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Links to Further Education, Training and Employment A Transition Resource for People With Disability NDCO Region 7 NSW
Links to Further Education, Training and Employment
A Transition Resource for People With Disability
NDCO Region 7 NSW
Copyright Amended 2012; University of New England as host of the National Disability Coordination Officer (NDCO) program for Northern Tablelands, Mid North Coast and North Coast of NSW – Region 7. Permission to reproduce with acknowledgement. © 2010 Central West Community College as host of the National Disability Coordination Officer (NDCO) program for Western NSW. Disclaimer In compiling the information contained and accessed through this resource, the NDCO has endeavoured to ensure that all the information is correct and current at the time of publication but takes no responsibility for any error or omission.
NDCO program funding used to produce this directory was provided by the Australian Government Department of Industry, Innovation, Science, Research and Tertiary Education.
A transition resource for people with disability 2012 Page 3
Contents
A Transition Resource for People With Disability ................................................................... - 1 -
Contents ...................................................................................................................... 3
About this directory ...................................................................................................... 6
How to use this resource ............................................................................................. 8
Chapter 1 Where to start? 9
Where do I start? ....................................................................................................... 10
Transition supports for students with a disability ....................................................... 10
Public secondary schools ..........................................................................................................11 Learning and Support ................................................................................................................11 Catholic/independent secondary schools ..................................................................................13
Students with hidden disabilities including chronic medical conditions ...................... 13
Disability comes in many shapes and forms .............................................................................13 Transition supports and schemes .............................................................................................14 A post-school port of call: National Disability Coordination Officer (NDCO) .............................16
Pathways for people with disability ............................................................................ 17
Major pathways post school for people with disability ...............................................................18 Pathways only open to people with disability ............................................................................18
ADHC post-school programs ..................................................................................... 19
Application process for school leavers ......................................................................................19
Chapter 2 Planning is the Key 20
Planning is the Key .................................................................................................... 21
10 ways to get your career on track ........................................................................... 21
Government programs for people with disability explained ....................................... 28
Websites, career information and resources ............................................................. 35
Assistive technologies ............................................................................................... 38
Overview of the types of assistive technologies available ........................................................38 Main suppliers of assistive technologies ...................................................................................39 Assistive technology websites and resources ...........................................................................39
Free technology - AccessApps .................................................................................. 40
Chapter 3 TAFE and Community Colleges 41
Supports at TAFE from Disability Services ................................................................ 42
Teacher/Consultants .................................................................................................................42
TAFE locations across New England NSW ............................................................... 43
New England Institute of TAFE .................................................................................................43
TAFE locations across the North Coast ..................................................................... 44
North Coast Institute of TAFE ...................................................................................................44
Distance education: TAFE NSW Open Training and Education Network (OTEN) ..... 50
What is OTEN? ..........................................................................................................................50 Studying at OTEN ......................................................................................................................50 Courses for young people who are not able to engage in mainstream education ....................51 Extra supports for enrolled students ..........................................................................................52
A transition resource for people with disability 2012 Page 4
Community Colleges across NSW ............................................................................. 53
Chapter 4 Supports to University 55
University entry pathways .......................................................................................... 56
The university admissions process ...........................................................................................56
Steps to Access University ........................................................................................ 58
Scholarships/financial assistance .............................................................................. 60
Disability supports at university ................................................................................. 60
Chapter 5 Supports to Employment 62
Employment supports ................................................................................................ 63
JobAccess Information Service ................................................................................. 63
Centrelink .................................................................................................................. 63
Accessing employment services ................................................................................ 64
Employment Services Assessment / Job Capacity Assessment ............................... 65
