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Project OrganisationProject OrganisationPratima JadhavPratima Jadhav
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Client Requirement
Project
Objectives
Work Breakdown
(WBS)
Project
Organisation
Project Schedule
Recycle
Risk
ManagementProject Budget
Planning
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Project OrganisationProject Organisation
Project organisation is a formal team engaged inProject organisation is a formal team engaged in
implementation of the project with clearlyimplementation of the project with clearly
defined responsibilities and commensuratedefined responsibilities and commensurate
authority of the individual team membersauthority of the individual team members
Size of organisation depends upon theSize of organisation depends upon the
workload, the specialisation involved and theworkload, the specialisation involved and the
complexity of the projectcomplexity of the project
Distribution of work between the owner andDistribution of work between the owner and
contractors also has influence on the ownerscontractors also has influence on the owners
project team sizeproject team size
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Ten specific skills identified for a ProjectTen specific skills identified for a ProjectManagerManager
Team buildingTeam building
LeadershipLeadership
Conflict resolutionConflict resolution
Technical expertiseTechnical expertise
PlanningPlanning
OrganisingOrganising EntrepreneurshipEntrepreneurship
AdministrationAdministration
Management expertiseManagement expertise
Resource allocationResource allocation
Project ManagerProject Manager
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Project ManagerProject Manager SpecialSpecial
Cases
Cases
Four major problem areas in staffing projectsFour major problem areas in staffing projects
PartPart--time Vs fulltime Vs full--time assignmentstime assignments
A small project (time and cost wise) can be givenA small project (time and cost wise) can be given
as a part time assignment to line personnelas a part time assignment to line personnel
continuing with their regular assignmentscontinuing with their regular assignments
Under conflicting priority situations, project mayUnder conflicting priority situations, project may
suffersuffer
Several projects assigned to one ProjectSeveral projects assigned to one ProjectManagerManager
Acceptable if projects are related or similarAcceptable if projects are related or similar
For projects with different priorities, a project withFor projects with different priorities, a project with
lower priority may sufferlower priority may suffer
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Project ManagerProject Manager SpecialSpecial
CasesCases
Projects assigned to functional managersProjects assigned to functional managers
For a high tech project requiring specialisedFor a high tech project requiring specialisedknowledge to be done by a specificknowledge to be done by a specific
department, the line manager can take ondepartment, the line manager can take onthe role of project managerthe role of project manager
Project may suffer in case of conflictingProject may suffer in case of conflictingpriorities with the existing line workpriorities with the existing line work
Project manager role retained by theProject manager role retained by theGeneral ManagerGeneral Manager
Not a desirable situationNot a desirable situation
Project may suffer for want of requisiteProject may suffer for want of requisite
attention from the busy executiveattention from the busy executive
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Selection of wrong ProjectSelection of wrong Project
ManagerManager -- ProblemsProblems
MaturityMaturity
Maturity in project management comes fromMaturity in project management comes fromexperience in the particular types of projects and notexperience in the particular types of projects and notnecessarily from the age onlynecessarily from the age only
HardHard--nosed Tacticsnosed Tactics
Project manager must adapt a leadership style to theProject manager must adapt a leadership style to theproject employeesproject employees
People should be given sufficient freedom to do thePeople should be given sufficient freedom to do the
job without continuous supervision and directionjob without continuous supervision and direction
AvailabilityAvailability
Project managers should not be switched overProject managers should not be switched oversimply because another individual is availablesimply because another individual is available
unless he has the requisite experienceunless he has the requisite experience
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Technical ExpertiseTechnical Expertise
Project manager is an expert in manProject manager is an expert in man
management technique and his ability to getmanagement technique and his ability to geton with the people rather than for his sheeron with the people rather than for his sheer
technical expertisetechnical expertise
A technical expert as a project manager mayA technical expert as a project manager may
be suitable for a R&D type project needingbe suitable for a R&D type project needing
his expertisehis expertise
