Leadership_ In_ Management

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Leadership





Agenda

Being aware of self

Leadership functions

Acquiring leadership skills

Team building

Managing change

Conclusion



Understanding Basic Human Skills

FeelingThinking

Seeing

BuildingRelations

Acting

Learning

Being

Self

CreativeInnovativeUncommon

AwarenessSensitiveEnergeticEmpathy

Visualize

See imagesSee focused

Learn from experience

Listen to Learn

Enable learning

ResponsiveProactive

Alert

For future with:SelfIndividualsOrganization

Environment

EnvisionDifferentiateLeadCreate future



Fundamentals of

Leadership and management

Leadership is the function of generating

and promoting new directions.Management is the function of executing

existing directions efficiently

Leadership is future oriented Leadership is future oriented

Management is process oriented Management is process oriented



What are some differences

between a manager and a leader?

Manager

Process oriented

Protects self

Approaches decisions

cautiously

Career oriented

Listens selectively Avoids conflict

Unclear regarding trust

Leader

Vision oriented

Protects staff

Approaches decisions

actively

Staff oriented

Listens actively Deals with conflict

Trusted



Exercise on video

Select any four attributes of leadership from

earlier slide

Identify the incidences where Amol usedthese

Make a presentation to justify his actions

Other teams question the correctness



Six Leadership Functions

Envisioning: The future state of organization

Strategy and objectives – Defining or identifying the aims,

purposes, and objectives; objectives need to be ‘agreed’ rather

‘set’ and SMART.

Planning – Knowing where you are now

Knowing where you want to be in SMART way

Knowing whether you are making a progress

Organizing - Building teams, Briefing, delegating, coaching,supporting, problem solving

Monitoring and Evaluation – Define measures, performance

targets and indicators and monitoring progress

Communicating –the vision, objectives and the plan , the

progress and resolving conflicts- All with clarity



Team exercise on Planning

(Two-Three teams) 10 Min

Situation: Training for a batch of 20 people in Korea onnew car assembly technology so that they can workas supervisors on manufacturing plant immediatelyon arrival. Total time of training 6 wks

List additional information you require to plan Identify steps in planning Detail each activity and schedule it Assign responsibility for execution of plan to your

team members Decide the performance measures for competence of

members of the batch after training is complete One team makes presentation and others review it



Leaders Communicate!

Ability to Communicate is a

prerequisite for leaders . The best way to communicate

is through behaviour . Communication performs four

tasks: Creates awareness Facilitates change Builds relationships Enables followers to

reach goals

http://www.mckinseyquarterly.com/Financial_Services/Banking/Competitive_advantage_from_better_interactions



Leaders are communicators

Leaders are constantly communicating

While communicating a leader must focus on: What I say ( Words or language ) How I look (Physical appearance ) What I project ( Body language & Facial

expressions)

What I hear (Listening and sensing-awareness) How I focus (Eye contact and See data )

Effectiveness in communication enhances

Leadership ability



Exercise on Communication

A leader visualizes or creates an image of

future of organization

A leader gives direction to followers so as tomake the image a reality Directions are implemented by a follower but

directions need to have clarity

Follower has to work or act as per directionsExercise: Creating same pattern at the other end of

hall



Emotional dimension

Ability to manage emotions

Own and others



Leadership and Emotions

Leadership is intrinsically an emotional process, Leaders recognize emotional states of people , Leaders attempt to evoke emotions in them, and Then seek to manage their emotional states

accordingly Leaders displaying : excitement, energy, and enthusiasm

can arouse similar feelings amongst people Acquiring Emotional competence is essential which

helps in building relationships –while leading and working with others



Nine Skillsof Leadership



Degree of leadership skills People with a great deal of

occupational mobility possess these

skills to a higher degree than those

who stayed mostly in one place.

Reasons: Exposure to a wide range of

experiences enhances ability to read

and empathize with different people

and situations- Emotional

competence an ability predominant

for a leader

Experiences outside of an individual’s

comfort zone sharpens social

awareness- a skill utmost to be

effective leader



1. Ability to create enthusiastic followers

Enthusiasm of followers depends upon the

stimulus leaders create

Creating stimulus is a skill

Your own behavior and language is source

of stimulus



2. Ability to take a discontented view of the

world in a constructive way

Good leaders are never

complacent -never satisfied with

the status quo

Their minds are open to new

ideas, they welcome change.

