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Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned...

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Presented to: International Fire and Cabin Safety Research Conference By: Daniel I. Cheney, Manager, Safety Programs Transport Airplane Directorate Federal Aviation Administration Date: October 25-28, 2010 Atlantic City, New Jersey Federal Aviation Administration Lessons Learned From Aviation Accidents Creation of a Web-Based Knowledge System
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Page 1: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Presented to: International Fire and Cabin Safety Research Conference

By: Daniel I. Cheney, Manager, Safety Programs

Transport Airplane Directorate

Federal Aviation Administration

Date: October 25-28, 2010

Atlantic City, New Jersey

Federal AviationAdministrationLessons Learned

From Aviation Accidents

Creation of a Web-Based Knowledge System

Page 2: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

2Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Background

• During the 1990’s and early 2000’s, several large transport accidents occurred which prompted examination of the consistency of:– The design programs– The operational programs– The maintenance programs

and the organizational interfaces connecting these programs

Page 3: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

3Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Organizational Interfaces

Page 4: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

4Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Organizational Interface Accidents:

– Trans World Airways Flight 800– Swissair Flight 111– American Eagle Flight 4184 – Alaska Airlines Flight 261

Page 5: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

5Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

At the NTSB accident hearing in 2000, the FAA committed to undertake a detailed review of its certification and operational processes

– In March 2002, the Certification Process Study(CPS) was issued

Alaska Airlines 261

-The catalyst for an internal review of safety processes

Page 6: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

6Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Web accessible at: http://www.aia-aerospace.org/issues/subject/faa/faa_cert_study.pdf

•Study co-chaired by FAA and industry, supported by experts from several major companies and organizations

Commercial Airplane Certification Process Study

Page 7: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

7Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

CPS Report Finding #8:

“Adequate processes do not exist … within the commercial aviation industry…to ensure that the lessons learned from specific experience … are captured…and made available to the aviation industry…”

Mistakes can be linked to failure to apply past lessons

Page 8: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

8Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

“Those who cannot remember the past are condemned to repeat it.”

George SantayanaProfessor of Philosophy

Harvard UniversityThe Life of Reason, Volume I

1905

Nearly all large transport accidents are enormous human tragedies. A second tragedy is to not learn from them.

Page 9: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

9Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Current Situation

• Lessons from major accidents are not being consistently captured, retained, or applied– Reliance of “On the Job Training” (OJT)– Intended to be captured by requirements, specifications – “That’s an old accident. Why do I need to know

anything about that?”– “Not my job”

Page 10: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

10Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Barriers to Creating anAccident Knowledge System

• Fear of litigation, negative publicity• Lengthy Investigation/Resolution• Continual workforce turnover• IT tools only recently available

Page 11: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

11Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Accident Life CycleInvestigation Process

Resolution Process

TheAccident

Initial corrective actions

Investigation

Corrective actions

Regulations & policies

(from previous incidents)

Research & Development

Proposed rules change

Proposed policy change

Changed regulations &

policies

Lessons Learned

Identified

Airplane certified

Operations begin

In-service Incidents

Reports & Recommendations

Page 12: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

12Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Current Initiative

• In response, the FAA has developed a web based “Lessons Learned from Transport Airplane Accidents” library– Structured; threat based– Comprehensive search/sort capability– Can be integrated with other safety systems

Page 13: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

13Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Library Content

What the Library IS:– An orderly assemblage of available accident

information– Investigation AND resolution content

Page 14: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

14Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Library Content

What the Library is NOT:– Re-investigation of any accident– Assessment of fault or blame– A collection of all accidents; only those with

high lesson value

Page 15: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

15Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Accident Causes-multiple factors

• Often accidents require several factors in order for the accident to happen– All the factors “line up” on a given flight

Page 16: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

16Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Accident Causes-usually not new cause

• Rarely do today’s accidents occur for causes never experienced before– Most accidents involve circumstances similar, if not

identical to previous accidents or incidents

Page 17: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

17Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Precursor Recognition

• Timely and appropriate accident precursor recognition can aid in accident prevention– Those involved in the safety delivery process are now

able to gain knowledge of accident causes

Page 18: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

18Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Accident Intervention

• Strategic removal of one of the key factors can break the accident chain before all the factors “line up”– Effective intervention begins with knowledge– Training of these factors is now possible

Page 19: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

19Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Purpose of Accident Library

• Stop and reverse the loss of costly lessons• Maintain and improve the safety of an already

very safe international aviation system– Training modules are possible using library content

Page 20: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

20Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Accident Library Arrangement

Page 21: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

21Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Life Cycles (3)

Page 22: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

22Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Threat Categories (18)

Page 23: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

23Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Common Themes (5)

Page 24: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

24Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Plans

2007 2008 2009

10 accidents 30 accidents 50 accidents +

Accidents Library Total Content

Prototype Library Release Ongoing

Page 25: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

25Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Summary

• A web-based Accident Library is now available to enhance the safety of an already very safe international aviation system

– Currently available at: http://accidents-ll.faa.gov/

Page 26: Lessons Learned Administration Federal Aviation From Aviation … · 2011-01-14 · Lessons Learned From Aviation Accidents Federal Aviation 2 International Fire and Cabin Safety

Lessons Learned From Aviation Accidents

26Federal AviationAdministrationInternational Fire and Cabin Safety Research Conference

October 25-28; Atlantic City, New Jersey

Demo of the LL Library

• At tomorrow’s conference workshop, the accident library, and related lessons, will be reviewed in the areas of:– Uncontrolled Fire– Cabin Safety/Hazardous Cargo


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