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    LECTURE

    1

    ELEMENTS OF

    RESEARCH DESIGN

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    THE RESEARCH PROCESS

    2

    OBSRVATION

    Board area

    of research

    interest

    identified

    1

    PRELIMINARY

    DATA GATHERING

    Interviewing

    Literature survey

    2

    PROBLEM

    DEFINITION

    Research

    problem

    delineated

    3

    THEORETICAL

    FRAMEWORK

    Variables clearly

    identified and

    labeled

    4

    GENERATION

    OF

    HYPOTHESES

    5

    SCIENTIFIC

    RESEARCH

    DESIGN

    6

    DATA COLLECTION

    ANALYSIS AND

    INTERPRETATION

    7

    DEDUCTION

    Hypotheses

    substantiated?

    Research question

    answered?

    8

    Report

    Writing

    Report

    Presentation

    Managerial

    Decision

    Making

    No Yes

    9 10 11

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    THE RESEARCH DESIGN

    A research design is a plan, structure andstrategy of investigation so conceived asto obtain answers to research questions or

    problems. The plan is the complete schemeor program of the research. It includes anoutline of what the investigator will dofrom writing the hypothesis and theiroperational implication to the finalanalysis of data.

    3

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    4

    THE RESEARCH DESIGN

    Purpose of the

    study

    Exploration

    Description

    Hypothesis testing

    Types of

    Investigation

    Establishing:

    -Casual relationships

    -Correlations

    -Group differences,

    Extent of researcher

    Interference

    Minimum: Studying events

    as they normally occur

    Moderate: Minimum

    amount of interference

    Maximum: High degree

    of control and artificial

    settings

    Study setting

    Contrived

    Noncontrived

    Measurement

    and measures

    Operational

    definition

    items (measure)

    Scaling

    Categorizing

    Coding

    Unit of analysis

    (Population to

    be studied)

    Individuals

    Dyads

    Groups

    Organizations

    Machines

    etc.

    Sampling

    design

    Probability/nonprobability

    Sample

    Size (n)

    Time

    horizon

    One-Shot

    (cross-sectional)

    Multishot

    (longitudinal)

    Data-Collection

    method

    ObservationInterview

    Questionnaire

    Physical

    measurement

    Unobtrusive

    1. Feel for data

    2. Goodness or

    data

    3. Hypotheses

    testing

    PROBLEMS

    TATEME

    NT

    DATA

    ANALYSIS

    DETAILS OF STUDY MEASURMENT

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    5

    An exploratory study is undertaken when notmuch is known about the situation in hand, or

    no information is available on how similarproblems or research issues have been solved inthe past.

    Exploratory studies are also necessary whensome facts are known, but more informationis needed for developing a viable theoreticalframework.

    EXPLORATORY STUDY

    PURPOSE OF THE STUDY

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    6

    A descriptive study is undertaken in order to ascertain and be able

    to describe the characteristics of the variables of interests in asolution. For instance, a study of a class in terms of thepercentage of members who are in their senior and junioryears, sex composition, age groupings, number of semestersleft until graduation, and number of business courses taken,can be considered as descriptive in nature.

    DESCRIPTIVE STUDY

    Example

    A bank manager wants to have a profile of the individuals who haveloan payments outstanding for 6 months and more. It would include

    details of their average age, earnings, nature of occupation, full-time/part-time employment status, and the like. This might help him toelicit further information or decide right away on the types ofindividuals who should be made ineligible for loans in the future.

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    7

    Studies that engage in hypotheses testing usuallyexplain the nature of certain relationships, orestablish the differences among groups or theindependence of two or more factors in a solution.

    HYPOTHESES STUDY

    Example

    A marketing manager wants to know, the sales of thecompany will increase, if he doubles the advertising

    dollars. Here, the manager would like to know thenature of the relationship that can be established

    between advertising and sales by testing the hypothesis:If advertising is increased, then sales will also go up.

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    8

    TYPES OF INVESTIGATION

    CAUSAL VERSUS CORRELATIONAL

    Causal study: The study in which the researcher wants todelineate the cause of one or more problems is called a causal

    study.

    Correlational study: When the researcher is interested in

    delineating the important variables associated with the problem,the study is called a correlational study.

    Example

    A causal study question:

    Does smoking cause cancer?

