LEARNING COURSE

DIRECTORY

www. t f p l . com

Who we are 2

What we offer 3

In-house training 3

How we do i t 5

Testimonials 5

Why TFPL Learning? 6

Trainer profi les 7

Learning by category 8

Our group 13

C O N T E N T S

WHO WE ARE

TFPL Learning has over 30 years’ experience developing innovative and cutting edge training techniques.

All of our trainers are experts in their fields, so you know you’ll be getting the best training available

in your chosen area.

We offer over 100 standard courses across

11 disciplines, including:

• Management & Leadership• Personal Impact & Effectiveness• Information Technology• Data Protection & Copyright• Project, Programme & Change Management• Insight & Intelligence• Knowledge Management

One of the secrets of our longevity is our track record. We’ve delivered positive training outcomes for

some of the largest public and private sector organisations in the UK, helping them to achieve their

goals. We are trusted advisors, able to support organisations through periods of change and help

develop the best talent.

Our cl ients include:

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* Based on anonymous feedback from our delegates.

9 7 % o f d e l e g a t e s w o u l d r e c o m m e n d o u r t r a i n i n g t o a c o l l e a g u e *

L E A R N I N G C O U R S E D I R E C T O R Y

WHAT WE OFFER

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IN-HOUSE TRAINING

Our approach to in-house training is simple, transparent and effective.

We work in partnership with you, whether we’re delivering a single

course or a more comprehensive programme. We listen to your

requirements, challenges and goals to gain a clear understanding

of your needs and develop the training solution which is right for

you. It all starts with a call to a member of our learning team.

If you have more than three individuals who all require the same

training, an in-house solution is typically less expensive per head than a

public scheduled course. Our in-house courses can be tailored versions of our public courses

or created exclusively for you based on your requirements.

I N - H O U S E T R A I N I N G

E - L E A R N I N G

V I R T U A L C L A S S R O O M S & W E B I N A R S

S C H E D U L E D P U B L I C C O U R S E S

O F F T H E S H E L F C O U R S E S

T A I L O R E D C O U R S E S B E S P O K E C O U R S E S – C R E A T E D F O R Y O U !

• We have over 100

courses ready to go.

• A vast range of

topics including

Management, IT and

Business Skills.

• Delivered exactly

as we offer on

our public course

schedule at your

office or a location

of your choice.

• Tailor your course

to suit your exact

requirements.

• Change the content

topics, course title or

add your own logo to

the course materials.

• Our dedicated team

will work with you

to ensure all the

content meets your

requirements.

• Every company faces

unique challenges,

so we offer bespoke

training solutions

to meet your

specific learning

requirements.

• Our learning team

and trainers work with

you to define your

exact needs, desired

outcomes and set

performance targets.

FROM £800 FROM £1,000 FROM £1,200

F o r m o r e i n f o r m a t i o n o n o u r i n - h o u s e s o l u t i o n s c o n t a c t

a m e m b e r o f t h e L e a r n i n g Te a m o n :

l e a r n i n g @ t f p l . c o m o r 0 2 0 7 3 7 8 7 0 6 8

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F I N D A S O L U T I O N T H A T F I T S Y O U

L E A R N I N G C O U R S E D I R E C T O R Y

TESTIMONIALS

V i r g i n M o n e y

We worked with TFPL to create bespoke training for Virgin Money

colleagues on effective relationship management. Feedback from

delegates confirmed trainers really brought the training to life, sessions were interactive and

engaging and the content of the training helped delegates to really develop their stakeholder

management skills.

R S P B

We contacted TFPL to see if they could offer us a tailored training

course that could pick up what we had already done – we didn’t

want to start from scratch. Our trainer Jonathan Engel was excellent.

He pulled together a couple of standard courses together into one, and used our existing work

to inform the day. Jonathan was friendly, approachable, very knowledgeable and willing to be

flexible to meet our requirements.

