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Leadership SAPICS

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    Back to the Basics Leadership the Key to SupplyChain Success

    Joe Walden, CFPIM, DMLDirector, Supply Chain

    Leadership Institute

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    L eaders must never make themistake of bel ieving that they leada company, depar tment, or unit.What they lead are the individualsthat make up the enterprise.

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    So What WIIFM?

    You can achieve operational excellencethrough the effective use of leadership!

    The difference between good and great is

    leadership! It is all about the people! And getting them

    to do their best!!! You can create your own supply chain

    excellence!!

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    What is leadership?

    Leadership is influencing people by

    providing p u rp o se, d i rect io n , an dmot iva t ion while operating toaccomplish the mission and

    improving the organization.

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    What Leadership is Not

    Arrogance Ego It is not about your Career It is not about telling people what to do it

    is about inspiring them to do their best!

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    Management

    the act, manner, or practice of

    m anaging; handl ing , su perv is ion ,or control.

    The d ifferenc e = yo u lead p eo p le,and yo u m anage th ing s !

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    Attributes of a World ClassLeader - LEADERSHIP

    Loyalty/Respect Ethics/Honesty Attitude

    D4 - devotion, dedication, determination,discipline Employee Retention/Recognition Responsibility Self Confidence/Self Knowledge H2 Humor/Humility Integrity/Inspiration P3 - professional pride, passion, people

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    Loyalty

    Up and down the chain

    Cannot be bought as it was in the days ofSun Tzu and in the Napoleonic Wars Genuine and sincere

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    Respect

    Personally Professionally Top Down Bottom Up

    You have to give Respect in orderto get Respect!

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    Ethics

    There is no right way to do a wrong thing What is ethical behavior? If you have to

    ask it probably is not ethical If it does not feel right it probably isnt

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    Honesty

    Always tell the truth, and if that is

    not possible, tell the truth anyway.Buck ONeil

    http://www.nlbm.com/intro.htmlhttp://www.nlbm.com/intro.htmlhttp://www.nlbm.com/intro.html
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    Attitude

    Your attitude sets the standard for theorganization

    Sam Walton Enthusiasm is it contagious? What about

    negativity?

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    Devotion

    To corporate family, to workers, to

    personal family, and to doing the rightthing.

    You are never too old to hug and kiss

    those that you love! Balance yourprofessional and personal live!

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    Dedication

    Dedication to doing what is right

    Dedication to taking care of youremployees Dedication to accomplishing the mission

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    Determination

    Persistency

    Are you easily discouraged Setting and Achieving goals

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    Discipline

    Standards lead to habits, habits lead todiscipline, and with discipline - All things

    are possible By holding yourself to high standards, you

    can achieve your goals

    Handling the problem employee

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    Employee Recognition/Retention

    What does it cost to catch someone doingsomething right?

    How far does a pat on the back go? Your leadership impacts your employee

    retention rates!

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    Employee Retention

    What do you know about your employees? Whatmotivates them at work and off the job?

    Covey Seek first to understand and then beunderstood.

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    Responsibility

    A leader accepts responsibility for his/heractions

    A leader accepts responsibility for thedecisions of the boss A leader accepts responsibility for the

    actions of his/her employees but passes on the credit to them for thesuccess of the mission

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    Self Confidence

    Not Arrogance Confident, Competent

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    Self Knowledge

    Know yourself and know your enemy andin 100 battles you will be successful. SunTzu

    Know your strengths and yourweaknesses

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    Humor Never take yourself so serious that you

    cannot laugh at your self

    It is not a crime to laugh and have fun inthe workplace

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    Integrity

    Integrity cannot be compromised Without integrity there is no leadership

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    Professional Pride

    It is a leaders responsibility to developpersonal pride in himself/herself as well asin subordinates

    Are you willing to put your name on theproduct?

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    Professional Pride

    I have personally examined every detail

    of this garment to make sure it meets our highquality standards.Thank you for buying our product.Inspector: 29

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    Passion

    For accomplishing the mission For improving the company For your job Passion for people!

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    People

    Without people there is no leadership Regardless of what business you think you

    are in you are in the people business.

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    Examples of Leadership

    General George Patton General Grant Sam Walton Marcus and Blanks The Home Depot

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    Can you teach leadership?

    Bad leader or poor training? Experiential Learning Situational Learning

    YES !!!!

    Remember, Good judgement comes fromexperience and experience comes frompoor judgement.

    H d D l W ld

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    How do you Develop WorldClass Leadership?

    General Patton No effective decisionwas ever made from the seat of a swivelchair.

    You have to get out of the office andwalk the process.

    Talk to the workers what are theirconcerns?

    Allow your subordinates to makemistakes and learn from them

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    IngrainedQualities

    Leader Development(areas that can betaught)

    Results ofLeaderDevelopment

    People

    Honesty IntegrityLoyalty Respect Ethics

    R e s p o n s

    i b i l i t y / R e

    l i a

    b i l i t y

    D e v o

    t i o n

    / D e

    d i c a

    t i o n

    D e

    t e r m

    i n a t i o n

    / D i s c

    i p l i n e

    A t t i t u

    d e

    / A p

    t i t u d e

    P r o

    f e s s

    i o n a

    l i s m

    / P a s s

    i o n

    Equality/Serving/Decisiveness/Self Confidence

    P r i

    d e ,

    P e r s e v e r a n c e

    Employee Concern/Employee Advancement

    uilding The House of Leadership

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    Questions???

    Final thoughts

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    Final Thought

    A life is not important except in theImpact it has on others lives

    - ackie Robinson

    Wh at are you do ing as a leader to

    Posi t ively im pact the l ives o f o th ers?

    A re you a dead f i sh?

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    Joe Walden

    5559 NW Barry Road, #110Kansas City, Missouri 64154 USA

    Telephone: +1 760 447 3651 [email protected]

    www.supplychainresearch.com


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