    A correlational study question:

    Are smoking and cancer related?

    OR

    Are smoking, drinking, and chewing tobacco associated with cancer? If so, which ofthese contributes most to the variance in the dependent variable?

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    EXTENT OF RESEARCHER INTERFERENCE

    9

    The extent of interference by the researcherwith the normal flow of work at the

    workplace has a direct bearing on whether

    the study undertaken is causal orcorrelational. A correlational study is

    conducted in the natural environment of

    the organization with minimuminterference by the researcher with the

    normal flow of work.

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    STUDY SETTING: CONTRIVED AND NONCONTRIVED

    Noncontrived settings: If organizational researchbe done in the natural environment where work

    proceeds normally, the research is in noncontrived

    settings.

    contrived settings: If organizational research be

    done in artificial environment the research is in

    contrived settings.

    Correlational studies are invariably conducted

    in noncontrived settings, whereas most rigorous

    causal are done in contrived lab settings.

    10

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    CONTRIVED AND NONCONTRIVED SETTINGS

    1. FIELD STUDY: If various factors are examined in the naturalsettings in which daily activities going on as normal withminimal researcher interference, the study is field study(noncontrived).

    2. FIELD EXPERIMENT: If cause and effect relationships arestudied with some amount of researcher interference, butstill in the natural settings where work continues in thenormal environment, the study is field experiment(contrived).

    3. LAB EXPERIMENT: If the researcher explores cause andeffect relationship not only exercising a high degree ofcontrol but in an artificial and deliberately created settings(contrived).

    11

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    A bank manager wants to analyze the relationshipbetween interest rates and bank deposit patterns of

    clients. She tries to correlate the two by looking at

    deposits into different kinds of accounts (such as

    savings, certificates of deposit, and interest-bearing

    checking accounts) as interest rates changed.

    This is a field study where the bank manager has merely

    taken the balances in various types of accounts andcorrelated them to the changes in interest rates.

    Research here is done in a noncontrived setting with no

    interference with the normal work routine.

    EXAMPLE OF FIELD STUDY

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    13

    The bank manager now wants to determine the cause-and-effect relationship betweeninterest rate and the inducements it offers to clients to save and deposit money in the

    bank. She select branches within a 60-mile radius for the experiment. For 1 week only,

    she advertise the annual rate for new certificates of deposit received during that week in

    the following manner: the interest rate would be 9% in one branch, 8% in another, and

    10% in the third. In the fourth branch, the interest rate remains unchanged at 5%. Within

    the week, she would be able to determine the effects, if any, of interest rates on deposit

    mobilization.

    The above would be a field experiment since nothing but the interest rate in

    manipulated, with all activities occurring in the normal and natural work environment.

    Hopefully, all four branches chosen would be more or less compatible in size, number of

    depositors, deposit patterns, and the like, so that the interest savings relationships are not

    influenced by some third factors. But it is possible that some other factors might affect

    the findings. For example, one of the areas may have more retirees who many not have

    additional disposable income that they could deposit, despite the attraction of a good

    interest rate. The banker may not have been aware of this fact while setting up the

    experiment.

    EXAMPLE OF FIELD EXPERIMENT

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    EXAMPLE OF LAB EXPERIMENT

    The bank manager now wants to establish the causal connection between interest rates

    and saving, beyond a doubt. Because of this she wants to create an artificial

    environment and trace the true cause and effect relationship. She recruit 40 students who

    are all business majors in their final year of study and are more or less of the same age.

    She splits them into four groups and gives each one of them amount of $1,000, which

    they are told they might utilize to buy their needs or save for the future, or both. She

    offers them an incentive, interest on what they save but manipulates the interest rates by

    offering a 6% interest rate on savings for group 1, 8% for group 2, 9% for group 3, andkeeps the interest at the lowest rate of 1% for group 4.

    Here the manager has created an artificial laboratory environment and has manipulated

    the interest rates for savings. She has also chosen subjects with similar backgrounds and

    exposure to financial matters (business students). If the banker finds that the savings by

    the four groups increase progressively, keeping in step with the increasing rates of

    interest, she would be able to established a cause and effect relationship between interestand the disposition to save.

    In this lab experiment with the contrived settings, the researcher interference has been

    maximal, inasmuch as the setting is difficult, the independent variable has been

    manipulated, and most external contaminating factors such as age and experience have

    been controlled.

