Law of cause and effect

FreedomDiscipline

AuthorityResponsibility

EMPOWERED UNEMPOWERED

Breeds creativity Breeds corruption

100% Responsibility

Zero

BLAME!!!BLAME!!!

The manager’s framework

•Demands•Constraints•Choices

Shut mind

I have tried everything,

nothing works

Open mind

I have invented one more way of how NOT to make a light bulb,

there are still infinite ways to goThomas Edison

Examining our journey: intra-personal communication

I

Character

PersonalityEgo

Vanity Pride Arrogance

Prejudice

Importance

Defensive

Self-esteem

Security level

Judgment

Appreciation/reward

Materialistic

Saying sorry

Asking for help

Complimenting

LISTEN

FORM vs CONTENT

Environment

Integrity

When your words mean nothing

You mean nothing

Visioneering

V - A =

A - V =

V + A =

Sheikh Cilli

Waste of time

MAGIC!

Capitalizing on diversityChicken karai

Different ≠ Wrong

Different = Different

Striving for win/win outcomesA

sser

tive

ness

Cooperation

Forcing (W/L)

Accommodating (L/W)Avoiding (L/L)

Collaborating (W/W)

Compromising

I6Seek first to

Understand

Then be

Understood

EMPATHY

HUMAN NEEDS

• Trust• Respect• Welcome• Understand• Important• Recognized• Appreciated• Comfortable• Assisted• Served

Always remember …

•Acknowledge•Respect•Appreciate

Effective Communication

Responsibility=100 Responsibility=100

Negotiating

W

I

I

F

M

HATS

N

T

OR

E

Negotiate

• Do you deserve what you get?

• You get what you negotiate

• If you don’t negotiate, you deserve what you get

TOAP KA GOLA

H - R =

R - H =

H + R =

Zulm

Hypocrisy

LOVE

Understanding delegationNot why

Not how

DirectionCoaching

Delegation Stewardship

How

Why

Delegation contract

• What is the form the final output is to take?• May I consult you during the assignment?

How often?• What resources do I have at my disposal for

this assignment? May I estimate them myself?

• You will assist me in re-negotiating my current project with ….

• My understanding is that …….

Let go

Let GOD

Degrees of Initiative

1) Wait

2) Ask

3) Recommend

4) Do and inform promptly

5) Do and inform when necessary

Coach for aptitude

Counsel for attitude