Selection of wrong ProjectSelection of wrong Project
ManagerManager -- ProblemsProblems
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Selection of wrong ProjectSelection of wrong Project
ManagerManager -- ProblemsProblems Consumer OrientationConsumer Orientation
Placing individuals as Project managers simplyPlacing individuals as Project managers simply
on the request of a customer as simplyon the request of a customer as simplycommunicating with the customer does notcommunicating with the customer does not
guarantee project successguarantee project success
In such cases a strong team must necessarilyIn such cases a strong team must necessarily
be provided to assist him in getting the projectbe provided to assist him in getting the projectcompletedcompleted
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New ExposureNew Exposure
There is a risk of project failure if an individualThere is a risk of project failure if an individual
is appointed as a manager to simply gainis appointed as a manager to simply gain
exposure to project managementexposure to project management
Company ExposureCompany Exposure
Mere fact that an individual has worked in aMere fact that an individual has worked in a
variety of divisions does not guarantee him tovariety of divisions does not guarantee him tobe a good project managerbe a good project manager
Selection of wrong ProjectSelection of wrong Project
ManagerManager -- ProblemsProblems
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Organisational StaffingOrganisational Staffing
ProcessProcess Staffing the project organisation canStaffing the project organisation can
become a long and tedious effort,become a long and tedious effort,
specially in large and complex projectsspecially in large and complex projectsWhat people resources are required?What people resources are required?
Types of individuals with job descriptionsTypes of individuals with job descriptions
must be decided upon , as well as howmust be decided upon , as well as how
many from each category and when willmany from each category and when will
these individuals be required.these individuals be required.
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Organisational Staffing ProcessOrganisational Staffing Process
Where will the people come from?Where will the people come from?
Are these going to be new people, whichAre these going to be new people, which
Project Managers do not prefer, or fromProject Managers do not prefer, or fromwithin the organisation, whom the Linewithin the organisation, whom the Line
Manager are not willing to spare?Manager are not willing to spare?
Staffing can also come from Consultants,Staffing can also come from Consultants,
but only if all available from within arebut only if all available from within arealready lined upalready lined up
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Project OfficeProject Office
Project office is an organisation developed toProject office is an organisation developed to
support the project manager in carrying out hissupport the project manager in carrying out his
dutiesduties
Responsibilities of the project office inc
ludeResponsibi
lities of the project office inc
lude
Acting as a focal point of information for both inActing as a focal point of information for both in--
house and customer reportinghouse and customer reporting
Controlling time, cost, and performance to adhereControlling time, cost, and performance to adhere
to contractualrequirementsto contractua
lrequirements
Ensuring that all work required is documented andEnsuring that all work required is documented and
distributed to all key personneldistributed to all key personnel
Ensuring that all work performed is both authorisedEnsuring that all work performed is both authorised
and funded by contractual documentationand funded by contractual documentation
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Project OrganisationProject Organisation
Form of organisation depends uponForm of organisation depends upon
Whether the project enterprise is starting itsWhether the project enterprise is starting its
business life with the setting up of the projectbusiness life with the setting up of the project
on handon hand
Each Unit or segment of the project functionsEach Unit or segment of the project functions
as a matrix organisation under the Directoras a matrix organisation under the Director
(construction) / General Manager(construction) / General Manager
(Construction)(Construction)
Whether the project is undertaken by anWhether the project is undertaken by anongoing production unit, as an additionalongoing production unit, as an additional
facility or renovation/ modernisationfacility or renovation/ modernisation
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Project OrganisationProject Organisation
Geographicallocation of the head office, theGeographicallocation of the head office, the
project site and the principal project officeproject site and the principal project office
Economy and convenience areEconomy and convenience are
considerations hereconsiderations here
If head office and project office are far apartIf head office and project office are far apart
Separate head office and field officeSeparate head office and field office
