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Life Coaching in a Professional Setting Benefits and Implementation

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A Presentation by: Mindi Hernandez Fall Capstone 2014 University of Central Oklahoma

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Leadership Expectations More than Executives and Operations Managers Coaches and Mentors More with less Multiple responsibilities to employee and organization High Return On Investment in employees Mitigate turnover potential

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What is Life Coaching? Conversation, or series of conversations, between two people where one receives benefit in a way that relates to learning and progress Methodology that pulls from traditional professions such as psychology, business, consulting, mentoring, management theory, and adult learning Coaches main function = facilitating self-analysis with probing questions that reveal coachees true wants, both personally and professionally In business, on going process of assessing performance and providing feedback to motivate and improve performances

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Parallels Between Life and Professional Coaching Improvements per survey of coaching clients: 80% - Self Esteem/Self Confidence 72% Communication Skills 71% Interpersonal Skills 70% Work Performance 73% Relationships 63% Work/Life Balance Impossible to separate work from life Not happy at work, shows up in personal life and vice versa

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Benefits of Organizations Having On-Site Life Coaches Reduction in stress leading to absenteeism Healthier relationships between co-workers and managers Increased productivity Improved recruiting and retention Improved customer service experiences More motivated, satisfied equitable workforce Reduced overhead

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Benefits (continued) Engaged staff who feels valued Flexibility to embrace change Better managers by being coached themselves 3 reasons managers fail as coaches: Dont understand importance of coaching Dont know how to coach effectively Dont have time Work/Life balance for all levels of the organization

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Implementation of On-Site Coaching Included in Training and Development area of the organization Trainers and coaches partner to ensure consistency in messages and culture relayed to staff and community Ensuring good matches between coaches and coachees and between the coaches and the culture of the organization Having multiple coaches on staff to cover diversified workforce and needs Building healthy coaching relationships

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Summary Lines between personal and professional coaching often cross Coaches must find out about coachees personal and professional lives to be most effective in helping bring change behaviors Reduction in work related stress, less absenteeism, higher productivity, high levels of employee satisfaction, reduction in turnover and overhead costs, as well as better managers, are all benefits of on-site Life Coaches Organizations that are implementing life coaching with traditional training are seeing improvements in all areas of operations Happy employees with a healthy work life balance are an organizations best assets

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Thank You For Your Time