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Life Sciences & Healthcare Practice Pradep Nair
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Life Sciences & Healthcare Practice

Pradep Nair

2

Non – Disclosure Obligations and DisclaimerThe data, information or material provided herein is confidential and proprietary to HCL and shall not be disclosed, duplicated or used in whole or in part for any purpose other than as approved by an authorized official of HCL in writing. The recipient agrees to maintain complete confidentiality of the information; data received and shall take all reasonable precautions / steps in maintaining confidentiality of the same, however in any event not less than the precautions / steps taken for its own confidential material. If you are not the intended recipient of this information, you are not authorized to read, forward, print, retain, copy or disseminate this document or any part of it. Any statements in this presentation that are not historical facts may include forward-looking statements that involve risks and uncertainties; actual results may differ from the forward-looking statements.

3

Outline

HCL Pharmaceuticals Applications OverviewSection 1

Pharmaceuticals Applications StrategySection 2

Way ForwardSection 3

4

HCL Lifesciences & Healthcare Strategy Prioritization Grid

Total Lifesciences & Healthcare Market Size - $ 7.37 TrillionIT Spend - $ 33.57 B

R&D Spend - $ 16.2 B

Medical Equipment & Supplies

43%HCL

Capability

TacticalPursue

Opportunistically

High

Healthcare Providers

48%Pharmaceutical

9%

Differentiate Dominate

Mar

ket /

Opp

ortu

nity

A

ttrac

tiven

ess

Low

Low HighHCL Capability

Market Data Source : IMS, MD &M, Nasscom, IDC, AMR, Gartner and HCL Estimates.

5

HCL Life Sciences – Innovating “care” since 2003

Ethical, Generics, OTC

Strength in Numbers

Solution Accelerators

Industry Segments

Quality DNA

Progenie, ChemGenome , Bhageerath , Sanjeevini , Bio Grid (Software Tools for Drug Discovery ), CliniCOTS (CTMS&CDMS), Panax Finder (3DQSAR), RxCube (Market

Analysis) , easy compliance (Regulatory ), CrosSView (Computer System Validation), Systems Biology Workbench, ELM

Tokushima University, Supercomputing center for Bioinformatics & Computational Biology, IIT Delhi, Lead Invent, Oracle Clinical, GVK Bio (CRO), FAST Search , Day

Software

1500 + strong team of domain and technical consultants

Best in Breed Partnerships

Key Clientele 10 out of the top 15 global innovator pharma companies7 out of the top 10 global medical devices companies

BS 7799

Certifications & Capabilities 21 CFR Part 11,21 CFR Part 820, SOX Compliance

Leading Industry Standards DIA , CDISC, ACDM, SCDM, WBF, OPC

HCL Lifesciences Practice Credo“ To be an enabler in enriching the quality of patient lives through innovative technology solutions”

6

Some of the professionals who make the practice…….

Profile @ HCL – Head , Pharma Business Solutions Group

Education – BSc. MSc, PhD (Chemistry)

Experience – Over 20 Years in Pharmaceutical Regulatory Affairs, QA/QC , Assurance & Compliance

Worked across 4 continents with leading pharma co’s

Profile @ HCL – Consultant , Clinical Trial Management

Education – BSc. , M.Sc (Pharmacology)

Experience – Over 7 years in trial mgmt with leading CRO’s

Profile @ HCL – Business Analyst

Education – Bachelors in Engineering

Experience - 6 years of Experience in Medical device industry as Safety and Regulatory analyst

Profile @ HCL – Business Analyst

Education – Bachelors in Pharmacy

Experience - 7years in Regulatory submissions to FDA in Pharmaceutical industry Experience

Profile @ HCL – Principal Consultant , Pharma Manufacturing CoE

Education – BSc. MSc, PhD (Operations)

Experience – 10 Years in Pharmaceutical Manufacturing Operations & Quality

Worked across leading API & Dosage Form companies

Profile @ HCL – Head , Healthcare Business Solutions Group

Education – M.B.B.S, M.D

Experience – 10 Years in Hospital Administration

Worked with large hospitals

Profile @ HCL – Principal Consultant , Regulatory CoE

Education – BSc. MSc, RAPS Certified

Experience – 15 Years in Regulatory Affairs

Worked across leading Innovator, Generic & OTC Companies

Profile @ HCL – Principal Consultant , Sales & Marketing CoE

Education – B.Comm. , M.B.A

Experience – 15 Years in Pharma Sales & Marketing

Worked across leading Innovator, Generic & OTC Companies

7

Lifesciences @ HCL is growing rapidly…….

