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Leveraging Technology & Social Media to Impact Military Community Wellness & Quality of Life

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Bryan K. O'Rourke's presentation to the Soldier Family Action Planning Symposium delivered to the Army's MWR leadership on January 26, 2010 in Louisville, KY.
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Leveraging Technology & Social Media to Impact Military Community Wellness & Quality of Life Family and MWR Soldier Family Action Plan Training Symposium 2010 January 2010 Bryan K. O’Rourke, MBA
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Page 1: Leveraging Technology & Social Media to Impact Military Community Wellness & Quality of Life

Leveraging Technology & Social Media toImpact Military Community Wellness &

Quality of Life

Family and MWR Soldier Family Action Plan Training Symposium 2010

January 2010Bryan K. O’Rourke, MBA

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Bryan K. O’Rourke, MBA

all content available on my site @

www.bryankorourke.com

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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What should you come away with ?

1. Understand key technology trends

2. Understand social media trends

3. Review Wellness & QOL Opportunities

4. Review Potential Impact of Adoption

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Before we start a word from Seth Myers

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Thanks Technology

Seth Myers

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

QOL Military & Their Families

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

WestPoint

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

AFAcademy

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Udon Thani, Thailand

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Yet....

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

What does it all mean ?

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2

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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technology

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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people

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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how will it impact our lives ?

technology - what has it &

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Technology: etymology greek - meaning skillful application of an art. The practical application of science in commerce or industry.

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Technology: the pace of change is not linear its exponential. Adoption rate is increasing similarly.

Gordon MooreCo-Founder of IntelNumber of transistors on a chipwill double every two years. “Moore’s Law”

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Technology is accelerating in all areas. We are just seeking the start - knee of the curve.

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Internet: The free exchange of information with limited constraints.

-Commercial Internet began only 5,300 days ago-Serves over 1.5 Billion people-79% of US adult population-40% of US consumers usesearch engines for comparativeshopping

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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The “Grid” Becoming Increasingly Integrated

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Mobility: Communication & information when ever and where ever the customer wants it.

Mobile Internet Access:Pew - 56% of US AdultsIncrease of 73% in 17 months

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Mobile speeds will increase ...........

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Devices - getting smaller and more powerful.

The ability to increasingly and more easily integrate technology into daily life is upon us.

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Internet will become more intelligent ...........

Web 3.0the “Semantic” Web

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Cloud Computing: Low cost ubiquitous storage and application deployment !

Outsourced Service PlatformsSalesforce.com

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explosion of interactive tools & platforms

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

FMWR Academy Chief Patricia Tucker

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increasing ubiquity of information and unlimited communication capacity !

NEW MINDSETS NEEDED TO REALIZENEW POSSIBILITIES

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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just the beginning......social media - what is it ?

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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people

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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The Consumeris empowered....

It’s all about the“You”

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what these platforms offer is empowermentof users & their communities

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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wellness &life quality

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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We ALL Understand the Challenges. Consider...

•     23% of Americans participate in no physical activity*

•     62% of Americans obese or overweight -18% rise in last decade.*

•     23% of Americans still smoke. 3000 start each day.*

•     78% of men eat vegetables less than three times per day. *

•     75% - 90% of visits to Primary Care Physicians are for stress.**

*  Centers for Disease Control**  Murphy, American Journal of Health Promotion

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

THE COST IS BANKRUPTING OUR NATION

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Initiatives to Impact Wellness Lack Participation

Lifestyle Choices are THE Key Driver

How Can We Overcome These

Challenges ? engagement, incentives &accountability

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To Achieve Mission in this new world......

Product = Experience

Price = New Value Exchanges or Incentives

Place = Marriage of Digital & Physical 24/7

Promotion = Conversation or Engagement

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Think in terms of a private sector business.....

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Organizations are evaluating traditional modalities......in fact almost everything is being reevaluated.

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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Promotion = Conversation

Conversation = Web 2.0

Organizational Models = “Socialnomics”

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It is about the customer - not about us

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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In Wellness & QOLMerger of Technologies Including Social Media

Creating New Solutions

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

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New Paradigms

Nike Plus

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Spangdahlem AFB

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Social Wellness

Engagement Accountability

Incentives Social Media is CreatingNew Wellness

Paradigm

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This is Only the Beginning

5 Eras of the Social Web

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Jeremiah Owyang

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yet....

remember ?

Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

What does it all mean ?

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Rapid technology change - isn’t going to stop

Mobility & cloud driving evolution

Customer is empowered at the center

Proposition changing from old 4 P’s to new

Must engage with evolving social platforms

Unprecedented Opportunity : QOL & Wellness

New Eras of Social Web Upon Us

Qui

ck R

ecap

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Leveraging Technology & Social Media to Impact Military Community Wellness & QOL

Thinkof the

Opportunity

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Thanks to the FMWR, ALA, and to each of you

Bryan K. O’Rourke, MBA

all content available on my site @

www.bryankorourke.com

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New Opportunities Require

We Think Differently

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