SME Technical Solution Package

Prepared by Lexel Technologies Pte Ltd

Package Overview A package specially designed for Singapore SME to

improve their productivity by : MANAGE their Customer/Member Database INFORM their Customer/Member of upcoming promotions ENGAGE their Customer/Member by sending special

birthday greetings SMS, hosting SMS surveys/contests, claiming SMS eVouchers, etc

HANDLE their business operations by managing Accounts and printing invoices

ENHANCE their branding with better customer relationship management

Package is claimable using PIC and/or ICV

What is PIC? PIC (Productivity & Innovative Credits)

A government scheme that gives Singapore's SME significant tax reductions and payouts for their investments in research & development (R&D), innovation, automation and training.

60% Cash Payouts or 400% Tax reductions PIC Bonus: Dollar-to-Dollar matching cash bonus, up to $15,000

for 3 YAs (Year of Assessments) Criteria:

Active business operations in Singapore At least 3 local employees (Singapore citizens or Singapore PR with

CPF contributions) excluding sole-proprietors, partners under contract for service and shareholders who are directors of the company. A business is considered to have met the 3-local-employee condition if it contributes CPF on the payroll of at least 3 local employees

What is ICV?

ICV (Innovation & Capability Voucher) S$5000 Voucher claimable for Technical Solutions and other 7

areas Criteria:

Registered and operating in Singapore Minimum 30% local shareholding Have group annual turnover of not more than $100 million OR group

employment size not more than 200 employees

SME Technical Solution Package (Only S$5,000)PIC and ICV Claimable! (Totally FREE if claiming under ICV)

MoCo Professional / Dental Edition4-in-1 Customer Relationship Management (CRM), Accounts

Management, SMS Marketing and Reminder System

Hassle-Free! Our Chartered Accountant will handle your PIC and/or ICV claims for you.

Email us at dennis@lexeltech.com or call us at 6241 3575.

Complimentary Goodies:• 2500 Free SMS over our Internet Gateway• Membership Form Template

Comes Fully Integrated with the hardwares:

• Dell Laptop preloaded with Windows 8.1, MoCo Professional / Dental edition and Microsoft Office Home & Student edition

• Canon Laser Multi-Function Printer

• USB GSM modem and prepaid SIM card

MoCo Professional Features Summary

Customer/Membership Management System Accounts Management and invoice printing with

customizable letterhead Send Automated & Personalised Birthday / Festive SMS

to clients Inform clients/members of your latest promotion via SMS Allow clients/members to claim SMS eVouchers Conduct private FREE SMS Surveys to find out

customers’ preference Send SMS Appointment Reminders to your clients

MoCo Dental Features Summary

Clinic Management System (CMS) Patient Registration and Label Printing 6-monthly Patient Callback via SMS SMS Appointment Reminder System Accounts System and Invoice Printing Medical / X-Ray record management MC / Time Chit Printing Medical Labels Printing Information Dissemination via SMS

Why use SMS / MoCo ?

EFFECTIVE : SMS Message is 100% guaranteed to reach your customers In comparison, Facebook page reaches less than 16% of its

fans. Marketing Emails mostly ended up in Spam folder.

EFFICIENT : Reach your customers instantaneously

CHEAP : Only $0.04 per customer. Sending a promotion SMS to 1000

customers cost only S$40, and it is 100% reach.

Why use MoCo?

4-in-1 Solution: Customer Relationship Management, Accounts Management, SMS Marketing & SMS Reminders in one solution

Cheapest rate in SG: About $0.04 per SMS Proven solution.

Successfully deployed in various sectors like dental / specialist clinics, education institutes, spa, bridal studio, churches/temples, retailers, restaurants, insurance, property, etc

How does DNC (Do-Not-Call) affects ME?

No need to check DNC if : You have ongoing commercial or member relationship

with the recipient You have the recipients’ clear and unambiguous

consent in written or other accessible form for sending the marketing message to him/her

You are sending reminder messages You are doing market survey You are promoting religious or charitable causes You are sending messages to businesses

MoCo is equipped to import / export the exact file format required by DNC Registry checking

Suitable Industries

Small BusinessesDental / Specialist clinicsPrivate / Public schoolsReligious or Charitable organizationsAssociations, Alumnus or SocietiesEvent or Survey Companies

Useful Links

PIC Scheme Information http://www.lexeltech.com/singapore_pic_scheme.html

SMS Marketing Guide http://www.lexeltech.com/sms_marketing.html

SME IT Package Page http://www.lexeltech.com/sme_package.html

Case Studies of MoCo in different sectors http://lexeltech.com/blog/category/case-study/

Some of our clients

Contact us now for a Free Consultation and Demo!

Lexel Technologies Pte Ltd Email: info@lexeltech.com Web: www.lexeltech.com Tel: +65 6241 3575 H/P: +65 9118 1254