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CCEA Occupational Studies
Levels 1 and 2
Single Award
Business and Services
Using Office Technology
Exemplar Portfolio
2
Unit 14 Using Office Technology
EXEMPLAR MATERIALS
These exemplar materials were written by an experienced teacher and moderator who has
taught occupational studies for the past eight years. It is hoped that they will provide support
and guidance for both new and existing teachers and lecturers who will be delivering the new
specification of occupational studies units from September 2013.
There are three sections to the exemplar material:
Section 1 Exemplar portfolio
Section 2 Teacher / lecturer guidance & mark schemes for AO1, AO2 and AO3
Section 3 Observation templates for AO2
Whilst the materials were written for the Using Office Technology specification they can be
adapted for any unit in the occupational studies suite of units, if the basic principles outlined
below are followed:
AO1 Knowledge Check
A knowledge check should be completed for each section of the unit specification
The knowledge check should have a clear mark scheme
The learner should be aware of how many marks are available for each question
Use of pictures to make the knowledge check more user friendly
The language and terminology used should not be a barrier to the learner being able to answer the questions
Do not ask double negative questions
Do not ask a series of questions where correct answers are dependant on getting the first or previous answer correct
3
AO2 Practical Assessment
A practical assessment is required for each section of the specification unless otherwise stated
The practical assessment should have a clear mark scheme
The mark scheme should be directly related to the assessment criteria and performance descriptors for the unit
There should be clear annotation indicating why marks have been / not been awarded
Learners should be given every opportunity to complete practical assessments
AO3 Evaluations
Learners should be guided and supported to evaluate within their diary and marks awarded accordingly
Learners should complete an evaluation at the end of each section of the specification
Learners should complete a final evaluation for the unit
A clear marking scheme should be used to mark the evaluation using the performance indicators for the unit.
It is essential that the breakdown of marks awarded for AO1, AO2 and AO3 is clearly shown
in each students portfolio. The final mark awarded for the unit will be a score out of 100
(remember to round up scores if they are 0.5 or above).
4
Occupational Studies
Using Office Technology
Section 1
Exemplar Portfolio
5
CCEA Occupational Studies Levels 1 and 2
Single Award
Business and Services
Using Office Technology
Candidate Name _____________________________________
Candidate Number ___________________________________
Teaching Centre Name ________________________________
Teaching Centre Number ______________________________
Administration Centre Name ___________________________
Administration Centre Number _________________________
Pathway___________________________________________
I certify that the evidence submitted for this unit is my own work.
Learner Signature ________________________________
I certify that the evidence submitted for this unit is the work of _____________________
Teacher/Lecturer Signature ___________________________ Date ___________________
6
Using Office Technology Unit 14 This unit provides learners with a basic knowledge and understanding of administration
practice together with the skills necessary to pursue careers as secretaries, administrators,
receptionists or call centre personnel. Learners will have the opportunity to use a range of
technological equipment found in the modern office. They will develop their proofreading
skills, ensuring all documents are produced to the highest standard and meet agreed
specifications.
This unit includes:
the use of electronic equipment;
consideration of health and safety issues when using office technology;
consideration of environmental issues relating to the use of office technology;
events planning;
consideration of career opportunities in office administration; and
a review and evaluation of performance.
7
Learning Outcomes Section 1 Identify and Show the Purpose of Major Items of Office Equipment Learners should be able to:
understand the responsibilities of both employer and employee in relation to the Health and
Safety at Work Act(HASAWA) 1974 in an office environment;
use a telephone to make and receive calls;
leave and receive messages using an answering machine;
use a scanner to produce electronic copies of documents;
use a computer printer to produce single-sided, double-sided and multiple copies of
documents, including printing in colour and greyscale;
use shredders, calculators, telephones, email, answering machines and fax machines
correctly, confidentially and safely;
follow health and safety rules when using office technology;
identify environmental issues when using office technology;
describe three career opportunities in office administration; and
evaluate their own performance in practical tasks.
Section 2 Use a Photocopier Safely and Effectively 2 Use a Photocopier and Effectively
Learners should be able to:
use a photocopier effectively to produce single pages, multiple copies, double-sided and
multi-page photocopies;
check quality and minimise waste;
identify minor photocopier problems and solve these effectively;
demonstrate the procedure to be followed in the event of machine breakdown;
identify health and safety and environmental issues when using photocopiers; and
evaluate their own performance in practical tasks.
Section 3 Use a Computer to Produce Documents Section 3 Use a Computer to Produce Documents
Learners should be able to:
use a word processing package to create documents from manuscript and printed originals;
use a spreadsheet package to create and manipulate data as specified;
identify the benefits and limitations of these applications;
understand data protection legislation;
send a message by email and include an attachment;
evaluate their own performance in practical tasks; and
carry out an end-of-unit evaluation.
8
Unit 14 - Using Office Technology - Learner Tracking Grid
Learners Name _______________
Learner Outcome E
xc
ell
en
t
Ve
ry g
oo
d
Go
od
Sa
tisfa
cto
ry
Bas
ic
Un
wo
rth
y o
f
cre
dit
10-9
8-7
6-5
4-3
2-1
0
AO1
Health and Safety, environment and related careers
Materials and related skills and knowledge
AO2
Telephone and answering machine tasks
Using a calculator
Using a scanner, a photocopier and a fax machine
Word processing tasks
Spreadsheet tasks
Sending an email
AO3
Task Evaluation
Final / Diary Evaluation
Total Score per column
Total score for unit (max 100)
My diary completed Yes No
My record completed Yes No
The final award will be based on the combined scores of two units as shown in Section 3.4 of the specification.
