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Lenovo Yoga 2 13
Read the safety notices and important tips in the
included manuals before using your computer.
User Guide
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First Edition (November 2013)
Copyright Lenovo 2013.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a GeneralServices Administration GSA contract, use, reproduction, or disclosure is subject to restrictions setforth in Contract No. GS-35F-05925.
For details, refer to Guides & Manualsat http://support.lenovo.com.
Regulatory Notice
Before using the product, be sure to read Lenovo Safety and GeneralInformation Guidefirst.
The features described in this guide are common to most models. Somefeatures may not be available on your computer or your computer mayinclude features that are not described in this user guide.
Some instructions in this guide may assume that you are usingWindows8.1. If you are using another Windows operating system,
some operations may be slightly different. If you are using otheroperating systems, some operations may not apply to you.
Notes
The illustrations in this manual may differ from the actual product.Please refer to the actual product.
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i
Chapter 1. Getting to know your computer ..........................................1
Top view.......................................................................................................................1Left-side view ..............................................................................................................8Right-side view..........................................................................................................11Bottom view...............................................................................................................14
Chapter 2. Starting to use Windows 8.1 .............................................15Configuringthe operatingsystem for the firsttime ............................................15Switchingscreens......................................................................................................15Charms and the charms bar.....................................................................................16Puttingthe computer to sleep or shuttingitdown ..............................................18Touch screenoperation ............................................................................................19Connectingto wireless LAN ...................................................................................23Help and support ......................................................................................................24
Chapter 3. Lenovo OneKey Recovery system ...................................25
Chapter 4. Troubleshooting .................................................................27Frequently asked questions .....................................................................................27Troubleshooting ........................................................................................................29
Trademarks............................................................................................32
Contents
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Chapter 1. Getting to know your computer
Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Note: The dashed areas indicate parts thatare notvisible externally.
Attention:
Whenclosingthe display panel, be careful notto leave pens or any other objects inbetween
the display panel and the keyboard. Otherwise, the display panel may be damaged.
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Chapter 1. Getting to know your computer
Integrated
camera (on selectmodels)
Use the camera for video communication.
Multi-touch
screen
The LCD display with LED backlightprovides brilliantvisual output. Multi-touch functionis available onthisdisplay.
Windows button Press this buttonto:Toggle betweenthe currentview and the Startscreen.-or-
Wake up the computer from sleep mode.Built-inmicrophones
Capture sound which canbe used for video conferencing,voice narration, or audio recording.
Wireless LAN
antennas
Connectto a wireless LAN adapter to send and receivewireless radio signals.
Touch pad The touch pad functions as a conventional mouse.
Touch pad:To move the pointer onthe screen, slide yourfingertip over the pad inthe directioninwhich youwant
the pointer to move.Touch pad buttons:The functions of the left/rightsidecorrespond to those of the left/rightmouse buttononaconventional mouse.
Note: Youcanenable/disable the touch pad by pressingF6 ( ).
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Chapter 1. Getting to know your computer
3
Using the keyboard
Keyboard function keys
Youcanaccess certainsystem settings quickly by pressingthe appropriatefunctionkeys.
:Mutes/unmutes thesound. :
Enables/disablesAirplane mode.
:Decreases the volumelevel. :
Displays all currentlyactive apps.
:Increases the volumelevel. :
Turns on/off thebacklightof the LCDscreen.
:Closes the currentlyactive window. :
Toggles the displaybetweenthe computerand anexternal device.
:
Refreshes the desktopor the currently activewindow.
:Decreases display
brightness.
:Enables/disables thetouch pad. :
Increases displaybrightness.
Note: If youchanged the HotKey Modefrom Enabledto Disabledinthe BIOSsetup
utility, youwill need to press the Fnkey incombinationwith the appropriate hotkey.
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Chapter 1. Getting to know your computer
Function key combinations
Through the use of the functionkeys, youcanchange operational features
instantly. To use this function, press and hold Fn ; thenpress one of the
functionkeys .
The followingdescribes the features of each functionkey.
Fn + Home: Activate the pause function.
Fn + End: Activate the break function.
Fn + PgUp: Enable/Disable the scroll lock.
Fn + PgDn: Activate the insertfunction.
Fn + Space (on select
models):Turnon/off the keyboard backlight.