organisation with a high degree of delegationorganisation with a high degree of delegationof duties, powers and authority to Projectof duties, powers and authority to Project
ManagerManager
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Project OrganisationProject Organisation
Management philosophy of the projectManagement philosophy of the project
enterpriseenterprise
Management may like to control entire financialManagement may like to control entire financial
authority and adopt a centralised organisationauthority and adopt a centralised organisation
Three forms of project organisationThree forms of project organisation
Functional organisationFunctional organisation
Divisional organisationDivisional organisation Matrix organisationMatrix organisation
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Functional organisationFunctional organisation
Traditional centralised type of organisationTraditional centralised type of organisationwith line and staff structurewith line and staff structure Heads of various functional departments report toHeads of various functional departments report to
the CEO for their respective specialised functionsthe CEO for their respective specialised functions
in the management of the projectin the management of the project Project manager supported by few area projectProject manager supported by few area project
engineersengineers
Clerical staff functions as coordinator and reportClerical staff functions as coordinator and reportdaily to CEOdaily to CEO
May have several Project Managers for differentMay have several Project Managers for differentwork segmentswork segments
Suitable for pure project enterprises with the CEOSuitable for pure project enterprises with the CEOfully attending to the project only without otherfully attending to the project only without other
more important businessmore important business
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CEO
PM PROJECTCONTROL
FINANCE &
ACCOUNTS
ADMINIS -
TRATION
SECRETRAIL
& LEGAL
PERSONNEL
CONTRACTS
ADMINISTR.
PROCUREM
ENT
CONSTRU-
CTIONENGINEERING
FUNCTIONAL PROJECT ORGANISATION
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AdvantagesAdvantages Easier budgeting and cost controlEasier budgeting and cost control
Better technical controlBetter technical control
Provides flexibility in the use of manpowerProvides flexibility in the use of manpower
Communication channels are vertical and wellCommunication channels are vertical and wellestablishedestablished
DisadvantagesDisadvantages No one individual is directly responsible for the totalNo one individual is directly responsible for the total
projectproject CoCo--ordination becomes complex and more timeordination becomes complex and more time
required to seek approvals/decisionsrequired to seek approvals/decisions
Decisions normally favour the strongest functionalDecisions normally favour the strongest functionalgroupsgroups
Customer focus is lackingCustomer focus is lacking
Functional organisationFunctional organisation
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Divisional organisationDivisional organisation
Divisional organisationDivisional organisation Involves decentralised project managementInvolves decentralised project management
divisions, each headed by a PM and divided intodivisions, each headed by a PM and divided intoseveral sections manned by qualified andseveral sections manned by qualified andexperienced staff of the appropriate levelsexperienced staff of the appropriate levels
PM concentrates totally on his project without anyPM concentrates totally on his project without anyresponsibility about the general management of theresponsibility about the general management of theenterpriseenterprise
Project schedules and resources mostly entrustedProject schedules and resources mostly entrusted
to the PM reporting to the topto the PM reporting to the top managementmanagementMay involve improper and not full utilisation ofMay involve improper and not full utilisation of
resources as it creates watertight compartmentsresources as it creates watertight compartments
Suitable for an enterprise with only one projectSuitable for an enterprise with only one projectwhere the idle resources have no profitable usewhere the idle resources have no profitable use
elsewhereelsewhere
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HEAD OFFIC
E
PROJECT
MANAGER PR A
PROJECT
MANAGER PR B
PROJECT
MANAGER PRC
PROJECT
CONTROL DEPT
PROJECT ENGG
DEPARTMENT
PROC & MATLS
MNGMT DEPT
CONSTRUCTION
DEPARTMENT
PROJECTADMIN,
FINANCE,HR DEPT
DIVISIONAL PROJECT ORGANISATION
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AdvantagesAdvantages Provides complete line authority over the projectProvides complete line authority over the project
Project team works directly for the project managerProject team works directly for the project manager
Strong communication channelsStrong communication channels
Provides flexibi
lity in determining time, cost tradeProvides f
lexibi
lity in determining time, cost trade--offsoffs
Faster decisionsFaster decisions
DisadvantagesDisadvantages More expensive because of duplicationMore expensive because of duplication
Control of functional specialists require topControl of functional specialists require top--levellevelcoordinationcoordination