We choose our customers and then we once we pick the customer we put in all our energy and resourcesinto account/relationship/delivery management!!

Practice Started

Number of

Customers

Revenues

Years

Projections

Actual Achievement

7.5

7.5

330

180

102

65

4020

28

2240

6050

40

50

100

150

200

250

300

350

03-04 04-05 05-06 06-07 07-08 08-09 09-10

8

Life Sciences & Healthcare Vertical Customers

Pharmaceuticals

1. J & J (U.S)

2. Bayer (Thailand)

3. BD (U.S)

4. Datascope (U.S)

5. Abbott Devices (U.S)

6. Konica Minolta (Japan)

7. Shimadzu (Japan)

8. Baxter (U.S)

9. B Braun

10. Boston Scientific (U.S)

11. Stryker (U.S)

12. Edwards Lifesciences (U.S)

13. Articure (U.S)

14. GE Healthcare (U.S, India)

Medical Devices Healthcare

1. J & J (U.S, E.U)

2. Merck (U.S, E.U, Thailand,

Singapore, Japan)

3. Novartis (U.S)

4. Cubist Pharmaceuticals (U.S)

5. MSD (E.U)

6. Sanofi- Aventis (France)

7. Cibavision (U.S)

8. Pfizer (U.S)

9. Eilly Lilly (India)

10. Ranbaxy (India)

11. Glenmark (India)

12. Torrent (India)

1. Kaiser Permanente (U.S)

2. Misys (U.S)

3. Thomson (U.S)

4. Waban (U.S)

5. Bond technologies (U.S)

6. Crito Group (U.S)

7. Sing Health (Singapore)

8. WHO (India)

CRO’sAgri-Sciences Diagnostics

1. Paraxel1. Syngenta 1. Quest Diagnostics

9

Pharmaceutical Applications Services

PharmaceuticalsApplications

Vendor PlatformsSAPEAI

ORACLEOTHERS

CompetenciesR & D ( Discovery &

Development), Regulatory,Manufacturing IT, Sales

& Marketing , Enterprise IT

Highlights

Total Revenues ---------$65M

Consultants ----------------1500

12%

19%

9%58%

2% EAI

OU

SAP

Application

Others

37%

61%

2% PackageImplementation

Applicationsupport andmaintenance

Regulatory

LSH Pharma Headcount Split Phama Services Mix (Effort)

10

The World is talking about us…

Recommended HCL Technologies (“HCL”) SAP offering as “Strong”, and an especially “good fit” for buyers looking for “A partner with global capabilities” and NetWeaver capabilities

A vendor who can provide highly customized modules or solutionsOne with track record of strong SAP engagements

HCL has demonstrated capabilities in Lifesciences vertical in:Pharma solution providers like HCL Technologies now offer browser-based tools as part of their conversion services to pharma customers.As part of its conversion service, for example, HCL Technologies offers a Web-based tool that copies the look and feel of the EMC/Documentum user interface, but it automatically generates the XML code and tags in the appropriate sections of the SPL schema.

Fastest growing SAP practice among Indian SI’sFor JD Edwards skills, HCL technologies is in Top 3Equitable mix of functional and technical consultants (50:50)Largest offshore component among Indian SI’s (effort) (79%)

HCL has demonstrated capabilities in Lifesciences vertical in:Plant-level data collection (better than Infosys, Satyam & TCS)MES/Shop floor Control Systems Development (tied top position with TCS)Quality Management (including CAPA) (tied top position with Satyam)Shop floor ERP Integration (HCL has demonstrated capabilities)Mftg Strategy/Technology Selection (HCL has demonstrated capabilities)Custom Application development (tied top position with Satyam)

GE Healthcare “ HCL’s Lifesciences Quality systems are the best among offshore vendors”- Dr.Siegfried , Director (Quality )

‘..HCL Technologies is at No.6 amongst vendors with life-sciences capabilities worldwide, and No.2 amongst similar Indian peers’

11

Outline

HCL Pharmaceuticals Applications OverviewSection 1

Pharmaceuticals Applications StrategySection 2

Way ForwardSection 3

12

HCL Pharmaceutical Applications Heat Map

Manufacturing DistributionSales, Marketing &

MedicalDrug Development &

ApprovalDrug DiscoveryBusiness Administration

Operational Levels

Dire

ct(s

trate

gy, p

lann

ing)

Con

trol

(man

age,

mon

itor,

track

)Ex

ecut

e

Research & Development Strategy

Alliance Strategy

Discovery Science Strategy

Research Org. Operations Strategy

Discovery IT/KM Strategy

Discovery Proj. & Portfolio Mgmt.

