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Lect 04_Project ion

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    Project OrganisationProject OrganisationPratima JadhavPratima Jadhav

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    Client Requirement

    Project

    Objectives

    Work Breakdown

    (WBS)

    Project

    Organisation

    Project Schedule

    Recycle

    Risk

    ManagementProject Budget

    Planning

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    Project OrganisationProject Organisation

    Project organisation is a formal team engaged inProject organisation is a formal team engaged in

    implementation of the project with clearlyimplementation of the project with clearly

    defined responsibilities and commensuratedefined responsibilities and commensurate

    authority of the individual team membersauthority of the individual team members

    Size of organisation depends upon theSize of organisation depends upon the

    workload, the specialisation involved and theworkload, the specialisation involved and the

    complexity of the projectcomplexity of the project

    Distribution of work between the owner andDistribution of work between the owner and

    contractors also has influence on the ownerscontractors also has influence on the owners

    project team sizeproject team size

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    Ten specific skills identified for a ProjectTen specific skills identified for a ProjectManagerManager

    Team buildingTeam building

    LeadershipLeadership

    Conflict resolutionConflict resolution

    Technical expertiseTechnical expertise

    PlanningPlanning

    OrganisingOrganising EntrepreneurshipEntrepreneurship

    AdministrationAdministration

    Management expertiseManagement expertise

    Resource allocationResource allocation

    Project ManagerProject Manager

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    Project ManagerProject Manager SpecialSpecial

    Cases

    Cases

    Four major problem areas in staffing projectsFour major problem areas in staffing projects

    PartPart--time Vs fulltime Vs full--time assignmentstime assignments

    A small project (time and cost wise) can be givenA small project (time and cost wise) can be given

    as a part time assignment to line personnelas a part time assignment to line personnel

    continuing with their regular assignmentscontinuing with their regular assignments

    Under conflicting priority situations, project mayUnder conflicting priority situations, project may

    suffersuffer

    Several projects assigned to one ProjectSeveral projects assigned to one ProjectManagerManager

    Acceptable if projects are related or similarAcceptable if projects are related or similar

    For projects with different priorities, a project withFor projects with different priorities, a project with

    lower priority may sufferlower priority may suffer

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    Project ManagerProject Manager SpecialSpecial

    CasesCases

    Projects assigned to functional managersProjects assigned to functional managers

    For a high tech project requiring specialisedFor a high tech project requiring specialisedknowledge to be done by a specificknowledge to be done by a specific

    department, the line manager can take ondepartment, the line manager can take onthe role of project managerthe role of project manager

    Project may suffer in case of conflictingProject may suffer in case of conflictingpriorities with the existing line workpriorities with the existing line work

    Project manager role retained by theProject manager role retained by theGeneral ManagerGeneral Manager

    Not a desirable situationNot a desirable situation

    Project may suffer for want of requisiteProject may suffer for want of requisite

    attention from the busy executiveattention from the busy executive

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    Selection of wrong ProjectSelection of wrong Project

    ManagerManager -- ProblemsProblems

    MaturityMaturity

    Maturity in project management comes fromMaturity in project management comes fromexperience in the particular types of projects and notexperience in the particular types of projects and notnecessarily from the age onlynecessarily from the age only

    HardHard--nosed Tacticsnosed Tactics

    Project manager must adapt a leadership style to theProject manager must adapt a leadership style to theproject employeesproject employees

    People should be given sufficient freedom to do thePeople should be given sufficient freedom to do the

    job without continuous supervision and directionjob without continuous supervision and direction

    AvailabilityAvailability

    Project managers should not be switched overProject managers should not be switched oversimply because another individual is availablesimply because another individual is available

    unless he has the requisite experienceunless he has the requisite experience

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    Technical ExpertiseTechnical Expertise

    Project manager is an expert in manProject manager is an expert in man

    management technique and his ability to getmanagement technique and his ability to geton with the people rather than for his sheeron with the people rather than for his sheer

    technical expertisetechnical expertise

    A technical expert as a project manager mayA technical expert as a project manager may

    be suitable for a R&D type project needingbe suitable for a R&D type project needing

    his expertisehis expertise

    Selection of wrong ProjectSelection of wrong Project

    ManagerManager -- ProblemsProblems

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    Selection of wrong ProjectSelection of wrong Project

