Legal Technology InnovationsNo Longer Anti Social

Janders Dean Knowledge Conference19th September 2013, Sydney

#JDKMconf

highq.com

Introduction

Photo by Ben Wightwick

Ben Wightwick

Lead Consultant, HighQ

‣ Background in legal, technology and social

‣ HighQ is a leading provider of secure

enterprise collaboration and publishing

platforms to leading organisations around

the world.

highq.com

18 of the top UK firms

What is innovation?

An innovation is something original,

new, and important - in whatever field

- that breaks in to (or obtains a

foothold in) a market or society.

“”

Wikipedia

What is legal technology innovation?

‣ Awesome user experience

‣ Limited / No training

‣ Automation

‣ Driven by clients

‣ Social, Mobile, Cloud #SoMoClo

Photo by Stuart Barr

‣ Social

‣ Mobile

‣ Cloud

‣ Information

Gartners Nexus of forces

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Today's highly mobile, social cloud

has set everyone's expectations

for how easy, powerful, and

simple IT can be. The genie will

never be put back into the bottle.

“

”Dion Hinchcliffe

Raised expectations

Any technology that facilitates social

interactions and is enabled by a

communications capability, such as

the internet or mobile device

“”

Gartner

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Social technology

Photo by Hans Põldoja

‣ Emphasising people and connections

‣ Create and share in the same system

‣ Convert work product into knowledge

‣ Gain a corporate peripheral vision

What ‘social’ really means.

Where did social start for me?

‣ Twitter = 2005

‣ LinkedIn = 2006

‣ Facebook = 2007

‣ Yammer = early 2009

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Big statement

Photo by Ben Wightwick

85% of fortune 500 companies use

social software to maximise

collaboration, streamline

communication and spur on innovation.

“”highq.com

80% of social business efforts

will not achieve intended benefits

through 2015.“

”Gartner

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But

By 2016, 50% of large organisations

will have internal facebook-like social

networks, and that 30% of these will

be considered as essential as email

and telephony are today.

“

”Gartner

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Enterprise social networks

‣ Increase workforce productivity

‣ Collaboration with colleagues & clients

‣ Project, matter & task management

‣ Share knowledge and best practice

‣ Break-down knowledge and data silos

‣ Reduce information & inbox overload

‣ Blur lines between intranet & extranet

Image by Gregory Williams

Accelerating the adoption of social tools

Photo by Ben Wightwickhighq.com

Enterprise collaboration

Alan Lepofsky - Purposeful Collaboration

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Alan Lepofsky - Purposeful Collaboration

In the right direction

‣ Provide the next generation collaboration

platform

‣ Sharepoint 2013 vs HighQ

‣ Matter management

‣ Legal knowledge exchange

‣ Communities

Case Study : Allen & Overy

Matter management

Barriers

‣ People

‣ Culture

‣ Change

Finally

If what you are doing in IT or KM

doesn't have social in it then stop and

start again. It’s as simple as that.“”

Pete Williams, Deloitte

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Questions & finally a beer

Janders Dean Knowledge Conference19th September 2013, Sydney

@highqsolutions@BenWightwick

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Credits and further reading

Photo by Ben Wightwick

‣ McKinsey: Reaping the rewards of enterprise social

‣ Altman Weil - Report to legal management

‣ Alan Lepofsky - Purposeful Collaboration

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