9
Unit 14 Using Office Technology Mark Grid AO1 Recall of Knowledge
Mark awarded
Final Mark
Section A Assignment 1 /Careers
/10
Assignment 2 /10
Assignment 3 /10
Total
/30
Divide by 3
/10
Section B Assignment 1 /10
Assignment 2 /10
Assignment 3 /10
Total
/30
Divide by 3
/10
AO2 Practical Application
Telephone & answering machine
/10 /10
Using a calculator /10 /10
Using a scanner, a photocopier & a fax machine
/30 Divide by 3 /10
Word processing tasks /10 /10
Spreadsheet tasks /10 /10
Sending an email /10 /10
AO3 Analyse and evaluate work
Assignment 1 /10
Assignment 2 /10
Assignment 3 /10
Sub total /30 Divide by 3 /10
Final evaluation /10 /10
UNIT SCORE TOTAL: /100
10
Teacher/Lecturer Signature _________________
Using Office Technology
My Record
Learner Name ____________________________
COMPLETED PAGE/S diary
understand the responsibilities of both employer and employee in relation to the Health and Safety at Work Act (HASAWA) 1974 in an office environment;
use a telephone to make and receive calls;
leave and receive messages using an answering machine;
use a scanner to produce electronic copies of documents;
use a computer printer to produce single-sided, double-sided and multiple copies of documents, including printing in colour and greyscale;
use shredders, calculators, telephones, email, answering machines and fax machines correctly, confidentially and safely;
follow health and safety rules when using office technology;
identify environmental issues when using office technology;
describe three career opportunities in office administration;
use a photocopier effectively to produce single pages, multiple copies, double-sided and multi-page photocopies;
check quality and minimise waste;
identify minor photocopier problems and solve these effectively;
demonstrate the procedure to be followed in the event of machine breakdown;
identify health and safety and environmental issues when using photocopiers;
use a word processing package to create documents from manuscript and printed originals;
use a spreadsheet package to create and manipulate data as specified;
identify the benefits and limitations of these applications;
understand data protection legislation;
send a message by email and include an attachment;
evaluate their own performance in practical tasks;
carry out an end-of-unit evaluation.
11
CCEA Occupational Studies Levels 1 and 2
My Diary The table below should be completed by the learner.
Unit Title
Learner Name
Class/Teaching Group
Teacher/Lecturer Name
Centre Name
Teaching Centre Name
The section below should be completed by the teacher/lecturer.
Marks Available for
Evaluation (if applicable)
12
TIPS FOR COMPLETING YOUR DIARY:
Make sure you complete a diary entry for all your classes
Remember to fill in the date
Ask your teacher to sign your diary every week and dont forget to sign it yourself!
If you miss a class fill in the date and write absent when you are next in class
You can use what you have written in your diary to help you with your evaluations
You may be awarded marks for your diary so make sure you complete it! If you are unsure what to write, ask your teacher for help
DESCRIPTION SECTION:
When you are completing the description section of your diary think about what you did in class. Include:
Practical activities you completed, for example, made a telephone call, made a poster
Written tasks you completed, for example Health & Safety exercise, preparation for sending a fax
Listening to guest speakers, for example, careers officer
Going on a trip, for example, visit to a solicitors office
Completing assessments
Completing knowledge checks
Completing evaluations
There may be other things not on the list that you will do during this unit remember to write about them in your diary!
EVALUATION SECTION:
When you are completing the evaluation section of your diary, the following questions may help you to evaluate. Ask yourself:
What did I do well / not so well?
How could I improve my skills / knowledge / performance?
What did I enjoy / not enjoy?
What did I find easy / difficult?
Did I follow instructions / procedures? If not, why not?
Would it be helpful if I found out more information from books / magazines / internet?
How could I use my skills / knowledge to work in an office?
What else do I need to know about working in an office?
Has this unit helped me decide what Im going to do when I leave school?
This list does not include all the questions you could ask yourself but it should help you to get started with your evaluation!
13
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
14
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
15
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
16
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
17
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
18
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
Date
Activity Marks
Description
Evaluation
Learner
Signature
Teacher/Lecturer
Signature
19
Occupational Studies
Using Office Technology
AO1- Section
Knowledge & Understanding/ Careers
20
Unit 14: Using Office Technology
(AO1) Guidance for Careers Leaflet
Students knowledge of career opportunities in Office Administration may be demonstrated in an information leaflet. The leaflet should include the following:
A detailed description of 3 job roles in Office Administration. Students should include an explanation of:
- the skills required for each job - the responsibilities of each job - qualifications required for each job - the approximate salary for each job Students should also include an account of what they need to do after they complete this qualification if they would like to work in Office Administration.
There is no requirement for students to have access to a computer to produce the careers leaflet.
21
LEARNER NAME:
Unit 14: Using Office Technology
(AO1) Knowledge Check 1 Items of Office Technology
REMEMBER TO:
Write your name in the space provided at the top of the question paper. Try to answer all questions in section A and B of the knowledge check. Write your answers in the spaces provided.
USEFUL INFORMATION:
There are 30 possible marks for this knowledge check. The numbers in brackets printed down the right-hand side of the pages are the marks available for each question.
