Date post: | 14-Apr-2017 |
Category: |
Leadership & Management |
Upload: | mmm-training-solutions |
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Leadership
1
People Leadership
2
• What are some challenging situations while handling people issues?
Team Think
Phases of a ‘Coaching Dialogue’
Preparation Enabling Constructive Feedback
Action Planning Follow-up
Preparing for Conversations
Self Analysis
Questionnaire
Strengths: • What strengths do you have? • What do you do better than anyone else? • What unique resources do you have access to? • What do people see in you as your strengths?
Opportunities: • Where are the good opportunities facing you? • What are the interesting trends you are aware of?
Threats: • What obstacles do you
face? • What is your competition
doing? • Threats of future change• Threat from your
weaknesses?
Weaknesses: • What could you
improve? • What should you
avoid? • What are the people
issues?
SWOT Analysis
7
Enabling Constructive Conversations
What are Interferences?
• There are external interferences:– Projects– Client issues– Organization’s policies
• There are internal interferences:– Thoughts– Feelings– Values– Beliefs– All of these create mindsets
Maslow's Hierarchy of Needs
10
Mas
low,
A. H
. (19
43).
A Th
eory
of H
uman
Mot
ivat
ion
. Psy
chol
ogic
al R
evie
w, 5
0(4)
, 370
-96.
• Feedback should be structured in 3 parts:
1. What worked?2. What did not work or
got stuck?3. What should be done
differently?
• Sandwich Feedback
Effective Feedback
Action Planning and Follow-up