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    Decision points for embarking on an experimental design

    15

    Is tracing causal

    effects necessary?

    Yes

    and ifNo

    Internal validity is

    more important than

    external validity

    Generalizability is

    more important than

    internal validity.

    Both internal validity and

    external validity are

    important.

    Engage in a lab

    experiment.

    Engage in a field

    experiment.

    First do a Lab experiment,

    then, a FIELD experiment.

    Are there cost

    constraints?

    NoYes

    Engage in a simpler

    experimental design.

    Engage in a more

    sophisticated design.

    Do not undertake an

    experimental design study

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    UNITS OF ANALYSIS

    The unit of analysis refers to the level of aggregation (bunch) of the data collected during thesubsequent data analysis stage.

    If the problem statement focuses on how to rates levels of employees in general, then we areinterested in individuals employees in the organization and would have to find out what we can doto raise their motivation. Here the unit of analysis is the individual.

    If the researcher is interested in studying two-person interactions, then several two-person groups,also known as dyads.

    If the problem statement is related to group effectiveness, then the unit of analysis would be at thegroup level.

    If we compare different departments in the organization, then the data analysis will be done at thedepartmental level.

    If we compare different organizations, then the data analysis will be done at the organizationallevel.

    If we compare the different cities of any country, then the data analysis will be at the city level.

    If we compare the different countries, then the data analysis will be at the country level. etc.etc.

    16

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    TIME HORIZON

    One Shot or Cross-Sectional StudiesIf data are gathered just once, perhaps over a period of days or weeks or

    months, in order to answer a research question. are called one-shot or cross-

    sectional studies.

    17

    EXAMPLES1. Data were collected from stock brokers between April and June of last year

    to study their concerns in a turbulent (beyond control) stock market. Data with

    respect to this particular research had not been collected before, nor will they

    be collected again from them for this research.

    2. A drug company desirous of investing in research for a new obesity

    (reduction) pill conducted a survey among obese people to see how many of

    them would be interested in trying the new pill. This is a one-shot or cross-

    sectional study to assess the likely demand for the new product.

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    Multishot or Longitudinal Studies

    If the researcher might want to study people or phenomena atmore than one point in time in order to answer the researchquestion or when data on the dependent variable are gathered

    at two or more points in time to answer the research question,the studies are called longitudinal studies.

    For instance, the researcher might want to study employeesbehavior before and after a change in the top management, so as

    to know what effects the change accomplished. Here, becausedata are gathered at two different points in time, the study is notcross-sectional or of the one-shot kind, but is carriedlongitudinally across a period of time.

    18

    EXAMPLEOne could study the sales volume of a product before and after an advertisement, and

    provided other environmental changes have not impacted on the results, one could

    attribute the increase in the sales volume, if any, to the advertisement. If there is no

    increase in sales, one could conclude that either the advertisement is ineffective or it

    will take a longer time to take effect.

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    EXERCISE

    In the following scenarios indicate how the researcher should proceed

    in each case, that is, determine the following, give reason also:

    1. The purpose of study,

    2. The type of investigation,

    3. The extent of researcher interference,

    4. The study settings,5. The time horizon for the study,

    6. The unit of analysis.

    Scenario A

    Ms. Joyce Lynn, the owner of small business (a womens dress

    boutique), has invited a consultant to tell her how business is differentfrom similar small businesses within a 60-mile radius with respect touse of the most modern computer technology, sales volume, profitmargin, and staff training.

    19

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    EXERCISE

    Scenario BMr. pall Hodge, the owner of severalrestaurants on the East Coast, is concernedabout the wide differences in their profit

    margins. He would like to try some incentiveplans for increasing the efficiency levels ofthose restaurants that lag behind. But beforehe actually does this, he would like to beassured that the idea would work. He asks aresearcher to help him on this issue.

    20

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    EXPERIMENTALDESIGN

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    CONTROLLING OF CONTAMINATING FACTORS

    When we postulate cause-and-effectrelationships between two variables X andY, it is possible that some other factor, saysA, might also influence the dependentvariable Y. In such a case, it will not bepossible to determine the extent to which Yoccurred only because of X, since we do

    not know how much of the total variationof Y was caused by the presence of theother factor A.

