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LHR Flight Performance Q3 Report 2014
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LHR Flight Performance Q3 Report 2014

Page 2–Heathrow Airport Flight Performance Q3 Report 2014

Contents

Executive Summary 3

KPI 4

1000ft requirements/infringements 5

Departure Noise Limits 7

Day Noise/Night Noise Infringements 8

Track Keeping 9

CDA 13

Joining Point 15

Go Arounds 19

Night noise/QC Usage 20

Arrival and Departure information 23

Ground Noise Complaints 24

Engine Ground Running 25

Consultative Committee Report 27

Complaints 28

Additional Information 30

Glossary of Terms 31

Heathrow Airport Flight Performance Q3 Report 2014–Page 3

This report covers January to September 2014.

The period from January 2014 to the end of Q3 has seen68.73% westerly operations and 31.27% easterly operations.September alone saw a long period of Easterly operations at52.88%.

1000ft infringements are up on Q3 for 2013 from 454 to 550.Of the 550 infringements to the 1000ft requirement, 138 ofthese were below 900ft. Once again we continue to seefluctuations in the 1000ft infringements due to hightemperatures resulting in more infringements.

Night noise infringements are once again down on this timelast year. There have been 24 Night noise infringements to theend of Q3. 7 of these departing in the shoulder periodbetween 2300 and 2330, and 17 departing after 2330 whenrestrictions are at their tightest. There have been 8 Day Noiseinfringements for the period. This is the same figure as seen inthe Q3 2013 period.

Flight Performance continues to provide noise data to BritishAirways Aircraft Performance Team for their A380 departures.

Track Keeping All Runways has seen a small decrease inpercentage on the same quarter last year. From Jan-sept 14there have been 11269 deviations out of a total of 177452departures resulting in a 93.65% compliance.

CDA remains up on the same period for 2013, with all fourreporting periods showing improvement.

Joining Point Night Lows continue to show improvement.Joining Point Day Lows are also improved in comparison to2013. However Day Lates and Night Lates are slightly higherthan the figures for Q2 2013. Late joiners are typically undertactical instructions from ATC, vectoring aircraft foroperational reasons on the day.

Summer 2014 Night Quota and Movement figures continuewell.

The complaint callers have increased for the 2014 Q3 period.The rise is this figure is due to a series of airspace trials takingplace in 2014 resulting in a large number of callers.

All charts and graphs are shown on the pages that followare for reference purposes only.

Executive summary

Page 4–Heathrow Airport Flight Performance Q3 Report 2014

KPI Comparable 2013 data 2014 Comparison RAGJanuary to September 2013 January to September 2014

1000ft 454 550Noise Infringements Night 27 24 GREENNoise Infringements Day 8 8 GREENTrack Keeping Average 27R 97.49% 96.83% GREENTrack Keeping Average 27L 97.39% 95.89% GREENTrack Keeping Average 09R 89.08% 87.69% GREENTrack Keeping Average 09L**** 74.95% 78.40% GREENTrack Keeping All Runways 94.00% 93.65% GREENCDA Day Average 86.68% 87.29% GREENCDA Night Average 93.10% 93.45% GREENCDA Core Night Average 94.93% 95.65% GREENCDA 06:00 Hour Average 92.67% 92.97% GREEN24 Hour CDA Average* 87.24% 87.74% GREENJoining Point Day LATES Average 0.76% 0.90% GREENJoining Point Day LOWS Average 4.49% 3.95% GREENJoining Point Night LATES Average* 1.37% 1.80% GREENJoining Point Night LOWS Average* 3.22% 2.87% GREENNight Quota Pro Rata for Quota Count** 78.2% 63.2%Night Quota Pro Rata for Movements** 88.8% 83.9%Complaints - Number of Enquiries*** 15543 9536 GREENComplaints – Number of Contacts*** 9769 8931 GREENComplaints – Number of Callers*** 2335 2409 RED

* Service levels in NATS contract

** Excess usage pro-rata indicates increased risk of aircraft being refused permission to arrive or depart during 23:30-06:00hrs local

*** Significant increase in contacts or callers relative to enquiries can indicate a rise in demand on the FEU

**** Low numbers of departures off 09L due to the Cranford agreement can result in a wide fluctuation in performance when compared tothe other three runways.

Caller = person

Contact = number of times

Enquiries = number of issues

KPI chart to end of September 2014

Each element of this report is preceded where applicable by the relevant Aeronautical Information Publication (AIP)reference and summary text detailing the purpose of the requirement. Data is then presented on current performance.

