Novus Business and IT Training Program

Managing People

Objective: To understand different areas of taking care of employees and how to create a strong workforce.

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Introduction

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Managing People

• Attracting employees• Choosing employees• Training employees• Rewarding employees• Managing organizational culture• Following laws

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Attracting Employees

Personnel must find new employeesWays to attract good employees:• Salary• Benefits• Clear job descriptions• Create opportunities• Creative advertisements

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Attracting Employees

How to avoid hiring bad employees:• Check backgrounds

• Check references

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Choosing Employees

Methods for choosing employees:• Applications• Interviews

– Structured• Behavior questions• Situation questions

– Unstructured

• Written tests• Work sample tests• Presentations• Work examples

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Training Employees

• Provides skills, knowledge and ability

• For new and old employees• Two basic ways– On the job– Off the job

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Evaluating Employees

• Allows employees to improve their work

• Shows who is ready for promotion• Helps determine salary• Shows which employees have

problems• Can be done with consultants or

from inside the organization

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Evaluating Employees

Things needed for evaluations:• Employee goals• Expectations• Regular feedback• Development resources• Annual performance review

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Rewarding Employees

Salary and benefits are the two most common ways

Personnel’s salary responsibilities are:• Payroll• Amount

Personnel should also manage any benefits

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Organizational Culture

• Culture is the personality of the business

• Personnel can change the culture through its activities

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Following Laws

• Personnel helps the company follow laws– Taxes– Safety–Hiring & firing employees–Workplace behavior

• Personnel tells employees about the laws

• Following laws creates a safe place to work

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Human Capital

• Collection of skills and knowledge that allow employees to work

• Creates value for businesses• Can be increased over time• Personnel’s job is to increase Human

Capital