The training was a great success and really moved us along! We’ve since brought Jonathan

back to help review what we’ve done and provide more bespoke training for some of our

senior management. The flexibility and helpfulness of both Jonathan and TFPL means we

wouldn’t hesitate to use them again.

HOW WE DO IT

To ensure our learning delivers maximum impact we follow the strategic f ive-stage process

of the ADDIE Model: Analyse, Design, Develop, Implement and Evaluate. We use this process

when rolling out core learning solutions and to develop bespoke learning programmes.

By working closely with you at each stage we can guarantee that all learning interventions

and solutions are aligned with your internal strategy, vision and values. TFPL Learning

believes that an innovative and flexible approach is essential to the learning journey of

every one of our delegates.

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D E S I G N D E V E L O P E V A L U A T EI M P L E M E N TA N A L Y S E

WHY TFPL LEARNING?

W O R L D C L A S S T R A I N E R S & C O N T E N TOur roster of professional trainers includes industry leaders across all our disciplines. TFPL’s practical and engaging workshops inspire delegates and deliver real results.

F A N T A S T I C D E L E G A T E F E E D B A C K97% of our delegates would recommend their course to a colleague and

92% of our delegates rated their course as Excellent or Very Good.

C P D A C C R E D I T E DAs advocates of lifelong learning and excellence in everything we do, all ofour courses and webinars are CPD accredited. Using CPD enables you to track your knowledge and skills and keep them up to date.

G L O B A L R E A C H & E X P E R I E N C EAs a group we have delivered training solutions to more than 11,000 organisations in over 110 countries.

T H E P E R F E C T G R O U P S I Z EWe are committed to providing the best learning experience possible for

our delegates. As part of this commitment we actively encourage smaller course sizes to enhance the interaction between trainer and delegates.

Group collaboration is key to the learning experience.

G R E A T T R A I N I N G V E N U E SWe understand the importance of learning environments, which is why all of our courses are delivered in iconic 4-star venues. With unlimited

refreshments and a hot buffet lunch all of our delegates are taken care of throughout the day.

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L E A R N I N G C O U R S E D I R E C T O R Y

TRAINER PROFILES

We work with world class, expert trainers and learning consultants to deliver our extensive library

of courses and workshops. Our training panel includes:

Louise Nicolaou

Louise is a Neuro-Linguistic Programming (NLP) practitioner, a CMI Level 5

accredited coach and accredited to deliver SDI profiles. She ensures her

delegates leave training sessions with clear and measurable objectives and,

equally importantly, the desire, inspiration and motivation to implement them

in the workplace.

Phi l ip Jones

Philip has over 30 years’ information management experience in public

and private sector organisations, both as a practitioner and at a senior

management level. His wide range of practical experience has involved

information legislation, privacy, information security and electronic document

and records management. Philip has spoken widely on records and

information management both in the UK and worldwide.

Paul Dowding

Paul specialises in behavioural change and easy to implement

psychological tools and methodologies that embed learning and transfer

behavioural commitments into the workplace. His approach is energised and

engaging, bringing humour and creativity to bear to enhance understanding

and learning.

Fr ieda Midgley

Frieda has played a key role in strategic cross-government knowledge and

information management projects and innovative collaborative projects.

Her experience includes; leading the stakeholder engagement and guidance

development work for The National Archives and facilitating the establishment

and running of the Knowledge Council.

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LEARNING BY CATEGORY

For full course details please go to https://www.tfpl.com/course-calendar/

Train the Trainer

Time Management

Assertiveness at Work

Creative Thinking & Problem Solving

Stress Management

Introduction to Marketing

Essential Selling Skills

Effective Report Writing

Essential Business Writing

Stakeholder Management

Effective Project Management

Building Effective Teams

Introduction to Neuro Linguistic Programming (NLP)