Section B
TOTAL MARK
Divided by 2
/10
For teachers use only
Marks
Careers Leaflet
Section A
TOTAL MARK
Divided by 2
/10
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22
Section A: Health and Safety and Environment
1. (a) Write down three health or safety hazards which might cause an accident in an office. 1.________________________________________________________ 2.________________________________________________________ 3.________________________________________________________
[3] (b) Write down two accidents which might occur as a result of the hazards you have identified in question 1. 1.________________________________________________________ 2.________________________________________________________
[2]
2 (a) Write down two rights you have under the Health & Safety at Work NI Order (1978) 1.________________________________________________________ 2.________________________________________________________
[2]
23
(b) Write down three responsibilities you have under the Health & Safety at Work Order (1978) 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
[3]
24
Section B: Materials, Skills and Knowledge
Use your calculator to answer questions 1 to 3 1. Your teacher has asked you to purchase 12 blue pens which cost 1.45 each and 16 file blocks which cost 2.75 each.
(a) Calculate the cost of the 12 blue pens. ____________________
[1] (b) Calculate the cost of the 16 file blocks. _____________________
[1]
(c) Write down the Total Cost to your teacher. _________________
[1]
2. You have searched the internet and now want to purchase a mobile phone. The price shown is 150 but this does not include the VAT. VAT is charged at 20%. You will also have to pay 6.75 for postage. (a) Calculate the amount of VAT you will have to pay. ______________
[1] (b) Write down the Total Cost you will have to pay for the mobile phone.
[2]
3 You have received an invoice for 25 iPads and the total cost is 6475. (a) Calculate the cost of one iPad. ______________________________
[1]
25
4. Linda is a doctors receptionist and needs to contact a patient regarding an appointment. When she phones the patient the phone is answered by an answering machine. Tick all the information Linda should leave on the answering machine for the patient. Lindas name Lindas age The name of the patient The time of the appointment The patients illness The date of the appointment
[4 ]
26
5 (a) Write down two advantages of your organisation having an answering machine. 1. _______________________________________________________ 2. _______________________________________________________
[2] (b) Write down two disadvantages of your organisation having an answering machine. 1. _______________________________________________________ 2. _______________________________________________________
[2]
27
6. You received the following telephone message for Mr K Daniels today at 9 oclock. Message: - Hanna Edmonds from the Purchasing Department phoned to say she had the flu and would not be in work today. She said she will phone again when she is able to return to work. Fill in the While You Were Out form below
To
Date Time
WHILE YOU WERE OUT
Mr/Ms _____________________
From ___________________________
Telephoned Please Call
Called to see you Will call again
Wants to see you Urgent
Returned your call
Message
______________________________________________________________
______________________________________________________________
_____________________________________________________________
Message taken by _______________________________
[5]
THIS IS THE END OF THE KNOWLEDGE CHECK
PLEASE CHECK OVER YOUR ANSWERS
28
LEARNER NAME:
Unit 14: Using Office Technology
(AO1) Knowledge Check 2 The Photocopier
REMEMBER TO:
Write your name in the space provided at the top of the question paper. Try to answer all questions in section A and B of the knowledge check Write your answers in the spaces provided.
USEFUL INFORMATION:
There are 30 possible marks for this knowledge check. The numbers in brackets printed down the right-hand side of the pages are the marks available for each question.
Section B
TOTAL MARK
Divided by 2
/10
For teachers use only
Marks
Section A
TOTAL MARK
/10
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29
Section A: Health and Safety and Environment
1 (a) Write down two things you should do if the photocopier breaks down when you are using it. 1.________________________________________________________ 2.________________________________________________________
[2]
(b) Write down three ways to reduce wasting paper when photocopying documents. 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
[3]
30
(c) Write down three ways to recycle waste paper. 1. _______________________________________________________ 2. _______________________________________________________ 3._______________________________________________________
[3]
(d) Write down two ways to dispose of used toner cartridges. 1. _______________________________________________________ 2. _______________________________________________________
[2]
http://www.thinkstockphotos.co.uk/image/stock-photo-person-sitting-at-desk-in-office-throwing/76038292http://www.thinkstockphotos.co.uk/image/stock-photo-hands-repairing-toner-cartridge/134110195
31
Section B: Materials, Skills and Knowledge 1. Circle the correct answer for each of the following questions (a) Enlarge means to: a) make a copy bigger than the original b) make a copy smaller than the original c) make a copy lighter than the original d) make a copy darker than the original
[1] (b) Reduce means to: a) make a copy bigger than the original b) make a copy smaller than the original c) make a copy lighter than the original d) make a copy darker than the original
[1]
(c) Lighten means to: a) make a copy bigger than the original b) make a copy smaller than the original c) make a copy lighter than the original d) make a copy darker than the original
[1]
(d) Darken means to: a) make a copy bigger than the original b) make a copy smaller than the original c) make a copy lighter than the original d) make a copy darker than the original
[1]
(e) Sorting copies means putting the pages in the correct order. a) TRUE b) FALSE
[1] (f) Fastening copies means putting the pages together using a
stapler or paper clip. a) TRUE b) FALSE
[1]
32
2. Complete the passage below using words from the shaded box.
When making photocopies you should do one copy first to check the
__________. When paper gets stuck inside the photocopier this is
called a ________________. Copies that have one side blank are
called _________________. Copies that have been copied on both
sides are called ______________________.
double-sided paper-jam quality words colour single-sided
[4] 3. Write down two sizes of paper that can be used in a photocopier. 1. _______________________________________________________ 2.________________________________________________________
[2] 4. In your own words write down what is meant by copyright. _________________________________________________________ _________________________________________________________ _________________________________________________________
[4]
33
5. Answer True or False for the following questions (a) Colour copies are cheaper to produce than black and white copies.
