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MODULE

Learning Outcomes

Advanced Business Correspondence10

• Format memo and use templates.• Format block and modified block business letters with special

features.• Format two-page memos and letters.• Create envelopes with special notations.• Improve keying speed and accuracy.

2© 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

• Attention line:• Directs a letter to position or department

within organization. • Key as second line of address.

• Reference line:• Used to direct the reader to source documents

or to files. • Position one line below the letter address.

• Subject line:• Provides a short description of letter purpose.• Place between the salutation and the body of

the letter.

Special Letter Parts Lesson 58

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• Blind copy notation (bc):• Indicates that others are receiving a copy of

the letter without the addressee’s knowledge. • Tap ENTER one time after the reference initials,

enclosure notation, or copy notation (if any). • The blind copy notation appears on copies but

not on the original. Align multiple recipients at the 0.5" tab.

• When email is used to distribute a letter with blind copies, the Bcc box in the email heading is used.

Special Letter Parts (cont.) Lesson 58

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• Mailing notation on a letter:• Provides a record of how the letter was sent or

indicates how recipient should treat the letter.• Key special notations in UPPERCASE at the left

margin one line below the date.

Special Letter Parts (cont.) Lesson 58

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1. Click the Add to Document button.2. Position the insertion point one line space

below the return address or about 1". Key the recipient’s notation—e.g., CONFIDENTIAL—at the left margin.

3. Position the insertion point at about 1.2". Click the Align Text Right button.

4. Key the mailing notation, e.g., AIRMAIL.

Special Letter Parts (cont.)To add notations to an envelope:

Lesson 58