Lack of opportunities for technical interchangeLack of opportunities for technical interchangebetween projectsbetween projects
Lack of career opportunities for project personnelLack of career opportunities for project personnel
Divisional organisationDivisional organisation
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Matrix organisationMatrix organisation
Matrix Organisation and Project TeamMatrix Organisation and Project Team
Two distinct categories of personnelTwo distinct categories of personnelAt lowerlevel, recruited solely for the projectAt lowerlevel, recruited solely for the project
Face termination of employment at the end of the projectFace termination of employment at the end of the project
Deputed by other functional departments to serveDeputed by other functional departments to servethe projectthe project On completion of project they go back to their functionalOn completion of project they go back to their functional
parent departmentparent department
In the project, they report administratively to the PM butIn the project, they report administratively to the PM but
professionally continue to report to their functional headsprofessionally continue to report to their functional heads On the project, they represent the interest of their parentOn the project, they represent the interest of their parent
departmentdepartment
Most useful form in a multiMost useful form in a multi--plant organisation andplant organisation andalso a project with severallarge work packagesalso a project with severallarge work packages
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Functional Dept Project Mngmt Team
Secretarial dept
GM Engineering
GM Materials
GM Finance
GM HR & Admin
GM Construction
GM Projects
PM Project A PM Project B
Mgr Plng
Mgr Est.& Cost.
Mgr Prj Engg
Mgr QA
MgrCommissiong
Mgr Matls
Mgr Maintce
Mgr Fin & A/C
Mgr HR & Admn
MgrConst. ( for
diff disciplines)H.O.Const Coordn
Mgr Plng
Mgr Est.& Cost.
Mgr Prj Engg
Mgr QA
MgrCommissiong
Mgr Matls
Mgr Maintce
Mgr Fin & A/C
Mgr HR & Admn
MgrConst. ( for
diff disciplines)
CEOMATRIX PROJECT ORGN
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Matrix organisationMatrix organisationAdvantagesAdvantages
Flexibility in the deployment of resourcesFlexibility in the deployment of resources
Effectiveness in the usage of specialist skillsEffectiveness in the usage of specialist skills
Better use of experience gained in the organisationBetter use of experience gained in the organisationfor its own benefitfor its own benefit
Saving in the project cost because of minimum idlingSaving in the project cost because of minimum idling
DisadvantagesDisadvantages Multidimensional information flow and work flowMultidimensional information flow and work flow
Dual reportingDual reporting
Potential for continuous conflict and conflictPotential for continuous conflict and conflictresolutionresolution
Difficulty in monitoring and controlDifficulty in monitoring and control
Functional managers may be biased according toFunctional managers may be biased according to
their own prioritiestheir own priorities
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Planning ManagerPlanning Manager
An important key person next to the ProjectAn important key person next to the Project
ManagerManager
Should possess knowledge of Planning,Should possess knowledge of Planning,
scheduling, controlling techniques, graphicalscheduling, controlling techniques, graphical
presentations and information technologypresentations and information technology
A qualified engineer and/or projectA qualified engineer and/or project--orientedoriented
economist with personal attributes alike theeconomist with personal attributes alike theProject ManagerProject Manager
Preferable to have him associated with thePreferable to have him associated with the
project from the beginning to the endproject from the beginning to the end
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Task forceTask force
SpecialTask Force set up by theSpecialTask Force set up by the
management for executing or expeditingmanagement for executing or expediting
specific tasksspecific tasks
Procedural guidelines and sufficientProcedural guidelines and sufficient
authority for decision making given to theauthority for decision making given to the
task forcetask force
Represents members from variousRepresents members from variousfunctional departmentsfunctional departments
Task Force dismantled on completion ofTask Force dismantled on completion of
tasktask
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Team MembersTeam Members
Individuals of excellent personal qualitiesIndividuals of excellent personal qualities
Should possessShould possess
Positive attitudePositive attitude Good conceptual abilitiesGood conceptual abilities
Good communication skill and languageGood communication skill and language
abilityability
Dependable characterDependable character
Knowledge of enterprise and its philosophyKnowledge of enterprise and its philosophy
Good knowledge of workGood knowledge of work
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What type of project organisationalstructure wi
llWhat type of project organisationa
lstructure wi
llbe best?be best?
