Date post: | 15-Aug-2015 |
Category: |
Technology |
Upload: | ancile |
View: | 10 times |
Download: | 1 times |
2
Why You Came
Accessing learning or performance support assets when on the move is challenging to the learner as well as the expert or provider. We are all moving around the office, complex, country, or world. We need to access information or guidance exactly when needed without leaving our location or process.
However, we also need to provide or push information when learners need it without even knowing they do. The speed of business dictates our learning needs, and these days the need for speed is overwhelming.
3
Success and Change:
Characteristics of CommunicationChange in Delivery Modalities Spending – Next 12 Months
Source: IDC's Learning Modality Survey, 2014
Mod
erat
e
Min
or
Neg
ligib
le
Neg
ligib
le
Min
or
Decrease Increase
Classroom-based ILT
"Disconnected" technology-based learning
Text-based training
Other
Formal on-the-job
Video
Simulations
Instructor-led e-learning
Self-paced e-learning
4
On-Demand Learning
Real-Time Support
Validated Communications
Process Compliance
WORKFORCE PERFORMANCE EXCELLENCE
5
123
Wherever(cloud, mobile)
Employee
PartnerVendor
To the right people (targeted)
Ensuring Comprehension(knowledge check)
!
At the right time (prioritized)
!
!
Stakeholder
Deliver the right information(filtered, relevant, agnostic)
The SAP Communication Center by ANCILE Platform
9
Governance
• Who is watching?
• Who cares?
• What is the follow up?
• Who are the recipients?
• Who are the ‘pushers’?
Business Leader
SME
Worker