    ManagerManager -- ProblemsProblems Consumer OrientationConsumer Orientation

    Placing individuals as Project managers simplyPlacing individuals as Project managers simply

    on the request of a customer as simplyon the request of a customer as simplycommunicating with the customer does notcommunicating with the customer does not

    guarantee project successguarantee project success

    In such cases a strong team must necessarilyIn such cases a strong team must necessarily

    be provided to assist him in getting the projectbe provided to assist him in getting the projectcompletedcompleted

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    New ExposureNew Exposure

    There is a risk of project failure if an individualThere is a risk of project failure if an individual

    is appointed as a manager to simply gainis appointed as a manager to simply gain

    exposure to project managementexposure to project management

    Company ExposureCompany Exposure

    Mere fact that an individual has worked in aMere fact that an individual has worked in a

    variety of divisions does not guarantee him tovariety of divisions does not guarantee him tobe a good project managerbe a good project manager

    Selection of wrong ProjectSelection of wrong Project

    ManagerManager -- ProblemsProblems

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    Organisational StaffingOrganisational Staffing

    ProcessProcess Staffing the project organisation canStaffing the project organisation can

    become a long and tedious effort,become a long and tedious effort,

    specially in large and complex projectsspecially in large and complex projectsWhat people resources are required?What people resources are required?

    Types of individuals with job descriptionsTypes of individuals with job descriptions

    must be decided upon , as well as howmust be decided upon , as well as how

    many from each category and when willmany from each category and when will

    these individuals be required.these individuals be required.

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    Organisational Staffing ProcessOrganisational Staffing Process

    Where will the people come from?Where will the people come from?

    Are these going to be new people, whichAre these going to be new people, which

    Project Managers do not prefer, or fromProject Managers do not prefer, or fromwithin the organisation, whom the Linewithin the organisation, whom the Line

    Manager are not willing to spare?Manager are not willing to spare?

    Staffing can also come from Consultants,Staffing can also come from Consultants,

    but only if all available from within arebut only if all available from within arealready lined upalready lined up

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    Project OfficeProject Office

    Project office is an organisation developed toProject office is an organisation developed to

    support the project manager in carrying out hissupport the project manager in carrying out his

    dutiesduties

    Responsibilities of the project office inc

    ludeResponsibi

    lities of the project office inc

    lude

    Acting as a focal point of information for both inActing as a focal point of information for both in--

    house and customer reportinghouse and customer reporting

    Controlling time, cost, and performance to adhereControlling time, cost, and performance to adhere

    to contractualrequirementsto contractua

    lrequirements

    Ensuring that all work required is documented andEnsuring that all work required is documented and

    distributed to all key personneldistributed to all key personnel

    Ensuring that all work performed is both authorisedEnsuring that all work performed is both authorised

    and funded by contractual documentationand funded by contractual documentation

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    Project OrganisationProject Organisation

    Form of organisation depends uponForm of organisation depends upon

    Whether the project enterprise is starting itsWhether the project enterprise is starting its

    business life with the setting up of the projectbusiness life with the setting up of the project

    on handon hand

    Each Unit or segment of the project functionsEach Unit or segment of the project functions

    as a matrix organisation under the Directoras a matrix organisation under the Director

    (construction) / General Manager(construction) / General Manager

    (Construction)(Construction)

    Whether the project is undertaken by anWhether the project is undertaken by anongoing production unit, as an additionalongoing production unit, as an additional

    facility or renovation/ modernisationfacility or renovation/ modernisation

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    Project OrganisationProject Organisation

    Geographicallocation of the head office, theGeographicallocation of the head office, the

    project site and the principal project officeproject site and the principal project office

    Economy and convenience areEconomy and convenience are

    considerations hereconsiderations here

    If head office and project office are far apartIf head office and project office are far apart

    Separate head office and field officeSeparate head office and field office

    organisation with a high degree of delegationorganisation with a high degree of delegationof duties, powers and authority to Projectof duties, powers and authority to Project

    ManagerManager

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    Project OrganisationProject Organisation