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Chapter 1. Getting to know your computer
5
Positioning the display panel
The display panel canbe opened to any angle up to 360 degrees.
Notebook Mode
Suitable for tasks thatrequire a keyboard and mouse (such as creatingdocuments, writinge-mails, and so on).
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Chapter 1. Getting to know your computer
Stand Mode (Theater Mode)
Suitable for tasks thatrequire little or no touch (such as viewingphotos orplayingvideos).
Tablet Mode
Suitable for tasks thatrequire touchingthe screenoften(such as surfingtheWeb, playinggames, and so on).
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Chapter 1. Getting to know your computer
7
Tent Mode (Presentation Mode)
Suitable for tasks thatrequire limited interactionwith the touch screen(suchas displayinggraphs or PowerPointpresentations).
Attention:
Do notopenthe display with too much force, otherwise the panel or hinges may bedamaged.
Note: The keyboard and touch pad are automatically locked whenthe screenis opened
beyond 190 degrees (approximately).
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Chapter 1. Getting to know your computer
Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
AC power adapter
jack
Connects to the AC power adapter.
USB port Connects to USB devices.
Note: For details, see ConnectingUSB devicesonpage 9.
Combo audio
jack
Connects to headsets.
Notes: The combo audiojack does notsupportconventional microphones.
The recordingfunctionmay notbe supported if third-party headphones or headsets areconnected, due to differentindustry standards.
Memory card slot Insertmemory cards (notsupplied) here.
Note: For details, see Usingmemory cards (notsupplied)onpage 10.
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Chapter 1. Getting to know your computer
9
Connecting USB devices
Your computer comes with two USB ports compatible with USB devices.
The firsttime youpluga USB device into a particular USB portonyourcomputer, Windows automatically installs a driver for thatdevice. After thedriver has beeninstalled, youcandisconnectand reconnectthe devicewithoutperformingany additional steps.
Before disconnectinga USB storage device, make sure your computer hasfinished transferringdata to thatdevice. Click the Safely Remove Hardwareand Eject Mediaiconinthe Windows notificationarea to remove the device
before disconnecting.
Note: Typically, Windows detects a new device after ithas beenconnected, and theninstallsthe driver automatically. However, some devices may require youto install the driverbefore connecting. Check the documentationprovided by the devices manufacturer
before connectingthe device.
Note: If your USB device uses a power cord, connectthe device to a power source beforeconnectingit. Otherwise, the device may notbe recognized.
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10
Chapter 1. Getting to know your computer
Using memory cards (not supplied)
Your computer supports the followingtypes of memory cards:Secure Digital (SD) card
MultiMediaCard (MMC)
Inserting a memory card
Insertthe memory card until ittouches the bottom of the slot.Removing a memory card
Gently pull the memory card outof the memory card slot.
Notes: Insertonlyone card inthe slotata time. This card reader does notsupportSDIO devices (e.g., SDIO Bluetooth, etc.).
Note: Before removingthe memory card, disable itby usingthe Windows safely remove
hardware and ejectmedia utility to avoid data corruption.
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Chapter 1. Getting to know your computer
11
Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Power button and
power statusindicator
Press this buttonto turnonthe computer.
Battery status
indicator
Indicator Indicator
status
Charge
Status
Meaning
Power status
indicator
On(solidwhite)
The computer is powered on.
Blinking The computer is insleep mode.
Off The computer is powered off.
Battery status
indicator
On(solidwhite)
Discharging The battery has more than20%charge.
Solidamber
Discharging The battery has between5%and 20% charge.
Fastblinkingamber
Charging/Discharging
The battery has less than5%charge.
Slowblinkingamber
Charging The battery is beingcharged.Whenbattery charge reaches20%, the blinkingcolor changesto white.
Slowblinkingwhite
Charging The battery has between20%and 80% charge and is stillcharging. Whenthe batteryreaches 80% charge the lightwill stop blinking, butcharging
will continue until the batteryis fully charged.
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Chapter 1. Getting to know your computer
Novo button When the computer is off, press this button to start the
Lenovo OneKey Recovery system or the BIOS setup utility,or to enter the boot menu.
Rotation lock
button
Keeps the screen locked in portrait or landscapeorientation. Locking the screen rotation will disable thegravity sensing function, thereby preventing the screenfrom changing its orientation automatically dependingupon the angle at which it is held.