It should be noted that Heathrow is 83ft above sea level and the ANOMS NTK system measures height relative to Heathrowelevation and not sea level. References in the AIP are usually above sea level (quoted as Heathrow QNH) and therefore needto be reduced by 83ft to be comparable with heights as measured by ANOMS. No account is taken of the variability ofheights as measured by the radar which, depending on the distance from the radar head can be +/- 200ft from thatindicated. This is obviously allowed for by NATS when managing operations.

FOR THE PURPOSES OF THIS REPORT ANY REFERENCE TO HEIGHT SHOULD BE READ AS ABOVE AIRFIELDELEVATION UNLESS OTHERWISE STATED.

ALL DATA CONTAINED WITHIN THIS REPORT SHOULD BE CONSIDERED IN LIGHT OF THE PRECEDING TEXT ANDCOMMENT BOX THAT FOLLOWS.

Heathrow Airport Flight Performance Q3 Report 2014–Page 5

1000ft requirement N

o o

f A

ircr

aft

faili

ng

to

rea

ch 1

00

0ft

at 6

.5 k

mA

verage M

on

thly Tem

peratu

re

0

20

80

60

100

40

0

4

8

12

24

20

16

Month

No of Aircraft failing to reach 1000ft at 6.5km against Temp

Mar

14

Feb

14

Jan

14

Jun

14

May

14

Apr

14

Sep

14

Aug

14

Jul 1

4

<1000ft <900ftAverage Temp

Period From 01/01/2014 to 30/09/2014Height Infringement Reports – 1000ft Infringements by Month with Temperature

After take-off the aircraft shall be operated in such a way that it is at a height of not less than 1000 ft aal at 6.5km from start ofroll as measured along the departure track of that aircraft.

AIP REFERENCE AD 2-EGLL-1-14

Page 6–Heathrow Airport Flight Performance Q3 Report 2014

1000ft infringements by airline

London HeathrowPeriod From 01/01/2014 to 30/09/2014

Airline < 1000 ft < 900 ft

ALK SRILANKAN AIRLINES 5 17ARA ARIK AIR 1 1BAW BRITISH AIRWAYS 122 18ETD ETIHAD AIRWAYS 7 0MAS MALAYSIA AIRLINES 73 27MAU AIR MAURITIUS 30 22PAL PHILIPPINE AIRLINES Inc 7 11QAF UNKNOWN 1 0QFA QANTAS 4 1QTR QATAR AIRWAYS 19 0SAA SOUTH AFRICAN AIRWAYS 16 12SIA SINGAPORE AIRLINES 21 2UAE EMIRATES 14 3UAL UNITED AIRLINES 2 1VIR VIRGIN ATLANTIC 90 23

Total of all Infringements: 550

Heathrow Airport Flight Performance Q3 Report 2014–Page 7

Departure Noise Limits

Subject to sub-paragraphs (5) and (6) below, any aircraftshall, after take-off, be operated in such a way that it willnot cause more than 94 dBA Lmax by day (from 0700 hoursto 2300 hours local time) as measured by any noisemonitoring terminal at any of the sites referred to in sub-paragraph (2*) above.

Subject to sub-paragraphs (5) and (6) below, any aircraftshall, after take-off, be operated in such a way that it willnot cause more than 89 dBA Lmax by night (from 2300hours to 0700 hours local time) and, that it will not causemore than 87 dBA Lmax during the night quota period(from 2330 to 0600 house local time) as measured by anynoise monitoring terminal at any of the sites referred to insubparagraph (2*) above.

(5) The limits specified in sub-paragraphs (3*) and (4*)above shall be adjusted in accordance with the followingtable in respect of any noise monitoring terminal at anyof the sites referred to in the table in sub-paragraph (2*)to take into account of the location of that terminal andit’s ground elevation relative to the aerodrome elevation.

(6) For the purposes of determining an infringement of thelimits specified in sub paragraphs (3*) and (4*) above, ifthe aircraft was requested to take-off with a tailwind, anamount of up to 2dB of the noise recorded at the noisemonitor should be disregarded.The amount to be disregarded shall be:0.4 db for a tailwind of up to 1 knot.0.8 dB for a tailwind exceeding 1 knot but not exceeding2 knots1.2 dB for a tailwind exceeding 2 knots but notexceeding 3 knots1.6 dB for a tailwind exceeding 3 knots but notexceeding 4 knots2.0 dB for a tailwind exceeding 4 knots

For this purpose, tailwind is to be calculated from the winddata measured in the on-air field anemometers and windvanes according to the formula:(windspeed x cosine (runway heading minus winddirection))x-1

AIP REFERENCE AD 2-EGLL-1-15

* AIP – see glossary on page 30

Page 8–Heathrow Airport Flight Performance Q3 Report 2014

Day Noise Infringements 2002-2014

0

5

10

15

20

25

Month

Day Noise Infringements 2002-2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2002 2003 2004 2005 2006 2007

