LEAGUES CLUBS AUSTRALIA IN CONJUNCTION WITH CONFERENCE SPONSOR IGT PROUDLY PRESENTS
GAMING & MANAGEMENTCONFERENCE
REGISTRATIONS ONLINE AT WWW.LCA.ASN.AU
TUESDAY 1 – THURSDAY 3MAY 2018
CROWN MELBOURNE
8.45am Welcome & Opening Comments Andrew Hely
Managing Director Asia Pacific, IGT
9.05am Opening Speaker Chris Helder
Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He has been a professional speaker for 16
years and has done over 2,000 presentations around the world.
He is the author of two bestselling books “The Ultimate Book of Influence” which has been published in five languages and his latest release, “Useful Belief”, which is one of the highest selling Australian business books of all time.
His global client list includes: Citibank, Merrill Lynch, Glaxo Smith Kline, Toyota, Mercedes Benz, Fuji Xerox, Levi’s, Realtor.com and IBM. Chris speaks at conferences in the areas of communication, influence, human potential, leadership and mastering the face-to-face customer experience.
10.05am Tabcorp’s New Structure Frank Makryllos Managing Director, Gaming Services, Tabcorp
On 21st December, 2017, Frank Makryllos was appointed as Managing Director, Gaming Services, on the new Tabcorp Executive Leadership Team, following the $11 billion mega-merger with the Tatts Group. Frank
is responsible for leading Tabcorp’s Gaming Services business which includes the brands MAX, MAXtech, TGS and INTECQ (eBET). Frank will provide an overview of the new structure and roles at Tabcorp, and what this means for the Club Industry.
10.40am Morning Tea
11.00am Understanding Millennials Phill Nosworthy
Phill Nosworthy is a multi-disciplined executive coach, global speaker and influential changemaker driven to assist organisations and the valuable people who make them tick over create businesses, brands, careers and personal life journeys that are enriched with meaning.
He has mentored and coached leading executives, world champion athletes and Hollywood stars. His powerful workshops and keynotes serve as a catalyst; inspiring and challenging audiences with conversations on leadership, personal branding, engagement and client experience.
Phill works alongside brands like Microsoft, Universal Music and ING as a speaker, facilitator and social impact strategist. He has been described as a ‘dream fulfilment specialist’ - a unique professional who is helping to create new paths for the next generation of game changers, leaders and entrepreneurs. His authentic approach evokes complete engagement and mixes real world case studies, behavioural science, his own experiences and tales from ancient myth.
12.00pm Esports: Why the Gaming Industry is Big Business
Daniel Chlebowczyk Board Member – Esports Games Association Australia (EGAA) Strategic Director – CouchWarriors
Daniel is a tournament competitor and organiser with over a decade of experience in Australian and international
esports. A former professional gamer, Daniel has represented Australia in fighting games at televised and world finals events. He has contributed to the community as a commentator, event host and writer with freelance writing on esports at The Age, Kotaku, Gamespot, Hyper magazine and Good Game TV. Has managed PR, Media and strategic direction and served three years as President of not for profit gaming events group CouchWarriors.
Daniel currently works in the games industry at Double Jump Communications, managing esports leagues for clients such as Hi-Rez Studios (SMITE, Paladins) and engaging content creators and team organisations with sponsors.
12.45pm Lunch
1.15pm Welcome to Crown Barry Felstead Chief Executive Officer, Crown Resorts
Barry Felstead was promoted to the role of Chief Executive Officer - Australian Resorts in August 2013, with responsibility for Crown’s Melbourne and Perth properties, and Crown’s VIP International business. He is
also a Director of Crown Melbourne Limited and Burswood Limited.
Prior to this, Barry was Chief Operating Officer of Crown Perth (formerly Burswood Entertainment Complex) where he held the position from 2005 to 2007, before being promoted to Chief Executive Officer of Crown Perth in 2007.
1.55pm Crown Sydney – What the 6 Star Hotel Resort at Barangaroo will bring to Sydney.
Todd Nisbet Executive Vice President, Strategy & Development, Crown Resorts
Todd Nisbet joined the Crown Resorts team in October 2007. In his role as Executive Vice President – Strategy and Development, Todd is responsible for all project
development and construction operations of Crown Resorts.
From August 2000 through to July 2007, Todd held the position of Executive Vice President – Project Director for Wynn Design and Development, a development subsidiary of Wynn Resorts Limited. Serving this role with Wynn Resorts Limited, he was responsible for all project development and construction operations undertaken by Wynn Resorts Limited.
2.35pm Afternoon Tea
WEDNESDAY 2 MAY 2018 – LEVEL ONE CROWN TOWERS
2.50pm ‘The Technology Game – How To Maximise Your Investment’ John Van Waard System Sales Manager, IGT, Australia & New Zealand Andrew Richardson Executive Manager-Gaming, Product, Technology & Innovation, SKYCITY Darwin
In this session of two halves, John van Waard will first explore the latest innovations in bonusing and loyalty that are being used by operators globally to successfully grow their business. Then John will discuss with Andrew Richardson – utilising his experience at Crown Melbourne, The Star Sydney and now at SkyCity Darwin – about how you can take advantage of these innovations and apply them to your business, fully utilising your system investment.