They promote innovations.



3. Ability to learn all along- consider

themselves work in progress

They are never entirely satisfied with

themselves.

They don’t limit their talents to their jobs.

They pursue life-long learning



4. Outstanding leaders demonstrate a good

understanding of human nature.

Great leaders understand people – They make an effort to know as much as

they can about their team members

They are aware of what causes people to

act and react the way they do.

They have “Ability to manage EI”



5. Leaders set higher targets for

themselves

The best leaders set high

standards for themselves

and work smart to achieve

their goals.



6. Ability to rely on a set of values and

beliefs as their guiding light

Successful leaders are driven

by values

Leaders speak from owncharacter and thus create

trust

Walking the talk helps in

creating trust



7. Ability to laugh at themselves

Great leaders have a sense of humor and

skill to defuse stresses when required



8. Ability to harness Thinking- own &

others.

Two aspects of thinking

Thinking differently Ability to be proactive

Ability to give effective solution

Ability to differentiate Positive thinking increases one’s ability

to. See failure as an opportunity

Innovate and convert failure into success



9. Focus on getting things done

The key trait of

leadership is –getting things done.



Exercise:

Realizing Leadership Behavior

Situation

2. Monsoon season in ghats to Mahabaleshwar

3. A tree fallen across blocks the traffic

4. Only one small part available for traffic but with “pot hole”

where the bus wheel can get stuck up

5. You are in a bus and the buss driver is apprehensive of the

pot hole in loose mud on the sides

What leadership behavior can you muster or bring into

action



Team building

Role of leader



Leaders need to be aware of the three main needs

for working as a team

The need to achieve

the common TASK

The need of

each INDIVIDUAL

by virtue of being human

The need to be

held together as

a working TEAM



The Team Leader For Team leader :

Keep the team alert to the organization’s goals and

surroundings

The most challenging part of the leader’s job is to mold

and hold the individual team members into a dynamic,

interactive, high-performance unit.

Help them by developing their talents to optimum capacity.

Help them learn what they don’t know and

Help them to perfect what they do know. Coach and Prepare them for change and to be ready

for future



Three Team building

Functions

1. Setting andmaintaining groupstandards or norms

for behavior2. Ensuring proper

understanding of anindividual to the

common goals





Exercise on team building

Situation

You are leader of team deputed to Hyundai for training

on learning new technology of assembly

Write what will be your ways of : Defining the team objective

Holding team together

Understanding individual needsTwo teams attempt this and one makes a presentation

to be questioned by other participants





Managing a change

Live up to Mahatma Gandhi’s famous edict, “For things to change, first I must change.”

Responsibility for managing change is with leadersof the organization

Leaders must manage the change in a way thattheir associates can cope up with.

The leader has a responsibility to facilitate andenable change

Transform yourself and always be ready tochange – yourself and the team members



Management of a change(2)

Change must involve the people - changemust not be imposed upon the people

Strong resistance to change is often rooted in

deeply conditioned or historically reinforcedfeelings and

patterns people carry

Manage change always “Bit by bit” - in small

steps



Three factors impact management of

change

Empathy

Communication Participation



Conclusion

Leader is Live ( your values and be alive) Engage people or connect them or join them to into

a team to achieve the goal Activate them or trigger them or set them in motion

towards the goal to Derive or achieve Exceptional

Results for the goal Leadership is a process and requires skills

which can be developed



Leadership is

Leading self Leading others

Leading issues Leading changeLeading changeNot same asNot same as

“management”“management” Learnable and is aLearnable and is a

continuous processcontinuous process



Team building

It is a Leader’s task Focus on: Clarity of team objective,

Interdependence & bonding Create awareness on Internal and external factors Communication : language and behavior Coaching individuals for performance Individual needs Recognition of performance Celebrating success as team



Change

Change is inevitable

We must make/create a

change to meet change

effectively Change management

requires empathy,

communication and people participation



Q and A

Feed back

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