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@stefanberg “Lagom är bäst!” Stefan Berg, CIO 1
@stefanberg
“Lagom är bäst!”
Stefan Berg, CIO 1
@stefanberg
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"I have very simple tastes,
I am always satisfied
with the very best.“ Oscar Wilde
@stefanberg
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”I work harder than anyone else,
especially with details.” Gunde Svan
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Why Lean?
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@stefanberg
Probleminsikt
• Verksamheten bedrivs i ”stuprör”
• Obefintligt flödesfokus…
• ….och framför allt dåligt kundfokus
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91% 94% 93% 94% 93% 95%
66% Avd. 3
Nöjd!
Avd. 2
Nöjd!
Avd. 5
Nöjd!
Avd. 1
Nöjd!
Avd. 4
Nöjd!
Avd. 6
Nöjd!
Kundens
uppfattning
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We need to get back to the future!
<bild på tillbaka till framtiden>
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@stefanberg
Values
Customer
First Learning Reliable
Winning
Teams Respect
LEAN Principles
Methods
Results
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LEAN
is the way!
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THE LEAN LEADER
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“To improve is to change;
to be perfect is to change often.”
Winston Churchill
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KEEP IT SIMPLE! (hur gjorde vi?)
@stefanberg
Key learnings…
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”What a difference a badge makes”
@stefanberg
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Find the right level of standardization!
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@stefanberg
• How are things going?
• What is most important?
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Goals & Priorities
Status,
Impediments
In relation to a common, simple model
@stefanberg
Visualize!
→ Continuous improvement
→ Waste elimination
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implement
What?
When? $?
Future goal state
DP 1 DP 2 DP 3
@stefanberg
*PM Network Magazine, November 2009
@stefanberg
Requirements
Analysis & Design
Solution development
Test & Launch
Future goal state
@stefanberg
Design, Implement, Test,
Evaluate, Learn and
Adapt in increments Future goal state
What?
When? $!
Focus on effects
@stefanberg
Future goal state
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@stefanberg
”Earned
Trust”
Does scrum make you agile/lean?
Team
Roadmap
Executive
Management
Production methods
Projects and
Programs
Business goals
& priorities
@stefanberg
RESULTS?
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Antal
Påbörjat lean-
arbete
@stefanberg
Business driven
IT
@stefanberg
Proven Agility
@stefanberg
Shorter
time to market …if that is what is of greatest value.
A “can do mentality”!
@stefanberg
+400% efficiency improvement
@stefanberg
From 45% to 74% Internal Customer Satisfaction
@stefanberg
Innovation
@stefanberg
We attract and
retain talent.
”You guys are actually doing
what others only talk about!”
@stefanberg
More Fun!
@stefanberg
Bäst på att vara
Lagom
