5/12/15%
1%
Leading with Purpose
Presented(by(Sanjiv'Augus,ne'[email protected]%%%
Twi0er:%@saugus,ne,'@lithespeed'
%
1. Industry'Snapshot'–'A'Bit'of'a'Mess?'2. Organiza,ons'–'The'Past'and'the'
Present'3. Leading'with'Purpose'–'The'Poten,al'
Future''• SelfJManagement%• Wholeness'• Evolu,onary'Purpose'
• In'Summary%
Agenda%
5/12/15%
2%
Sanjiv'Augus,ne'• President%of%LitheSpeed,'LLC'• Experience:%25%years%industry,%15%
years%of%Agile,%12%years%of%Lean%
• Special1es:%Agile,%Lean,%Innova1on%
• Prac11oner,%entrepreneur,%
consultant,%trainer,%author,%
speaker%and%community%organizer%%
About%Me%
3
Audience%Poll%–%Level'of'Agile'Knowledge?'
“Agile”%describes%a%set%of%methodologies,%aligned%with%
lean%principles%for%focusing%on%value%and%elimina1ng%
waste.%%Scrum%is%currently%the%most%popular%of%these.%
4
5/12/15%
3%
Industry Snapshot – A Bit of a Mess?
5%
Only'13%'of'all'employees'are%“highly%engaged,”%and%26%%are%“ac1vely%disengaged.”1%
%
Only'54%'of'employees'recommend%their%company%
as%a%place%to%work.2%
%
In%hiRtech,%twoJthirds'of'all'workers'believe'they'could'find'a'be0er'job%in%less%than%60%days%if%they%only%took%the%1me%to%look.3%
%
80%'believe'their'employees'are%overwhelmed%with%
informa1on%and%ac1vity%at%work.4%
More'than'70%'of'Millennials'expect%their%employers%to%focus%on%societal%or%missionRdriven%
problems.5%%
1. Gallup'2014'2. Glassdoor'3. Dice,'Tech'Salary'Survey'4. Deloi0e'Human'Capital'Trends'
2014'5. Deloi0e,'The'Millennial'Survey'
2014'6. h0p://www.forbes.com/sites/
joshbersin/2014/04/04/theJfiveJelementsJofJaJsimplyJirresis,bleJorganiza,on/'
h0p://www.officevibe.com'
5/12/15%
4%
%
%
We%see%reliance%on%linear,%
mechanis1c%thinking,%companies%
focusing%more%on%stock%price%than%
deligh1ng%customers,%and%
knowledge'workers'whose'voices'are'ignored'by'the'bosses'who'
direct'them.%%
'There'has'to'be'a'be0er'way.!
“Our'Organiza,ons'are'in'a'Bit'of'
a'Mess”'StoosNetwork.org'
(“A(good(life(must(consist(of(more(than(the(totality(of(enjoyable(experiences.((It(must(
also(have(a(meaningful!pa,ern,(a(trajectory!of!growth!that(results(in(the(development!of!increasing!emo8onal,!
cogni8ve!and!social!complexity.”((
“Good!business(is(not(limited(to(the(genera?on(of(profit.(It(refers(to(
transac?ons(that(make(a(genuine!contribu8on!to!human!happiness.”(
!!
Good!Business:!Leadership,!Flow,!and!the!Making!of!Meaning,!Mihaly%Csikszentmihalyi(
Can'We'Make'
People's'Lives'
Happier'(and!make!
money!at!the!
same!8me)'?!
5/12/15%
5%
The%Evolu1on%of%the%21st%Century%Organiza1on%
John(KoDer,(Harvard(Business(School(
Organizations – The Past
10%
5/12/15%
6%
Humanity'Evolves'in'Stages,'as'
do'OrganizatJ
ions'
Image'from:'h0p://www.changeJfactory.de'%
Magic / Tribal
Traditional / Agrarian
Scientific / Industrial
Post-modern /Information
…
Key%Breakthroughs%at%Each%Stage%
Model' Key'Breakthroughs'
TEAL:%Evolu1onary% Self'Management,'Wholeness,'Evolu,onary'Purpose'
GREEN:%Culture%Driven%Organiza1ons%
Empowerment,'Value'Driven'Culture,'Stakeholder'Model'
ORANGE:%Large%Corpora1ons,%Charter%
Schools%
Innova,on,'Accountability,'Meritocracy'
AMBER:%Governments,%
Churches,%Public%Schools%
Formal%Roles,%Hierarchies,%
Processes%
RED:%Gangs,%Mafias,%
Mercenaries%
Division%of%Labor,%Command%
Authority%
Image%from:%Philippe%Bailleur%%
5/12/15%
7%
The'Agile'“2001'
Odyssey”''Green'Level?'
h,p://www.agilemanifesto.org,!!Signed!2001!
Organizations – The Present
14%
5/12/15%
8%
Remember….the Future?
15%h0p://www.washingtonpost.com/business/whatJkodakJcouldJs,llJlearnJfromJpolaroid/2012/11/29/01b8b8e4J38d7J11e2Jb01fJ5f55b193f58f_story.html'
Polaroid!and!Kodak!both!peaked!in!the!1990s!and!fell!off!
steeply!as!the!digital!revolu8on!took!off.!!