What are an Employment Services Assessment / Job Capacity Assessment?........................65 Why do I need an Assessment? ................................................................................................65 How do I set up an Assessment? ..............................................................................................65 What happens at the assessment? ...........................................................................................65 What if I need an interpreter or have special requirements? ....................................................66 What happens after the assessment? .......................................................................................66 How do I obtain a copy of my Assessment? .............................................................................66
Job Services Australia - access to employment ........................................................ 68
There is a Job Services Australia provider near you .................................................................68 Job search facilities to assist you ..............................................................................................68 Specialised services for people with disability or mental health conditions ..............................69
Disability Employment Services (DES) ...................................................................... 70
Disability Management Service (DMS) ......................................................................................70 Employment Support Service (ESS) .........................................................................................71 Additional information ................................................................................................................72
Australian Disability Enterprises ................................................................................ 73
What type of work and training is available in Australian Disability Enterprises? .....................73 Locations across Region 7 ........................................................................................................73
Voluntary work/work experience ................................................................................ 74
Apprenticeships ......................................................................................................... 74
How to find an Australian Apprenticeship..................................................................................74 Useful apprenticeship resources ...............................................................................................74 School students .........................................................................................................................76 Other ways to find an Australian Apprenticeship ......................................................................77 Assistance to Australian Apprentices with disabilities ...............................................................77
Web resources .......................................................................................................... 78
Chapter 6 Supports in the Northern Tablelands 81
Advocacy services ..................................................................................................... 82
Australian Apprenticeships Centres ........................................................................... 82
Community Participation and Transition to Work ....................................................... 82
Disability Employment Services (DES) providers ...................................................... 84
Australian Disability Enterprises ................................................................................ 87
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Neighbourhood and community information centres ................................................. 87
Commonwealth Respite and Carelink Centres .......................................................... 88
Chapter 7 Supports in the Mid North Coast 89
Advocacy services ..................................................................................................... 90
Australian Apprenticeships Centres ........................................................................... 90
Community Participation and Transition to Work ....................................................... 91
Disability Employment Services (DES) providers ...................................................... 96
Australian Disability Enterprises .............................................................................. 101
Neighbourhood and community information centres ............................................... 102
Commonwealth Respite and Carelink Centres ........................................................ 102
Chapter 8 Supports in the North Coast 103
Advocacy services ................................................................................................... 104
Australian Apprenticeships Centres ......................................................................... 104
Community Participation and Transition to Work ..................................................... 104
Disability Employment Services (DES) providers .................................................... 109
Australian Disability Enterprises .............................................................................. 118
Neighbourhood and community information centres ............................................... 119
Commonwealth Respite and Carelink Centres ........................................................ 120
Introduction
A transition resource for people with disability 2012 Page 6
National Disability Coordination Officer Region 7 Northern Tablelands, Mid North Coast, and
North Coast
Introduction
A transition resource for people with disability 2012 Page 7
About this directory
This directory has been compiled by the National Disability Coordination Officer (NDCO) for Region 7 that include the Northern Tablelands, the Mid North Coast and North Coast of NSW. Essentially, the role of the NDCO is to see more people with disability accessing further education and employment. See map for the region that this directory covers. The idea behind this directory is that it brings together all types of information about the various post school pathways for students with a disability and the local, regional, state and national supports to help them. With this being the first edition of the directory - it is far from perfect – but it’s a starting point. The important thing is that there is a resource with regionally specific supports and links to help students, their families, teachers and service providers understand all the pathways and supports available. The directory will be reprinted again next year, so if there is something you would like to see added or altered, please let me know. Consider this a work in progress and your input is valued. I must say a huge thank you to Cynthia Fitzpatrick, NDCO for Western NSW and Kay Dean, NDCO in the Hunter region, who allowed me to use their templates for this resource. Hard copies of the directory will be can be requested from my office. The directory can be downloaded or emailed as required. I hope that you find this useful to your planning. Estelle Boshoff NDCO – Northern Tablelands, Mid North Coast and North Coast of NSW 02 6773 2130 [email protected]
Introduction
A transition resource for people with disability 2012 Page 8
How to use this resource
The resource is divided in two parts: Chapters 1-5 provide general information, hints, tips, websites, etc. with region-specific supports listed in the TAFE and university sections.
