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Library Analytics and Metrics Project

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This was a presentation delivered at the 10th Northumbria Conference in York during July 2013. It provides a background, and introduction and overview to the Library Analytics and Metrics Project (LAMP) work that Jisc, Mimas (University of Manchester) and University of Huddersfield are collaborating on. The project will develop a prototype shared library analytics service for UK universities and colleges.
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Presenter or main title… Session Title or subtitle… 22 nd July, 2013. York Safety in Numbers: Developing a shared analytics service for academic libraries
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Page 1: Library Analytics and Metrics Project

Presenter or main title…

Session Title or subtitle…

22nd July, 2013. York

Safety in Numbers: Developing a shared analytics service for academic libraries

Page 2: Library Analytics and Metrics Project

who we are…Ben Showers (Jisc)

Programme manager, Digital Infrastructure

@[email protected]

Page 3: Library Analytics and Metrics Project

who we are…Graham Stone

(University of Huddersfield)Information Resources Manager/

Senior Research Fellow

@[email protected]

Page 4: Library Analytics and Metrics Project

aboutLAMP…

jisclamp.mimas.ac.uk #jiscLAMP

This work is licensed under a Creative Commons Attribution 3.0 Unported License

http://eprints.hud.ac.uk/17913

Page 5: Library Analytics and Metrics Project

Library Impact Data Project

Page 6: Library Analytics and Metrics Project

To support the hypothesis that…

“There is a statistically significant correlation across a number of universities between

library activity data and student attainment”

Page 7: Library Analytics and Metrics Project

Library Impact Data Project

•Phase I looked at over 33,000 students across 8 universities

•Phase II looked at around 2,000 FT undergraduate students at Huddersfield

Page 8: Library Analytics and Metrics Project

Library Impact Data Project 1Original data requirements

• For each student who graduated in a given year, the following data was required:– Final grade achieved– Number of books borrowed– Number of times e-resources were accessed – Number of times each student entered the

library, e.g. via a turnstile system that requires identity card access

– School/Faculty

Page 9: Library Analytics and Metrics Project

Library Impact Data Project

– Showed a statistical significance between:•Final grade

achieved• Number of books

borrowed• Number of times e-

resources were accessed

– Across all 8 partners– Not a cause and

effect relationship

Page 10: Library Analytics and Metrics Project

Library Impact Data Project 2Additional data

• Demographics• Discipline• Retention• On/off campus use• Breadth and depth of e-

resource usage• UCAS points (entry data)• Correlations for Phase 1

Page 11: Library Analytics and Metrics Project

Library Analytics Survey

We asked:

How important will analytics be to academic libraries now and in the future, and what is

the potential for a service in this area?

With thanks to Joy Palmer and the team at MIMAS for the initial survey analysis

Page 12: Library Analytics and Metrics Project

Automated provision of analytics demonstrating the relationship between student attainment and resource/library usage within your institution

Page 13: Library Analytics and Metrics Project

In principle, would your institution be willing to contribute data that could be linked to anonymised individuals?

• Significant appetite for analytics services among this sample– But more hesitation over sharing entry data

and other student data than other forms of usage data

• Strong willingness to share a broad range of data– preference to be identified by JISC band (91%

in favour)– as opposed to named institution (47%)

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Is this a current strategic priority?

Page 15: Library Analytics and Metrics Project

What about the next five years?

Page 16: Library Analytics and Metrics Project

Key strategic drivers

1. Enhancing the student experience

2. Demonstrating value for money

3. Supporting research excellence

Page 17: Library Analytics and Metrics Project

Appetite for a national analytics service

• An analytics service providing libraries with actionable data to transform the services and support institutions provide to students and researchers

Page 18: Library Analytics and Metrics Project

LAMP:Library Analytics and Metrics Project• Running January 2013 – December 2013

• A partnership between Jisc, Mimas (University of Manchester) and the University of Huddersfield

• UK library community are part of the Community Advisory and Planning Group

Page 19: Library Analytics and Metrics Project

LAMP:Library Analytics and Metrics Project

The project will develop a prototype shared library analytics service for UK academic libraries:

– Envisioned as a data dashboard. – Enabling libraries to capitalise on the many

types of data they capture in day-to-day activities. – To support the improvement and development

of new services and demonstrate value and impact in new ways across the institution.

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data

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Use cases

•Demographics •Discipline•Student usage•Staff usage•Collections•Outcomes

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Data types and sourcesInstitutional:Gate count, circulation, usage, student records, school/faculty data.

Shared services:Jusp, IRIS, Raptor, KB+, OpenURL

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Identifiers

The need for identifiers that don’t identify!

Gaining deeper insights

The problem of updates

The burden of data submission

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technology

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APIs

LAMP APIs and local library development

External APIs

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Infrastructure

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Visualisation

‘Dashboard’

Meaningful visuals

Human interpretation

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ethics

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legal

Registry and the burden of compliance (hot)

Legal and ethical framework (medium)

Project principles (lukewarm)

Page 30: Library Analytics and Metrics Project
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ethical

How does this fit with the wider institutional

mission?

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keep up with developmentsThe blog http://jisclamp.mimas.ac.uk

Twitter #jiscLAMP

Autumn workshop(s)

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feedback

Via the blog

Via the Community Advisory Group

Via SCONUL

http://farm5.staticflickr.com/4115/4865344581_f770820a11_o.jpg

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forthcoming events…

• We are planning a series of webinars and events in the Autumn

• More details will be available on the blog http://farm6.staticflickr.com/5113/6913646700_e98d7e943b_o.jpg

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getting involvedIf you think your institution wants to be involved – talk to us

or If you are doing something similar – please get in touch

http://farm6.staticflickr.com/5088/5349392325_e990bb18ba_o.jpg

Page 36: Library Analytics and Metrics Project

thank youBen Showers (Jisc)

[email protected] Stone (Huddersfield)

[email protected]

http://jisclamp.mimas.ac.uk

This work is licensed under a Creative Commons Attribution 3.0 Unported Licensehttp://eprints.hud.ac.uk/17913


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