Lean Six Sigma Yellow Belt - citoolkit.com 15 Workshop Objectives: Function as an effective team...

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Continuous Improvement Toolkit

Lean Six Sigma Yellow Belt

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Day - 1


Getting Started

Six Sigma Definition and Foundation

Origin, Characteristics and Benefits

Lean Six Sigma

Six Sigma Metrics

People Engine

Team and Communication Basics

1

2

3

4

5

6

7

Day 1


Day 1

Continuous Improvement Toolkit

Getting Started

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Some Rules

Language Asking to slow

down or to repeat

Participation Time keeping

Breaks Mobiles

Fire alarm Learning logs / Action plans

What else?

. . . . Getting Started

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Your Role as a Participant

Keep an open mind, listen and ask questions

Participate in the discussions and exercises

Help other participants Share experience with

other participants


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Workshop Activities

Discussions Individual exercises

Team exercises

. . . A Getting Started

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Who Are We? To get to know each other better

What is your name?

What is your current job?

How long have you been in the company?

. . . .

Discussion

Getting Started

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Who Has Knowledge In:

Lean

PMP

KPIs

Statistics

ISO

TQM Six Sigma

Business Administration

. . . .

Discussion

Getting Started


Who Benefits from Using Lean Six Sigma?

. . . .

Any Industry that has problems to solve!

Sales Accounting Information technology

Manufacturing

Customer service

HR Operations

Getting Started


Who Benefits from Using Lean Six Sigma?

. . . .

All functions that have problems to solve!

Sales Accounting HR

Engineering

Customer service

Production Operations

Getting Started


Who Should Attend?

Operational engineers

Industrial and quality engineers

Anyone entering the Lean Six Sigma world

Project team members

Individuals and teams seeking to sit for the Yellow Belt certification exam

Maintenance and technical engineers

Planning, training and human resource personnel



Time allowed: 10 minutes

I am expecting to …..

We will better understand ….

Write one item per post-it and place it on the flipchart

Your Expectations

I.E


Workshop Objectives:

Function as an effective team member of any Lean Six Sigma project 1

Relate Lean Six Sigma concepts to the overall business objectives, and communicate using Lean Six Sigma concepts 2

Participate in the development or refinement of a project charter 3

Be familiar with the many Lean Six Sigma tools and techniques 5

Use the five-step DMAIC model to improve processes 4



Are You a Natural Born Problem Solver?

Do you follow a recipe to cook your favorite meal?

Do you usually try to get home taking the fastest route?

Do you compare prices and check the products date in the Supermarket?

Do you create a list of important things to take before going holidays?

Do you try to keep your home as clean and organized as possible?

(SMED)

(Data Analysis)

(SOP)

(Checklist)

(5S)

. . . .

Discussion

Getting Started


Paradigms

A fix way of thinking

It is based on fixed ideas: • Somebody told me and I only repeat. • It was the way we did things since I

started.



Which is longer, side A or side B?

. . . .

Discussion


Paradigms

We usually consider that our views and opinions are correct

We usually consider that they are the only possible solution

We usually consider that the actual way of doing things is the correct



Paradigms

Question the information that you have

Have an open mind to listen to new alternatives

Listen to the others

Share your ideas

Think outside the box



Topics and Tools

Sampling

Sigma Level

MSA Central limit theorem

Six Sigma Roles



Six Sigma Yellow Belt Certification Guide Visit our website to see the other topics of the Body of

Knowledge that are required for the certification exam (SSYB)

Brainstorming

Document control

Check Sheets**

Flowcharting

KPIs

Affinity Diagrams

Control Charts

Value Stream Mapping**

Value Analysis**

Histograms

Activity Networks

Stakeholder Analysis

DMAIC

Project Charter

PDCA

Relations Mapping

Just in Time

FMEA

Run Charts

Scatter Plots

Critical-to X

Cost Benefit Analysis

Kaizen Events Control Planning

Mistake Proofing

5S

5 Whys

SIPOC* Fishbone Diagrams

Tree Diagram*

Root Cause Analysis

Correlation

Interviews

Data collection planner*

Questionnaires

Probability Distributions

MSA

Descriptive Statistics

Cost of Quality*

Capability Indices

Data Collection

Understanding Performance**

Implementing Solutions***

Planning & Project Management* Managing Risk

Understanding Cause & Effect

Designing & Analyzing Processes

Project selection RPN

GR&R

Throughput yield

PPM/DPMO/DPU

VOC gathering

NGT

Checklists

COPQ

Selecting & Decision Making

Baseline

Kanban

Process Mapping

Hypothesis

Linearity & bias

Pareto Analysis Matrix Diagram

Group Creativity

Operational def.