True / False (circle the correct answer) [1] (b) It is cheaper to produce multiple copies of a page using a photocopier rather than using a computer printer.
True / False (circle the correct answer) [1] (c) You are allowed to photocopy as many pages from a book as you want. True / False (circle the correct answer) [1] (d) You must always leave a photocopy switched on during the night.
True / False (circle the correct answer) [1]
THIS IS THE END OF THE KNOWLEDGE CHECK
PLEASE CHECK OVER YOUR ANSWERS
34
LEARNER NAME:
Unit 14: Using Office Technology
(AO1) Knowledge Check 3 Using a Computer to Produce
Documents
REMEMBER TO:
Write your name in the space provided at the top of the question paper. Try to answer all questions in section A and B of the knowledge check Write your answers in the spaces provided.
USEFUL INFORMATION:
There are 30 possible marks for this knowledge check. The numbers in brackets printed down the right-hand side of the pages are the marks available for each question.
Section B
TOTAL MARK
Divided by 2
/10
For teachers use only
Marks
Section A
TOTAL MARK
/10
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35
Section A: Health and Safety and Environment 1. Tick the legislation that applies to office workers who use computers regularly as part of their normal work.
Environmental Health H&S (Display Screen Equipment) H&S At Work Act Fair Employment Act
[1] 2. Write down three health risks that may occur when using visual display equipment. 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
[3] 3. Write down two Health & Safety responsibilities an employer has towards their employees who use Visual Display Equipment regularly. 1. _______________________________________________________ 2. _______________________________________________________
[2]
36
4. Circle the minimum temperature acceptable in an office. 9oC
11oC
16oC 20oC
[1] 5. Write down three facts which must be completed to report an accident on an Accident Report Form. 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________
[3]
37
Section B: Materials, Skills and Knowledge 1. (a) The software package word processing allows you to Tick the correct answer
Do calculations
Sort records
Produce letters
Make presentations
[1] (b) Explain what is meant by the term editing text. _________________________________________________________ _________________________________________________________
_________________________________________________________
[3] (c) When formatting a document which of the following can you NOT do Tick the correct answer.
Change the font style
Change the spelling
Change the font size
Change the margins
[1]
38
2. Write down three advantages of using a word processing package to produce documents. 1. _______________________________________________________ 2. _______________________________________________________ 3._______________________________________________________
[3] 3. (a) The software package spreadsheet allows you to Tick the correct answer
Do calculations
Sort records
Produce letters
Make presentations
[1]
4. Write down three advantages of using a spreadsheet package to produce documents. 1. _______________________________________________________ 2. _______________________________________________________ 3.________________________________________________________
[3]
5. The Data Protection Act applies to personal information held by an organisation. Write down three Data Protection Principles. 1. _______________________________________________________ 2. _______________________________________________________ 3.________________________________________________________
[3]
39
6. The Data Protection Act gives employees several rights. Write down two of these rights. 1. _______________________________________________________ 2. _______________________________________________________
[2] 7. Explain what is meant by an attachment to an email. _________________________________________________________ _________________________________________________________ _________________________________________________________
[3]
THIS IS THE END OF THE KNOWLEDGE CHECK
PLEASE CHECK YOUR ANSWERS
40
Occupational Studies
Using Office Technology
AO2- Section
Practical Assessments
41
AO2 Assessments Unit 14 - Using Office Technology You have been asked by your Principal to assist in arranging the Year 12 Prize Night. You will need to organise a guest speaker, notify staff and parents, prepare Prize Night booklets and arrange refreshments for the evening. Your teacher/tutor will give you information to help you complete these tasks. NB Remember to include all your printouts/evidence in your portfolio AO2 Assessment 1 (Section 1 Using the telephone and fax machine) - Produce a to do list in order to complete the task. - Phone the guest speaker to confirm the date of the Prize Night. - Leave a message on your Principals secretarys answering machine to confirm
guest speakers details. - Send a fax to the guest speaker to confirm the arrangements. AO2 Assessment 2 (Section 2/3 Using a Word Processor and Photocopier) - Produce a list of contact details - Word process a letter with tear off slip informing parents of arrangements for prize night - Word process pages for prize night booklet - Word process memo to all staff notifying them about the arrangements for prize night - Produce an A4 leaflet/poster to promote prize night, scanning in the school logo - Photocopy parental letter on to headed paper - Photocopy prize night booklet AO2 Assessment 3 (Section 3 Sending e-mails and Creating/amending a spreadsheet) - Send an e-mail to your Principal attaching the leaflet/poster
- Send an e-mail to the catering supervisor requesting refreshments for prize night. - Create and amend a spreadsheet to cost the event
42
LEARNER NAME:
Unit 14: Using Office Technology
(AO2) Assessment 4 Using the Calculator
REMEMBER TO:
Write your name in the space provided at the top of the question paper. Try to answer all questions. Write your answers in the spaces provided.
http://www.askbaby.com/changing-and-washing.htmhttp://www.askbaby.com/changing-and-washing.htm
43
USING YOUR CALCULATOR ANSWER THE FOLLOWING QUESTIONS
903 9398 2332.00 647.4 809
+ 2498 + 12875 + 92.80 + 18.6 + 671
+ 89 + 698 + 15.82 +403.0 + 34.28
+ 952 + 20 + 210.00 + 37.0 + 3984.40
_____ ______ _______ _____ ________
121 25827 869584 298.87 29382.23
- 75 - 17463 - 435113 -114.35 - 2594.30
____ _______ _______ ______ _________
623 2983 25 5162 5891
x 7 x 18 x 24 x 9 x 10
____ _____ ____ _____ _____
516 2184 3975 81000 56240
. . . . .