Chapter 1: Where to start provides general information about the major pathways post school for people with disability.
Chapter 2: Planning is the key provides hints to help students smoothly transition from school to achieving their post school goals, as well as explaining the breadth of government programs.
Chapter 3: TAFE, distance education and Community Colleges outlines the supports available at TAFE as well as lists of support staff at the different campuses across Region 7. It also talks about how to link in with distance education and the various Community Colleges across the region.
Chapter 4: Supports to university explains the university admissions process, steps to university, and also lists the university supports across Region 7.
Chapter 5: Supports to employment talks about the many services and agencies available to assist people with disability decide on careers options and to seek and maintain employment. There is also advice on how to get an apprenticeship.
Chapters 6-8 provide details about the specific supports available across the region and their contact details. For the purposes of this resource, Region 7 has been divided into three sub-regions: Northern Tablelands, Mid North Coast and North Coast.
Chapter 6: Supports in the Northern Tablelands covers Armidale, Glen Innes, Inverell and Walcha.
Chapter 7: Supports in the Mid North Coast covers Coffs Harbour, Kempsey, Port Macquarie and Taree
Chapter 8: Supports in the North Coast covers Ballina, Byron Bay, Clarence, Lismore, Richmond Valley and Tweed Heads
A Transition Resource for People with Disability
Links to further education and employment
Region 7
Chapter 1 Where to start?
Chapter 1: Where to start?
Region 7 Education & Employment Directory for people with additional needs Page 10
Where do I start?
What to do after school? Would you believe that it’s not too early to start thinking about this when you’re in Year 9! We’ve included a pathways map on page 17 to give you a bit of an idea of what’s out there – it will help you to start planning and thinking about what you’d really like to do. For other ideas:
Speak to people (as many as you can!)
As well as speaking with teachers and family, every year in all parts of this region we have Information Sessions and School Leaver Expos that you and your family, teachers, careers advisers, and other staff can come along to and meet up with providers who offer a whole range of services and pathway information. These are currently held Hastings, Port Macquarie and Clarence and I plan to roll it out to the Northern Tablelands.
Read this directory
Of course this directory is a good starting point with loads of information as well, but if you are unsure about which sections you should be checking out, you should talk to your teacher and/or careers adviser, and discuss it at a Transition Planning meeting.
Visit websites
There are lots of websites listed in this directory which are really useful, but if you don’t have regular access to a computer, just ring the services personally.
Join the NDCO Region 7 Facebook page
The NDCO program for Region 7 administers a Facebook page with news relevant to people with disability from across the region. It’s a great way to keep informed and allows you to post questions directly to the NDCO. Here is the link to the page https://www.facebook.com/pages/NDCO-Program-Region-7/399668003452692 You can also visit www.une.edu.au/ndco to view my webpage.
Transition supports for students with a disability
The main focus of this resource is to alert people to as many supports as possible. Having an understanding of what’s available within the secondary school environment is also important. There are differences between the public and private/Catholic sector but there are people dedicated to help students with a disability plan their transition.
Chapter 1: Where to start?
Region 7 Education & Employment Directory for people with additional needs Page 11
Public secondary schools
Learning and Support Teachers There are teachers specially assigned to assist students with a disability and their transition planning post school. Students will generally be linked in with this service in Years 11 and 12 (sometimes earlier – particularly if the student is considering leaving school earlier). The NDCO can also put you in touch with the Support Teachers across the region. To contact the NDCO email [email protected]
Other services within the public sector
In addition to special classes and special schools within the public sector the following services are available in all public schools:
Students who experience difficulties in basic areas of learning and behaviour are supported through Learning and Support in their local school.
The Integration Funding Support Program is a targeted support program for eligible school aged students with confirmed disabilities enrolled in a regular class and attending on a full time basis.
Itinerant support teachers provide support for students with hearing and/or vision
impairment and their teachers.
