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LEADERSHIP QUALITIES Soft skills training to Postal staff – Government of INDIA Prepared and Presented by Dr. A.V. RAMPRASAD, Principal, KLNCE Prof. S. Balasubramanian, ASP /Mech KLNCE
LEADERSHIP QUALITIES
Soft skills training to Postal staff – Government of INDIA
Prepared and Presented by
Dr. A.V. RAMPRASAD, Principal, KLNCE Prof. S. Balasubramanian, ASP /Mech KLNCE
Who are leaders Are leaders born or made .Who guides common goal showing the way by
exampleLeadership is the ability of a superior to influence the
behaviour of his subordinates and persuade them to follow a particular course of action .
Ability to make his subordinates to work with confidence and zeal
Ultimate leader is ….Leader should have high level of intelligence with
sound educational and technical background Emotionally stable , should not loose temper at any
instant Understand human behaviour , needs , emotions etc
and deal with all people Understand the views of others should not do on his
own way Not only self motivated but also motivate followers
Should initiate the work and have creative ability Should be able to judge anything for actions and good
decisionsLead from the front by taking the responsibilities and
must be a decision maker Good guide to the subordinates and demonstrate the
ways of doing work Should have attractive and pleasing personality with
dignified behaviourShould be honor , sincere And leave people the will to carry on
Types of leadership Management – doing things right Leadership – doing right things
Types – autocratic - Leader makes decisions without reference to anyone else,High degree of dependency on the leader,Can create de-motivation and alienation of staff,May be valuable in some types of business where decisions need to be made quickly and decisively
Democratic – Encourage decision making from different prespective – process of consultation before decision .
Leadership in Simple Terms
Leader Characteristics
Qualities of Leadership
Leadership as Empowerment
The Leadership Role
The Ingredients of a Successful Leader
What is Successful Leadership
Leadership in Simple Terms» Understand the vision
» Direct and enable others to cooperate in achieving it
“Leadership is the ability to direct people, more important, to have those people accept that direction”. (Lombardi, 2001)
Leadership is not about memorising techniques or devising the perfect game plan. It is about really paying attention to people – really believing them, really caring about them, really involving them.”
Leadership is about:» Motivating
» Inspiring
» Taking people to greater heights
» Working with participants on the how and helping them figure out the what and why
» Encouraging them to push themselves to achieve the highest possible performance
» Action
» Enabling, not telling
» Talking the talk and walking the walk...walking alongside
Leadership Qualities» Enable direction and structure
by the group» A clear vision» Charisma» Enable motivation and enthusiasm
» Make a difference
» People-oriented skills
» Skilful communicator
» Build character
» Empathy
(McConnell, 2000)
What leadership qualities do you have?
» Vision and passion
» Strong communicating skills
» Role model
» Have integrity and honesty
» Be organised
(Trenberth and Collins, 1994)
Leaders Build LeadershipTo build leadership the leader has to enable participant independence so they can perform with freedom and autonomy to make informed decisions without the leader around. (Hinkson, 2001)
Leadership as Empowerment“A good leader inspires people to have confidence in their leader.
A great leader inspires people to have confidence in themselves”.(Anonymous)
The Leadership RoleA good leader is a person who:
» Is a good teacher
» Doesn’t put down those they are working with
» Gets the most from those they are working with
» Works within the framework of the rules
“A leader is one who knows the way, goes the way, and shows the way.”John C. Maxwell
The Ingredients of a Successful Leader» Create and practise values
» Develop committed followers
» Inspire lofty accomplishments
» Model appropriate behaviour
» Focus attention on important issues
» Connect the group to the outside world
(Lee & King, 2001)
What other ingredients are important to be a successful leader?
What is Successful Leadership?Successful leaders get the most out of the participants and enable them to learn:
»How to lead and follow within the team
»How to make good decisions
»Not to be afraid to fail
»Character values
»How to be successful leaders and people
»To be the best they can be
(Adapted from Hinkson, 2001)
Qualities of a Leader
Becoming the PersonOthers Will Want to Follow
Effective leadership skills are needed more than ever to stay ahead of the competition
“If you can become the leader you oughtto be on the inside, you will be able tobecome the person you want on theoutside. People will want to follow you.And when that happens, you’ll be ableto tackle anything in this world.”
The essence of leadership is service to othersAs a leader, you exist to:
Inspire others to strive for excellence
Ensure the work environment is safe, challenging, and fair
Teach, mentor, provide guidance
True leaders put the welfare of the group ahead of their own self-interest
Great leaders enhance institutional capability by driving the actions of others to achieve greatness
Create and establish strategies
Ensure effectiveness and efficiency
Communicate openly and often
Build solid relationships
Act with integrity and fairness
Provide counsel and direction
Motivate, coach and develop others
Produce results, meet objectives and exceed goals
Charisma
“How can you have charisma? Be more concerned about making others feel good about themselves than you are making them feel good about you.”
Any leader can get work done by barking orders…
Communication:
Simplify your Message- It’s not what yousay, but also how you say it.
Really Care about your Audience
Show the Truth- Believe what you say,Live what you say
Seek a Response- the goal of allcommunication is action
Qualities Leaders Posses To MakeThings Happen:
They Know What They Want
They Push Themselves to Act
They Take More Risks
They Make More Mistakes
Remember
“If you can dream it, you can do it.”
Q & A
Thanking you