. 4 . 26 . 25 . 648 . 10
____ ______ _____ ______ ______
[20]
44
Occupational Studies
Using Office Technology
AO3 - Section
Evaluations
45
Unit 14: Using Office Technology
(AO3) Self Evaluation 1 (Making a telephone call and sending a fax)
Learner Name:_______________________________________
1. What did I do well in the assessment? (Explain why) ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 2. What could I have done better in the assessment? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
Think about:
- your preparation
- following procedures
- skills used
- safety
- doing it yourself
Think about:
- what you forgot to do
- what you needed to know more about
- what you didnt do very well
Use the light bulbs to help you.
You can also add your own ideas.
Dont forget you can also use the
information you have written in your
diary to help you!
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46
3. What would I do differently next time? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
4. What skills have I developed? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 5. What have I learnt from the experience? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
/10
Think about:
- what you wrote in question 2 - how you could do things better
Think about your
skills in: - organising
- following procedures
- working alone
- being independent
Think about:
- what you have learnt about using the telephone and fax machine - why this is important
47
Unit 14: Using Office Technology
(AO3) Self Evaluation 2 (Using a Word Processor and Photocopier)
Learner Name:_______________________________________
1. What did I do well in the assessment? (Explain why) ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 2. What could I have done better in the assessment? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
Think about:
- your preparation
- following procedures
- skills used
- safety / dressing
- doing it yourself
Think about:
- what you forgot to do
- what you needed to know more about
- what you didnt do very well
Use the light bulbs to help you.
You can also add your own ideas.
Dont forget you can also use the
information you have written in your
diary to help you!
http://www.askbaby.com/changing-and-washing.htmhttp://www.askbaby.com/changing-and-washing.htm
48
3. What would I do differently next time? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
4. What skills have I developed? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 5. What have I learnt from the experience? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
/10
Think about:
- what you wrote in question 2 - how you could do things better
Think about your
skills in: - organising
- following procedures
- working alone
- being independent
Think about:
- what you have learnt about word processing and using a photocopier
- why this is important
49
Unit 14: Using Office Technology
(AO3) Self Evaluation 3 (Sending e-mails and Creating/amending a spreadsheet)
Learner Name:_______________________________________
1. What did I do well in the assessment? (Explain why) ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 2. What could I have done better in the assessment? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
Think about:
- your preparation
- following procedures
- skills used
- safety
- doing it yourself
Think about:
- what you forgot to do
- what you needed to know more about
- what you didnt do very well
Use the light bulbs to help you.
You can also add your own ideas.
Dont forget you can also use the
information you have written in your
diary to help you!
http://www.askbaby.com/changing-and-washing.htmhttp://www.askbaby.com/changing-and-washing.htm
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3. What would I do differently next time? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
4. What skills have I developed? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 5. What have I learnt from the experience? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
/10
Think about:
- what you wrote in question 2 - how you could do things better
Think about your
skills in: - organising
- following procedures
- working alone
- being independent
Think about:
- what you have learnt about sending e-mails and creating/amending a spreadsheet - why this is important
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Unit 14: Using Office Technology
(AO3) Final Unit Evaluation
Learner Name:_______________________________________
1. What did I do well in this unit? (Explain why) ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 2. What could I have done better in this unit? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
Think about:
- your preparation
- following procedures
- skills used
- safety
- doing it yourself
Think about:
- what you forgot to do
- what you needed to know more about
- what you didnt do very well
Use the light bulbs to help you.
You can also add your own ideas.
Dont forget you can also use the
information you have written in your
diary and in your task evaluations to
help you!
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3. What skills have I gained in this unit? (Explain why)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
4. What skills do I need to develop? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 5. How will these skills help me to decide the type of career I would like to follow? (Explain)
____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
____________________________________________
/10
Think about:
- all the equipment you have used - working in a team - following instructions
Think about your
skills in: - organising
- following procedures
- working alone
- being independent
Think about:
- the type of career you would like - the skills and
qualifications you would need
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Occupational Studies
Using Office Technology
Section 2
Teacher/lecturer guidance &
Mark schemes for AO1, AO2 & AO3
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Unit 14: Using Office Technology
(AO1) Mark sheet for careers leaflet
Learner Name:________________________________________
(A01) Careers in Office Administration
9 - 10
Excellent knowledge of career opportunities in Office Administration
7 - 8
Very good knowledge of career opportunities in Office Administration
5 - 6
Good knowledge of career opportunities Office Administration
3 - 4
Satisfactory knowledge of career opportunities Office Administration
1 - 2
Basic knowledge of career opportunities Office Administration
Comment:
Score: /10
Teachers signature:___________________________
Students signature:___________________________
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OCCUPATIONAL STUDIES 2013
Business and Services
Unit 14:
Using Office Technology
(AO1) Knowledge Check 1 Items of Office Technology
MARK SCHEME
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Section A: Health and Safety and Environment 1. (a) Write down three health or safety hazards which might cause an accident in an office. Answers may include any three of the following points:
Trailing leads
Overloaded electric sockets
Fire exits blocked
Spilled liquid
Overloaded shelves
Open filing cabinet drawers
Uneven floors
Frayed carpet
Any other valid points will be given credit. (3 x [1]) [3] 1 (b) Write down two accidents which might occur as a result of the hazards you have identified in question 1. Answers may include any two of the following points but must be related to answers in question 1(a)
Staff tripping and falling
Fires starting
Staff unable to escape in the event of an emergency
Staff slipping and falling
Staff cutting leg on edge of drawer
Risk of materials falling off shelves and injuring staff Any other valid points will be given credit. (2 x [1]) [2] 2 (a) Write down two rights you have under the Health & Safety at Work NI Order (1978) Answers may include any two of the following points: The right to work in a safe environment The right to training needed to do the job The right to appropriate equipment for the job The right to protective clothing for the job The right to toilets The right to washing facilities The right to drinking water The right to adequate first aid facilities Any other valid points will be given credit. (2 x [1]) [2]
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2 (b) Write down three responsibilities you have under the Health & Safety at Work Order (1978) Answers may include any three of the following points:
Follow the training you have received when using any work items your employer has given you.