Note: The screen rotation lock button will be disabled in notebook mode.
Volume downbutton
Decreases the volume level.
Volume up button Increases the volume level.
Micro HDMI port Connects to devices with micro HDMI input such as a TVor an external display.
Note: It is recommended to use a certified HDMI cable, since an uncertified cable may be
incompatible with this product.
USB 3.0 port Connects to USB devices.Note: For details, see Connecting USB devices on page 9.
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Chapter 1. Getting to know your computer
13
Screen orientation
Youcanrotate the display panel to your preferred orientation. The orientationof the display automatically changes (alternatingbetween
portraitand landscape modes) dependinguponhow youhold thecomputer.
To preventautomatic orientation, press the rotationlock button. Itislocated onthe rightedge of the computer (See illustrationbelow).
Note: The screenrotationlock buttonwill be disabled innotebook mode.
Portrait
Landscape
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Chapter 1. Getting to know your computer
Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Ventilation slots Dissipate internal heat.
Attention:
Make sure thatnone of the ventilationslots are blocked or else overheatingof thecomputer may occur.
Speakers Provide audio output.
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Chapter 2. Starting to use Windows 8.1
Configuring the operating system for the
first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Youmay need to configure the operatingsystem whenitis firstused. Theconfigurationprocess may include the procedures below:
Choosinga regionand a language
Acceptingthe license terms
Personalizingyour computer
Configuringthe Internetconnection
PC settings Creatinga user account
Switching screens - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
To switch from the Startscreento the Windows desktop, do one of thefollowing:
Tap or click the Desktoptile onthe Startscreen.
Press the Windows key + D.
To switch from the desktop to the Startscreen, do one of the following:
Tap or click Start from the charms bar.
Press the Windows key .
Move the cursor to the lower-leftcorner, and thentap or click the Startbutton.
To switch differentapps, do the following:
1 Swipe rightfrom the left-hand side of the screen, then withoutliftingyour finger swipe back left.
2 Whenthe apps listappears, tap or click to switch apps.
Note: If youare usinga mouse or the touch pad, move the cursor to upper-leftcorner and
thenslide itdownwards.
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Chapter 2. Starting to use Windows 8.1
Charms and the charms bar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Charmsare navigationbuttons thatletyouaccess basic tasks quickly.Charms include: Search, Share, Start, Devices, and Settings. The charmsbaris the menuthatcontains the charms.
To display the charms, do one of the following:
Move the pointer to the upper-rightor lower-rightcorner until the charmsbar is displayed.
Use one finger to swipe infrom the rightedge of the screenuntil thecharms bar is displayed.
Press Windows key + C.
Search charm
The Searchcharm is a powerful new way to find whatyouare lookingfor,includingsettings, files, Web images, Web videos, etc.
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Chapter 2. Starting to use Windows 8.1
17
Share charm
The Sharecharm lets yousend links, photos, and more to your friends andsocial networks withoutleavingthe app youare in.
Start charm
The Startcharm is a fastway to go to the Startscreen.
Devices charm
The Devicescharm allows youto connector send files to any externaldevices, includingthe devices to play, print, and project.
Settings charm
The Settingscharm lets youperform basic tasks, such as settingthe volumeor shuttingdownthe computer. Also, youcangetto the Control Panelthrough the Settingscharm whenusingthe desktop screen.
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Chapter 2. Starting to use Windows 8.1
Putting the computer to sleep or shutting
it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Whenyouhave finished workingwith your computer, youcanputitto sleepor shutitdown.
Putting your computer to sleep
If youwill be away from your computer briefly, putthe computer to sleep.Whenthe computer is insleep mode, youcanquickly wake itto resume use,
bypassingthe startup process.To putthe computer to sleep, do one of the following:
Close the display lid. Press the Power button. Press and hold or right-click the Startbuttoninthe lower-leftcorner and
selectShut downSleep.
Openthe charms and thenselectSettings Power Sleep.
To wake the computer, do one of the following:
Press any key onthe keyboard. (Notebook mode only)
Press the Power button.
Press the Windows button.
Shutting down the computer
If youare notgoingto use your computer for a longtime, shutitdown.
To shutdownthe computer, do one of the following:
Press and hold or right-click the Startbuttoninthe lower-leftcorner andselectShut downShut down.
Openthe charms bar and selectSettings Power Shut down.