Discovery Resource Mgmt.

Research Alliance Management

Discovery Science Management

Informatics & Knowledge Mgmt.

IT Management

Emerging Science & Discovery Technology

Target Discovery

Chemical Library Dev. & Synthesis

Lead Identification & Validation

Lead OptimizationInformatics & KM

OperationsInformation Technology

Operations

Therapeutic Area Development Strategy

Drug Development Technology Strategy

Preclinical Development

Clinical Development

Outcomes Research

Regulatory Submissions

Pharmaconvigilance

Regulatory Affairs

R&D Competitive Intelligence

Resource Management

Project & Portfolio Management

Payer Relationship Management

Advocacy Group Management

Regulatory Affairs

HR Administration

Business Development

IT Systems & OperationsFinance and Accounting Transactional ProcessingQuality & Compliance

PerformanceProperty and Facilities

ManagementCorporate Communication

External Relations

HR Management & ControlFinance and Accounting

ManagementIT Management

Legal and IP ManagementQuality & Compliance

ManagementBusiness Performance

ManagementKnowledge Management

Corporate Real-Estate Management

Corporate Strategy & Planning

Risk Management

HR Strategy and Planning

IT PlanningQuality & Compliance

StrategyFinancial Planning and

PolicyIP Strategy

Brand Strategy

Channel Strategy

Pricing & Contracting Strategy

Sales & Account Planning

Continuing Medical Education Strategy

Strategic Publication Planning

Contact Center Execution

Marketing ExecutionMarket & Competitive

ResearchContracts Administration &

SettlementIndigent Assistance

ProgramSales Execution

Information IntegrationMedical Information

Services

Contact/Account Management

Campaign Management

Contract Management

Sales Force Management

Analytics Management

Life Cycle Management

Clinician Management

Manufacturing Strategy

Compliance Strategy

Supplier Relationship Management

Production & Material Planning

Manufacturing Oversight

Supplier Control

Plant Management

Technical Development

Plant/Inventory Management

Make & Package Products

Lab Testing

Product Tracking/Documentation

Supply Chain Strategy

Supply Chain Planning

Distribution Oversight

Inbound Logistics

Outbound Logistics

Manage Wholesaler/Other Relationships

Order Management/Customer

Service

Distribution Center Operations

13

HCL Pharmaceutical Applications Value Proposition

Drug Discovery

Increase Speed to Market

Drug Development

Reduce Clinical Trial & Data Management Costs

Regulatory

Achieve Regulatory Compliance at lower

TCO

Manufacturing IT Sales & Marketing

Increase efficiency with compliance at

lower TCO

Achieve reduction in S & M spends by

using analytics and permissive marketing

HCL Proposition

HCLPhilosophy

Independent vendors for DDIT strategy and operations Research Driven Service offeringsFocus on In-silico tools and re-usable componentsStrategy to provide services in niche area for future needs

Mature Consultants with LS experience for process and product blue print90% Standardization—ICH/ GAMP ModelsDo it right the first time: Dedicated teams with Industry experience

Vendor incentive structure & IP sharingCustomization vs. StandardizationRole of R&D Offshoring to IndiaStandard development environment across the discovery modules

Perceived as on site activity Perceived as Domain intensive internal activityFear of failure in FDA audits while utilizing external resources

Decision Conflicts

Tightly integrated Domain and Technical teams for implementation & customizationVendor agnostic approachDomain Consultants with industry experience

Integrated operations using HCL service triadRight mix of domain and technology skills Efficiency gains through process improvementsMeeting flexible resource demands Flexible pricing models based on project needs

Captive v/s outsourcedCOTS v/s bespoke applicationsFull v/s Functional service providerEDC v/s Paper based studies

Build vs Buy Evaluation criteriaProduct vendor vs IT service provider

Mature Offshoring ModelPhRMA / PDMA ComplianceOn the cutting edge of technology (SOA, Web 2.0)

CRM Vendor vs. Indian ISP’sVendor sourcing strategyCustom vs. Packaged Apps

14

HCL Pharmaceutical Applications Capability Maturity Model

Key Maturity Rationale

Green

Amber

Red

HighDemonstrated Capability (Case-Study)