Take reasonable care of your own and other peoples health and safety
Co-operate with your employer on health and safety
Tell someone (your employer, supervisor, or health and safety representative) if you think the work or inadequate precautions are putting anyones health and safety at risk.
Any other valid points will be given credit. (3 [1]) [3] Section B: Materials, Skills and Knowledge 1. Your teacher has asked you to purchase 12 blue pens which cost 1.45 each and 16 file blocks which cost 2.75 each.
(d) Calculate the cost of the 12 blue pens. ________17.40____________ [1]
(e) Calculate the cost of the 16 file blocks. ________44.00____________ [1]
(f) Write down the Total Cost to your teacher. _____61.40___________ [1]
2. You have searched the internet and now want to purchase a mobile phone. The price shown is 150 but this does not include the VAT. VAT is charged at 20%. You will also have to pay 6.75 for postage.
(a) Calculate the amount of VAT you will have to pay. ____30____________
[1] (b) Write down the Total Cost you will have to pay for the mobile phone.
150 + 30 + 6.75 = 186.75
[2]
3 You have received an invoice for 25 iPads and the total cost is 6475.
(a) Calculate the cost of one iPad. _________259________________________ [1]
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4. Linda is a doctors receptionist and needs to contact a patient regarding an appointment. When she phones the patient the phone is answered by an answering machine. Tick all the information Linda should leave on the answering machine for the patient. Lindas name Lindas age The name of the patient The time of the appointment The patients illness The date of the appointment Allow 1 mark for each correct answer. If more than 4 items ticked NO marks allocated.
[4 ]
5 (a) Write down two advantages of your organisation having an answering machine. Answers may include any two of the following points:
No messages are missed
Messages can be left 24/7
Accurate record of message including date and time received
Outgoing message can provide information to the call Any other valid points will be given credit. (2 x [1])
[2] 5 (b) Write down two disadvantages of your organisation having an answering machine. Answers may include any two of the following points:
The message may not be clear
The machine may be out of order therefore message cannot be left
The tape may be full and message cannot be left
Impersonal Any other valid points will be given credit. (2 x [1])
[2]
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6. You received the following telephone message for Mr K Daniels today at 9 oclock. Message: - Hanna Edmonds from the Purchasing Department phoned to say she had the flu and would not be in work today. She said she will phone again when she is able to return to work. Fill in the While You Were Out form TO Mr K Daniels DATE Todays date TIME 9 am MR/MRS Hanna Edmonds FROM Purchasing MESSAGE Hanna has flu and will not be in work today. She will phone again to let
you know when she is able to return to work. MESSAGE TAKEN BY Learners name Allow mark for each of the following :- T0; Date; Time; Title; From; Message taken by
(6 x []) [3]
Allow up to 2 marks for message details. [2]
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OCCUPATIONAL STUDIES 2013
Business and Services
Unit 14:
Using Office Technology
(AO1) Knowledge Check 2 The Photocopier
MARK SCHEME
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Section A: Health and Safety and Environment 1 (a) Write down two things you should do if the photocopier breaks down when you are using it. Answers may include any three of the following points:
Tell someone in authority
Put a notice on the photocopier stating it is broken
Phone the service engineer
Any other valid points will be given credit. (2 x [1]) [2] 1 (b) Write down three ways to reduce wasting paper when photocopying documents. Answers may include any two of the following points
Reduce A4 to A5
Photocopy double-sided instead of single-sided
Check the quality of the first copy before producing multiple copies
Only copy the number required Any other valid points will be given credit. (3 x [1]) [3] 1 (c) Write down three ways to recycle waste paper. Answers may include any two of the following points
Send to recycling company
Reuse in the office if one side is blank
In a school use in the Art Department Any other valid points will be given credit. (3 x [1]) [3] 1 (d) Write down two ways to dispose of used toner cartridges. Answers may include the following points
Send to recycling company
Refill Any other valid points will be given credit. (2 x [1]) [2]
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Section B: Materials, Skills and Knowledge 1. Circle the correct answer for each of the following questions
(a) Enlarge means to: Answer( a) make a copy bigger than the original
[1] (b) Reduce means to: Answer (b) make a copy smaller than the original
[1]
(c) Lighten means to: Answer (c) make a copy lighter than the original
[1]
(d) Darken means to: Answer (d) make a copy darker than the original
[1]
(e) Sorting copies means putting the pages in the correct order. Answer TRUE
[1] (f) Fastening copies means putting the pages together using a stapler or paper
clip. Answer TRUE
[1] 2. Complete the passage below using words from the shaded box. When making photocopies you should do one copy first to check the _quality_____.