    22

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    EXAMPLE OF CONTROL

    For instance, a Human Resource Development manager mightarrange for special training to a set of newly recruited secretariesin creating web pages, However, some of the new secretariesmight function more effectively than others, mainly or partlybecause they have had previous intermittent experience with

    the web. In this case, the manager cannot prove that the specialtraining alone caused greater effectiveness, since the previousintermittent experience of some secretaries with the web is acontaminating factor. If the true effect of the training on learningis to be assessed, then the learners previous experience has tobe controlled. This might be done by not including in the

    experiment those who already have had some experience withthe web. This is what we mean when we say we have to controlthe contaminating factors.

    23

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    CONTROLLING THE CONTAMINATING EXOGENOUS OR

    NUISANCE VARIABLES

    Matching Groups

    One way of controlling the contaminating ornuisance variablesis to match the various groups by picking the confoundingcharacteristics and deliberately spreading them across groups.

    24

    Randomization

    In randomization, the process by which individuals are drawn(i.e., everybody has a known and equal chance of being drawn)

    and their assignment to any particular group (each individualcould be assigned to any one of the groups set up ) are bothrandom.

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    EXTERNAL VALIDITY

    25

    To what extent would the result found in the lab

    setting be transferable or generalizable to the actualorganizational or field settings? In other words, if we

    do find a cause-and-effect relationship after

    conducting a lab experiment, can we then

    confidently say that the same cause-and-effect

    relationship will also hold true in the organizational

    setting?

    Internal validity refers to the confidence we place in the cause-and-effect relationship with in the lab settings.

    INTERNAL VALIDITY

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    FACTORS AFFECTING INTERNAL VALIDITY

    26

    Sales promotion Sales

    Dairy

    farmers advertisement

    Independent variable Dependent variable

    Uncontrolled variable

    Time: t1 t2 t3

    History Ef fects

    Certain events or factors that would have an impact on the independent variable-dependent variable relationship might unexpectedly occur while the experimentis in progress, and this history of events would confound the cause-and-effectrelationship between the two variables, thus affecting the internal validity.

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    Testing Effects

    Frequently, to test the effect of a treatment, subjects are givenwhat is called a pretest(say, a short questionnaire eliciting their

    feelings and attitudes). That is, first a measure of the dependentvariable is taken (the pretest), then the treatment given, and afterthat a second test, called the posttest, administered. Thedifference between the posttest and the pretest scores is thenattributed to the treatment. However, the very fact that

    respondents were exposed to the pretest might influence theirresponses on the posttest, which would adversely impact oninternal validity.

    I nstrumentations Effects

    Instrumentation effects are yet another source of threat tointernal validity. These might arise because of a change in themeasuring instrument between pretest, and posttest, and not

    because of the treatments differential impact at the end.

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    Selection Bias Effects

    The threat to internal validity could also

    come from improper or unmatchedselection of subjects for the experimentaland control groups.

    Mortality

    Another confounding factor on the cause-and-effect relationship is the mortality or

    attrition of the members in theexperimental or control group or both, asthe experiment progresses.

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    Statistical Regression

    The effect of statistical regression are brought aboutwhen the members chosen for the experimental grouphave extreme scores on the dependent variable to beginwith. We know from the law of probability that thosewith very low scores on a variable have a greater

    probability of showing improvement and scoring closerto the mean on the posttest after being exposed to thetreatment. This phenomenon of low scores tending tocloser to the mean is known as regression towards themean (statistical regression). Likewise, those with

    very high abilities would also have a greater tendencyto regress towards the mean-they will score lower onthe posttest than on the pretest.

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    TYPES OF EXPERIMENTAL DESIGNS

    Group Pretest score Treatment Posttest Score

    Experimental group O1 X O2

    Treatment effect = (O2-O1)

    31

    Pretest and Posttest Experimental Group DesignAn experimental group (without a control group) may be given a pretestexposed to a treatment, and then given a posttest to measure the effects of thetreatment. Where Orefers to some process of observation or measurement, Xrepresents the exposure of a group to an experimental treatment, and the Xand Os in the row are applied to the same specific group. Here, the effects of

    the treatment can be obtained by measuring the difference between theposttest and the pretest (O2-O1). Note, however, that testing andinstrumentation effects might contaminate the internal validity. If theexperiment is extended over a period of time, history and maturation effectsmay also confound the results.