MediumEvolving Capabilities: Existing/Evolving Partnerships,

Solutions, IP’s, Tools & Methodologies, Available Resources

Low ~ NoNo Capabilities as of now

15

HCL Pharmaceuticals Applications Service Offerings

Pharmaceuticals

Consolidation

Application Support & Enhancement

Application Deve.& Management

Implementation & Rollout

Design & Blueprint Target Identification & ValidationHit IdentificationLead Generation & OptimizationPreclinical

Drug Discovery

Factory SolutionsEnterprise SolutionsAutomation SolutionsConsulting

Manufacturing IT

Marketing ManagementSales Force Management Sales SupportSolutionsConsulting

Sales & Marketing

ValidationSubmissionConsultancyAudit

Regulatory

Protocol DevelopmentClinical Trial ManagementClinical Data ManagementData AnalysisSubmissions

Drug Development

ERPMiddlewareContent ManagementConsulting

Enterprise IT

16

HCL Drug Discovery Offerings

Increased Speed to Market

Biological Data Analysis

BioSignal Processing

Discovery Applications & Data Systems Modeling

Development EnvironmentsMathWorks Matlab/SimulinkMicrosoft .NETSun Microsystems J2EEOracle Discovery PlatformBioinformatics toolsSystems Biology Suite

LIMS - SQL LIMSElectronic Labnote Books

Physiological & Chemical HypothesisGenomicsBiological data search enginesDrug library building tools and databasesMicro Array Analysis

Target Identification &Validation

Natural ProductscreeningHigh throughput screeningBio Assays modeling & AnalysisStructure based Design

Hit Identification

Combinatorial Library DesignMolecular ModelingQSARVirtual ModelingLiquid ChromatographyMass spectrometry

Lead Generation& Optimization

In silico modelingInvitro modeling

Preclinical

Access to sophisticated

HCL IP’s

increase in Speed to market

100% Compliance

management

Limited-risk approach to discovery

Potential Benefits

7 Competencies1. Knowledge of Biological systems

2. Research based service support

3. Multi-disciplinary team

4. Drug Discovery Platform and Tools

6. Partnering with the DDIT ISVs

5. Techno-domain experience

7. IPR Development and patentsIP’s : Progenie , Bhageerath, Sanjeevini, Bio-Grid, Chemgenome, Panax Finder

R & D Alliances with

17

HCL Drug Development Offerings

Reduction in Clinical Trial & Data Management Costs

• CTMS – Siebel, Oracle, ClinPhone,Legacy

• CDMS – Oracle, PhaseForward, MediData, ClinPhone, Legacy

• AERS – Oracle, Relsys, ArisGlobal• Data Analysis - SAS

• Hosting• Investigators & Site

Management• Patient Life Cycle

Management• Adverse Event Monitoring

& Management• Clinical Trials Supplies

Management• COTS Implementation• Application development,

maintenance & support• Data Integration

Clinical Trials Management

• Hosting • Paper & EDC• CRF Design• Data Management Plan• Database Design & Build• Data Entry• Data Validation Plan• Data Review & Validation• Query Management• Medical Coding• AERS/SAE Reconciliation• Database Lock• Quality Control• Review for Protocol

Adherence• Clinical Data Migration• Standards Adoption• Application development,

maintenance & support• COTS implementation/

validation

Clinical Data Management

• Statistical Analysis Plan• Bio-Statistics• Development of SAS

programs • Validation of SAS

programs• Statistical Reporting -

Safety, Efficacy and PK• Quality control of

statistical reports

Data Analysis

5 Competencies1.Knowledge base on GCP, Standard

Operating Procedures, Dictionaries etc.

2. Flexible resource ramp up/down based on need

3. Efficiency through process improvements

4. Services Triad – Apps+BPO+Infra

5. Right mix of domain and technology

Quality Improvements

Reduction in Development costs

100% Process

Compliance

Risk Mitigation

Potential Benefits

Memberships

18

Regulatory Compliance at lower TCO

• Computer System Validation

• Manufacturing process Validation

• Design SOP’s, Protocols and Reports

• Quality Manuals, Policies, Training

• Qualification - IQ/OQ/PQ• Prospective /

Retrospective / Concurrent

• Validation testing & verification services

• SCADA / DCS / PLC / Automation systems

Validations

• NDA / ANDA / INDA /DMF / 510K

• e-Submissions tools e-CTD.

• Labeling – SPL/PIM• Customized solutions

to enhance submission quality.