2008 2009 2010 2011 2012 2013 2014

Night Noise Infringements 2002-2014

Month

0

20

10

30

40

50

60

70

Night Noise Infringements 2002-2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2002 2003 2004 2005 2006 2007

2008 2009 2010 2011 2012 2013 2014

Heathrow Airport Flight Performance Q3 Report 2014–Page 9

Departure Track Keeping

For monitoring purposes, a departure will be deemed to havecomplied with the Noise Preferential Routeing (NPR) if, in theportion of flight below the appropriate vectoring altitude (seenote 9 right), it is properly recorded by the airport’s noise andtrackkeeping (NTK) system as having flown wholly within theLateral Swathe (LS). The LS is defined from the centre-line ofthe relevant route coded in the NTK system, based upon amap accredited for this purpose by the Department forTransport, by the closer to the centre-line depicted on the mapof (a) a pair of lines either side, each diverging at an angle of10° from a point on the runway centre-line 2000m from start-of-roll; and (b) a pair of parallel lines representing a distance of1.5 km either side of the route centreline. For avoidance ofdoubt, the depicted route and LS may include curved sectionsrepresenting turns.

Note 9.

Aircraft which have attained an altitude of 4000 ft ( HeathrowQNH ) may be directed by air traffic controllers onto a differentheading and commanders complying with any such directionwill not by reason of so complying be deemed to havedeparted from the NPR.

Track deviations by runway

Period From 01/01/2014 to 30/09/2014

Runway Total Departures 2014 Total Deviations 2014 % Compliance 2014

27R 61,756 1,956 96.8327L 60,252 2,476 95.8909R 55,319 6,810 87.6909L 125 27 78.40

Totals 177,452 11,269 93.65

AIP REFERENCE AD 2-EGLL-1-17

Page 10–Heathrow Airport Flight Performance Q3 Report 2014

% of On Track Departures by Flow and Route

Current and Previous Year for 01/01/2014 to 30/09/2014

WesterlyEasterly

Month 09RBUZ 09LBPK 09LBUZ 09LCPT 09LDVR 09LMID 09LMID1P 09LSAM 09R 09RBPK 09RBUZ 09RCPT 09RDVR 09RMID 09RMID1M

Jan-13 0.0 100.0 100.0 0.0 100.0 100.0 0.0 0.0 0.0 99.6 99.0 31.3 97.4 99.2 0.0Feb-13 0.0 100.0 100.0 0.0 100.0 50.0 0.0 0.0 0.0 99.4 98.9 36.4 99.8 99.4 0.0Mar-13 0.0 98.2 100.0 0.0 99.1 33.3 0.0 0.0 21.4 99.3 98.9 37.9 99.8 99.3 0.0Apr-13 0.0 100.0 100.0 22.2 99.2 35.3 0.0 0.0 25.0 98.7 99.1 39.2 99.8 99.0 0.0May-13 0.0 100.0 100.0 12.5 96.7 38.9 0.0 0.0 21.4 98.8 98.5 42.0 99.7 99.1 0.0Jun-13 100.0 94.7 100.0 40.0 98.9 33.3 0.0 0.0 6.7 99.4 98.8 47.3 99.8 99.0 0.0Jul-13 0.0 80.0 28.9 44.4 99.1 32.3 0.0 0.0 0.0 100.0 99.2 99.3 40.1 98.7 98.5Aug-13 0.0 80.6 33.3 0.0 95.7 0.0 0.0 0.0 25.0 0.0 99.6 99.4 39.1 99.3 98.4Sep 13 0.0 80.4 35.7 29.2 98.4 45.8 0.0 0.0 33.3 0.0 99.5 99.1 34.6 99.2 98.8

Jan-14 0.0 100.0 0.0 0.0 100.0 0.0 0.0 50.0 0.0 97.2 97.5 13.3 98.8 94.1 100.0Feb-14 0.0 0.0 0.0 100.0 0.0 0.0 0.0 0.0 0.0 99.4 98.6 16.5 99.1 95.7 100.0Mar-14 0.0 62.5 66.7 0.0 100.0 0.0 100.0 0.0 100.0 99.3 98.8 34.3 98.8 99.2 99.1Apr-14 0.0 50.0 12.5 0.0 0.0 100.0 0.0 0.0 0.0 99.1 98.7 34.9 99.7 99.0 100.0May-14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 97.8 97.2 34.2 98.0 99.0 99.7Jun-14 0.0 100.0 100.0 100.0 100.0 100.0 100.0 0.0 33.3 99.1 98.7 42.3 98.1 97.9 100.0Jul-14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 98.5 98.1 44.7 98.5 99.4Aug-14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 99.4 97.9 28.8 98.9 99.4Sep-14 0.0 81.3 61.5 0.0 100.0 88.9 0.0 0.0 0.0 0.0 99.3 99.1 42.8 99.5 98.9

* The percentage of all 09L routes will vary greatly due to the smallnumber of departures off that runway due to the Cranford agreement.

