Learning In the 21st Century

Presented by Julie CoatesSr. Vice President, LERN

LERN Annual Conference, New Orleans, 2015

Some Sobering Statistics about Learning in AmericaWorking Harder, not Smarter

The US ranks 14th in the world with the number of 24-35 year olds with higher education credentials

The odds that a young person in the U.S. will be in higher education if his or her parents do not have an upper secondary education are just 29% -- one of the lowest levels among OECD countries.

The U.S ranks 28th in the percentage of 4-year-olds in early childhood education, with a 69% enrolment rate.

Across all OECD countries, 30% of the expenditure on higher education comes from private sources, while in the U.S., 62% does.

Teachers in the U.S. spend between 1,050 and 1,100 hours a year teaching – much more than in almost every country

When NOT having a generation gap is a negative

24-35 year olds have only 5% greater attainment of post secondary credentials than 54-65 year olds.

Other countries are seeing a larger difference between older and younger generations

Smallest gap in ability to use information and communication technology for problem solving

20+% of 54-65 year-olds 40% of 24-35 year –olds

(below the OECD average of 50%)

Fewer People Do Better Than Their Parents

The US has one of the smallest proportions of young adults who surpassed their parents’ level of education

15% as compared with 22% overall

62% of female students graduated in 6 years

56% of male students graduated in 6 years

There are more older students

Between 2000 and 2012, the enrollment of students under age 25 and the enrollment of those age 25 and over both increased by 35 percent.

From 2012 to 2023, however, NCES projects the rate of increase for students under age 25 to be 12 percent, compared with 20 percent for students age 25 and over.

Today’s students are emotionally less well than at any time in history.

The CDC now estimates that one in every 68 students over the age of 8 is on the autism spectrum. Simultaneously, the numbers with average or above average intelligence is increasing.

The vast majority of students today have to balance studies with work and still, many live below the poverty line.

The average level of student debt for a college graduate today is $30,000, even though students work while in school

Faculty development is a critical issue for 21st

century teachers, along with structures that support student learning.

AndragogyPoverty &Work

CognitiveDifference

MentalHealth

Debt

“Students who come to college feeling depressed and not emotionally well tend not to graduate,”

Six Myths about Learning in the 21st Century

#1: Just because it is online does not make it 21st Century

We have a hard time envisioning the future.

1. AdaptiveLearning

2. Gamification3. Flipped

Classrooms4. Blended

Learning5. Mobile

Learning6. Visual

LearningSource: Edutopia: http://www.edutopia.org/blog/the-future-of-learning-beth-holland

#2: We Embrace Diversity

DIVERSITY1 : the inclusion of different types of people (as people of different races or cultures) in a group.

The College holds the diversity of human perspectives and gifts to be indispensable

Makes possible the education of distinctive graduates prepared for lifelong learning, in the 21st century.

“Inclusion is an essential dimension of academic excellence.”

Visible Diversity & Invisible Diversity

Autism Bi-sexual Working class Middle Class Doesn’t need to work

#3: Learning Happens in School

“It isn’t what people don’t know that hurts them. It’s what they do

know that just ain’t so.”—Will Rogers

• Smoking has gone from doctor-recommended to deadly

• We used to think the Earth was the center of the universe

• Pluto is a planet• Brontosaurus was a real

dinosaur• Dinosaurs were cold-blooded

Students Learn EVERYWHERE from an

early age.

Half the facts you know are wrong.

People cling to selected “facts” as a way to justify their beliefs about how the world works. Science increases exponentially, doubling in size every 10–15 years.

#4: Good Grades Reward Learning

Learning Rewards LearningLearning Rewards Learning

• It’s all about dopamine. You may have heard about dopamine because it is the chemical that is released in the brain when we are rewarded.

• It is also released when a person gambles and wins (or loses), takes certain addictive drugs like cocaine, or just engages in a new exciting adventure.

• Novelty• RelevaNce• eNgagemeNt• ReiNfoRcemeNt

Within current classrooms, most of us ask our students to sit in the same types of seats, to use the same texts, notebooks, and technology, and to work within an environment configured primarily by the teacher.

#5: Flexible, Customized LearningCan’t be Easily Accomplished

Flexible Learning

6

Listening to teachers and studying for tests has little to do with life in the world of work. People in the work world create, manage, evaluate, communicate, and collaborate—engage..

Schooling Prepares Students for Life

#6: Education prepares students to learn

Listening to teachers and studying for tests has little to do with life in the world of work. People in the work world create, manage, evaluate, communicate, and collaborate—engage..

Schooling Prepares Students for Life

Education prepares students to learn

Demographic Realities

• Boomers are not retiring at 65.

• In 15 years, all Baby Boomers will be over 65.

• The more education, the longer people continue to work.

• More engaged workers retire later.

• 49% of Boomers still working plan to retire after age 66.

• Boomers currently comprise nearly 31% of the workforce. (about equal to Gen X and Gen Y)

• Between 27% and 38% of workplace training happens online.