Source: http://www.schools.nsw.edu.au/studentsupport/programs/disability.php
Learning and Support
Students with additional learning and support needs
Students who experience difficulties in basic areas of learning and behaviour are supported through Learning and Support in their local school.
Students in primary, secondary and central schools may receive additional assistance in literacy, numeracy, language and behaviour.
The school's Learning and Support Team can assist you with the identification of additional learning and support needs to ensure that the educational needs of your child are being met.
Learning and Support
Students experiencing difficulties in learning in regular classes, regardless of the cause, are supported through Learning and Support. It includes support for students with
Chapter 1: Where to start?
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significant learning difficulties, mild intellectual disabilities, language disorders and behaviour needs.
Students do not need a formal disability diagnosis to access support through these resources, including students with autism spectrum disorders or mental health disorders who have lower level needs.
Learning and Support Teacher
Learning and Support Teachers have a role within whole school initiatives to improve outcomes for students with additional learning and support needs. The role of the Learning and Support Teacher as a member of the school learning and support team is to: work collaboratively with the classroom teacher to support assessment for learning
of their students with additional educational needs and identify specific learning and support needs
plan, implement, model, monitor and evaluate teaching programs for students with additional learning and support needs in conjunction with regular classroom teachers
plan, implement, model, monitor and evaluate personalised adjustments for learning where required, with the classroom teacher, student and/or parent or carer
model exemplary classroom practice when tailoring adjusted learning programs for students with additional learning needs
provide direct support for students with additional learning and support needs through a range of strategies (including direct instruction, delivery of adjusted learning programs, assessment and monitoring of progress) including the areas of social integration, language and communication, literacy, numeracy and behaviour. This may include students with confirmed disabilities.
provide professional specialist advice, support and mentoring to classroom teachers on: how best to cater for the diverse learning needs in their classrooms, and how to effectively work in partnership with families to maximise learning opportunities for students at school and at home
provide professional specialist advice and assistance about students with additional learning needs to the school's learning and support team, and
assist with professional learning for class teachers and school learning support officers within their school and local network of schools where appropriate.
For more information contact your local school or Department of Education and Communities or phone 131 536.
Source: http://www.schools.nsw.edu.au/studentsupport/programs/lrngdifficulty.php
Chapter 1: Where to start?
Region 7 Education & Employment Directory for people with additional needs Page 13
Catholic/independent secondary schools
Catholic sector
Things work differently in different sectors, but there will be someone who can assist with transitional arrangements for students with a disability. Your school may have its own website to help you understand the supports that can be offered.
MORE INFORMATION
NSW Catholic Education Office www.cecnsw.catholic.edu.au About Special learning needs in Catholic schools http://stage.cecnsw.catholic.edu.au/specialed/default.asp?ID=1
Independent sector
Each school will probably have its own website with information about the supports offered to students with a disability.
It is also worth knowing about the Association of Independent Schools (AIS). The AIS is the peak body for independent schools in NSW and represents the interests of all independent schools in consultations with governments, statutory authorities and a wide range of other education stakeholders. The AIS is a non-profit body whose members are independent schools located in NSW. The membership includes schools of many different types, sizes, religious affiliations and educational philosophies.
MORE INFORMATION
Association of Independent Schools www.aisnsw.edu.au
Students with hidden disabilities including chronic medical conditions
Disability comes in many shapes and forms
epilepsy
asthma
hearing impairment
chronic fatigue syndrome
anxiety
cancer
dysgraphia
scotopic sensitivity
multiple sclerosis
mobility impairment
dyslexia
attention deficit disorder
schizophrenia
diabetes
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Region 7 Education & Employment Directory for people with additional needs Page 14
Crohn’s disease
depression
Asperger's
bipolar
cerebral palsy
vision impairment
learning disability
It’s important that students with all types of disability are aware of the supports available at school to assist (or at least acknowledge their disability) at school as well as at TAFE, university and on to employment. There are a wide range of students whose disabilities or chronic medical conditions may impact on their study and learning:
They may be in mainstream classes.