Cycle time

Gantt Charts WBS

Waste Analysis**

Force Field Analysis

Multi-voting

Sigma level

Binomial/Poisson

Normality testing

PFMEA

. . . .


Six Sigma foundation and principles

Lean foundation and principles

Stage of developing teams

Six Sigma metrics

Project identification and selection

Phase reviews throughout DMAIC life cycle

Quantitative and qualitative data

Using regression analysis to predict outcomes

Using kaizen & kaizen blitz to make improvements

Topics

The CSSYB Body of Knowledge (BoK) includes the following topics which are required for the certification exam (SSYB):

Six Sigma roles and responsibilities

Type of teams

Communication methods

VOC and critical-to-quality characteristics

Communication plan for projects

Quantitative and qualitative data



Six Sigma Certification

This training course can be one of the steps in the ASQ Six Sigma certification (If required)


https://www.google.com.sa/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwin8q3EmdzMAhXKVxoKHW7QD5sQjRwIBw&url=https://biologicalindicators.mesalabs.com/related-links/asq-logo/&psig=AFQjCNEuRSn2u8sl1u42z4x7cqnh6Pfptw&ust=1463405787241090


Workshop Information

3 days workshop, 6 hours each day (18 hours in total)

Day 1: Lean Six Sigma definition, foundation and principles

Day 2: Define and Measure phases

Day 3: Analyze, Improve and Control phases

An internal quiz test to evaluate the levels of understanding



Day 1

Six Sigma definition and foundation

Six Sigma origin and its evolution from quality

Lean purpose, principles, techniques, and value to the organization as a whole

Six Sigma metrics (DPMO, DPU, Cycle time, RTY, CoPQ, …)

Six Sigma purpose, benefits, and value to the organization as a whole

Six Sigma as a statistical concept

Getting started

Six Sigma Yellow Belt roles and responsibilities

Team stages of development, types & tools (brainstorming, NTG, multi-voting, …)

The people engine

Communication methods (agendas, meeting minutes, & project status reports)

1 2 3 4 5 6 7

8 9 10 11



Day 2

Project Management basics

Project selection, identification & tracking

Project charter & other project management tools (Gantt charts, stakeholder analysis …)

Process analysis and documentation: Process mapping techniques

Project management approaches (DMAIC and DFSS)

Process definition, elements, components and boundaries

Identifying the voice of the customer (VOC) and defect definition

Descriptive Statistics & Graphical Methods

Introduction to measurement system analysis (MSA)

Data types and data collection techniques

Basic Six Sigma and Quality Tools (The 7 Basic Quality Tools)

How to use phase reviews throughout the DMAIC life cycle

1 2 3 4 5 6 7

8 9 10 11 12



Day 3

Process analysis & root cause analysis tools (5 Whys, FFA, matrix diagrams, FMEA)

Lean process analysis tools

Introduction to correlation & linear regression

Kaizen and Kaizen events

Data analysis & basic distribution types

Introduction to hypothesis testing

Common and special cause variation

Improvement validation and cost-benefit analysis

Developing, implementing & documenting a control plan

The plan-do-check-act (PDCA) cycle

Six Sigma Yellow Belt certification process

Statistical process control (SPC) and control charts

1 2 3 4 5 6 7

8 9 10 11 12



Language?

English for data show, material, handouts and quiz

English for delivery and discussion



Legends

. . . .

. . . .

. . . .

. . . .

. . . .

Only yellow belt

Only green belt

Only black belt

All belts

Understand for yellow

Apply for yellow

Un . . .

Ap . . .

Remember for green

Understand for green

. Re . .

. Un . .

Apply for green

Analyze for green

. Ap . .

. An . .

Evaluate for green

Create for green

. Ev . .

. Cr . .

Getting Started


The Internal Quiz Test

Each participant can take the internal quiz test after two days of the training

If the participant scores at least 70%, he would be qualified to the Green Belt training

We will send the results after one week to the participant’s emails

. . . A Getting Started


A Commitment to Continuous Improvement

You need to prove continuous improvement commitment by:

Conducting a "rapid improvement action" in your immediate work area within 2 weeks of the end of the training course

Participating in a Six Sigma project as a contributor

1

2



Questions?



To buy the complete Training Material, please visit: “https://citoolkit.com/maps/yellow-belt/”

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Lean Six Sigma Yellow Belt - citoolkit.com 15 Workshop Objectives: Function as an effective team...

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