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MOWAA Leadership Academy 2015: Leading While Governed 8/18/15 Marla J. Bobowick, Bobowick ConsulHng 1 LEADING WHILE GOVERNED: THE ART OF LEADING ALONGSIDE AN ENGAGED BOARD Marla J. Bobowick, Bobowick Consulting Intensive Workshop | Wed., Sept. 2 @ 8:30 – 11:45 AM Competency: Planning for the Future | ConcentraHon: Thought Leadership 1 Session Learning Outcomes Distinguish between a culture of decision and a culture of inquiry Examine the dynamics and behaviors that shape CEO/ board interactions Share peals of wisdom and common pitfalls about board performance, practices, and structures Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading While Governed: Discussion Groups 11:00 Deeper Dives Strategic Board Recruitment Board Meeting Makeovers Constructive Partnerships 11:45 Adjourn 2
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Page 1: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   1  

LEADING WHILE GOVERNED: THE ART OF LEADING ALONGSIDE

AN ENGAGED BOARD Marla J. Bobowick, Bobowick Consulting

Intensive  Workshop  |  Wed.,  Sept.  2    @  8:30  –  11:45  AM  Competency:  Planning  for  the  Future  |  ConcentraHon:  Thought  Leadership      

1  

Session Learning Outcomes •  Distinguish between a culture

of decision and a culture of inquiry

•  Examine the dynamics and behaviors that shape CEO/board interactions

•  Share peals of wisdom and common pitfalls about board performance, practices, and structures

Today’s Agenda 8:30 Engaged Boards &

Consequential Governance 9:30 Leading While Governed:

Introduction 10:00 Break 10:15 Leading While Governed:

Discussion Groups 11:00 Deeper Dives

•  Strategic Board Recruitment

•  Board Meeting Makeovers

•  Constructive Partnerships 11:45 Adjourn

2  

Page 2: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   2  

Conversation Starter

Do you want an engaged board?

If yes, what do you mean by engagement?

If no, why not?

3  

Consequential Governance

4  

Page 3: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   3  

 

 

  Culture of Decision & Direction

Culture of Inquiry &

Collaboration

Set Direction Ensure Resources Provide Oversight

Learning Organization Constructive Partnership

5  

10 Basic Responsibilities of… Nonprofit Boards Nonprofit Chief Executives

1. Determine Mission and Purposes, and Advocate for Them 1. Commit to the Mission

2. Select the Chief Executive 7. Develop Future Leadership

3. Support and Evaluate the Chief Executive 2. Lead the Staff and Manage the Organization

4. Ensure Effective Planning 6. Engage the Board in Planning and Lead Implementation

5. Monitor and Strengthen Programs and Services 9. Ensure the Quality and Effectiveness of Programs

6. Ensure Adequate Financial Resources 4. Lead and Manage Fundraising

7. Protect Assets and Provide Financial Oversight 3. Exercise Responsible Financial Stewardship

8. Build a Competent Board 10. Support the Board

9. Ensure Legal and Ethical Integrity 5. Follow the Highest Ethical Standards, Ensure Accountability, and Comply with the Law

10. Enhance the Organization’s Public Standing 8. Build External Relationships and Serve as an Advocate

Source:  10  Basic  Responsibili0es  of  Nonprofit  Boards,  Third  Edi0on  by  Richard  Ingram  (BoardSource  ©  2015)    and  The  Nonprofit  Chief  Execu0ve’s  10  Basic  Responsibili0es  by  Rick  Moyers  (BoardSource  ©  2012).  

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Page 4: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   4  

The opportunity to influence generative work declines as issues are framed and converted into plans, strategies, and problems.

Opp

ortu

nity

for

Gen

erat

ive

Wor

k

Time

Plans, Tactics, Execution

Problem-framing, Sense-making

Strategy

Culture of Inquiry

The Generative Curve

What problem are we solving? (Generative Mode)

Should we support remote training? (Strategic Mode)

Buy the technology (Fiduciary Mode)

7  

Am

ount

Time

Typical Board Involvement Curve

Generative Curve

The Generative Curve

The Promise Generative work creates with the board creates: •  Insights into problems and

opportunities •  Institutional identity The Dilemma In practice, board involvement is lowest where generative opportunity is greatest; board involvement increases as generative opportunity declines.

8  

Page 5: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   5  

Inquiry vs. Decision

Identify a major issue that was brought to the board recently. Think about when and how was it presented. Where on the curve was the board brought in?

9  

Governing Profiles

Governance by Fiat

•  CEO displaced by board •  “Micromanagement”

Governance as Leadership

•  CEO and board collaborate •  “Constructive partnership”

Governance by Default

•  CEO and board disengage •  “Go through the motions”

Leadership as Governance

•  CEO displaces board •  “Rubber stamp”

Executive Engagement

Boa

rd E

ngag

emen

t

Low

High

10  

Page 6: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   6  

Leading While Governed

11  

Leading While Governed

A Common Dynamic CEO Mindset • Defensive • Vested • Anxious • Vigilant • Nauseous

CEO Behavior • Over-prepare • Over-inform • Lobby • Build coalitions • Downplay risks • Persuade

Board Mindset • Uncertain • Under-valued • Bored • Managed • Manipulated

Board Behaviors • Disengage • Resist • Meddle • Second guess

Boards  …  Handled  

CEOs  …  Handling  

12  

Page 7: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   7  

Leading While Governed: Framework

Change the board

Change the conditions

Change yourself

13  

Leading While Governed

Challenges & Responses

You get what you ask for.

What are you (really) recruiting for? Change the

board

14  

Page 8: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   8  

Leading While Governed

Challenges & Responses

The invisible director

There are never “just people” …

but people in a system.

