LEADERSHIP IN A DYNAMICALLY CHANGING WORLD
Sheldon Levy, Deputy Minister Ministry of Training, Colleges and Universities
Presentation to the Innovative Ideas 2.0 Forum December 3, 2015
OVERVIEW
The World We Live In
Ontario Government
Priorities
The Future of Public Services
2
Fiscal Constraints
A DYNAMICALLY CHANGING WORLD
Fierce Global
Competition
Scaling Up SMEs
Climate Change
Need Stronger
Innovation Agenda
Increasing Public
Expectations
Slower Economic
Growth
Aging Population Diverging
Regional Economies
Slower Productivity
Growth
Export Growth and
Diversification Disruptive
Technology
Growing Income
Inequality
Modern Infrastructure
Highly Skilled Labour
Growing Skills
Mismatch
3
RISING CONSUMER EXPECTATIONS
Sources: (1), (2), (3) 2013 Accenture Citizen Survey; (4): Chicago Pulse Survey
Think it is important to provide more services via digital channels in the future(1) 70%
71%
55%
90%
Want to be involved in the design of government service(2)
Prefer to access government from their smart phone(3)
Believe government should match or exceed commercial service levels(4)
4
ONTARIO’S KEY PRIORITIES
Open Transparent Accountable
Fiscal and Financial Responsibility
Investing in people’s
talent and skills
Creating an innovative business climate
Building modern
infrastructure
Ensuring retirement security for
workers
7
ONTARIO GOVERNMENT EXPENDITURES
Composition of Total Expense 2015-16
Education Sector 19.1% or $25.2B
Post-secondary and Training
Sector 5.9% or $7.8B
Children's & Social Services
Sector 11.7% or $15.4B
Justice Sector 3.3% or $4.4B
Other Programs 12.7% or $16.8B
Interest on Debt 8.6% or $11.4B
Health Sector 38.5% or $50.8B
8
ONTARIO’S FISCAL PLAN
(19.3)
(14.0) (13.0)
(9.2) (10.5) (10.3)
(25)
(20)
(15)
(10)
(5)
0
09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18
Actual Results
(4.5))
Fiscal Forecast*
0.0
(7.5)
$ Billi
ons
* Ontario 2015 Economic Outlook and Fiscal Review, November 26, 2015 9
PATH TO BALANCE
The government’s plan to balance the budget is focused on: Program Review, Renewal and
Transformation Managing compensation costs Addressing the underground economy
and maintaining tax fairness
10
THE PUBLIC SERVICE OF THE FUTURE
iOPS
INNOVATIVE BY DESIGN
CLIENT FOCUSED
OUTCOMES
INTEGRATION OF SERVICES
DELIVERED TO THE
CONSUMER
CROWD-SOURCING
NEW IDEAS
ENGAGING DIVERSE
PARTNERS
Disruptive Technology
OPEN-SOURCE
DELIVERY
CLIENT-CENTERED
POLICY DESIGN
11
RISING STUDENT EXPECTATIONS
Students want access to more post-secondary education services via digital channels
Students want a say in how post-secondary education services are designed and offered
Students prefer easy and affordable access to post-secondary education services
Students want to know they are receiving the best value for their money (good jobs)
12
COMPLEX STRUCTURES
Policy
Operations
Service Delivery
Human Resources
Legal
Communications
Public Engagement
Legislation
Post- Secondary
13
iPost-Secondary
?
15