Note: Putyour computer to sleep before youmove it. Movingyour computer while thehard disk drive is spinningcandamage the hard disk, causingloss of data.
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Chapter 2. Starting to use Windows 8.1
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Touch screen operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The display panel canacceptinputs like a tablet, usingthe multi-touchscreen, or like a traditional notebook computer, usingthe keyboard andtouch pad.
Multi-touch gestures
Youcantouch the screenwith one or more fingertips to perform a variety oftasks.
Frequently used gestures Tasks performed
Tap
Tap once onanitem.Performs anaction, such as startinganapp, openinga link, orperforminga command. Similar toleft-clickingwith a mouse.
Press and hold
Press your finger downand leave ittherefor a moment.
Allows youto see detailedinformationbefore selectinganaction. Canalso opena menuwithmore options. Similar toright-clickingwith a mouse.
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Chapter 2. Starting to use Windows 8.1
(continued)
Frequently used gestures Tasks performed
Zoom
Move two fingers together or apartwhiletouchingthe screen.
Zooms inand outonvisual apps,such as pictures and maps. Canalsojump to the beginningor end of a list.
Rotate
Place two or more fingers onanitem andthenturnyour hand.
Turns anobject. (Note: Notall itemscanbe rotated, dependingupontheapp.)
Slide
Dragyour finger across the screen.Pans or scrolls through lists andpages. Canalso move anobjector be
used to draw or write, dependinguponthe app. Similar to pressingand holdingto panand to scrollingwith a mouse.
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Chapter 2. Starting to use Windows 8.1
21
(continued)
Frequently used gestures Tasks performed
Swipe
Startfrom any edge of the screen, thenswipe inwards toward the center.
Swipingdownfrom the top edge orup from the bottom edge displays atask bar onthe bottom of the screenwith app commands, includingNew,Refresh, and other commands.
If youhave anapp currently open,
youcanalso: Swipe from the top edge to
halfway downthe screenwithoutliftingyour finger to dock thatapponthe leftor rightside of thescreen. This allows youto keeptwo apps opensimultaneously inasplit-screenformat.
Swipe from the top edge straight
downto the bottom edge of thescreencontinuously withoutliftingyour finger to close the currentlyopenapp.
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Chapter 2. Starting to use Windows 8.1
(continued)
Frequently used gestures Tasks performed
Swipinginfrom the leftedge can:
Bringinand openanapp currentlyrunninginthe background.
If there is more thanone currentlyopenapp, youcan: Swipe infrom the leftto bringin
anapp and, withoutliftingyourfinger, push thatapp quickly backoff the leftedge of the screen. Thisdisplays a listof the apps currentlyrunninginthe background.
Swipinginfrom the rightedge of thescreendisplays the charms.
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Chapter 2. Starting to use Windows 8.1
23
Connecting to wireless LAN - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Enabling wireless connection
To enable wireless functions, do one of the following:
Press F7 ( )to disable the Airplane mode if the mode is enabled.
Openthe charms, selectSettings to openthe Network
configurationpage. Toggle the Airplane mode switch to Off.
Connecting to a wireless LANAfter wireless has beenenabled, the computer will automatically scanforavailable wireless networks and display them inthe wireless LAN networklist. To connectto a wireless network, click the network name inthe list, andthenclick Connect.
Note:Some networks require a network security key or passphrase for connection. Toconnectto one of those networks, ask the network administrator or the Internet
Service Provider (ISP) for the security key or passphrase.
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Chapter 2. Starting to use Windows 8.1
Help and support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If youhave any problems usingthe operatingsystem, see the Windows Helpand Supportfile. To openthe Windows Help and Supportfile, do one of thefollowing:
Selectthe Settingscharm, thenselectHelp.
Press F1or Fn + F1(dependingonyour keyboard layout).Youcanread the Windows Help and Supportfile onyour computer. Youcanalso getonline help and supportby clickingthe link listed under More to
explore.Note: A new app, Help + Tips, is also available onthe Startscreenfor youto learnnew
features of Windows 8.1.
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Chapter 3. Lenovo OneKey Recovery system
The Lenovo OneKey Recovery system is software designed to back up and
restore your computer. Youcanuse itto restore the system partitionto itsoriginal status incase of a system failure. Youcanalso create user backupsfor easy restorationas required.
