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Part 11

Training Centers: Bangalore, Chennai and Hyderabad

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Organize and arrange what you need

What do I need …Where should it be?

Step 2 – Set in Order (Simplify)A Place for Everything and Everything in its Place

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Use visual controls for ready retrieval of documents!

Tape identification helped me & house- keeping keep my table organized!

Every day when I got to work I found my documents in disarray!

Step 2 – Set in Order

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Before After

Step 2 – Set in Order

Reduced space

Impossible to hide documents on top

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Step 3 – Shine (Sweep)

Identify abnormalities early by visually sweeping the Area

Control Charts provide early warnings

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Standardization of Comments and usage of short cut keys led to clear & speedy communication

Different interpretation of comments among agents led to communication failure

Step 4 – Standardize

To Prevent Setbacks in the First Three Stages of 5 S

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Checklist used by Housekeeping Staff for self audit

Conduct self audit to ensure adherence to earlier 4S’s

Step 5 – SustainSelf Discipline and Motivation

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Visual Controls ( Andon Board)

Simple visual signals that provide an immediate understanding of a situation or condition. They are efficient, self regulating, and employee managed.

Andon: Japanese term for a signal. Andon lights are used to indicate that some aspect of the process needs attention. They can reflect potential quality problems identified by an operator or the need for materials replenishment. The term Andon has also been associated with the use of Andon information boards. These boards notify the production team of current production data such as units completed and number of defects.

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Example of Visual Control

The card is placed in this order collection point. As part of daily rounds, the cards are collected each day.This is an example of how a company maintained control of the forms used within the organization. Their next move was to make these forms available electronically. Scheduled reviews are made visible in the HR group.

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