    P tt t O l ith E i t l d C t l G

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    Group Treatment Outcome

    Experimental group

    Control group

    X O1

    O2

    Treatment effect = (O2-O1)

    32

    Posttests Only with Exper imental and Control Groups

    Some experimental designs are set up with an experimental and a controlgroup, the former alone being exposed to a treatment and not the latter. Theeffects of the treatment are studied by assessing the difference in the outcomes-that is, the posttest scores of the experimental and control groups. Here is acase where the testing effects have been avoided because there is no pretest,only a posttest. however, to make sure that the two groups are matched for allthe possible contaminating nuisance (unwanted) variables. Otherwise, thetrue effects of the treatment cannot be determined by merely looking at thedifference in the posttest scores of the two groups. Randomization would take

    care of this problem.There are at least two possible threats to validity in this design. If the twogroups are not matched or randomly assigned, selection biases couldcontaminate the results. Mortality (the drop out individuals from groups) canalso confound the results,

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    Pretest and Posttest Exper imental and Control Group Designs

    Two groups-one experimental and the other control-are both exposed to thepretest and the posttest. The only difference between the two groups is that theformer is exposed to a treatment whereas the latter is not. Measuring the

    difference between the differences in the post-and pretest scores of the two groupswould give the net effects of the treatment. Both groups have been exposed toboth the pre-and posttests, and both groups have been randomized; thus we couldexpect that the history maturation, testing, and instrumentation effects have beencontrolled. This is so due to the fact that whatever happened with theexperimental group (e.g., maturation, history, testing, and instrumentation) also

    happened with the control group, and in measuring the net effects (the differencein the differences between the pre-and posttest scores) we have controlled thesecontaminating factors. Through the process of randomization, we have alsocontrolled the effects of selection biases and statistical regression. Mortalitycould, however, pose a problem in this design. In experiments that take severalweeks, as in the case of assessing the impact of training on skills development, ormeasuring the impact of technology advancement on effectiveness, some of the

    subjects in the experimental group may drop out before the end of theexperiment. It is possible that those who drop out are in some way different fromthose who stay on until the end and take the posttest. If so, mortality could offer aplausible (apparently valid) rival explanation for the difference between O2 andO1.

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    Group Pretest Treatment Posttest

    Experimental group

    Control groupO1

    O3

    X O2

    O4

    Treatment effect = [(O2-O1) - (O4-O3)]

    34

    Pretest and posttest experimental and control group

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    To gain more confidence in internal validity in experimentaldesign, it is advisable to set up two experimental groups andtwo control groups for the experiment. One experimentalgroup and one control group can be given both the pretest

    and the posttest. The other two groups will be given only theposttest. Here the effects of the treatment can be calculatedin several different ways. To the extent that we come up withalmost the same results in each of the different calculations,we can attribute the effects to the treatment. This increases

    the internal validity of the results of the experimental design.This design, known as the Solomon four-group design, isperhaps the most comprehensive and the one with the leastnumber of problems with internal validity.

    SOLOMON FOUR GROUP DESIGN

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    .

    Group Pretest Treatment Posttest

    1. Experimental

    2. Control

    3. Experimental

    4. Control

    O1

    O3

    X

    X

    O2

    O4

    O5

    O6

    Treatment effect (E) could be judged by:

    E= (O2-O1)

    E= (O2-O4)

    E= (O5-O6)

    E= (O5-O3)

    E= [(O2-O1) - (O4-O3)]

    If all Es are similar, the cause-and-effect relationship is highly valid.

    36

    SOLOMON FOUR GROUP DESIGN MODEL

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    Solomon Four-Group Design and Threats to Internal Validity

    Let us examine how the threats to internal validity aretaken care of in the Solomon four-group design. It is

    important to note that subjects have been randomlyselected and randomly assigned to groups. This removesthe statistical regression and selection biases. Group 2,the control group that was exposed to both the pre-and

    posttest, helps us to see whether or not history,maturation, testing, instrumentation, regression, ormortality threaten internal validity. If scores O3 and O4(pre-and posttest scores of group 2) remain the same, then

    it is established that neither history, nor maturation, nortesting, nor instrumentation, nor statistical regression, normortality has had an impact. In other words, these havehad no impact at all.

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    THANK YOU

    FOR YOURCONCENTRATION

    38


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