We live in an age of creative destruction…
..that!is!clearly!accelera8ng.!
Per!current!trends,!75%!of!the!S&P!500!will!be!replaced!by!
2027.!%
16%
Source:'h0p://www.innosight.com/innova,onJresources/strategyJinnova,on/upload/crea,veJdestruc,onJwhipsJthroughJcorporateJ
america_final2012.pdf'
Average'Lifespan'on'S&P'in'Years:'
5/12/15%
9%
...with some able to achieve astounding growth.
Nest,'Acquired'by'Google'for'$3.2B'
Southwest'Airlines,'$421MM'2012'Net'
Income,'Profitable'for'40+'Years'
W.L.'Gore,'$3'BB'Revenue'
The (Potential)
Future
18%
5/12/15%
10%
Laloux’s%Teal'organiza,ons%opera1ng%with%selfRmanagement,%wholeness%and%purpose%report%incredible'results'at'all'levels.%%
They%delight'customers'and'clients,%and%they%have%happy%staff%with%lower'turnover,%absence%and%sickness%levels,%they%also%report%be0er'financial'results,%achieving%higher%margins%than%others%in%their%industry%and%appear%to%be%more'resilient'in%1mes%of%crisis.%%
%
They%do%this%while%paying%more%to%their%staff%and%helping%their%“compe1tors.”%
Image'from:'Philippe'Bailleur''
Characteris,cs'• SelfJmanagement'replaces%
hierarchical%pyramid%
• Organiza,on'is'seen'as'living'en,ty,%with%its%own%crea1ve%poten1al%and%evolu1onary%purpose%
Leadership'Style'• Distributed'leadership,%with%inner'
rightness'and'purpose'as%primary%mo1vator%and%yards1ck%%
Examples'• Patagonia,%FAVI,%Buurtzog,%
Morning%Star,%Holacracy%
%
Image'from:'Philippe'Bailleur''
5/12/15%
11%
Self-Management
Structure, Leadership, Rewards
21%
Structure%
Image'from:'Philippe'Bailleur''
5/12/15%
12%
Organiza,on'as'Complex'Adap,ve'System''
Image'from:'Harvard'Business'Review,'John'Ko0er'
“Tribe”%Structure@Spo1fy%
Image'from:'Henrik'Kniberg'
5/12/15%
13%
Leadership%
• Make%decisions%based%on…good'of'the'organiza,on'and'society.%
• Quickly%grasp%the%essence'of'any'situa,on'or'problem.%
• Constantly'create'informal'as'well'as'formal'shared'contexts'for…execu1ves%and%employees.%
• Know'how'to'use'metaphors'and'stories'to%convert...experiences%into%tacit%knowledge.%
• Exercise'poli,cal'power'to'bring'people'together…and%spur%them%to%ac1on.%
• Encourage'the'development'of'prac,cal'wisdom'in'others,%especially%employees%on%the%front%lines,%through%appren1ceship%and%mentoring.%
%
Ikujiro(Nonaka(and(Hirotaka(Takeuchi,(Harvard(Business(
Review,(May(2011(via!Jeff!Sutherland!
Wise'Leaders'employ'phronesis!
5/12/15%
14%
Wise'Leadership'–'Empowerment''
27%
“For(me,(Agile(development(is(important(because(it(is(about(empowering!developers!by!crea8ng!an!environment!where!they!have!control!over!their!work.(Our(customers(are(much(happier(with(us(today(than(when(we(first(started(the(program.”(%
Gunnar'Heldebro,'Head'of'R&D'at'Ericsson'
“As(a(CEO(today,(I(feel(richer(in(experience(by(sharing(organiza?onal(problems(openly(with(all(employees;(seeking(their(inputs(in(solving(them;(seeking!to!transfer!the!ownership!of!change!to!employees!in!the!value!zone;!and!aiming!to!dismantle!the!office!of!the!CEO.“(%
Vineet'Nayar,'CEO,'HCL'Technologies'
Rewards%
5/12/15%
15%
Fair'Base'Salary'–%Core%wages%should%be%fair%for%the%market;%
basic%financial%security%provides%
personal%safety%and%allows%for%
produc1ve%riskRtaking.%
'Fair'Merit'Pay'–%Extraordinary%efforts%and%results%should%be%
rewarded%in%propor1on%to%
contribu1on,%risk%&%returns.%
(
Money'Does'
Ma0er!!
Intrinsic%mo1va1on%is%
complemented'with'concrete'extrinsic'goals,%fair'recogni,on'
and%just'rewards.'
Team%Results%
Base%Pay%
“Build!a!high!performance!team!as(measured(by(Customer(Sa?sfac?on(scores(of(9(or(above.”(
80%'
20%'
5/12/15%
16%
Wholeness
31%
Personal'inquiry'
into'one’s'learning'journey'and'
calling.'
I’m(commiDed(to(just(remaining(who(I(am..”(
Chad(Dickerson,(Etsy(
5/12/15%
17%
Clear'values'translated'into'explicit'ground'rules,'
ongoing'values'
discussion.'