Heathrow Airport Flight Performance Q3 Report 2014–Page 11

% of On Track Departures by Flow and Route

Current and Previous Year for 01/01/2014 to 30/09/2014

Westerly

Month 27LBPK 27LCPT 27LDOK1C 27LDOK1D 27LDVR 27LMID 27LSAM 27LWOB 27RBPK 27RCPT 27RDOK1A 27RDOK1B 27RDVR 27RMID 27RSAM

Jan-13 99.0 99.8 0.0 0.0 97.6 96.9 98.9 99.6 98.8 99.8 0.0 0.0 97.8 84.7 100.0Feb-13 98.7 100.0 0.0 0.0 92.9 96.6 100.0 99.8 99.2 100.0 0.0 0.0 96.4 95.0 99.5Mar-13 99.4 99.6 0.0 0.0 97.6 98.3 98.9 99.6 99.0 99.7 0.0 0.0 97.7 96.3 99.2Apr-13 98.7 99.7 0.0 0.0 96.6 98.1 98.9 99.1 97.6 99.2 0.0 0.0 97.9 96.9 99.3May-13 98.8 99.3 0.0 0.0 95.6 96.6 99.3 99.2 98.8 99.4 0.0 0.0 97.6 95.4 100.0Jun-13 99.1 99.7 0.0 0.0 95.5 97.8 99.3 98.5 98.7 99.8 0.0 0.0 98.1 98.0 99.7Jul-13 94.1 99.8 0.0 0.0 0.0 0.0 97.2 96.8 97.1 0.0 92.2 95.5 99.2 0.0 0.0Aug-13 96.6 99.8 0.0 0.0 0.0 0.0 96.0 96.8 99.1 0.0 94.2 97.4 99.7 0.0 0.0Sep-13 97.6 99.6 0.0 0.0 0.0 0.0 94.8 94.7 100.0 0.0 98.1 98.1 99.7 0.0 0.0

Jan-14 97.9 98.6 99.5 93.5 96.7 57.1 98.3 97.5 97.5 99.3 98.8 98.7 97.9 82.8 99.8Feb-14 98.0 100.0 100.0 97.1 97.4 91.0 98.8 96.5 98.0 99.2 100.0 98.7 97.2 94.0 99.8Mar-14 98.2 99.8 98.4 98.6 95.2 95.8 99.7 97.5 98.7 99.6 97.0 99.8 98.2 93.1 99.7Apr-14 97.8 100.0 99.5 94.2 97.5 100.0 100.0 99.1 98.0 99.5 98.9 99.5 97.6 16.7 99.1May-14 97.1 99.4 99.8 100.0 96.6 100.0 97.3 96.7 97.9 99.7 98.7 100.0 95.5 100.0 99.4Jun-14 97.7 99.4 98.6 84.8 97.2 95.7 99.3 97.3 96.6 99.6 97.8 97.1 97.9 95.2 98.6Jul-14 96.8 99.6 0.0 0.0 0.0 0.0 95.3 93.4 97.0 0.0 97.3 97.7 99.5 0.0 0.0Aug-14 96.9 98.9 100.0 0.0 0.0 94.1 95.0 94.3 96.0 92.0 96.8 97.7 99.2 100.0 0.0Sep-14 97.7 100.0 98.9 0.0 0.0 91.2 93.4 75.0 40.0 98.3 97.3 97.8 100.0 99.1 0.0

Page 12–Heathrow Airport Flight Performance Q3 Report 2014

Track Keeping Key Performance Indicator

Period from 01/01/2014 to 30/09/2014

70

75

80

90

85

100

95

Perc

enta

ge

on

tra

ck

Jun-

97

Feb

14

Jul 1

4

Aug

14

Sep

14

Apr

14

May

14

Jun

14

Jan

14

Mar

14

West% East%-09RCPT Total%-09RCPT East% Total %

Heathrow Airport Flight Performance Q3 Report 2014–Page 13

Continuous Descent Approach (CDA)

For monitoring purposes, a descent will be deemed to havebeen continuous provided that no segment of level flightlonger than 2.5 nautical miles (nm) occurs below 6000ft QNHand ‘level flight’ is interpreted as any segment of flight havinga height change of not more than 50ft over a track distanceof 2 nm or more, as recorded in the airport Noise and Track-keeping system.