Building Self Confidence

Conflict Resolution

Communication Excellence

Presentation Skills

Making an Impact in Meetings

Dealing with Change

Emotional Intelligence

Persuading & Influencing

Interviewee skills

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RECORDS MANAGEMENT PUBLIC IN-HOUSE ON-LINE

Building Fileplans & Retention Schedules for Records Systems

Expert Records Management

Introduction to Records Management

New Approaches to Records Management

Understanding Data Protection

PUBLIC IN-HOUSE ON-LINE PERSONAL DEVELOPMENT

L E A R N I N G C O U R S E D I R E C T O R Y

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I.T. PUBLIC IN-HOUSE ON-LINE

Pivot Tables Explained (Webinar)

Dashboards in Excel Made Easy (Webinar)

VLookup, IF & Auditing Formulas in Excel (Webinar)

Conversion to Office (Webinar)

Hidden Secrets of Word (Webinar)

Put Power in your PowerPoint Presentation (Webinar)

Macros in an Hour (Webinar)

Introduction to Word 2007/2010/2013

Advanced Word 2007/2010/2013

Introduction to PowerPoint 2007/2010/2013

Advanced PowerPoint 2007/2010/2013

Introduction to Excel 2007/2010/2013

Intermediate Excel 2007/2010/2013

Advanced Excel 2007/2010/2013

Introduction to Project 2010/2013

Advanced Project 2010/2013

Sharepoint for End Users 2013/2016/365

“It was the best course I have ever attended, well organised”Angelette Ferro from Starkstrom

PUBLIC IN-HOUSE ON-LINELEADERSHIP & MANAGEMENT DEVELOPMENT

Contract Negotiation

Managing Change

Managing Stakeholders

Effective Delegation

Managing Difficult Conversations

Managing Difficult People

Decision Making & Delegating Effectively

Communicating for Results

Creative & Critical Thinking for Effective Problem Solving

Building Effective Teams

Conflict Resolution

Finance for non Finance Managers

Introduction to Management

Interviewing Skills

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KNOWLEDGE, L IBRARY & INFORMATION MANAGEMENT PUBLIC IN-HOUSE ON-LINE

Advanced Information Architecture

Copyright Update

Creating an Information Inventory

Customising Content Tagging & Search Solutions

Digital Copyright

Digital Licensing

Getting the Best from Twitter

Engaging the Social Web for Personal Knowledge Management

Enterprise Information Architecture

Designing Taxonomies & Metadata

Taxonomy Development

Mastering Total Information Management

Introduction to Information Governance

Understanding Freedom of Information

Evaluating EDRMS

Creating an Information Strategy

Extending Taxonomies with Related Metadata

How to Succeed with Systems

Introduction to Copyright

Introduction to Information Architecture

Knowledge Management Foundation

Introduction to Social Media

Information & Knowledge Auditing

Introduction to Taxonomies & Metadata

Knowledge Sharing Communities

Advanced Knowledge Transfer

Knowledge Management: Developing a Know-How Strategy

Mastering Digital Content Curation

Multimedia Tools for Information Professionals

New Approaches to Records Management

Practical Steps in Competitive Intelligence

Protecting the Privacy of Library Users

Promoting Information Literacy for End Users

Challenges of Intranet Governance

User Information Searching & Behaviour

L E A R N I N G C O U R S E D I R E C T O R Y

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COPYRIGHT, R ISK & COMPLIANCE PUBLIC IN-HOUSE ON-LINE

Copyright Compliance

Digital Copyright

Digital Licensing

Introduction to Copyright

Structuring Content for Re-Use

Copyright Update

Understanding Data Protection

“Best webinar I’ve ever attended… My only complaint was that it was over too soon!” – Liz Austin from WilmerHale

“Excellent course which I'm sure was largely due to the enthusiasm and engagement of the course trainer” – Nikki White from Virgin Money

