Date post: | 01-Nov-2014 |
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Successfully Leading Change
Presented to: Coastal Organization of Human Resources
Presented by: Diane Tinney, Transformation Leader
Inspired People, LLC
Session Goals Understand Change & Change Life Cycle Describe how to implement a Change Program Identify and overcome Obstacles to Change Be able to contribute to effective change in your
organization Understand the impact of change in the
organization Understand the requirements for a sound
change process
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 2
Stats on Change
Only 20-50% of Fortune 1000 reengineering projects succeed (Wharton)
40-80% of Mergers & Acquisitions fail (Harvard)
Only 10-30% of companies successfully implement strategic plans (WSJ)
Reason? People Issues
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 3
Key Ingredient for Successful Change 75% of change programs fail “not because leadership didn't
adequately address infrastructure, process, or IT issues, but because they didn't create the necessary groundswell of support among employees“ PWC in How to Build an Agile Foundation for Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 4
Role of HR in Leading Change Proactively look for employees
Catalysts for change Good at motivating others Skills (including soft skills such as leadership)
Personnel policies focus on Hiring people who can think outside the box Enable & empower staff Encouraging new personal best
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 5
Quick Exercises on Change
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What is Change? Types Challenges Obstacles Pitfalls Risks of not changing
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Life Cycle of Change
Identify
Engage
EnvisionAction Plan
Implement
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 8
Transformation Life Cycle
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC
From www.BoozeAllen.com
Slide 9
Quick Exercise on Change
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 10
Your Brain on Change
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1. Change
2. Basil Ganglia
3. Change = Error!
4. Be Afraid!!!
5. Resist Change!!!
Slide 11
What Change Looks Like
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 12
How to Quell Fear of Change
Address in the Identify stage, don’t wait! Get people out of the daily routine and
engage them, create shared sense of urgency for change
Rinse, repeat Align the fears, what disturbs them Be clear!
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 13
Quick Exercise on Communicating Change The Procedure
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Stages of Change
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War Story: How Not to Lead Change
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Implementation Tips Don’t skip early phases! Identify & Engage,
Envision & Action Plan (create together) During implementation ask:
Does the individual have the ability or desire to work in the new environment?
Are additional skill sets needed? Are changes to job descriptions needed? Impacts to job grades or pay? Impact on productivity & ways to
mitigate impact?
For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC Slide 17
How do you Motivate Others?
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Q&A
Inspired people achieve more!