LEADING THE ENERGY FUTURECORPORATE RESPONSIBILITY HIGHLIGHTS2017

Enhancing the Customer ExperienceWe are listening to customers and responding with a portfolio of choices to meet their evolving needs and interests.

Energy efficiencyWe offer more than 150 efficiency and rebate options to help customers manage energy use

and control their bills.

Renewable energyMore than 150,000 customers participate in our renewable choice programs designed to meet their interests in saving money, promoting clean energy and helping the environment.

Renewable*Connect® Windsource® Solar*Connect Community® Solar*Rewards® Solar*Rewards Community®

Since 1992, customers have saved enough electricity through our programs to

help avoid building 20 average-size

power plants.

1

0

2

3

4

2005 2010 20174,000

6,000

8,000

10,000

12,000

14,000

Gig

awat

t Hou

rs

Cumulative Customer Energy Savings

30,000

60,000

90,000

120,000

150,000

2005 2007 2009 2011 2013 2015 2017

Cust

omer

s

Renewable Choice Customer Participation

The Transition from Coal to Renewable EnergyOur energy portfolio is changing as we retire aging coal units and increase the use of wind and solar power.

2005 2010 2015 2020

Approved plans to retire more than 40% of owned coal capacity

2025 20270

20,000

10,000

Meg

awat

ts

Wind Solar

Owned and Purchased Capacity

Coal

Leading the Clean Energy TransitionWe are serving customers with an energy mix that is cleaner than ever before. And

we are challenging ourselves to do more while enhancing reliability and keeping

customer bills low.

Our changing energy mix

Wind Solar Other Renewables

Nuclear Natural Gas Coal

61% CARBON FREE

2017

2022

37%23%21% 13%2% 4%

2005

56%23%3% 12%6%

27%12%40% 13%4% 4%

40% CARBON FREE

21% CARBON FREE

Learn more about Xcel Energy's economic, environmental and social contributions

xcelenergy.com/CorporateResponsibility

Ben Fowke, Xcel Energy chairman, president and CEO, visits Prairie Island. The Minnesota nuclear plant is important to our clean energy plans.

One of 37 companies named to Military Times' Best for Vets Index

The energy we provide enables our local economies and individuals to thrive and communities across our service territory to grow, develop and achieve their goals.

The FundamentalsOur vision is to be the preferred and trusted provider of the energy our customers need. That starts with providing safe, reliable service at a competitive price.

SafePublic safety awareness campaigns have helped reduce the rate of dig-ins to underground pipes and wires.

* Based on EIA data; represents annual average of monthly bills, excluding taxes and franchise fees

* Based on the incident rate for accidental third-party dig-ins per 1,000 locate calls to 811

Reliable99.9% of the time customers had power in 2017, putting our reliability among the top one-third of U.S. utilities.

AffordableXcel Energy customer bills have gone down over the past five years.

Residential Natural Gas Bills

Residential Natural Gas Bills Residential Electric Bills

Residential Electric Bills

0

10

20

30

40

50

60

2013

$83.52

$83.52$81.00

$81.00

20172013 2017 2013 2017

$53.25

$53.25

$45.79

$45.79

99.9%

33% since 2008

Recognized with the Edison Electric Institute's Emergency Recovery Award for outstanding storm restoration efforts

Environmental ResponsibilityAs we serve customers with a cleaner mix of energy sources, we are creating a greener, more affordable and sustainable energy future for all of us.

70%73%

Sulfur Dioxide Emissions

Nitrogen Oxide Emissions

2005

2016Water

ConsumptionCoal AshProduced

CarbonEmissions

35%

25%30%

45% reduction in carbon emissions projected by 2021, aswe work toward areduction target of 60% by 2030

Sulfur Dioxide Emissions

Nitrogen Oxide Emissions

2005

2017

WaterConsumption

Coal AshProduced

CarbonEmissions

35%REDUCTION

76%REDUCTION

72%REDUCTION

41%REDUCTION

40%REDUCTION

We have set one of the most ambitious goals in our industry to reduce carbon emissions

60% by 2030 and we are looking for ways to do more.

Doing business locally• 71% of our spending on

goods and services was local

• 10% of spending was with businesses owned by women, minorities or veterans

Supporting economic development• $1.7 million invested in

chambers and economic development associations

• 140 new business leads generated for our communities, resulting in nearly 700 jobs and $72.2 million in investment so far

Delivering jobs• More than 11,000 people

directly employed by Xcel Energy — and twice this, counting contract and seasonal workers

• $1.9 billion in competitive compensation and benefits

• 96% of new hires are local

2017Economic ResponsibilityOur success is directly tied to the success of our communities.

Honored on the Forbes' Global 2000 list of Top Regarded Companies

Safety• 58% fewer workplace

injuries since 2009, after launching Journey to Zero, which reinforces our safety priority

Talent• 23% of new hires were

ethnically diverse and 10% were veterans

Connected• 55,000 hours spent

volunteering through corporate programs — plus thousands of additional hours helping local projects and community boards

A Safe and Rewarding WorkplaceWe operate in a dynamic industry and offer an engaging work environment where employees are challenged, respected and encouraged to excel in their careers.

Recognized for two consecutive years by the Human Rights Campaign as a Best Place to Work for LGBT Equality, achieving 100 points on the Corporate Equality Index

Community ResponsibilityWe are going beyond energy in supporting our communities

and helping them thrive.

Energy Assistance = $59.5 million

Focus Area Grants = $3.4 million

United Way and Matching Gifts = $6.1 million

In-Kind and Other Giving = $1.4 millionVolunteer Time = $0.78 million

Economic Development = $1.7 million

Among Corporate Responsibility Magazine's 100 Best Corporate Citizens

Total Community Giving

$72.9 Million

2017

xcelenergy.com | © 2018 Xcel Energy Inc. Xcel Energy is a registered trademark of Xcel Energy Inc. | 18-02-307