When paper gets stuck inside the photocopier this is called a __paper-jam_______.
Copies that have one side blank are called __single-sided________. Copies that
have been copied on both sides are called __double-sided__________.
(4 x [1]) [4]
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3. Write down two sizes of paper that can be used in a photocopier.
Answers may include any two of the following points
A3
A4
A5 Any other valid points will be given credit (2 x [1]) [2] 4. In your own words write down what is meant by copyright. Answer should include that copyright is
the exclusive legal right
of the originator of a product/service
for a fixed number of years
to print, publish, perform, film, or record literary, artistic, or musical material. (4 x [1])
[4] 5. Answer True or False for the following questions (a) Colour copies are cheaper to produce than black and white copies.
Answer False [1] (b) It is cheaper to produce multiple copies of a page using a photocopier rather than using a computer printer.
Answer True [1] (c) You are allowed to photocopy as many pages from a book as you want. Answer False [1] (d) You must always leave a photocopy switched on during the night.
Answer False [1]
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OCCUPATIONAL STUDIES 2013
Business and Services
Unit 14:
Using Office Technology
(AO1) Knowledge Check 3 Using a Computer to Produce Documents
MARK SCHEME
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Section A: Health and Safety and Environment 1. Tick the legislation that applies to office workers who use computers regularly as part of their normal work.
Answer H&S (Display Screen Equipment) [1] 2. Write down three health risks that may occur when using visual display equipment. Answers may include the following points
Repetitive Wrist Strain
Eyesight Strain
Back Strain Any other valid points will be given credit. (3 x [1]) [3] 3. Write down two Health & Safety responsibilities an employer has towards their employees who use Visual Display Equipment regularly. Answers may include any two of the following points
analyse workstations to assess and reduce risks
make sure controls are in place
provide information and training
provide eye and eyesight tests on request, and special spectacles if needed
review the assessment when the user or DSE changes Any other valid points will be given credit. (2 x [1]) [2] 4. Circle the minimum temperature acceptable in an office. Answer 16oC
[1]
5. Write down three facts which must be completed to report an accident on an Accident Report Form. Answers may include any three of the following points
name of injured person
address of injured person
details of how accident occurred
details of injuries
name of person completing the form
address of person completing the form
Any other valid points will be given credit. (3 x [1]) [3]
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Section B: Materials, Skills and Knowledge 1. (a) The software package word processing allows you to: Tick the correct answer Answer Produce letters
[1] 1 (b) Explain what is meant by the term editing text. Editing text means:- changing the words reformatting (font style, font size) using bold using italics using underscore indenting paragraphing changing margins Any other valid points will be given credit.
Award up to 3 marks
[3] 1(c) When formatting a document which of the following can you NOT do? Tick the correct answer. Answer Change the spelling
[1] 2. Write down three advantages of using a word processing package to produce
documents. Answers may include any three of the following points
Documents can be saved to use again
Documents can be reformatted
Documents can be edited
Documents can be stored
Documents can be amended
Any other valid points will be given credit. (3 x [1] [3]
3. (a) The software package spreadsheet allows you to: Tick the correct answer
Answer Accept Do Calculations or Sort records [1]
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4. Write down three advantages of using a spreadsheet package to produce documents. Answers may include any three of the following points
Documents can be saved to use again
Documents can be edited
Documents can be stored
Documents can be amended
Formula can be included to make calculations
Graphs can be produced from spreadsheets
Any other valid points will be given credit. (3 x [1]) [3] 5. The Data Protection Act applies to personal information held by an organisation. Write down three Data Protection Principles. Answers may include any three of the following points
processed fairly and lawfully
for limited purposes
relevant
not excessive
accurate
up to date
not kept for longer than is necessary
processed in line with the rights of individuals
secure not transferred to other countries without adequate protection
Any other valid points will be given credit. (3 x [1]) [3]
6. The Data Protection Act gives employees several rights. Write down two of these rights. Answers may include any two of the following
The right to obtain information held about themselves.