RESEARCH, INSIGHT & INTELLIGENCE PUBLIC IN-HOUSE ON-LINE

Introduction to Market Research

Qualitative Market Research

Quantitative Market Research

Business Information: Key Web Resources

Free Resources & Search Techniques for EU & UK Legislation

Researching Companies Globally

There’s more to Life than Google

Discover Open Data

Analysis for Competitive Insight

Company & Market Analysis

Competitor Analysis, Profiling & Value-Added Competitive Intelligence

Introduction to Online Competitive Intelligence Research

Practical Steps in Competitive Intelligence

PROJECT & PROGRAMME MANAGEMENT PUBLIC IN-HOUSE ON-LINE

PRINCE2®

Managing Successful Programmes (MSP®)

Portfolio, Programme & Project Offices (P3O®)

Management of Risk (M_o_R®)

Management of Value (MoV®)

Management of Portfolios (MoP®)

IT Infrastructure Library (ITIL®)

APMG-International AgilePM™APMG-International Change Management™Project Management Professional (PMP®)

APMG-International PPS™All PRINCE2® Foundation and Practitioner, MSP® Foundation and Practitioner , M_o_R® Foundation, MoV® Foundation, MoP® Foundation, P3O® Foundation & ITIL® Foundation Online courses are offered by ILX Group. The APMG-International PPS™, APMG-International Change Management™ & APMG-International AgilePM™ Foundation Online courses are offered by ILX Group.

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DOCUMENT MANAGEMENT PUBLIC IN-HOUSE ON-LINE

Extending Taxonomies with Related Metadata

Taxonomies and Ontologies

Taxonomy Development

Designing Taxonomies & Metadata

Introduction to Taxonomies

“Fantastic course - one of the best I’ve attended!” – Chris Brosby from Virgin Money

“This was possibly the most useful half hour I have spent doing anything in ages“ Deborah Korn from Nottingham City Council

L E A R N I N G C O U R S E D I R E C T O R Y

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OUR GROUP

As part of Progility Plc we are proud to be able to offer our customers the full range of support services

from across the group – our success is founded on a collaborative working practice.

Sue Hi l l , TFPL & ILX Recru i tment

Through our combined expertise we offer a seamless recruitment service

across Information, Knowledge, Market Research, Insight, Analytics,

Big Data, Records and Project & Programme Management.

ILX

An internationally recognised provider of professional learning and consulting

solutions – delivering Portfolio Programme & Project Management,

IT Service Management, Risk Management and Business Financial

Literacy learning solutions.

Woodspeen

Offers a range of Apprenticeships programmes in Health & Social Care,

Business & Administration, Customer Service, Team Leading, Retail, IT,

Childcare, Hairdressing & Barbering, Manufacturing, Warehousing & Storage.

QUALITY STANDARDS

All of our courses, webinars and events are CPD accredited – this is

our guarantee that we are committed to lifelong learning and excellence

in everything we do.

TFPL is ISO9001 Quality Assured, demonstrating our commitment to

quality, staff training and customer satisfaction.

®

RECRU I TMENTRECRU I TMENTRECRU I TMENT

“I came away having learnt some new features and a lot of ideas for improving the current reporting I do“ – Elizabeth Carpenter from Lockheed Martin

www.ilxgroup.com

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CLAIM

15% OFF any TFPL Learn ing

publ ic course by quot ing

TFPL15 a t the checkout

I f you have a quest ion regard ing any o f our courses cal l us on

020 7378 7068 or emai l

learn ing@tfp l .com

EXCLUSIVEOFFER

KEEP IN TOUCHFor further information about any of our courses, webinars or in-house options please contact us today:

T: 020 7378 7068

E: learning@tfpl.com

www.tfpl.com

OUR TRAINING LOCATIONS

All of our public scheduled courses are held in iconic and inspiring 4-star venues located just

minutes from a central London main line or tube station.

We offer:• Unbeatable location• Vibrant atmosphere• A hot three course buffet lunch• Unlimited tea, coffee and biscuits• Free, high-speed Wi-Fi• Course workbook and materials included

Registered Office: TFPL LTD, 95 Aldwych, London, WC2B 4JF. Registered in England, Company No. 1946440, VAT No. GB 166 5236 96, TFPL is part of Progility PLC.

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