* The CDA data is broken down into four time periods, Day(0700hrs – 2300hrs), Night (2300hrs – 0700hrs), Core night(2330hrs – 0600hrs ) and the 06:00hr (0600hrs – 0700hrs)

CDA Use during the day 0700-2300

CDA over 24 months. Three month Rolling Average line.

60

70

80

90

100

CD

A%

Nov

12

Dec

12

Oct

12

Feb

13

Mar

13

Jan

13

May

13

Jun

13

Apr

13

Aug

13

Sep

13

Jul 1

3

Nov

13

Dec

13

Oct

13

Feb

14

Mar

14

Jan

14

May

14

Jun

14

Apr

14

Aug

14

Sep

14

Jul 1

485 85

8384 84 83

85

89 8889 89 89

87

89

8485 85

8687

89 89 8889

87

AIP REFERENCE AD 2-EGLL-1-17 ( Note 7 )

Page 14–Heathrow Airport Flight Performance Q3 Report 2014

CDA Use in Night 2300-0700

CDA 24 Months Rolling Average

60

70

80

90

100

CD

A%

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

93 9392 92 92

9192

94 93 94 9594 94

96

93 9294

9294 94 93 93 94 93

CDA Use in Core Night 2330-0600

CDA 24 Months Rolling Average

60

70

80

90

100

CD

A%

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

9596

93 94 9492

96 9695

9698 97 97 97

95 95 9496 95

94 9696 97 97

Heathrow Airport Flight Performance Q3 Report 2014–Page 15

CDA Use during 0600-0700

CDA 24 Months Rolling Average

60

70

80

90

100

CD

A%

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

92 92 92 92 92 91 9293 93 94 94 93 93

96

9193 92

93 93 93 94 92 93 93

Joining Point

Between 0600 and 2330 hours (local time) where the aircraftis approaching runway 27 (L or R) and is using the ILS in IMCor VMC it shall not descend on the glidepath below analtitude of 2500 ft (Heathrow QNH) before being establishedon the localizer, nor thereafter fly below the glidepath. Anaircraft approaching without assistance from the ILS shallfollow a descent path which will not result in its being at anytime lower than the approach path that would be followed byan aircraft using the ILS glidepath, and shall follow a track tointercept the extended runway centre-line at or above 2500 ft(Heathrow QNH).

Between 2330 and 0600 hours (local time) where the aircraftis approaching runway 27 (L or R) and is using the ILS in IMCor VMC it shall not descend on the glidepath below analtitude of 3000 ft (Heathrow QNH) before being establishedon the localizer at not less than 10nm from touchdown, northereafter fly below the glidepath. An aircraft approachingwithout assistance from the ILS shall follow a descent pathwhich will not result in its being at any time lower than theapproach path that would be followed by an aircraft using theILS glidepath, and shall follow a track to intercept theextended runway centre-line at or above 3000 ft (HeathrowQNH).

AIP REFERENCE AD 2-EGLL-1-16 ( Note 10 )

Page 16–Heathrow Airport Flight Performance Q3 Report 2014

Between 0700 and 2300 hours (local time) where the aircraftis approaching runway 09 (L or R) and is using the ILS in IMCor VMC it shall not descend on the glidepath below analtitude of 2500 ft (Heathrow QNH) before being establishedon the localizer, nor thereafter fly below the glidepath. Anaircraft approaching without assistance from the ILS shallfollow a descent path which will not result in its being at anytime lower than the approach path that would be followed byan aircraft using the ILS glidepath, and shall follow a track tointercept the extended runway centre-line at or above 2500 ft(Heathrow QNH).

Between 2300 and 0700 hours (local time) where the aircraftis approaching runway 27 (L or R) and is using the ILS in IMCor VMC it shall not descend on the glidepath below analtitude of 3000 ft (Heathrow QNH) before being established

on the localizer, at not less than 10nm from touchdown, northereafter fly below the glidepath. An aircraft approachingwithout assistance from the ILS shall follow a descent pathwhich will not result in its being at any time lower than theapproach path that would be followed by an aircraft using theILS glidepath, and shall follow a track to intercept theextended runway centre-line at or above 3000 ft (HeathrowQNH).

• The NTK system is unable to take into account multiplefluctuations in pressure within an hour. This can lead to anincrease in the reported number of LOWS in the summermonths.