How specialised is the labour?How specialised is the labour?
What should the span of management be?What should the span of management be?
How much planning is required?How much planning is required?Are authority relationships delegated andAre authority relationships delegated and
understood?understood?
Are there established performance standards?Are there established performance standards?
What is the rate of change of the job required?What is the rate of change of the job required?Should we have a horizontal or vertical organisation?Should we have a horizontal or vertical organisation?
Do we need a unityDo we need a unity--ofof--command position?command position?
Mutual trust between the project and lineMutual trust between the project and line
managers is essential during the staffing sessionsmanagers is essential during the staffing sessions
Organisational Staffing ProcessOrganisational Staffing Process
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Mutual trust between the project managersMutual trust between the project managersthemselves is also necessarythemselves is also necessary
Project managers must work as a team andProject managers must work as a team and
recognise each others needs, and be willingrecognise each others needs, and be willingto make decisions in the best interest of theto make decisions in the best interest of the
companycompany
Line managers often place new employeesLine managers often place new employees
on projects so that they can be upgradedon projects so that they can be upgraded Project managers often do not like this andProject managers often do not like this and
immediately approach top management forimmediately approach top management for
helphelp
Organisational Staffing ProcessOrganisational Staffing Process
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Source of staffing , whether from within theSource of staffing , whether from within the
existing organisation or from outsideexisting organisation or from outside
sources such a new hires or consultants,sources such a new hires or consultants,
needs to be decidedneeds to be decided
Outside consultants advisable only if internalOutside consultants advisable only if internal
resources are fully engaged already and notresources are fully engaged already and not
available, oravailable, or Required skill is not available within theRequired skill is not available within the
companycompany
Organisational Staffing ProcessOrganisational Staffing Process
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Virtual ProjectVirtual Project
Virtual project, also known as distributedVirtual project, also known as distributedteam, is one where participantsteam, is one where participants
Are geographically separated such thatAre geographically separated such that
They may seldom meet faceThey may seldom meet face--toto--face as a teamface as a team Resulting in difficulties of communicationResulting in difficulties of communication
Associated costs of both faceAssociated costs of both face--toto--face andface and
electronic communication increase dramaticallyelectronic communication increase dramatically
Electronic communication takes on muchElectronic communication takes on muchmore importance in virtual projects as itmore importance in virtual projects as it
makes the development of effectivemakes the development of effective
project teams possibleproject teams possible
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Project OrganisationProject Organisation
Proper organisational structure is very importantProper organisational structure is very importantfor the successful execution of a projectfor the successful execution of a project
Management of the project depends to a largeManagement of the project depends to a largeextent on the type of team members forming theextent on the type of team members forming the
project teamsproject teams There is no such thing as good or badThere is no such thing as good or bad
organisationorganisation
Organisation is only appropriate orOrganisation is only appropriate or
inappropriate oneinappropriate one Project Manager plays a key role in any projectProject Manager plays a key role in any project
by providing good Leadership and Motivation toby providing good Leadership and Motivation tothe team members to complete the project withinthe team members to complete the project within
the budgeted time and costthe budgeted time and cost
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Thank YouThank You
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ReferencesReferences
Project Management : Harold KerznerProject Management : Harold Kerzner
Project Management & Control : NarendraProject Management & Control : Narendra
SinghSingh Total Project Management : P. K. JoyTotal Project Management : P. K. Joy
Project Management: A ManagerialProject Management: A Managerial
Approach :Approach :Jack R. Meredith & Samuel J. Mantel, Jr.Jack R. Meredith & Samuel J. Mantel, Jr.