    Management philosophy of the projectManagement philosophy of the project

    enterpriseenterprise

    Management may like to control entire financialManagement may like to control entire financial

    authority and adopt a centralised organisationauthority and adopt a centralised organisation

    Three forms of project organisationThree forms of project organisation

    Functional organisationFunctional organisation

    Divisional organisationDivisional organisation Matrix organisationMatrix organisation

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    Functional organisationFunctional organisation

    Traditional centralised type of organisationTraditional centralised type of organisationwith line and staff structurewith line and staff structure Heads of various functional departments report toHeads of various functional departments report to

    the CEO for their respective specialised functionsthe CEO for their respective specialised functions

    in the management of the projectin the management of the project Project manager supported by few area projectProject manager supported by few area project

    engineersengineers

    Clerical staff functions as coordinator and reportClerical staff functions as coordinator and reportdaily to CEOdaily to CEO

    May have several Project Managers for differentMay have several Project Managers for differentwork segmentswork segments

    Suitable for pure project enterprises with the CEOSuitable for pure project enterprises with the CEOfully attending to the project only without otherfully attending to the project only without other

    more important businessmore important business

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    CEO

    PM PROJECTCONTROL

    FINANCE &

    ACCOUNTS

    ADMINIS -

    TRATION

    SECRETRAIL

    & LEGAL

    PERSONNEL

    CONTRACTS

    ADMINISTR.

    PROCUREM

    ENT

    CONSTRU-

    CTIONENGINEERING

    FUNCTIONAL PROJECT ORGANISATION

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    AdvantagesAdvantages Easier budgeting and cost controlEasier budgeting and cost control

    Better technical controlBetter technical control

    Provides flexibility in the use of manpowerProvides flexibility in the use of manpower

    Communication channels are vertical and wellCommunication channels are vertical and wellestablishedestablished

    DisadvantagesDisadvantages No one individual is directly responsible for the totalNo one individual is directly responsible for the total

    projectproject CoCo--ordination becomes complex and more timeordination becomes complex and more time

    required to seek approvals/decisionsrequired to seek approvals/decisions

    Decisions normally favour the strongest functionalDecisions normally favour the strongest functionalgroupsgroups

    Customer focus is lackingCustomer focus is lacking

    Functional organisationFunctional organisation

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    Divisional organisationDivisional organisation

    Divisional organisationDivisional organisation Involves decentralised project managementInvolves decentralised project management

    divisions, each headed by a PM and divided intodivisions, each headed by a PM and divided intoseveral sections manned by qualified andseveral sections manned by qualified andexperienced staff of the appropriate levelsexperienced staff of the appropriate levels

    PM concentrates totally on his project without anyPM concentrates totally on his project without anyresponsibility about the general management of theresponsibility about the general management of theenterpriseenterprise

    Project schedules and resources mostly entrustedProject schedules and resources mostly entrusted

    to the PM reporting to the topto the PM reporting to the top managementmanagementMay involve improper and not full utilisation ofMay involve improper and not full utilisation of

    resources as it creates watertight compartmentsresources as it creates watertight compartments

    Suitable for an enterprise with only one projectSuitable for an enterprise with only one projectwhere the idle resources have no profitable usewhere the idle resources have no profitable use

    elsewhereelsewhere

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    HEAD OFFIC

    E

    PROJECT

    MANAGER PR A

    PROJECT

    MANAGER PR B

    PROJECT

    MANAGER PRC

    PROJECT

    CONTROL DEPT

    PROJECT ENGG

    DEPARTMENT

    PROC & MATLS

    MNGMT DEPT

    CONSTRUCTION

    DEPARTMENT

    PROJECTADMIN,

    FINANCE,HR DEPT

    DIVISIONAL PROJECT ORGANISATION

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    AdvantagesAdvantages Provides complete line authority over the projectProvides complete line authority over the project

    Project team works directly for the project managerProject team works directly for the project manager

    Strong communication channelsStrong communication channels

    Provides flexibi

    lity in determining time, cost tradeProvides f

    lexibi

    lity in determining time, cost trade--offsoffs

    Faster decisionsFaster decisions

    DisadvantagesDisadvantages More expensive because of duplicationMore expensive because of duplication