One screen(Desktop)

Boomers

Two Screens(Laptop)

Gen X

No Limit(Tablet, mobile phone, multiple monitors)

Gen Y

Older Adults and the Internet

Internet Use by Older Adults 58% of adults 65+ use the

Internet. 81% of adults 50-64 use the

Internet Of Baby Boomers seeking an

MBA 44% preferred online delivery, compared with 22% of Millennials and 28% of Gen Xers.

http://www.pewinternet.org/2015/06/26/americans-internet-access-2000-2015/ and http://www.aacsb.edu/blog/2015/june/reaching-millennials-and-gen-xers-in-the-classroom/

Boomers Like Online Learning

Intuitive Interfaces Avoid confusing or unclear processes Set content in a readable font Don’t treat them like they’re old. They don’t like that. Opportunity to interact Opportunity to share what they know Opportunity to “lurk” when they feel uncertain Quickest way to the goal Prefer online learning more than Gen X or Gen Y

http://elearningbrothers.com/how-to-target-the-right-generation-in-elearning/

How Boomers Learn Best Online

• Tell them up front what the course will cover, what the objectives are and what they need to master

• Present in a linear fashion

• Cover information in a logical, progressive fashion

• Boomers will learn what they are told is expected

• Boomers will always want to make an “A”

How to Design E-Learning for Multiple GenerationsDecember 16, 2013 E-Learning Blog

Source: http://freddiediazbatista.com/main/tag/baby-boomers/

Gen X and Online Learning

Appreciate new technology

Expect Interactivity

Prefer linear content

Want options to “test out” when they believe they know what they need to know

Choices (turn audio on or off, for example)

Training on what they need NOW, not 6 months from now—performance support tool or job aid they can refer to later

Games and simulations

More performance support tools

How to state Objectives for Gen X and Gen Y

To meet Generation X’s preference for learning takeaways, we began building more performance support tools for those tasks that learners don’t perform often. Because this group likes choice, we also added an audio on/off and closed-captioning option to many of our courses.

For Generation X (and Y) learners, we changed the way in which we write course objectives. If you put objectives at the beginning of an e-learning program, Baby Boomers will read and accept them. Generation Xers and Yers won’t. So we began telling a story instead. The story usually explains why the training is necessary (e.g., Here’s a situation and here is the outcome that will occur if the situation is not handled properly).

WHY1. Tell a story

2. Explain why the training is necessary

Millennials Spend 18 Hours a Day Consuming Media -- And It's Mostly Content Created By Peers

ages 18 to 36 spend an average of 17.8 hours a day with different types of media.

Those hours represent a total across multiple media sources, some of which are consumed simultaneously.

User-generated content shapes millennials' lives more than any other form of media.

Information gathered through user-generated content is trusted 40 percent more than information from other media – including newspapers and magazines.

Millennials also find user-generated content 30 percent more memorable than other sources.

Training vs Training

On Demand LearningWhat they need

When they need it

When it is convenient

Online, Podcasts, Peer-to-Peer

Mentors

Technology has enabled this generation to expect "instant digital gratification"• . . .through mobile phones,

ipods, iphones and so on, and although it might be a bit extreme, if we translate that into learning expectations, we can assume that the way learning is designed and delivered needs to be re-thought.

Robert Spence: Director e-Learning at

Pricewaterhousecoopers

Genuine Desire to Learn

“Somewhere between my desire to learn and the professor’s efforts to teach, something goes terribly wrong.”

Willie Draves, 2006

35

http://www.educatorstechnology.com/2013/03/6-learning-methods-every-21st-

century.html

Six 21st Century Techniques

1. Inquiry Based Learning

A group activity with the professor/instructor as facilitator.

http://www.educatorstechnology.com/2013/03/6-learning-methods-every-21st-

century.html

Six 21st Century Techniques

2. Problem Based Learning.

Through asking challenging questions learners get intrinsically motivated to start delving deeper to find answers for these questions and in doing so they are exploring new avenues of knowledge and insight.

http://www.educatorstechnology.com/2013/03/6-learning-methods-every-21st-

century.html

Six 21st Century Techniques

2. Student-centric.

Active LearningEngagedCollaborative

Six 21st Century Techniques

4. Technology Infused

Ubiquitous, Embedded, Invisible Technology

In much the same way that students may configure their physical learning spaces, they could also design their digital ones. In the Jetsons, Elroy relied on his "homework helper" to support his learning. However, he had limited access to the machine given its size --and that it was built into the wall.

Mobile devices allow students to access their academic support from anywhere at any time.

Technology has truly become ubiquitous. In fact, it is so embedded in our society that all of us carry in our pockets the ability to access information and communicate with others.

Media Preferences in Every Aspect of Life

During the 2015 holiday season, 53 percent of Millennials with smartphones and tablets are expected to do more shopping on their devices than they do in brick-and-mortar stores.

The findings showed that 18-34-year-olds rely on mobile devices, both to make purchases and look for deals as they peruse store aisles in person. And that trend has far-reaching implications for the years ahead.

Source: Survey From Waltham, Mass.-based software performance company Dynatrace.

Six 21st Century Techniques

5. Gamification/Game Based Learning in the online environment

http://indusgeeks.com/blog/

Over 60% of learners would be motivated by leader boards and increased competition between students.89% say that a point system would increase their engagement with an eLearning application.

Six 21st Century Techniques

6. Peer Learning

Ongoing Diagnostics and Feedback

From Shift: Disruptive Learning Blog

Top ways to engage Millennials through elearning:

More Tips for Success with Gen Y

Scenarios Offer diversity Let them take control Relevant content Challenging and

unpredictable Allow learners to take

risks

Gamify the course with rewards

Chunk Information Use Social Learning

Tools Be Flexible Be Dynamic Allow multi-tasking

http://info.shiftelearning.com/blog/bid/219404/Top-12-Must-Do-Things-to-Reach-Millennials-Through-eLearning

What Aetna Did for Gen Y Learners

The Thiagi Group

Four-Door approach to e-learning, in which learners choose their best learning style and can shift from one to another to meet their needs our Generation Y learners.

The Library (performance support and reference materials for self-study

The Playground learning through gaming

The Café learning through social interaction

The Torture Chamber the opportunity to test one’s skills or knowledge through simulation

If we want this new generation of learners to be engaged, we need to get to know them and adapt our courses.

Genuine Desire to Learn

If we teach today’s students as we taught yesterday’s, we rob them of tomorrow.”

John Dewey

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