®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Level - 2 Process Areas (CMMI-DEV)
Defined
Quantitatively
Managed
Managed
Initial
© Software Engineering Institute
Optimizing
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Organizational Training
Organizational Process Definition
Organizational Process Focus
Organizational Process Performance
Project Monitoring and Control
Project Planning
Supplier Agreement Management
Requirements Management
Integrated Project Management
Risk Management
Quantitative Project Management
Requirements Development
Technical Solution
Product Integration
Verification
Validation
Organizational Performance Management
Configuration Management
Process & Product QA
Measurement & Analysis
Decision Analysis & Resolution
Causal Analysis & Resolution
Engineering Project Management Process Management Support
2
3
4
5
2
3
4
5
Staged View of Process Areas : CMMI-DEV
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University. 3
• At this level, Projects establish the foundation for the organization to
become effective service providers
– Create project strategy and set realistic commitments
– Plan achievements within the project, evaluate actual progress and ensure
the service is delivered as planned
Level 2 - Managed
Source of drawings: CMU/SEI-93-TR-024
–Service provider establishes agreements with customers as well as develops
and manages customer and contractual requirements
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Requirements Management
Requirements
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Requirements Management
The purpose of Requirements Management (REQM) is to
manage requirements of the project’s products and product
components and to ensure alignment between those
requirements and the project’s plans and work products.
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Requirements Management
• Manage Requirements (SG1)
There are 1 specific goal in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Requirements Management
SG1: Manage Requirements
Obtain Commitment To Requirements SP
1.2
Manage Requirements Changes SP
1.3
Maintain Bidirectional Traceability
of Requirements
SP
1.4
Understand Requirements SP
1.1
Planning
Data
Requirements
Ensure Alignment Between Project Work
And Requirements
SP
1.5
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
• Establish Estimates (SG1)
• Develop a Project Plan (SG2)
• Obtain Commitment to the Plan (SG3)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 3 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
• The purpose of Project Planning is to establish and maintain
plans that define project activities.
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
One of the keys to effectively managing a project is project
planning. The process area involves the following activities:
•Developing the project plan
•Interacting with relevant stakeholders appropriately
•Getting commitment to the plan
•Maintaining the plan
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
• Establish Estimates (SG1)
• Develop a Project Plan (SG2)
• Obtain Commitment to the Plan (SG3)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 3 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
SG1: Establish Estimates
Establish Estimates of Work products
and Task attributes
SP
1.2
Define Project Life Cycle Phases SP
1.3
Estimate Effort and Cost SP
1.4
Estimate the Scope of the Project SP
1.1
Planning
Data
Requirements
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
Establish the Project Plan SP
2.7
Pro
ject
Pla
n
SG2: Develop a Project Plan
Planning
Data
Identify Project Risks SP
2.2
Establish the Budget & Schedule SP
2.1
7:00
7:30
8:00
8:30
9:00
930
10:00
10:30
11:00
1130
12:00
12:30
1:00
1:30
2:00
2:30
3:00
3:30
4:00
4:30
5:00
Plan Data Management SP
2.3
Plan for Needed Knowledge & Skills SP
2.5
Plan Stakeholder Involvement SP
2.6
Plan the Project’s Resources SP
2.4
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Planning
SG3: Obtain Commitment to the Plan
Pro
ject
Pla
n
Review Plans that Affect the Project SP
3.1
Su
b
Pro
ject
Pla
n
Su
b
Pro
ject
Pla
n
Su
b
Pro
ject
Pla
n
Reconcile Work and Resource Levels SP
3.2
Obtain Plan Commitment SP
3.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Monitoring and Control
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Monitoring and Control
The purpose of Project Monitoring and Control
(PMC) is to provide an understanding of the
project’s progress so that appropriate corrective
actions can be taken when the project’s
performance deviates significantly from the plan.
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Monitoring and Control
• Monitor Project Against Plan(SG1)
• Manage Corrective Action to Closure (SG2)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 2 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Monitoring and Control
SG1: Monitor Project Against Plan
Pro
ject
Pla
n
Monitor Project Risks SP
1.3
Monitor Commitments SP
1.2
7:00
7:30
8:00
8:30
9:00
930
10:00
10:30
11:00
1130
12:00
12:30
1:00
1:30
2:00
2:30
3:00
3:30
4:00
4:30
5:00
Monitor Data
Management
SP
1.4
Monitor Project
Planning Parameters SP
1.1
Monitor Stakeholder
Involvement
SP
1.5
Conduct Progress Reviews
SP
1.6
Conduct Milestone Reviews
SP
1.7
Project
Progress
Report
Milestone
Review
Report
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Project Monitoring and Control
SG2: Manage Corrective Action to Closure
Project
Progress
Report
Milestone
Review
Report
Analyze Issues SP
2.1
WHY
Manage Corrective Action SP
2.3
Take Correction Action SP
2.2
Actions
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Supplier Agreement Management
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Supplier Agreement Management
• The purpose of Supplier Agreement Management (SAM) is
to manage the acquisition of products and services from
suppliers.