• Deliver%WOW%Through%Service%
• Embrace%and%Drive%Change%
• Create%Fun%And%A%Likle%Weirdness%
• Be%Adventurous,%Crea1ve,%and%OpenRMinded%
• Pursue%Growth%and%Learning%• Build%Open%and%Honest%Rela1onships%With%Communica1on%
• Build%a%Posi1ve%Team%and%Family%
Spirit%
• Do%More%With%Less%
• Be%Passionate%and%Determined%
• Be%Humble%
R.O.W.E,'Flexible'Hours,'Open'
Vaca,on'Policy.'
5/12/15%
18%
Evolutionary Purpose
35%
OrganiJza,on'Seen'as'Living'En,ty'with'its'Own'
Purpose'!
Image'from:'Philippe'Bailleur''
5/12/15%
19%
Profit!as!lagging!indicator:!will!come!naturally!when!
doing!the!right!thing!!
Yvon(Chouinard,(Patagonia(
In Summary…
38%
5/12/15%
20%
Magic / Tribal
Traditional / Agrarian
Scientific / Industrial
Post-modern /Information
…
Agile,%Adap1ve%Can%Move%Organiza1ons%To%Teal%
Model' Key'Breakthroughs'
TEAL:%Evolu1onary% Self'Management,'Wholeness,'Evolu,onary'Purpose'
GREEN:%Culture%Driven%Organiza1ons%
Empowerment,%Value%
Driven%Culture,%Stakeholder%
Model%
ORANGE:%Large%Corpora1ons,%Charter%
Schools%
Innova1on,%Accountability,%
Meritocracy%
AMBER:%Governments,%
Churches,%Public%Schools%
Formal%Roles,%Hierarchies,%
Processes%
RED:%Gangs,%Mafias,%
Mercenaries%
Division%of%Labor,%Command%
Authority%
But,!an!Organiza8on!Cannot!Progress!
Beyond!the!Level!of!its!Leader.!
(“A(good(life(must(consist(of(more(than(the(totality(of(enjoyable(experiences.((It(must(
also(have(a(meaningful!pa,ern,(a(trajectory!of!growth!that(results(in(the(development!of!increasing!emo8onal,!
cogni8ve!and!social!complexity.”((
“Good!business(is(not(limited(to(the(genera?on(of(profit.(It(refers(to(
transac?ons(that(make(a(genuine!contribu8on!to!human!happiness.”(
I'Believe'We'Can'Lead'with'
Purpose'to'Make'People's'Lives'
Happier'(and!make!
money!at!the!
same!8me)'!!
5/12/15%
21%
41%
Contact Us for Further Information
Sanjiv'Augus,ne'President([email protected]%
Twi0er:'@saugus1ne,%@lithespeed%
%
On'the'Web:'hkp://www.lithespeed.com%
hkp://www.senseitool.com%%
%
%"I%only%wish%I%had%read%this%book%when%I%started%my%career%in%somware%product%management,%or%even%beker%yet,%when%I%was%
given%my%first%project%to%manage.%In%addi1on%to%providing%an%
excellent%handbook%for%managing%with%agile%somware%development%
methodologies,%Managing!Agile!Projects!offers%a%guide%to%more%effec1ve%project%management%in%many%business%senngs."%%
John%P.%Barnes,%former%Vice%President%of%Product%Management%at%
Emergis,%Inc.%
%
Please!stop!by!our!table!to!learn!more…!
Organiza1on@Ericsson%
42%Source:!Agile!and!Lean!Transforma8on!at!Ericcson!Finland,!Henri!Kivioja!
5/12/15%
22%
Agile – The Mainstream Method?
43%
Who’s'Adopted'Agile?%
Companies(large(&(small,(across(industries.(• Accenture%• AFBA%• BLS%• BMC%Somware%• Boeing%• Bri1sh%Telecom%• Business%Week%
• Capital%One%• CDC%• Cognizant%• CSC%• DoD%• DTE%Energy%• EMC%
• EPA%• General%Dynamics%
• Google%• Halliburton%• JP%Morgan%Chase%
• Key%Bank%• Kronos%• Lockheed%Mar1n%• Macquarie%Bank%
• MD%Anderson%• Microsom%
• Na1onal%Archives%• Na1onwide%• Primavera%
• ProRail%• Sapient%• Shell%• Siemens%
• Shopzilla%• ThoughtWorks%
• USAA%• US%Intelligence%Agencies%• US%PTO%• US%Veterans%Affairs%• Yahoo!%
Agile has now been tried: • In%large%and%small%companies%
• Across%virtually%every%industry%
• In%public%and%private%sectors%
• On%lifeRcri1cal%and%missionRcri1cal%projects%
• With%collocated%and%distributed%teams%
• In%internal%IT%departments,%commercial%product%companies%and%consultancies%
• On%somware%and%nonRsomware%projects%
Federal Government Drivers • FCIOs%25%point%program%
• DoD%CIO’s%Agile%Acquisi1on%program%
• OMB%Circular%AR130%
Amber%Level%–%Command%and%Control'
44%
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