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Legal Management Process: A paradignm shift as a business enabler

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Copyright Aditya Birla Money Mart Limited 2010 Aditya Birla Money Legal Management Process: A paradigm shift as a Business Enabler Witness: Legal Knowledge Management Conference 2 September 9, 2011 Amber Gupta
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Page 1: Legal Management Process: A paradignm shift as a business enabler

Copyright Aditya Birla Money Mart Limited 2010

Aditya Birla Money

Legal Management Process: A paradigm shift as a

Business Enabler

Witness: Legal Knowledge Management Conference 2

September 9, 2011

Amber Gupta

Page 2: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

“The views expressed here are the views of the

individual and do not necessarily reflect the

views or policies of the Organization.”

- Legal Disclaimer

2

Page 3: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Milan Court convicts three Google executives for

violating privacy of an Italian boy

A Milan Court has convicted three Google Executives for violating

Privacy of an Italian Boy with Down’s syndrome by letting a video of

him being bullied posted on the site in Sept 2006.

Convicts include:

• Chief Legal Officer

• A former Board Member

• Global Privacy Counsel

Company plans to file an appeal

(source ET 25th Feb. 2010)

3

Page 4: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Chief Legal Officer : Need for Statutory

Recognition

CEO - got defined and included in new companies bill

CFO - got defined and included in new companies bill

Fraud – first time got defined and included in new companies bill

Compliance officer – defined and included in securities law

Company Secretary - defined and included in Companies Act.

Chief Legal Officer - ???

Is the time to provide a statutory recognition to this office.

4

Page 5: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Role – Legal Counsel

Traditional Convention Role

Vetting of agreements, SLA and contract drafting

Managing Legal Cases

Intellectual Proprietary Rights

Legal Statutes - advisory when default

But That’s not an end……….

New thought Process to enforced and re-enforced to create a

Paradigm Shift

5

Page 6: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Value Ladder

Strategic

Advisory

Regulatory Matters

(Registrations / Licenses/ Inspection etc)

Operational Matters (Check lists/Templates/Reporting

Routine issues etc)

6

CEO Are We Prepared?

Leg

al K

no

wle

dg

e

Page 7: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Deloitte Global General Counsel Report 2011

7

In a global survey of almost 900 private and public sector heads of

legal across 10 countries and released in May 2011

The report provides an insight of the growing importance and

increasing role of general counsels’ roles and responsibilities

The report highlights the growing responsibilities that general

counsel have, particularly in terms of

o dealing with regulators,

o managing legal risk and

o handling the increasing volume of electronically stored

information

Page 8: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

KEY FINDINGS

8

The Changing Role and Responsibilities

Globally, 62% of respondent said general counsel had been a

member of senior management team compared to 47% 5 yrs ago

In UK, counsels are taking on more responsibilities relating to

Ethics and whistle blowing (56% up from 25% 5 yrs ago)

Risk Management (64% up from 36% 5 yrs ago)

Globally, counsels are demonstrating value in following top three

ways

Timely resolution of legal problems (56%)

Reducing legal risk (54%) and

Cost effectiveness in resolving problem (49%)

Page 9: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

KEY FINDINGS

9

The Changing Role of External Advisers

Globally, organizations are increasingly relying on their general

counsel for advice and less on that of external advisers

82% of the respondents said that senior management team would consult

them first in the first instance if a serious legal or regulatory risk arose as

compared to 59% 5 yrs ago

71% of the respondents felt that general counsel had more influence on

their organization's legal decisions that large laws retained by them. This

number has increased from 35%, 5 years ago

Page 10: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

KEY FINDINGS

10

Dealer with Regulators, Managing Legal Risk

Increased reliance on General Counsel’ advice when it comes to liaising with

regulators and less with a law firm

Regulator focus and activity – conducting investigations, anti-trust law, insider

trading, stock market disclosure and money laundering

Litigation and dispute resolution

Increased trends towards resolving commercial and regulatory disputes via

negotiated settlement

70% respondents got legal dispute resolved out of court

Managing Legal Information

Globally, 80% of companies have policy on the management and retention of

electronic records, up from 43%, 5 years ago

56% of respondents said they were confident their company could produce all

relevant electronic records if required, up from 2% 5 years ago.

Page 11: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Case 1

11

A Fortune 500 Company. Interest in Manufacturing, ITES,

Financial Services, Telecom, Retail, Real Estate etc. Foot

Prints in Multiple Jurisdictions. Complex Cross Border

Transactions, Derivatives contracts for hedging –

Currency/Interest Rates, Contractual Liabilities –

International Arbitration, Tax Issues, Fund Raising - ADRs/

GDRs/ECBs/FCCBs etc. Multiple Regulators & Government

Agencies.

Individual Business Units have legal & Compliance - Is that

Adequate?

Any Local legal issue could impact Group a whole

A Structured Process for Legal Compliance Programme at

With a Wholesome approach. MACRO

Page 12: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Benefits

structurally identify, assess, advise the business on legal, regulatory

and reputation risks issues

equip the business for the future legal & regulatory changes

Control Room for all legal compliance risk audit and secretarial

matters

Custodian of key legal & compliance policies, procedures

Standardisation of norms, process and procedures across all BUs

Larger Bargain power while dealing with business

Representation to Regulator

Driver - Chief Legal & Compliance Officer with co-ordination from

BU Head Legal & Compliance

Audit & Risk

CEO / MD / COO / Functional Heads

12

Solution: Integrating Legal Function with Other Control

Function

Page 13: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Integrated legal Governance Structure

“GRC” Committee

Head – Legal & Compliance

Head – Audit

Head – Operations

Expert Invitees - need based

GRC Implementation

Programme at BU level

• L& C Officers

• Internal Audit

• ORM - Risk Managers

• Fraud & Misconduct

Annual Legal Compliance Mgt Prog

(design/establish/monitor)

Strategic Advisory

Processes , Polices & Standards

Regulatory changes &

Recommendations

New Business Initiative / Product

Approvals

Tone for Compliance Culture

Communicate, Manage

Controls

Training & Education

Issue Management

Report Breaches

Escalation

Action & improvement

Periodic Review

CEO / Promoter

/Regulator /

Audit

Committee /

Risk

Management

Committee

Stakeholders/

Disclosure

Government &

Regulatory

Representation

etc

Support – IT/Budget/Finance/HR/Sales & Marketing/Product etc

Page 14: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

CASE STUDY

14

Conglomerate

A

(Financial Services)

B

(manufacturing)

C

(Telecom)

D

(ITES)

Company X

Issuer / Client

Integrated Legal Compliance Framework

Debt

Paper

Recovery

Page 15: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Integrated Legal Compliance System

Litigation Management System – detecting early

signals and resolution

Standardization – Agreements / Reporting formats /

Process Flows

Key Contractual clauses and Limitation of liability

Training and Counseling

Periodic Communication - reaching out the end

employee

Regulatory Relationship & Representation

Using Technology and IT in building a robust

framework

Annual Review

15

Page 16: Legal Management Process: A paradignm shift as a business enabler

Aditya Birla Money

Copyright Aditya Birla Money Mart Limited 2010

Thank You

Happy to keep in touch

E-mail – [email protected]

Phone : 9702777005

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