Submissions

• GxP Compliance (USFDA/TGA/EMEA/JMHA)

• Quality Management Systems

• Change management for effective compliance

• Process Consultancy• LIMS / eLNB• CAPA Management

Solutions• Facility Management

Solutions• Training and Document

Management Solutions

Consultancy

Packaged ApplicationsQMASLiquientFirst DocsSynagoge – Lean 6σ.Cambridge Soft – eLNBCIMQUEST - LIMS

• Vendor Qualification / Third party audits

• GxP compliance audits

• Internal Audits/surveillance audits

Audits

HCL Regulatory & Compliance Service Offerings

Total Regulatory Outsourcing

Lower TCO

100% Complian

ce manage

ment

Rapidly Scalability

Potential Benefits

5 Competencies1. Dedicated Regulatory Practice

with RAPS certified consultants

2. Ability to offer services across the pharma value chain

3. Medical Quality Management system - MQMS

5 Product agnostic Approach

4. Ability to anticipate regulatory requirements and proactively build frameworks

Cross view – CSV , PhRMA , easy labeling, e-submissions manager

No LIMits – Laboratory Information Management Systems inepc Clinical laboratories and logistics

Scalable models in Life Sciences informatics – Bangalore Bio 2007.

IP

Publications

Symposium

19

HCL Manufacturing & Plant Automation Service Offerings

Packaged ApplicationsCamstar InsiteBrooks FactoryworksVisipriseAMAT Work StreamFlexnetFAB 300

Increased efficiency with compliance at lower TCO

• Enterprise to Plant Integration

• Partner Integration

• PDM / PLM –Design to Manufacturing

• Risk Management• Asset

Management

• Plant Performance benchmarking

• Product Selection & Implementation Best Practices

• Migration Frameworks

• Manufacturing Informatics

• Equipment to MES Integration

• QC tools Integration

• Data Acquisition & Reporting

• MES/ FCS• Statistical

Process Control• Process

Analytical Technology

• Dispatching• Regulatory

Enterprise Solutions

ConsultingSolutions

AutomationSolutions

Factory Solutions

5 Competencies

1. Only Indian ISP with focused group delivering solutions for plants

2. Solutions addressing specific industry challenges – ELM & PAT

3. Robust Quality Processes

4. Thought Leadership & Industry focus Memberships - OPC & WBFIP’s : Equipment Log Manager

5 Product agnostic Approach

Memberships

Enhancement in productivity

Reduction in costs

Regulatory Compliance

Reduction in time to market

Potential Benefits

20

HCL Sales & Marketing Service Offerings

Reduction in S & M spends by using analytics and permissive marketing

• Customer Interaction Hub (Contact Centers, Feedback Management Systems, Samples Management systems)

• Customer Contract Management

• Account Management

• Sales Force Planning & Alignment

• Sales Force Automation

• Physician Targeting, Profiling & Detailing

• Incentive Compensation Management System

• Territory Management• eLearning & Training

Management

• Marketing Automation (DW/BI, Campaign Management, Customer Lifetime Value, email and online Marketing, etc)

• Brand Management (Physician/ Payor/ Patient)

• Strategic Planning & Control

• New Product Launch• Promotional Events• Knowledge

Management

Packaged ApplicationsSiebelSAPFilenet/ DocumentumDendriteI-manySiperianAprimoUnica

• Management Consulting

• Information Management / Metrics

• Business Processes

Sales SupportSolutions Sales Force Management Marketing ManagementConsulting

Improved Workforce

Productivity

Better Physician/

Payor/ Patient Interaction

Better Decision Making

Tangible ROI

Potential

Benefits

Reduced Marketing

Spend

5 Competencies1. Dedicated CRM CoE

2. Strong Regulatory & Compliance Practice

3. Technology Agnostic Approach

4. Robust Quality Processes

5. Knowledge Management & Transition Frameworks

IP’s : RxCube

21

HCL’s Enterprise Service Offerings

Services :Blue PrintingDevelopmentDeployment/ Global rolloutUpgrades/ MigrationsHelpdesk SupportInfrastructure Support Application Maintenance

Faster Transition with a higher offshore component

• SOA driven Integration

• EDI• EAI• Tibco• Cisco • AON• Webmethods• Biztalk• Websphere

• Documentum• Filenet• Humming Bird• IBM• Open Text• Microsoft• Vignette• Interwoven

• Business Transformation –Legal Compliance, CRM, SCM

• Technology Transformation – IT Strategy, Governance, Security & quality

• Application Transformation –Legacy Modernization & Testing

• Data Transformation –MDM, DW/BI

• SAP - mySAP, ABAP, CRM, HCM, Netweaver / ESA

• Oracle Universe -Oracle ebusiness, Siebel, Peoplesoft , JDE Edwards, Fusion, DW / BI