Heathrow Airport Flight Performance Q3 Report 2014–Page 17

Rolling 2 years Joining Point

Period from Oct 12 to Sep 14

0

2

8

6

10

4

14

18

12

16

Month

Perc

enta

ge

on

Jo

inin

g P

oin

t

DayLates DayLows NightLates NightLows

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Dec

13

Jan

14Ja

n 14

Feb

14Fe

b 14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

Day Joining Point Lates*

Period from Oct 12 to Sep 14

0.0

0.2

0.4

1

0.8

1.4

1.2

0.6

1.6

Month

Perc

enta

ges

on

Day

Lat

es

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

* Lates and Lows – see glossary on page 30

Page 18–Heathrow Airport Flight Performance Q3 Report 2014

Day Joining Point Lows*

Period from Oct 12 to Sep 14

0

2

8

6

10

4

14

12

18

16

Month

Perc

enta

ge

on

Day

Lo

ws

Oct

12

Nov

12

Dec

12

Feb

13

Mar

13

Apr

13

May

13

Jan

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

Night Joining Point Lates*

Period from Oct 12 to Sep 14

0

0.4

0.8

1.6

2.4

2

1.2

2.8

Month

Perc

enta

ges

on

Nig

ht

Late

s

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

* Lates and Lows – see glossary on page 30

Heathrow Airport Flight Performance Q3 Report 2014–Page 19

Night Joining Point Lows*

Period from Oct 12 to Sep 14

0

2

1

6

4

5

3

7

Month

Perc

enta

ge

on

Nig

ht

Low

s

Oct

12

Nov

12

Dec

12

Jan

13

Feb

13

Mar

13

Apr

13

May

13

Jun

13

Jul 1

3

Aug

13

Sep

13

Oct

13

Nov

13

Dec

13

Jan

14

Feb

14

Mar

14

Apr

14

May

14

Jun

14

Jul 1

4

Aug

14

Sep

14

Go Around* Data

Period from Jan 14 to Sep 14

0

10

20

30

50

40

80

70

60

100

120

90

110

Month

Go Arounds

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

* Lates and Lows – see glossary on page 30* Go Around – see glossary on page 30

Page 20–Heathrow Airport Flight Performance Q3 Report 2014

Night Noise Winter 2008 – Summer 2014

Season Movement Limit Quota Points

Winter 2008 2878 4936 (including carry over* from previous season)Summer 2009 3250 5460Winter 2009 2875 4547 (including carry over* from previous season)Summer 2010 3250 5340Winter 2010 2767 4682 (including carry over* from previous season)Summer 2011 3250 5220Winter 2011 2842 4839 (including carry over* from previous season)Summer 2012 3250 5100Winter 2012 2875 4620 (including carry over* from previous season)Summer 2013 3250 5100Winter 2013 2810 4488 (including carry over * from previous season)Summer 2014 3250 5100

Limits are set by the DfT

The regime applies to a night period (2300 – 0700 hours)during which the noisiest types of aircraft (QC8 and QC16)may not be scheduled to land or take off. In addition QC4types may not be scheduled to land or takeoff in the nightquota period (2330 – 0600).In addition, between 2330 –0600 hours (the night quota period) there are furtherrestrictions – the number of aircraft movements are restricted

by a movements limit and additionally there is a limit of noisequota points. These limits are set for each summer and winterseason. Neither of these limits may be exceeded, ie if themovements limit were to be reached, no further movementswould be able to take place even if quota points were stillavailable, and vice versa

* Carry over – see glossary on page 30

Winter 2006 – Summer 2014

Season Seasons Seasons QC points Movements Total Total Total Movements Exempt Not Not NotQuota movements carried carried QC points movements QC against counted counted countedPoints limit over over allowed allowed value limit – Delays – DfT – EmergencyLimit

Winter 2006 4140.0 2550 280.0 162 4420.0 2712 4266.0 2659 95 311 0 20Summer 2007 5610.0 3250 0.0 0 5610.0 3250 5235.0 3053 150 171 15 9Winter 2007 4140.0 2550 374.0 197 4514.0 2747 4100.25 2710 87 178 6 44Summer 2008 5460.0 3250 0.0 0 5460.0 3250 4634 2922 109 116 3 12Winter 2008 4110.0 2550 826.0 328 4936.0 2878 3947.5 2715 80 26 4 32Summer 2009 5460.0 3250 0.0 0 5460.0 3250 4429.25 2848 108 45 3 7Winter 2009 4110.0 2550 437.0 325 4547.0 2875 3863.25 2686 110 302 3 21Summer 2010 5340.0 3250 0.0 0 5340.0 3250 4504.75 3033 120 56 134 9Winter 2010 4110.0 2550 572.0 217 4682.0 2767 3735.25 2577 67 185 160 37Summer 2011 5220.0 3250 0 0 5220 3250 4491 2958 116 75 1 25Winter 2011 4080 2550 759 292 4839 2842 3374.5 2581 75 71 0 73Summer 2012 5100 3250 0 0 5100 3250 3946.25 2853 72 118 11 26Winter 2012 4110 2550 510 325 4620 2875 3310.75 2670 26 109 2 51Summer 2013 5100 3250 0 0 5100 3250 3917.00 2837 43 143 2 18Winter 2013 4080 2550 408 260 4488 2810 3070.50 2715 26 89 11 71Summer 2014 5100 3250

