2013

Leveraging multi-site IT for strategic advantageChad FennerSession MT17

2013

I want to …

…run my business more efficiently

…drive standardization

…improve the performance of our apps

…connect my remote offices more securely

…drive standardization

…manage my infrastructure more efficiently

…simplify backup and recovery

2013

The reality of office IT today

2013

Redefining IT for offices of any scale

Optimize

Plan / design

Backup / recover

Manage

Support

Secure

DeployOffice IT needs to be…• Easy to deploy

and configure• Easily managed

and maintained• Workload-optimized• Supported at all levels

2013

IT designed for office environmentsDell PowerEdge VRTX: Simple, efficient, versatile

PowerEdge VRTX

Services: Remote deployment, rack and stack & white glove

2013

Optimized for your applicationsPowerEdge VRTX

Versus traditional architectures, PowerEdge VRTX offers…• 26% lower 5-year TCO • 10% better database performance • 20% less power

*Source: Comparing performance and cost: Dell PowerEdge VRTX vs. legacy hardware solution,, Principled Technologies, June 2013.

Services: Infrastructure consulting, data migration, logistics

• 64% better email response time• 10% better file performance

2013

Simplified failover cluster deploymentA free factory-installed option for PowerEdge VRTX with Windows Server 2012OpenManage Cluster Configuration Tool (OMCC)• 75% fewer steps than the

standard process

• Cluster deployment in ~45 minutes

• Single connection setup to one server node

• Easy customization via Chassis Management Controller (CMC) and all iDRACs on each server node

• Support for both M520 and M620 PowerEdge VRTX server nodes

2013

Chassis Management Controller (CMC)

Reduces management complexity of servers, storage, networking and power in a single console

VRTX administer-from-anywhere features

Dell OpenManage Essentials

Simple and efficient link-and-launch element management and technical support

Geographic View

The first geographic location view for remote offices; rapid, at-a-glance identification of remote systems and health status

2013

• Backup in minutes, restore in seconds

• Application-aware backup and replication for server nodes and virtual machines

• Integrated, in-line global deduplication & compression

• Anywhere-to-anywhere — P2V, V2V, V2P, and P2P — recoveries

ProtectcontinuouslyHundreds of snapshots daily – data and applications

Restore system, application and data in minutes

Recovereverything

MoveanywhereStore, replicaterecover – virtual, physical or cloud

Integrated backup, replication & recovery Dell PowerEdge VRTX with AppAssure

2013

Performance & availability management

Optimize ROBO with service insights

OptimizingManage complexity

Capacity planning

Visualizing

Monitoring

2013

Branch office

Branch office

Remote home office

Head office

Major campusData

center

Global management system

• IPS with anti-evasion

• Application visibility & control

• SSL decryption and inspection

• Network-based malware protection

Deploy a secure distributed enterpriseROBO security with Clean VPN

2013

Choose the right support optionDell ProSupport Enterprise Suite with SupportAssist

Accelerate your business

ProSupport PlusAdopt complex technologies with

confidence

ProSupportHypervisor and OS support | 24x7x365 | 3rd party collaborative assistance

ProSupport Flex for Data Center

Tailored specifically to your needs

Experts Insights Ease

• Dedicated Technical Account Manager

• Elite ProSupport Plus engineers

• Monthly reporting and recommendations

• System maintenance

• Dedicated Technical Account Manager

• Dedicated elite ProSupport Flex engineers

• Dedicated field engineers

• Onsite parts options

2013

McKesson Medical Imaging PACS (picture archiving and communication system) solutions provider to healthcare

Challenges• Broad diversity in healthcare

environments and infrastructure IT-readiness

• Limited scalability and storage capacity of traditional servers

Results • Can offer a standard PACS platform

architected on PowerEdge VRTX

• McKesson demonstrated PACS running on PowerEdge VRTX at RSNA 2013 Annual Meeting, December 1-6

“VRTX is the ideal platform for our PACS system because it provides all the critical technology in one package to run our applications in a virtualized environment to provide the resiliency needed in critical diagnostic environments.”

Dirk De keersmaecker, PACS Infrastructure Product Manager

2013

Applicationservices

Applications

Business process services

Business process

Businessconsulting

ITconsulting

Consulting

Infrastructuremanagedservices

Cloudservices

Infrastructure

Configuration & deployment

Supportservices

Deployment Support

Security solutions

Security

Dell delivers ROBO solutions at any scale

Services

Infrastructure

Software• Systems management

• Backup & recovery

• Security

• Connectivity

• Data management

• Tower servers

• Rack systems

• Converged solutions (VRTX)

• Storage solutions

• Campus and wireless networks

2013

Let’s get started

Engage with experts at the Solution Showcase• AppAssure• Foglight• Management Tools• Deployment and Support Services• Security solutions

See solutions in action in the showcase• VRTX• Infrastructure and software

Experience • Systems Management Hands-On Lab

Schedule• Further discussion with your Dell team

2013

2013

Support MaintainDeploy

Enterprise Deployment

Maximize performance, increase productivity and

minimize disruption with end-to-end global deployment

expertise

ProSupport24x7x365 troubleshooting

and resolution for hardware and software

ProSupport PlusProactive and preventative support for business-critical

enterprise systems

Managed Security Services Security & Risk Consulting Incident Response Threat Intelligence

Expert servicesWorry-free deployment and support

2013

Expert Deployment and Support ServicesOptimized performance to keep your business running

smoothlyDeployment Services• Optimized configurations

• Efficient integration

• Flexible remote and onsite delivery

ProSupport Plus• Dedicated Technical Account Manager• Elite ProSupport Plus engineers• Monthly reporting and recommendations• System maintenance • For critical systems

Experts Insights Ease

Proactively improves performance and gets ahead of problems before they occur

• 24,000+ support engineers

• 8,700 certifications

• 20% reduction in hardware issues

Deploying it right the first time

• Over 10,000 servers deployed annually

• Expert deployment engineers

• Proven processes

2013

• We rack, cable, configuration, and install server clusters, networking equipment and internal storage

• We install many common software packages including Dell OpenManageTM, VMWare vCenter, Microsoft Operating Systems, replication and backup applications and more

Rack & Stack

• Through a secure Internet connection, we can remotely configure your new equipment or simply provide expert assistance over the phone

• You do the labor & we provide the same

planning and preparation as if we were performing the implementation

Remote Deployment

Rack & Stack and Remote DeploymentData Center and ROBO Implementation

2013

Hardware SupportBasic Service Dell ProSupport Multivendor Hardware SupportMission CriticalSpecialized Onsite Services

Software SupportDell ProSupport Software subscription offers and support

Protection ServicesAccidental DamageExtended Battery Service Keep Your Hard DriveHard Drive Data Recovery

Advisory ServicesIT Advisory ServicesProactive Maintenance

Dell Support Services