The right to prevent direct marketing
The right to have personal information corrected
The right to prevent automated decisions Any other valid points will be given credit. (2 x [1]) [2]
7. Explain what is meant by an attachment to an email. An attachment to an email is a file which is added to the email and sent at high-speed anywhere in the world. Files can be photographs, music, letters, text, spreadsheets or databases. Allow up to 3 marks [3]
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 1 (Fax machine)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Draft and word process information
Obtain fax details
Locate and select the appropriate equipment/resources for the task
Obtain approval to use equipment
Check fax machine has sufficient paper
Skills Written communication
Listening
Word processing
Ability to operate machinery
Procedures Dial fax number
Insert cover sheet and letter to confirm arrangements in the machine in the correct order
Press the Start button
Obtain transmission slip
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 1 (Using the telephone)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Draft and word process message
Obtain telephone details
Locate and select the appropriate equipment/resources for the task
Obtain approval to use equipment
Skills Oral communication
Listening
Word processing
Procedures Dial telephone number
Deliver message orally
Record details of conversation
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 2 (Using the photocopier)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Locate and select the appropriate equipment
Select appropriate functions
Check originals for quality
Skills Oral communication
Listening
Accuracy
Presentation
Ability to operate equipment
Procedures Select appropriate functions on photocopier
Check quality of original/first copy
Minimise waste
Sort and fasten documents
Produce single-sided pages
Produce double-sided pages
Produce multi-page document
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 2 (Using the scanner)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Locate and select the appropriate equipment
Select appropriate functions
Check originals for quality
Skills Oral communication
Listening
Accuracy
Presentation
Ability to operate equipment
Procedures Select appropriate functions on scanner
Check quality of original
Minimise waste
Scan single page
Scan multi-page document
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 2 (Using word processor)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Locate and select the appropriate equipment/software
Correctly log on
Obtain details needed for booklet/letter/memo/leaflet
Draft and word process information
Log off correctly
Skills Oral communication
Listening
Word processing
Accuracy
Presentation
Ability to operate equipment
Procedures Input data
Save data
Amend data
Check accuracy
Print documents
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 3 (sending emails)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Obtain details needed for email
Locate and select the appropriate equipment/software
Correctly log on
Correctly log off
Skills Oral communication
Listening
Word processing
Literacy
Accuracy
Presentation
Internet
Ability to operate equipment
Procedures Create emails
Send emails to appropriate addresses
Obtain screen prints
Use internet to send emails
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 3 (creating/amending a spreadsheet)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Obtain details required to create spreadsheet
Locate and select the appropriate equipment/software
Correctly log on
Correctly log off
Skills Oral communication
Listening
Spreadsheet
Literacy
Numeracy
Accuracy
Presentation
Ability to operate equipment
Procedures Create spreadsheet
Amend spreadsheet
Check accuracy
Save documents
Print documents
Safety Ensure safety procedures carried out
Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
TEACHER GUIDANCE - (AO2) Assessment 4 (Using a calculator)
You may wish to consider the following points when awarding marks in each section. This list is not exhaustive.
Preparation Locate and select the appropriate equipment
Skills Oral communication
Listening
Numeracy
Accuracy
Procedures Input data
Use appropriate calculator functions
Check answer for accuracy
Safety Leave work area tidy
Independence Level of prompting required
Level of guidance required
Level of instruction required
Level of intervention required
Level of support required
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Unit 14: Using Office Technology
(AO2) Assessment 1 - (Using the fax machine) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6- 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for using the fax machine divide by 6
Teachers signature:____________________________
Students signature:_____________________________
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Unit 14: Using Office Technology
(AO2) Assessment 1 - (Using the telephone/answering machine) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6- 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for using the telephone/answering machine divide by 6
Teachers signature:____________________________
Students signature:_____________________________
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Unit 14: Using Office Technology
(AO2) Assessment 2 - (photocopying tasks) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 -20 Excellent practical skills demonstrated
/20
14 -17 Very good practical skills demonstrated
10 -13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for photocopying tasks divide by 6
Teachers signature:____________________________ Students signature:_____________________________
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Unit 14: Using Office Technology
(AO2) Assessment 2 - (Using a scanner) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for using a scanner divide by 6
Teachers signature:____________________________
Students signature:_____________________________
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Unit 14: Using Office Technology
(AO2) Assessment 2 - (Wordprocessing tasks) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for word processing task divide by 6
Teachers signature:____________________________
Students signature:_____________________________
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Unit 14: Using Office Technology
(AO2) Assessment 3- (Sending emails) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for sending emails divide by 6
Teachers signature:____________________________
Students signature:_____________________________
http://www.askbaby.com/changing-and-washing.htmhttp://www.askbaby.com/changing-and-washing.htm
82
Unit 14: Using Office Technology
(AO2) Assessment 3- (creating/amending a spreadsheets) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
Independence
9 - 10 Excellent level of independence throughout the activity /10
7 - 8 Very good level of independence throughout the activity
5 - 6 Good level of independence throughout the activity
3 - 4 Satisfactory level of independence throughout the activity
1 - 2 Basic level of independence throughout the activity
Comment:
To obtain final mark for sending emails divide by 6
Teachers signature:____________________________
Students signature:_____________________________
http://www.askbaby.com/changing-and-washing.htmhttp://www.askbaby.com/changing-and-washing.htm
83
Unit 14: Using Office Technology
(AO2) Assessment 4 - (Using a calculator) Mark Sheet
Learner Name:_________________________________________________
Preparation
9 - 10 Excellent preparation of self and work station /10
7 - 8 Very good preparation of self and work station
5 - 6 Good preparation of self and work station
3 - 4 Satisfactory preparation of self and work station
1 - 2 Basic preparation of self and work station
Comment:
Skills
18 - 20 Excellent practical skills demonstrated
/20
14 - 17 Very good practical skills demonstrated
10 - 13 Good practical skills demonstrated
6 - 9 Satisfactory practical skills demonstrated
1 - 5 Basic practical skills demonstrated
Comment:
Procedures
9 - 10 Excellent ability to follow procedure /10
7 - 8 Very good ability to follow procedure
5 - 6 Good ability to follow procedure
3 - 4 Satisfactory ability to follow procedure
1 - 2 Basic ability to follow procedure
Comment:
Safety
9 - 10 Excellent level of safety demonstrated /10
7 - 8 Very good level of safety demonstrated
5 - 6 Good level of safety demonstrated
3 - 4 Satisfactory level of safety demonstrated
1 - 2 Basic level of safety demonstrated
Comment:
I