Summary of allocation usage

Heathrow Airport Flight Performance Q3 Report 2014–Page 21

Summer Usage of QC Points (including carry over)

Period from Summer 97 to Summer 14

0

2000

3000

1000

4000

6000

7000

5000

8000

QC

Po

ints

Season

S97

S98

S99

S00

S01

S02

S03

S04

S05

S06

S07

S08

S09

S10

S11

S13

S14

S12

Quote Count Limits Actual Use

Summer Usage of Movements (including carry over)

Period from Summer 97 to Summer 14

0

1000

1500

500

2000

3000

3500

2500

4000

Mo

vem

ents

Season

S97

S98

S99

S00

S01

S02

S03

S04

S05

S06

S07

S08

S09

S10

S11

S12

S13

S14

Movement Limits Actual Use

Page 22–Heathrow Airport Flight Performance Q3 Report 2014

Summer Season Weekly Pro Rata Usage Comparison (MV)

50

60

70

90

80

120

110

100

Perc

enta

ge

Pro

rat

a

1 10 11 12 13 15 17 199 23 25 27 29 302114 16 18 22 24 26 28 31202 3 4 5 6 7 8

Week number

Summer 2006 Summer 2009 TargetSummer 2007

Summer 2010 Summer 2011 Summer 2012 Summer 2013 Summer 2014

Summer 2008

Summer Season Weekly Pro RataUsage Comparison (QC)

50

60

70

90

80

110

100

Perc

enta

ge

Pro

rat

a

1 10 11 12 13 15 17 199 23 25 27 29 302114 16 18 22 24 26 28 31202 3 4 5 6 7 8

Week number

Summer 2006 Summer 2009 TargetSummer 2007

Summer 2010 Summer 2011 Summer 2012 Summer 2013 Summer 2014

Summer 2008

Heathrow Airport Flight Performance Q3 Report 2014–Page 23

Arrival and Departure information

Runway Alteration Adherence – Arrivals

TEAM after 0700L Pure West Days only – 2014

Departures off landing Runway Jan-Dec 2014

85.0%86.0%87.0%88.0%89.0%90.0%

94.0%

92.0%91.0%

93.0%

95.0%

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014

0

150

50100

250200

300

400350

450

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014

0

1

3

2

5

4

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014

Page 24–Heathrow Airport Flight Performance Q3 Report 2014

Ground Noise Complaints Report 2014

Complaints from people outside of, but close to the airport.(Figures for this report are based on the date and details of the reported incident and are correct atthe time of going to print)

Map showing the location of reported ground noise complaints for January – Sep 2014

0

1

2

3

4

5

6

Jan Feb Mar Jun Jul Aug Sep Oct Nov DecMayApr

2014

Heathrow Airport Flight Performance Q3 Report 2014–Page 25

Engine Ground Running

The maximum total ground running exposure time over the night period from 2300 to 0700 hoursmust not exceed 150 minutes. Within the total 150 minutes, the maximum amount of groundrunning at high power must not exceed 60 minutes in any one night or exceed a rolling 30 dayaverage of 20 minutes.Number of tests in each month

0

20

40

100

60

180

160

120

80

140

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Ground Idle Runs 2008Ground Idle Runs 2007Ground Idle Runs 2006

Ground Idle Runs 2010 Ground Idle Runs 2011

Ground Idle Runs 2012 Ground Idle Runs 2013

Ground Idle Runs 2009

Ground Idle Runs 2014

Page 26–Heathrow Airport Flight Performance Q3 Report 2014

Total running time in the month

0

200

400

1000

600

1800

1600

1200

800

1400

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Total Run Time 2008Total Run Time 2007Total Run Time 2006

