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Leadership kick off presentation
Shaping of our new culture and the creation of the Cwm Taf Morgannwg values and behaviours
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What is it?Studies show when healthcare staff have consistently good experiences at work,
patient experience also improves as does safety and clinical outcomes.
Let’s Talk Culture is an organisational wide engagement programme to
• bring together the best of the former Cwm Taf and Bridgend
• create a compelling, shared cultural narrative
• developing our values, behaviours and decision-making
2 Let’s Talk Culture – Leadership kick off presentation
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BackgroundA number of cultural imperatives including:
• Royal Colleges’ review of maternity services
• Staff survey results
• Bridgend boundary change
• Improving our approach to quality and governance
• Increased escalation status
3 Let’s Talk Culture – Leadership kick off presentation
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While the Royal College of Obstetricians and Gynecologists (RCOG) report was specific to Maternity Services, it also identified failings in culture and leadership which are likely to impact the organisation more widely.
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The Staff Survey highlighted issues around bullying and harassment, stress, senior leadership and a lack of belief from our people that anything would change.
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Together we plan to co-create our culture
• Involve 1,000s of staff + 100s of patients in big creative, listening workshops
and a major culture survey
• Translate values into behaviours that patients and staff do / don’t want to see
• Easier to appreciate and speak up about values – to tackle poor behaviours and
encourage positive ones
• Focus on how we do things – build values into our teamwork, decisions,
processes
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Project overview
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Your leadership role• Encourage your teams to take part in ‘Let’s Talk Culture’ survey to tell us about
their experience at work, and their ideas to make it better
• Support them to register for our workshops during w/c November 4th to 8th
• Make sure you complete survey and register to attend at least one workshop
• Be visible at our workshops: welcome staff to workshops, introduce sessions
• Accept opportunities to be a positive role model
8 Let’s Talk Culture – Leadership kick off presentation
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Our ‘Let’s Talk Culture’ survey
• Available to all staff throughout October
• An opportunity to tell us about your experience at work, and your ideas to make
it better
• Completely anonymous and only 10 minutes to complete
• To find the survey, check your inbox, the intranet or get a paper copy from your
line manager.
• Take the survey now by clicking here.
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Our ‘Let’s Talk Culture’ listening week
• 5 days in w/c 4 November to talk about our culture
10 Let’s Talk Culture – Leadership kick off presentation
Patient and Staff workshops Staff only workshops
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WorkshopSchedule
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Everyone can get involved right now• Take part in our ‘Let’s Talk Culture’ survey
• Tell us about your experience at work, and your ideas to make it better
• Register for our workshops
• We will support anyone who wants to attend
• Payment for any staff who attend on a day off
12 Let’s Talk Culture – Leadership kick off presentation
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Everyone can get involved right nowTo complete the survey and register for an event:
• follow the links on the intranet or
• check your inbox for further information or
• speak to your line manager or
• Click here to complete the survey now
• Click here to register for the staff only workshop
• Click here to register for the staff and patient workshop
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