    Control of functional specialists require topControl of functional specialists require top--levellevelcoordinationcoordination

    Lack of opportunities for technical interchangeLack of opportunities for technical interchangebetween projectsbetween projects

    Lack of career opportunities for project personnelLack of career opportunities for project personnel

    Divisional organisationDivisional organisation

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    Matrix organisationMatrix organisation

    Matrix Organisation and Project TeamMatrix Organisation and Project Team

    Two distinct categories of personnelTwo distinct categories of personnelAt lowerlevel, recruited solely for the projectAt lowerlevel, recruited solely for the project

    Face termination of employment at the end of the projectFace termination of employment at the end of the project

    Deputed by other functional departments to serveDeputed by other functional departments to servethe projectthe project On completion of project they go back to their functionalOn completion of project they go back to their functional

    parent departmentparent department

    In the project, they report administratively to the PM butIn the project, they report administratively to the PM but

    professionally continue to report to their functional headsprofessionally continue to report to their functional heads On the project, they represent the interest of their parentOn the project, they represent the interest of their parent

    departmentdepartment

    Most useful form in a multiMost useful form in a multi--plant organisation andplant organisation andalso a project with severallarge work packagesalso a project with severallarge work packages

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    Functional Dept Project Mngmt Team

    Secretarial dept

    GM Engineering

    GM Materials

    GM Finance

    GM HR & Admin

    GM Construction

    GM Projects

    PM Project A PM Project B

    Mgr Plng

    Mgr Est.& Cost.

    Mgr Prj Engg

    Mgr QA

    MgrCommissiong

    Mgr Matls

    Mgr Maintce

    Mgr Fin & A/C

    Mgr HR & Admn

    MgrConst. ( for

    diff disciplines)H.O.Const Coordn

    Mgr Plng

    Mgr Est.& Cost.

    Mgr Prj Engg

    Mgr QA

    MgrCommissiong

    Mgr Matls

    Mgr Maintce

    Mgr Fin & A/C

    Mgr HR & Admn

    MgrConst. ( for

    diff disciplines)

    CEOMATRIX PROJECT ORGN

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    Matrix organisationMatrix organisationAdvantagesAdvantages

    Flexibility in the deployment of resourcesFlexibility in the deployment of resources

    Effectiveness in the usage of specialist skillsEffectiveness in the usage of specialist skills

    Better use of experience gained in the organisationBetter use of experience gained in the organisationfor its own benefitfor its own benefit

    Saving in the project cost because of minimum idlingSaving in the project cost because of minimum idling

    DisadvantagesDisadvantages Multidimensional information flow and work flowMultidimensional information flow and work flow

    Dual reportingDual reporting

    Potential for continuous conflict and conflictPotential for continuous conflict and conflictresolutionresolution

    Difficulty in monitoring and controlDifficulty in monitoring and control

    Functional managers may be biased according toFunctional managers may be biased according to

    their own prioritiestheir own priorities

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    Planning ManagerPlanning Manager

    An important key person next to the ProjectAn important key person next to the Project

    ManagerManager

    Should possess knowledge of Planning,Should possess knowledge of Planning,

    scheduling, controlling techniques, graphicalscheduling, controlling techniques, graphical

    presentations and information technologypresentations and information technology

    A qualified engineer and/or projectA qualified engineer and/or project--orientedoriented

    economist with personal attributes alike theeconomist with personal attributes alike theProject ManagerProject Manager

    Preferable to have him associated with thePreferable to have him associated with the

    project from the beginning to the endproject from the beginning to the end

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    Task forceTask force

    SpecialTask Force set up by theSpecialTask Force set up by the

    management for executing or expeditingmanagement for executing or expediting

    specific tasksspecific tasks

    Procedural guidelines and sufficientProcedural guidelines and sufficient

    authority for decision making given to theauthority for decision making given to the

    task forcetask force

    Represents members from variousRepresents members from variousfunctional departmentsfunctional departments

    Task Force dismantled on completion ofTask Force dismantled on completion of

    tasktask

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    Team MembersTeam Members

    Individuals of excellent personal qualitiesIndividuals of excellent personal qualities

    Should possessShould possess

    Positive attitudePositive attitude Good conceptual abilitiesGood conceptual abilities

    Good communication skill and languageGood communication skill and language

    abilityability

    Dependable characterDependable character

    Knowledge of enterprise and its philosophyKnowledge of enterprise and its philosophy

    Good knowledge of workGood knowledge of work

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    What type of project organisationalstructure wi

    llWhat type of project organisationa

    lstructure wi

    llbe best?be best?