• Microsoft Dynamics – Axapta, MS CRM 3.0

Middleware Content Management ConsultingERP

5 Competencies

1. Dedicated CoE ‘s

2. IP’s -Spice, HuM, Rice, CrossFitand PM Smart

3. Product Agnostic Approach

4. iERP (Integrated Applications, Infrastructure & Helpdesk Support)

5. Knowledge Management & Transition Frameworks

Improved Workforce

Productivity

More efficient processes

Better Decision Making

Tangible ROI

Potential

Benefits

Reduced IT Spend

22

LSH - Selected Engagement Studies

Service Innovation Full Service

Client – Top 3 Medical device OEM dealing in a wide range of therapeutic products for the treatment of central nervous system disorders.

Client – Top 10 Global Pharmaceutical Company estd. in 1891, it does R & D, manufactures and markets medicines to address unmet medical needs

Scope : Global Application & Infra Support Partner across 100 countries

Ent. Architecture (METIS)SOP & Process ConsultingERP – PS, JDE, SAP, Oracle Apps – HRMS, Finance, S& MDW/BI Shared Services - Cognos ,ETL , SASIntegration Shared Services - IBCO, Sap XIICustom Apps Development & M & O Compliance CRM & Email MarketingGlobal SFA SupportAribaWeb applications - Search Services - FASTMainframe Support

Challenges :Extremely Tight SLA’sQuick Ramp & Ramp DownShared Services CoE Model

Current Status: 500 FTE Relationship

Scope :First of it’s kind in the world NPD (Class III device) from concept to DFM

Feasibility study of the hardware solution (ASIC versus COTS)

Development of hardware and software for both components

Development of PC application for Programming Manager

Hardware and Software verification

Challenges :Extremely low power consumption requirements

Concurrent hardware and software development

Current Status: Clinical Trial on

23

Outline

HCL Pharmaceuticals Applications Overview

Pharmaceuticals Applications Strategy

Way Forward

24

Why do clients partner with us?

We can be relied on - HCL works with 10 of the top 15 global pharma companies

We understand their business – HCL has a strong Domain Consulting Group with industry experts with 10- 25 years of pharmaceutical experience

We have experience – HCL believes in experience over expertise and has case-studies to show for areas where it wants to engage in

We are flexible – Various business/operating models to choose from

We are committed to Lifesciences – Lifesciences has been the fastest growing vertical in HCL for the past 3 quarters

We focus on compliance - Successfully audited multiple times in our development centers for CSV compliance. CSV and 21CFR Part 11 compliance expertise strengthened by Regulatory Affairs Certified (RAC) Consultants

25

What you should remember about us…….

Working with the biggest clients10 out of the top 15 global innovator pharma companies7 out of the top 10 global medical devices companies

Leadership in Medical Devices

First to get ISO-13485 & FDA Registration.21 CFR Part 820, DICOM, HL-7, Safety & Risk Mgmt : IEC 60601-1-4 & ISO14971AAMI SW68:2001

Leading in Quality & Compliance In-House developed Medical Quality Management System (MQMS)

Leading ThoughtProgenie, ChemGenome , Bhageerath , Sanjeevini , Bio Grid (Software Tools for Drug Discovery ), CliniCOTS(CTMS&CDMS), Panax Finder (3DQSAR), Easy labeling etc

Superior Customer ServiceGlobal Account ManagementPreferred Vendor Status with Accounts Strategy to go after next 25

Best in Breed PartnershipsTokushima University, Supercomputing center for Bioinformatics & Computational Biology, IIT Delhi, Lead Invent, Oracle Clinical, GVK Bio (CRO), Day Software, FAST, Visiprise, Aagaram Instruments

Working with Industry BodiesCorporate Patron to DIA , CDISC, ACDM, SCDM, WBF, OPC. Jointly developing next generation standards like SDTM.

Highlights

Continued InvestmentsMicro-Verticalized Sales team 25 Member Domain Consulting GroupOne of the best Product Testing Labs

One Stop ShopExperience across R & D , Clinical Trials, Manufacturing IT & Plant Automation Services, Sales & Marketing & Enterprise IT

Dedicated Regulatory & Compliance CoERAPS Certified Consultants with experience in 21 CFR Part 11, Part 820, HIPAA , DICOM , HL-7

Sustainable Advantage

No 1 in Medical Devices ~ No. 3 in Pharmaceuticals

Thank You


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