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Let’s Change the Game With Patient-Centered Virtual Healthcare Shanti Gidwani, RN, MSN, MHA, CHE National Sr Director, Healthcare Cisco Canada June 22, 2015
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Sales of wearable technology jumped almost 300% in 2012 as we bought 8.3 M fitness trackers, smart watches, and smart glasses. 19.6 M units ($52 M) were shipped in 2014. Statista.com & wareable.com
Sheridan College Deploys Visual Wait Times App Tech and arts grads combine to create mobile app that
shows real-time queues to improve service levels
Analytics in Video Surveillance auto detect number of people in queue
Increased visibility and choice leads to improved customer satisfaction
Machine People
People want to know expected wait times
Privacy protected through use of hand drawn graphics
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Customer Service (VoWLAN)
Find item In-Store Concierge
Come Help Me! (location-based – Phase 3)
POS and Home delivery
Price/Inventory Check
Shopping List
Mobile Concierge Applets
Recipes (video clips)
Pharmacy
My Promos (coupons)
Shopping Buddies (IM)
?
Prescription is ready
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Continuous monitoring of health conditions in a
LESS EXPENSIVE and more COMFORTABLE home setting; all care
aspects consolidated and coordinated
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Cisco Extended Care: Patient Engagement Access, Interaction, Education
Anywhere Access
Secure Messaging
Access to Care Team-‐ Live Video Interac5ons
Pa2ent Empowerment
Condi5on Specific Pa5ent Educa5on
Weighted Ques5onnaires, Biometric Trends
Educa2onal Video Library
Ques2onnaires/Surveys
Care Team Messaging (Reminders, No5fica5ons)
One Click to Connect
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Cisco solution helps Vancouver-based physician treat patients in Takla Landing over satellite broadband.
High-quality video collaboration solution that connects clinicians and patients in the remote community
Diagnostic peripheral devices were added to send real-time information about a patient’s condition to a Doctor
Used for a broad spectrum of cases, including regular check-up appointments, follow-ups, and education
Pilot program helped reduce travel and improve patient outcomes
People Machine People
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at any time, in any location, and on any device.
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Global Open Standards
Visionary Leadership
Smart Regulation
New Ecosystem
Public Private Partnerships
Creation of a New Industry
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99% of the world is not connected: Amazing things can happen when you connect the unconnected.
Shanti Gidwani [email protected]
@ShantiGidwani
