UXLibrary Skunk Works

User Experience Design for the 21st Century Library

John BlybergAssistant Director,Innovation & User ExperienceDarien Library

User Experience

UX

What is UX?

A planned, positive, and desirable experience.

A synthesis of multiple discrete interations.

More than the sum of its parts.

Successful process management.

UNDERSTANDING UX

Culture

Sub-Culture

Society

HUMAN EXPERIENCE/UX RELATIONSHIP(via MICHAEL CUMMINGS)

Conscious

Sub-Conscous

The Mind

HUMAN EXPERIENCE/UX RELATIONSHIP

QUALITATIVE METRICS

QUANTITATIVE METRICS

THE FUTURE AND UX

The Road Ahead

Sustainable Change

INNOVATE

Adapt

COMPONENTS OF UX

Inte

rfac

e

People

(training + talent) x (temperament + communication style + ability to collaborate)

Presentation

content

Persona

Physical Space

Events & Programming

Your story

VALUE OF UX

“The library encourages the heart.”

- Dr. Michael Stephens

wonderdiscoveryconnection

Inspires

Imagination

Simplicity

Resilience

Openness

Coordination

FeedbackFeedbackFeedbackFeedback

Personal Transformation

INHIBITORS OF UX

Security

Disorganization

Apathy

A lack of purpose.

“No.”

DARIEN LIBRARY AND UX

Lockheed Martin

Our inspiration...

Welcome to Darien Library

The Darien

Library Brand

UXDarienLibrary

UNTETHERING

MOBILITY

COMMUNICATION

MARKETING

DISPLAY

IMMERSION

EDUCATION

CONTROL

CONVENIENCE

DISCOVERY

SHARING

GAMING

GAMING

FINDING & BROWSING

S2thesocialopac.net

SOPAC AND UX

Web Site opac

Web server ILS server

UX Burden

UX Burden

DRUPAL opac

Web server ILS server

SOPAC

the social catalog application suite

insurge

Middleware

SOPAC

ILS member libraries

locum

database

Index

ILS connector

social data functionsbusiness logic

completely integrated index

enhanced profile features

Knowledge AND UX

The pursuit of knowledge is intimate and personal.

Thank-you!

http://www.flickr.com/photos/nasos3/3512151039/http://www.flickr.com/photos/xav/2531367514/

http://www.flickr.com/photos/katphotos/2216663973/http://www.flickr.com/photos/vintzileos/3002567397/

http://www.flickr.com/photos/t8contempo/3204605987/http://www.flickr.com/photos/mappix/1543224733/

http://www.flickr.com/photos/aloshbennett/3459530285/http://www.flickr.com/photos/b-tal/116220689/

http://www.flickr.com/photos/fatboyke/3104530972/http://www.flickr.com/photos/swisscan/2249968851/

http://www.flickr.com/photos/zaser/2524931166/http://www.flickr.com/photos/swisscan/476059680http://www.flickr.com/photos/airpark/542389375/

http://www.flickr.com/photos/night86mare/2753490662/http://www.flickr.com/photos/kleinmatt66/478390377/

http://www.flickr.com/photos/kalieye/574588297/http://www.flickr.com/photos/nicmcphee/2383925844/

http://www.flickr.com/photos/libraryman/6479192http://www.flickr.com/photos/chris2907/2363923543/

http://www.flickr.com/photos/zach_manchester/2537770953http://www.flickr.com/photos/rickz/32126033

http://www.flickr.com/photos/iskanderstruck/248786430/http://www.flickr.com/photos/48089670@N00/315790901/http://www.flickr.com/photos/greencolander/2826741450/

http://www.flickr.com/photos/nasos3/3362653314/http://www.flickr.com/photos/jam343/1703693/

http://www.flickr.com/photos/limeyface/2740714471/http://www.flickr.com/photos/justabiggeek/2188910407/http://www.flickr.com/photos/uncommon/2892590726/

http://www.flickr.com/photos/mediopollito/3344343222/http://www.flickr.com/photos/kastner/765193835/

http://www.flickr.com/photos/riotjane/3210488653/http://www.flickr.com/photos/chilledsalad/1423900306/

http://www.flickr.com/photos/greencolander/2922480659/

Photos

John Blybergblyberg.netdarienlibrary.orgthesocialopac.netjohn@blyberg.net

Slides:slideshare.net/jblyberg