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"Let's leave that up to the computer" Chris Snijders.

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"Let's leave that up to the computer" Chris Snijders
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Page 1: "Let's leave that up to the computer" Chris Snijders.

"Let's leave that up to the computer"

Chris Snijders

Page 2: "Let's leave that up to the computer" Chris Snijders.

www.chrissnijders.com/supercrunchers2012

Page 4: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Passing the course …

• Presence and active participation, including presentation, evaluation of others, …

• Create “CaseFile” based on the SuperCrunchers book

• Write assignment about own “Super Cruncher” idea

Page 5: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Overview of today

• A famous example: Cook county hospital• The science behind it• Computers as decision makers

• Warning! Upcoming assignment

Page 6: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Case: Cook county hospital

Emergency Department

- 250.000 patients per year

- many persons without insurance

- not enough rooms, overworked staff

- 1996: Brendan Reilly director

(see Gladwell, 2005)

Page 7: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Problem 1: acute chest pain

Diagnose through:

blood pressure, stethoscope: fluid in the lungs, how long have you been experiencing pain, how does it feel precisely, where does it hurt, does it always hurt or only when you exercise, have you had heart problems before, how about your cholesterol, do you have diabetes, let's look at your ECG, are there any heart problems in the family, do you use drugs, how old are you, are you in shape, do you smoke, do you drink, check appearance: stressed, overweight, ....

High risk : 8

Medium risk : 12

Go home30 p/day

Page 8: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Reilly finds Goldman: obv 10,000 cases

Only 4 things matter

ECGBlood pressureFluid in your lungs"unstable angina"

Page 9: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Great! So let's do that! Or not...

Implementation: … physicians protest …

A test: 20 cases were given to several physicians

Hardly any agreement between physicians!

Page 10: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Reilly tests Goldman’s idea

vs

82% 95%

physician Goldman’s scheme

Page 11: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

A literature check …

Clinical versus statisticalprediction

For instance (zie Grove et al., 2000)

– Survival probabilities in medical procedures– Probability of recidivism– Probability of success of starting firms– Choice of job candidates– Diagnosing schizofrenia– Predicting school success– …

Page 12: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

What would a typicaltopic be, where you

would expect the humanto win?

Page 13: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

The results …

Over 160 studies

When given the same info,the number of cases in whichthe expert wins = ??

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Chris Snijders, Super Crunchers, 2012

Models beat Humans (often)How can this be?

Page 15: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

... we have some clues ...

We emphasize the improbable’ (Stickler)

Confirmation bias (Edwards, Wason)

Hindsight bias (Fischhoff)

Cognitive dissonance (Festinger)

“Dealing with probabilities / Base rate neglect”(Bar-Hillel)

Mental sets (Redelmayer, Tversky)

Our memory fools us (Wagenaar)

Page 16: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

And there are more of these

"Mental Floating Frankfurters"

Page 17: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 1: “Mental sets”

Connect the 9 dots with at most 4 straight lines, without lifting your pen from the paper.

• • • • • • • • •

Page 18: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 2: Memory

“Where were you, when …”

Shuttle Columbia Crew Lost Feb. 1, 2003

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Chris Snijders, Super Crunchers, 2012

Restriction 3: the “availability heuristic”

Which is more likely, a plane crash or a car crash?

Page 20: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 4a: dealing with probabilities

Suppose: a manager has a good intuition in business:

– when a problem will arise: he gets a gut-feeling that something is wrong with probability 90%

– when no problem will arise: he gets a gut-feeling that something is wrong with probability 10%

On average, there is a problem in 5% of the transactions.

The manager starts a transaction, and he gets a gut-feeling that something might be wrong.

What is the probability that something is indeed wrong?

Page 21: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 4a - solution

1,000 transactions

50 are problematic950 are not problematic

45xsignal

5xNo signal

855xNo signal

95xsignal

If a signal, then the probability of a problem = 45 / (45+95) = 0.32

Page 22: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 4b: dealing with probabilities

A murder has been committed. The only evidence available is DNA, found at the murder scene. DNA-research shows a match with your DNA.

The probability that two persons are diagnosed as having the same DNA is about 1 in 100.000.

How likely is it that you are the murderer?

Page 23: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 5: overconfidence

Trivial Pursuit: estimate how many questions you will know

Estimates are generally too high ... and this gets worse with expertise!

Page 24: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 6:Finding non-existent patterns

Page 25: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 7: the noble art of finding a broken leg

Page 26: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Restriction 8: where is the feedback?

Page 27: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Decision making =Store, retrieve, combine

Page 28: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Where were we?

End of 1 set of reasons "why" humans (even expert humans) are often outperformed by computer models.

Page 29: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

The competition:

• “Naturalistic decision making” (cf. work by Shanteau)

• Fast and frugal heuristics (cf. Gigerenzer)

Page 30: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

The timelines of ideas

... and the science behind many more questions that you can ask in relation to such topics

• This is an innovation process • Can we find consistencies across topics?• Which kind(s) of crunchers are more likely to

be adopted?• etc...

idea implementation

Page 31: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Reilly finds Goldman: obv 10,000 cases

Only 4 things matter

ECGBlood pressureFluid in your lungs"unstable angina"

Page 32: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

AND?are we using this today?

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Chris Snijders, Super Crunchers, 2012

NO!

Page 34: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Page 35: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

When and why do the models win?

Can we use the experts’ knowledge somehow?

When are the models used, and when not (and why is that)?

What can/should you do when you want to have a model-based solution?

What prevents people from using models?

Page 36: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

The Supercrunchers book

Intro

Who's doing your thinking for you?

Creating your own data with the

flip of a coin

Government by chance

Evidence based medicine

Experts vs equations

Why now?

Are we having fun yet?

On the web site

[CaseFile]

[Example]

[Issue]

[Method]

Page 37: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

“Super Crunching” = using data

• Supercrunching = Using (lots of) data to predict something (think Twitter, Blogs, Airmiles, …) that we normally cannot predict

• Supercrunching = (also) Using data to predict something that humans normally tend to predict– Experts vs models– Experiment– “Natural experiments”

Page 38: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

<show website now>

Page 39: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Passing the course …

• Presence and active participation, including presentation, evaluation of others, …

• Create “CaseFile” based on the SuperCrunchers book

• Write assignment about own “Super Cruncher” idea (or: we take a single topic and each do parts of it)

Page 40: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

Up next …

• Next week: no class (read! And start preparing the first Assignments)

• The week after that: we get creative…

Page 41: "Let's leave that up to the computer" Chris Snijders.

Chris Snijders, Super Crunchers, 2012

To do for next week

• Read the book – cover to cover

• Think about the Cook-county case, try to think about general patterns

• Upcoming assignment will be to create a “casefile” for one of the topics in the book: check for topics that interest you, if possible choose one already, and let me know


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