Backing up the system partition
Youcanback up the system partitionto animage file. To back up the systempartition:1 Press the Novo buttonto startthe Lenovo OneKey Recovery system.
2 Click System Backup.
3 Selecta back-up locationand click Next to startthe backup.
Restoring
Youcanchoose to restore the system partitionto its original status or to apreviously created back-up point. To restore the system partition:1 Press the Novo buttonto startthe Lenovo OneKey Recovery system.
2 Click System Recovery. The computer will restartto the recoveryenvironment.
3 Follow the on-screeninstructions to restore the system partitionto itsoriginal status or to a previously created back-up point.
Notes:
If your computer is preinstalled with anoperatingsystem other thanWindows, OneKey
Recovery system is notavailable. To utilize the features of the OneKey Recovery system, your hard disk already includes a
hiddenpartitionby defaultto store the system image file and the OneKey Recovery
system program files. This defaultpartitionis hiddenfor security reasons, which explains
why the available disk space is less thanthe stated capacity.
Notes: Youcanchoose a back-up locationonthe local hard disk drive or anexternal storage
device. Remove the removable hard disk drive before startingthe Lenovo OneKey Recovery
system. Otherwise, data from the removable hard disk drive mightbe lost. The back-up process may take a while. The back-up process is only available whenWindows canbe started normally.
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Chapter 3. Lenovo OneKey Recovery system
If Windows cannotbe started, thenfollow the steps below to startthe LenovoOneKey Recovery system:1 Shutdownthe computer.
2 Press the Novo button. From the Novo Button Menu, selectSystemrecoveryand press Enter.
Notes:
The recovery process is irreversible. Make sure to back up any data youwish to save onthe system partitionbefore startingthe recovery process.
The recovery process may take a while. So be sure to connectthe AC power adapter toyour computer duringthe recovery process.
The above instructions should be followed whenWindows canbe started normally.
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Chapter 4. Troubleshooting
Frequently asked questions- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This sectionlists frequently asked questions by category.
Finding information
What safety precautionsshould I follow when usingmy computer?
The Lenovo Safety and General Information Guidewhich came with yourcomputer contains safety precautions for usingyour computer. Read andfollow all the precautions whenusingyour computer.
Where can I find the hardware specificationsfor my computer?
Youcanfind hardware specificationfor your computer onthe printedflyers which came with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, includingthe warrantyperiod and type of warranty service, see the Lenovo limited warranty flyerthatcame with your computer.
Drivers and preinstalled software
Where are the installation discsfor Lenovo preinstalled software (desktopsoftware)?
Your computer did notcome with installationdiscs for Lenovo preinstalledsoftware. If youneed to reinstall any preinstalled software, youcanfindthe installationprogram onthe D partitionof your hard disk. If youcannotfind the installationprogram there, youcanalso download itfrom the
Lenovo consumer supportwebsite.Where can I find driversfor the varioushardware devicesof my computer?
If your computer is preinstalled with a Windows operatingsystem, Lenovoprovides drivers for all the hardware devices thatyouneed onthe Dpartitionof your hard disk. Youcanalso download the latestdevice driversfrom the Lenovo consumer supportwebsite.
Lenovo OneKey Recovery system
Where are the recovery discs?Your computer did notcome with recovery discs. Use the Lenovo OneKeyRecovery system if youneed to restore the system to its factory status.
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Chapter 4. Troubleshooting
What can I do if the back-up processfails?
If youcanstartthe backup butitfails duringthe back-up process, try thefollowingsteps:1 Close all openprograms, and thenrestartthe back-up process.
2 Check to see if the destinationmedia is damaged. Selectanother pathand thentry again.
When do I need to restore the system to itsfactory status?
Use this feature whenthe operatingsystem fails to startup. If there iscritical data onthe system partition, back itup before startingrecovery.
BIOS setup utility
What isthe BIOS setup utility?
The BIOSsetup utility is ROM-based software. Itdisplays basic computerinformationand provides options for settingbootdevices, security,hardware mode, and other preferences.
How can I start the BIOS setup utility?
To startthe BIOSsetup utility:1 Shutdownthe computer.
2 Press the Novo buttonand thenselectBIOS Setup.
How can I change the boot mode?
There are two bootmodes: UEFIand Legacy Support. To change the bootmode, startthe BIOSsetup utility and setbootmode to UEFIor LegacySupportonthe bootmenu.