3.30pm The State of Play: 2018 Gaming Panel
• Ross Ferrar – CEO Gaming Technologies Association
• Paul Newson – Deputy Secretary Liquor, Gaming & Emergency Management, Liquor & Gaming NSW
• Mike Sarquis – Executive Director, Office of Liquor & Gaming Regulation, Queensland
• Peter Cohen – Trustee of the International Association of Gaming Advisors and Advisory Board Member of International Center for Gaming Regulation Las Vegas
• Dr. Alex Blaszczynski - Professor of Clinical Psychology and Director of the University of Sydney Gambling Treatment and Research Clinic.
• Andrew Hely – Managing Director Asia Pacific, IGT
• Frank Makryllos – Managing Director, Gaming Services, Tabcorp
The Gaming panel will be discussing a wide range of gaming topics including the latest updates on legislation and regulation, the future challenges facing our industry, product innovation, new technologies and improved responsible gambling measures.
5.00pm Conference Session ends
THURSDAY 3 MAY 2018From 8.30am to 12.30pm: A selection of Workshops, Melbourne Venues Tour and Back of House Tours
NSW Jurisdictional Workshop
Queensland Jurisdictional Workshop
Understanding Millennials as Consumers and Staff – Phill Nosworthy
Crown Melbourne Executive Management Presentations
Crown Melbourne Back of House Tours
Melbourne Venue Tour
Club Industry Education Points – All members of the Club Managers Association of Australia (CMAA) will receive five (5) education points towards the maintenance of their ACCM. In addition, all conference attendees will receive a Certificate of Participation.
The VenueCrown Promenade Melbourne has contemporary rooms featuring complimentary wireless internet access. A full buffet breakfast will be served in the signature restaurant Mesh.
Additional experiences to discover include a heated indoor infinity pool with stunning skyline views, exclusive Tonic Bar and a gymnasium with a full range of gym and fitness equipment.
Conference session are located in Level One Crown Towers (River Room on Wednesday and Garden Room on Thursday) both of which offer state of the art audiovisual technology and will comfortably accommodate our delegates.
Crown Melbourne 8 Whiteman Street Southbank VIC 3006 Phone: (03) 9292 8888
PO Box 20426 World Square NSW 2002
Phone (02) 9281 3277
www.lca.asn.au
CONFERENCE AND ACCOMMODATION PACKAGE COSTINGSTwin Share $1250.00 per person (incl GST) Single $1490.00 per person (incl GST) Your package includes:
• Two (2) night’s accommodation at Crown Promenade plus two (2) full hot buffet breakfasts served at Mesh • Conference Welcome Reception (including canapes and beverage package with beer, wine and soft drinks) • 2 Days of Conferencing including one (1) full day of speaker sessions and Half day of workshop options, two (2) morning teas and lunches plus speaker’s notes (where available), mints and notepads. • Mid - Conference Evening Event • Full use of the Crown Promenade facilities including gymnasium and pool.
CONFERENCE PACKAGE COSTINGS Welcome Reception, Conference Sessions & Event Evening $875.00 per person (incl GST)
Conference Sessions attendance only $650.00 per person (incl GST)
AIRLINE TRAVEL WITH VIRGIN AUSTRALIAPrice $400.00 per person
includes return economy air travel Syd/Melb/ Syd (including all taxes), luxury coach transfers from Tullamarine Airport to Crown Promenade and return, charges and GST.
BOOKING CONDITIONSCancellations – will be accepted prior to Friday 20th April 2018. Cancellation fees will apply after that date – substitutions are welcome. Checkout – Your room must be vacated and any room charges settled by 11.00am on the day of check out. The hotel staff will be happy to store your bags for you until departure.
CONFERENCE SCHEDULE
TUESDAY 1 MAY 2018
From 2.00pm Hotel Check In
From 5.30pmJoin your industry colleagues at the Conference Welcome Reception
WEDNESDAY 2 MAY 2018 – LEVEL ONE CROWN TOWERS
6.30am – 10.30amFull buffet breakfast – Served in Mesh
8.00am – 8.45am Conference Registration
8.45am – 12.45pm Conference Session 1. Dress: Smart Casual.
12.45pm Lunch break
1.15pm – 5.00pm Conference Session 2
From 6.15pm Mid – Conference Evening Event commences
THURSDAY 3 MAY 2018 – LEVEL ONE CROWN TOWERS
6.30am – 10.30am Full buffet breakfast – Served in Mesh
8.00am Don’t forget to check out
8.30am – 12.30pm Conference Workshops. Dress: Smart Casual
12.30pm Farewell lunch
Safe journey home.
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