Date post: | 15-Jul-2015 |
Category: |
Small Business & Entrepreneurship |
Upload: | diego-pacheco |
View: | 184 times |
Download: | 0 times |
Lean: The Principles
@diego_pachecoSoftware Architect | Agile Coach
Unlearning
Scientific Management & Taylor
1910People are not Smart, enough to know the best way to do it! They are lazy!
Workers will do as little as possible.
Workers do not care about quality.
Experts tell workers exactly what to do! Do the best and cheapest way! Pay extra if they do it the best way right!
Experts(management/supervisors) break the work in small parts so the workers can do it.
W. Edwards Deming
The Humanist“All anyone asks for is a chance to work with pride.”
1940
People are good. People care !!!
Respect People.
People are about Trust, Pride, and applause not numbers.
Continuous improvements in work process: PDCA.
Intrinsic Motivation
Deming’s 14 Points
Deming
A Complex System
Thomas Jefferson (don’t copy the tools)
In matters of style, swim with the current;
In matters of principle, stand like a rock.
Principles
See the Waste
Waste
5 whys
Don’t attack the symptoms!
Critical Chain
Toyota Kata: Continuous Improvement
* http://www-personal.umich.edu/~mrother/Homepage.html
Toyota Kata: Coaching
Kanban
"Putting people in good systems results in better results than putting people in bad systems – so attending to the systems will help the people's behavior" via @alshalloway
Kanban is 80% about People!
The Essence of Kanban is…
1. Visualize the Workflow2. Limit WIP3. Manage Flow4. Make Process Policies Explicit5. Improve Collaboratively (using Models
and the Scientific Method)
http://agileconsulting.blogspot.com/2011/07/explaining-why-limiting-wip-is-so.html
Cumulative Flow Diagram
Make Explicit Policies
Kanban: Visual Flow | See to Believe
Kanban was metrics !!!
Classes of Services
Classes of Services: Based on Cost of Delay!
Classes of Services Based on post-its colors
Sometimes things get wild!
Kaizen ( Continuous Improvements)
Lean: The Principles
@diego_pachecoSoftware Architect | Agile Coach