Change the conditions

15  

Leading While Governed

Challenges & Responses

Impression Management Dreaded &

Desired Images

Competing Commitments

Change yourself

16  

Page 9: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   9  

1. What could you start doing? 2. What could you stop doing?

Group 1: Change the

board

Group 2: Change the conditions

Group 3: Change yourself

Leading While Governed Practices & Behaviors

17  

Break

18  

Page 10: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   10  

1. What could you start doing? 2. What could you stop doing?

Group 1: Change the

board

Group 2: Change the conditions

Group 3: Change yourself

Leading While Governed Practices & Behaviors

19  

Leading While Governed

Practices & Behaviors

1.  What could you start doing? 2.  What could you stop doing?

Promising Practices q  Ongoing and strategic board

recruitment q  Board orientation (or re-

orientation) with feeling q  Board assessment Change the

board

20  

Page 11: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   11  

A Deeper Dive Strategic Board Recruitment

1.  Peer into the future •  What strategic issues will your

organization face in the next 3 – 5 years? •  What skills, knowledge, perspective, and

connections, do you need on board to address those issues?

2.  Inventory your current board (Board Composition Matrix) •  What do you have? •  What's missing?

3.  Articulate what’s expected (Statement of Board Responsibilities and Expectations of Board Members) •  What is the work of the board? •  What is expected of individual board

members? 4. Recruit year-round

(Active Governance Committee)

21  

A Deeper Dive Strategic Board Recruitment

Conversation Starters The Dream Team Q: Who are our top three draft picks? (Specify

individuals by name and/or job title) Sourcing Board Members Q: Where should we look for board members? Q: How do we network with these “sources” of

board candidates? Q: How can we connect to individual

prospects?

22  

Page 12: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   12  

1.  What could you start doing? 2.  What could you stop doing? Promising Practices q  Board meeting makeover

(agendas, materials, facilitation, evaluation)

q  Executive sessions with CEO q  Annual retreat

Leading While Governed

Practices & Behaviors

Change the conditions

23  

A Deeper Dive Meet Smarter

1.  Planning and Preparation •  Annual board meeting calendar •  Themed meetings •  Pre-reading materials and reports •  Consent agenda •  Dashboards •  Experts, guests, facilitators

2.  Meeting Agendas •  Together, chair and chief executive set agenda •  Committee chairs submit high-impact issues for discussion •  Give all board members a role to play •  Include time for mission-driven, strategic discussions •  Allot time for board learning and relationship building

3.  Nature of the Discussion •  Pairs, triads, small groups •  Loyal opposition, devil’s advocates •  Foster boards’ ability to seek more information, question

assumptions, and challenge conclusions •  Multiple sources of information and perspectives •  All voices are heard

24  

Page 13: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   13  

New & Improved Board Meeting Agenda Everyone’s Good Nonprofit: Board Meeting Agenda

4:00 Call to Order •  Welcome & Overview of Agenda •  Consent Agenda (Decision – Attachment A)

4:05 Generative or Strategic Thinking (Discussion – Attachment B) Sample Agenda Items q  What will it mean to govern differently with a new chief executive? q  What do we need – from board and staff – given our new emphasis on advocacy? q  How can we better use partnerships and collaborations to fulfill our mission?

5:00 Committee Actions A.  Finance Committee: New investment policy (Decide – Attachment C) B.  Governance Committee: Characteristics of new board members? (Discuss –

Attachment D) 5:30 Mission Moment (Inquire) 5:40 Routine Executive Session 5:55 Board Meeting Evaluation (Attachment E) 6:00 Adjourn

25  

Leading While Governed

Practices & Behaviors 1.  What could you start doing? 2.  What could you stop doing?

Promising Practices q  Seek more informal feedback q  Reach out to board members

individually q  Executive and/or board

coaching Change yourself

26  

Page 14: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   14  

A Deeper Dive Sharing Leadership

Board takes the lead when it… •  Establishes policies and makes decisions that

support the mission •  Hires, supports, and evaluates ED •  Opens doors in community for fundraising •  Monitors financial performance, approves budget,

ensures an audit •  Selects, recruits, and orients

new board members

ED takes the lead when s/he… •  Develops and proposes policy questions for board

consideration •  Develops and manages programs •  Hires, supervises, and motivates staff

Board and ED share leadership when they… •  Develop a strategic plan •  Create a fundraising plan and strategies •  Prepare for board meetings •  Initiate and implement evaluations

27  

Responsible Boards

•  Delegate operations to CEO

•  Evaluate CEO annually

•  Ensure fair and competitive compensation

•  Develop a job description with and for the CEO

The Source of Power

•  Trust, candor, and respect

•  Sharing good and bad news

•  Communication in and between meetings

•  Open and honest CEO

•  Insightful tools and information

Exceptional Boards

•  Face and resolve problems early

•  Attract more qualified CEOs

•  Retain talented CEOs longer

•  Change executive leadership at the right time

CONSTRUCTIVE PARTNERSHIP1 Exceptional boards govern in constructive partnership with the chief executive, recognizing that the effectiveness of the board and chief executive are interdependent.

Source:  The  Source:  12  Principles  of  Governance  that  Power  Excep0onal  Boards  (BoardSource  ©  2005)  

28  

Page 15: Leading while 2015.0820! - Meals on Wheels America...Today’s Agenda 8:30 Engaged Boards & Consequential Governance 9:30 Leading While Governed: Introduction 10:00 Break 10:15 Leading

MOWAA  Leadership  Academy  2015:  Leading  While  Governed  

8/18/15  

Marla  J.  Bobowick,  Bobowick  ConsulHng   15  

Thank You!

29  


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