    How specialised is the labour?How specialised is the labour?

    What should the span of management be?What should the span of management be?

    How much planning is required?How much planning is required?Are authority relationships delegated andAre authority relationships delegated and

    understood?understood?

    Are there established performance standards?Are there established performance standards?

    What is the rate of change of the job required?What is the rate of change of the job required?Should we have a horizontal or vertical organisation?Should we have a horizontal or vertical organisation?

    Do we need a unityDo we need a unity--ofof--command position?command position?

    Mutual trust between the project and lineMutual trust between the project and line

    managers is essential during the staffing sessionsmanagers is essential during the staffing sessions

    Organisational Staffing ProcessOrganisational Staffing Process

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    Mutual trust between the project managersMutual trust between the project managersthemselves is also necessarythemselves is also necessary

    Project managers must work as a team andProject managers must work as a team and

    recognise each others needs, and be willingrecognise each others needs, and be willingto make decisions in the best interest of theto make decisions in the best interest of the

    companycompany

    Line managers often place new employeesLine managers often place new employees

    on projects so that they can be upgradedon projects so that they can be upgraded Project managers often do not like this andProject managers often do not like this and

    immediately approach top management forimmediately approach top management for

    helphelp

    Organisational Staffing ProcessOrganisational Staffing Process

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    Source of staffing , whether from within theSource of staffing , whether from within the

    existing organisation or from outsideexisting organisation or from outside

    sources such a new hires or consultants,sources such a new hires or consultants,

    needs to be decidedneeds to be decided

    Outside consultants advisable only if internalOutside consultants advisable only if internal

    resources are fully engaged already and notresources are fully engaged already and not

    available, oravailable, or Required skill is not available within theRequired skill is not available within the

    companycompany

    Organisational Staffing ProcessOrganisational Staffing Process

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    Virtual ProjectVirtual Project

    Virtual project, also known as distributedVirtual project, also known as distributedteam, is one where participantsteam, is one where participants

    Are geographically separated such thatAre geographically separated such that

    They may seldom meet faceThey may seldom meet face--toto--face as a teamface as a team Resulting in difficulties of communicationResulting in difficulties of communication

    Associated costs of both faceAssociated costs of both face--toto--face andface and

    electronic communication increase dramaticallyelectronic communication increase dramatically

    Electronic communication takes on muchElectronic communication takes on muchmore importance in virtual projects as itmore importance in virtual projects as it

    makes the development of effectivemakes the development of effective

    project teams possibleproject teams possible

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    Project OrganisationProject Organisation

    Proper organisational structure is very importantProper organisational structure is very importantfor the successful execution of a projectfor the successful execution of a project

    Management of the project depends to a largeManagement of the project depends to a largeextent on the type of team members forming theextent on the type of team members forming the

    project teamsproject teams There is no such thing as good or badThere is no such thing as good or bad

    organisationorganisation

    Organisation is only appropriate orOrganisation is only appropriate or

    inappropriate oneinappropriate one Project Manager plays a key role in any projectProject Manager plays a key role in any project

    by providing good Leadership and Motivation toby providing good Leadership and Motivation tothe team members to complete the project withinthe team members to complete the project within

    the budgeted time and costthe budgeted time and cost

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    Thank YouThank You

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    ReferencesReferences

    Project Management : Harold KerznerProject Management : Harold Kerzner

    Project Management & Control : NarendraProject Management & Control : Narendra

    SinghSingh Total Project Management : P. K. JoyTotal Project Management : P. K. Joy

    Project Management: A ManagerialProject Management: A Managerial

    Approach :Approach :Jack R. Meredith & Samuel J. Mantel, Jr.Jack R. Meredith & Samuel J. Mantel, Jr.


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