The Supplier Agreement Management process area involves the following
activities:
• Determining the type of acquisition
• Selecting suppliers
• Establishing and maintaining agreements with suppliers
• Executing supplier agreements
• Accepting delivery of acquired products
• Ensuring successful transition of acquired products
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Supplier Agreement Management
• Establish Supplier Agreements(SG1)
• Satisfy Supplier Agreements(SG2)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 2 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Supplier Agreement Management
SG1: Establish Supplier Agreements
Establish Supplier Agreements SP
1.3
Requirements
Select Suppliers SP
1.2 Determine Acquisition type SP
1.1
Supplier
Requirements
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Supplier Agreement Management
SG2: Satisfy Supplier Agreements
Execute the Supplier Agreement SP
2.1
Accept the Acquired Product SP
2.2
Ensure Transition Products SP
2.3
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Measurement and Analysis
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Measurement and Analysis
• The purpose of Measurement and Analysis (MA) is to
develop and sustain a measurement capability used to
support management information needs.
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Measurement and Analysis
• Align Measurement and Analysis Activities(SG1)
• Provide Measurement Results (SG2)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 2 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Measurement and Analysis
SG1: Align Measurement and Analysis Activities
Specify Data Collection
and Storage Procedures
SP
1.3 DP
Specify Analysis
Procedures
SP
1.4 DP
Specify Measures SP
1.2
Establish Measurement
Objectives
SP
1.1
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Measurement and Analysis
SG2: Provide Measurement Results
Store Data and Results SP
2.3
Analyze Measurement Data SP
2.2
Analysis 34
Design 45
Coding 125
Testing 67
Communicate Results SP
2.4
Obtain Measurement Data SP
2.1
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Process and Product Quality Assurance
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Process and Product Quality Assurance
The purpose of Process and Product Quality Assurance
(PPQA) is to provide staff and management with objective
insight into processes and associated work products.
• Objectively evaluating performed processes and work products against
applicable process descriptions, standards, and procedures
• Identifying and documenting noncompliance issues
• Providing feedback to project staff and managers on the results of quality
assurance activities
• Ensuring that noncompliance issues are addressed
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Process and Product Quality Assurance
• Objectively Evaluate Processes and Work
Products(SG1)
• Provide Objective Insight (SG2)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 2 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Process and Product Quality Assurance
SG1: Objectively Evaluate Processes and Work Products
Objectively Evaluate
Work Products
SP
1.2
Project
Plan
Requirements
Design
Test Plans
Objectively Evaluate Processes SP
1.1
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Process and Product Quality Assurance
SG2: Provide Objective Insight
Communicate and Resolve
Noncompliance Issues
SP
2.1 Establish Records
SP
2.2 VWX
YZ
STUPQR
MNOJKL
GHI
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
• The purpose of Configuration Management (CM) is to
establish and maintain the integrity of work products using
configuration identification, configuration control,
configuration status accounting, and configuration audits.
• Identifying the configuration of selected work products that compose
baselines at given points in time
• Controlling changes to configuration items
• Building or providing specifications to build work products from the
configuration management system
• Maintaining the integrity of baselines
• Providing accurate status and current configuration data to developers,
end users, and customers
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
• Establish Baselines(SG1)
• Track and Control Changes (SG2)
• Establish Integrity (SG3)
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
There are 3 specific goals in the process area -
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
SG1: Establish Baselines
Identify Configuration Items SP
1.1
Project
Plan
Requirements
Design
Test Plans Create or Release Baselines SP
1.3
Establish a Configuration
Management System
SP
1.2
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
SG2: Track and Control Changes
Track Change Requests SP
2.1
Change
Request
Control Configuration
Items
SP
2.2
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Configuration Management
SG3: Establish Integrity
Establish Configuration
Management Records
SP
3.1 VWX
YZ
STUPQR
MNOJKL
GHI
Perform Configuration Audits SP
3.2
M05-CMMIL2 Jan 2011
CMMISM Development v1.3
®Capability Maturity Model, Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie
Mellon University. SMCMM Integration, IDEAL, and SCAMPI are service marks of Carnegie Mellon University.
Generic Goal (GG2)
GG2: Institutionalize a Managed Process
Plan the Process GP2.2
Provide Resources GP 2.3
Assign
Responsibility GP2.4
Train People GP 2.5
Establish an
Organizational
Policy
GP2.1 Control Work
Products GP2.6
Identify and Involve
Relevant Stakeholders GP 2.7
Monitor and Control
the Process GP2.8
Objectively Evaluate
Adherence GP2.9
Review Status with
Higher-Level
Management
GP 2.10
Plan
i