When do I need to change the boot mode?
The defaultbootmode for your computer is UEFImode. If youneed toinstall a legacy operatingsystem, such as Windows, Linux or Dos, etc (thatis, any operatingsystem before Windows 8) onyour computer, youmustchange the bootmode to Legacy Support. The legacy operatingsystem,such as Windows, Linux or Dos, etc cannotbe installed if youdon'tchangethe bootmode.
Getting help
How can I contact the customer support center?See Chapter 3. Gettinghelp and serviceinthe Lenovo Safety and GeneralInformation Guide.
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Chapter 4. Troubleshooting
29
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Display problems
When I turn on the
computer, nothing appears
on the screen.
If the screenis blank, make sure that:
- The AC power adapter is connected to thecomputer, and the power cord is plugged into aworkingelectrical outlet.
- The computer power is on. Press the Power buttonagainfor confirmation.
If these items are setcorrectly, and the screenremainsblank, have the computer serviced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
Restore backed-up files to your Windowsenvironmentor the entire contents of your hard diskto its original factory contents usingthe LenovoOneKey Recovery system. If youstill see only thecursor onthe screen, have the computer serviced.
The screen goes blank
while the computer is on.
Your power managementis enabled. Do one of the
followingto resume from sleep mode:- Press any key onthe keyboard. (Notebook mode
only)
- Press the Power button.
- Press the Windows button.
- Press F9( )to confirm whether the backlightof
the LCD screenhas beenturned off.
Sleep problems
The critical low-battery errormessage appears, and the
computer immediately turns
off.
The battery power is gettinglow. Connectthe ACpower adapter to the computer.
The computer enters sleep
mode immediately after
Power-on.
Make sure that:
- The battery is charged.
- The operatingtemperature is withinthe acceptablerange. See Chapter 2. Use and care Informationinthe Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is withinrange, have the computer serviced.
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Chapter 4. Troubleshooting
The computer does not
return from sleep mode andthe computer does not
work.
If your computer is insleep mode, connectthe AC
power adapter to the computer, thenpress theWindows buttonor the Power button.
If the system still does notreturnfrom sleep mode,your system has stopped responding, and youcannotturnoff the computer; resetthe computer. Unsaveddata may be lost. To resetthe computer, press andhold the Power buttonfor eightseconds or more. Ifthe computer still does notreset, remove the ACpower adapter.
Display panel problems
The screen is blank. Do the following:
- If youare usingthe AC power adapter or thebattery, and the battery status indicator is on, pressF12( )to make the screenbrighter.
- If the power indicator is blinking, press the Powerbuttonto resume from sleep mode.
- Press F9( )to confirm whether the backlightof
the LCD screenhas beenturned off.- If the problem persists, follow the solutioninthenextproblem The screenis unreadable ordistorted.
The screen is unreadable or
distorted.
Make sure that:
- The screenresolutionand color quality are correctlyset.
- The monitor type is correct.
Incorrect characters appear
on the screen.
Is the operatingsystem or programs installedcorrectly? If they are installed and configuredcorrectly, have the computer serviced.
Sound problems
No sound can be heard
from the speakers even
when the volume is turned
up.
Make sure that:
- The Mute functionis off.
- The combo audiojack is notbeingused.
-Speakers are selected as the playback device.
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31
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.
Recharge the battery.
Other problems
Your computer does notrespond.
To turnoff your computer, press and hold the Powerbuttonfor eightseconds or more. If the computer stilldoes notrespond, remove the AC power adapter.
Your computer mightlock whenitenters sleep modeduringa communicationoperation. Disable the sleeptimer whenyouare workingonthe network.
The connected external
device does not work.
Do notconnector disconnectany external devicecables other thanUSB while the computer power ison. Otherwise, youmightdamage your computer.
Whenusinghigh power consumptionexternaldevices, such as anexternal USB optical disk drive,use anexternal device power adapter. Otherwise, thedevice may notbe recognized, or the system mayshutdownas a result.
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Trademarks
The followingterms are trademarks or registered trademarks of Lenovo inthe
United States, other countries, or both.
Lenovo
OneKey
Microsoftand Windows are trademarks of MicrosoftCorporationinthe UnitedStates, other countries, or both.
Other company, products, or service names may be trademarks or service marksof others.
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LenovoChina2013