Total Run Time 2010 Total Run Time 2011

Total Run Time 2012 Total Run Time 2013

Total Run Time 2009

Total Run Time 2014

Average number of tests per night

0

1

2

5

3

8

6

4

7

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

20082007 2012 2013 20142006 2009 2010 2011

Heathrow Airport Flight Performance Q3 Report 2014–Page 27

Consultative Committee Report

Period 01/01/2014 to 30/09/2014 01/01/2013 to 30/09/2013

Arrivals – –

Departures – –

Movements – –

Aircraft Movements

01/01/2014 to 30/09/2014 01/01/2013 to 30/09/2013

Number of Callers 2409 2350

Number of Contacts 8931 9813

Number of Enquiries 9536 15745

BAA Investigated enquiries relating to aircraft departures 5,036 7,648

BAA Investigated enquiries relating to aircraft arrivals 4,348 7,740

BAA Investigated enquiries relating to Ground Noise 6 1

BAA Investigated enquiries relating to Other Complaint Types 146 356

Enquiries as a % of Total Aircraft movements – –

Analysis of Complaints

Note: Aircraft movement figures are from National Air Traffic Services Movement Statistics

Page 28–Heathrow Airport Flight Performance Q3 Report 2014

Q3

2014

All

Com

plai

nts

Heathrow Airport Flight Performance Q3 Report 2014–Page 29

Q3

2014

Nig

ht C

ompl

aint

s

Page 30–Heathrow Airport Flight Performance Q3 Report 2014

Additional information

Information on noise is also available on the BAA Heathrowwebsite. This part of the website was updated in May 2007. Itincludes a flight tracking system called WebTrak which enableslocal residents to log on and view flight tracks for aircraftarriving at and departing from Heathrow. As well as beingable to track flights, WebTrak also gives details of the aircraft’sheight and position.

Noise complaints and enquiries may now be made from thewebsite. These facilities have been introduced to complementthe long-standing facilities so complaints/enquiries may still bemade by telephone or email (see right).

Updated statistical information on complaints and enquiries isnow included in BAA Heathrow’s Corporate ResponsibilityReport which is available in full on our website(www.heathrowairport.com/noise). A summary is availablefrom Heathrow Public Affairs, telephone 020 8745 5791.

Information on Noise Insulation and Noise and Blight Schemesis available in the BAA Heathrow Corporate ResponsibilityReport (see above).

Making noise complaints or enquiriesOn the Website – www.heathrowairport.com/noise

By telephone – Public Affairs Noise Complaints Freephone –0800 344 844

By email – [email protected]

Useful websiteswww.heathrowairport.com/noise

www.dft.gov.uk for information on government policies inrelation to Heathrow aircraft movements, ie night flights;changes to night-time use of Heathrow’s runways, etc.

Heathrow Airport Flight Performance Q3 Report 2014–Page 31

Glossary of Terms

AIP Aeronautical Information Publicationhttp://www.nats-uk.eadit.com/aip/current/ad/EGLL/EG_AD_2_EGLL_en.pdf

ANOMS Noise, track keeping and complaints system

Carry over Night restrictions are set on a seasonal basis. Up to 10% of a season's unused quota can be carried forward (known as "carry over") to the next season and up to 10% of a following season's quota can be anticipated

CDA Continuous Descent Approach

dBA A-weighted decibels

FEU Flight Evaluation Unit

FLOPC Flight Operations Performance Committee

Go Around A go around is an aborted landing of an aircraft which is on approach to the runway

IMC Instrument Meteorological Conditions

ILS Instrument Landing System

KPI Key performance indicators

Lates and Lows During the daytime the aircraft are required to be "established" on the ILS at 7.5nm from touchdown. Thisequates to approximately 2500ft aal. At night the distance is extended to 10nm which equates to approximately3000ft aal.

LHR London Heathrow

LS Lateral swathes

nm Nautical Miles

NATS National Air Traffic Services

NPR Noise Preferential Routes

NTK Noise and Track Keeping monitoring system

QC Quota Count

QNH The barometric pressure at sea level (QFE is the barometric pressure at the aerodrome)

TEAM Tactically Enhanced Arrivals Mode. In order to help alleviate delay in the stacks, ATC may change from thepublished alternation schedule. In order to maintain minimum separation distances between inbound aircraft,maintain usual high safety standards and keep air traffic flowing, ATC may use both runways for arrivals for ashort period.

VMC Visual Meteorological Conditions

Page 32–Heathrow Airport Flight Performance Q3 Report 2014

Produced by Heathrow Flight Performance team, Second Floor Meridian, The Compass Centre, Nelson Road, London Heathrow Airport, Hounslow TW6 2GW.

Further informationIf you would like further information, please contact the FlightPerformance team:

By telephone: 0800 344 844

By e-mail: [email protected]

By post: Flight Performance teamSecond Floor MeridianThe Compass CentreNelson RoadLondon Heathrow AirportHounslowTW6 2GW

Website:Make an enquiry on our website:www.heathrow.com/noise

Please note that the freephone telephone number is an answerphone.Please leave your name, contact details and brief details of yourenquiry. A member of the FEU will contact you as soon as possible.


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