They may not be funded to receive special support services.
They may not receive special exam provisions.
They may be diagnosed with one or more of a diverse range of disabilities or chronic medical conditions such as those listed above.
Transition supports and schemes
The impact disability can have on a student’s capacity to study varies greatly. In acknowledgement of this, there are schemes and supports to help all students – regardless of the level of their disability.
Special examination provisions
Special examination provisions are granted by the Board of Studies to students sitting the High School Certificate examinations to address the effects of a special need on exam performance. Provisions include Braille papers, large print papers, use of a reader and/or writer, extra time, rest breaks, etc. Make use of these provisions if they could help. Note that the disability provisions apply only where the disability is such that a practical arrangement is required to reduce disadvantage in an exam situation. Talk with your school about these provisions and completing the application form. MORE INFORMATION
Board of Studies NSW 02 9367 8111 www.boardofstudies.nsw.edu.au/manuals/specialexamprovisions.html
Chapter 1: Where to start?
Region 7 Education & Employment Directory for people with additional needs Page 15
Educational Access Scheme
This scheme accepts students with a lower than the usual ATAR (Australian Tertiary Admission Rank) cut off into a course. The aim is to balance the effect of the student’s educational disadvantage on their ability to reach the marks needed. Educational disadvantage means something has affected a student’s ability to perform to maximum potential at school i.e. having a disability, chronic illness, death in the family, financial hardship, English language difficulties and attendance at a rural/disadvantaged high school. EAS applications are generally due around September each year. MORE INFORMATION
University Admissions Centre (UAC) 02 9752 0200 www.uac.edu.au/undergraduate
New resources and technologies
It’s important that parents and students find and use and keep themselves up to date with new resources – including free technologies such as AccessApps. AccessApps provides a range of solutions to support writing, reading and planning as well as sensory, cognitive and physical difficulties. AccessApps also includes some nifty programmes that can provide assistance if you need it, for example making a keyboard or mouse easier to use. MORE INFORMATION
Access Apps This directory – page 40 http://eduapps.org/?page_id=52
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A post-school port of call: National Disability Coordination Officer (NDCO)
The school environment can be an incredibly supportive one and students and families can feel uneasy once they move away from the familiar supports of their school community. This is where an understanding of the National Disability Coordination Officer (NDCO) program is important. The NDCO program is a national program that aims to see more people with disability accessing further education and employment. If you ever feel a bit lost navigating your way through the post-school maze always know that your NDCO can act as a referral point for you. NDCOs often host events, send out regular updates, produce resources, etc. so are great people to link in with. The NDCO for the Northern Tablelands, Mid North Coast and North Coast (Region 7) is Estelle Boshoff. Estelle is based at The University of New England in Armidale. MORE INFORMATION
NDCO Northern Tablelands, Mid North Coast and North Coast 6773 2130 www.une.edu.au/ndco https://www.facebook.com/pages/NDCO-Program-Region-7/399668003452692 For a complete list of all NDCOs across Australia http://www.innovation.gov.au/Skills/SkillsTrainingAndWorkforceDevelopment/NationalDisabilityCoordinationOfficerProgram/Pages/default.aspx
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Pathways for people with disability
There are a diverse number of pathways that students with a disability can consider when planning life after school. The aim of the diagram below is to show that the pathway may not always be in a straight line. People can move between, back, forward and from one or numerous services/employment/educational options on their journey.
The important thing is understanding and awareness of all the pathways available.
Diagram reproduced with permission from Giovanna Cox, Support Teacher Transition, Department of Education
University
Volunteer
School
Open
Employment
Supported
Employment
Post
School
Programs
Apprenticeships
Traineeships
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Major pathways post school for people with disability
It’s important to stress that the major pathways for students post-school with a disability are the same for someone without a disability, that is:
TAFE
University
Employment – including apprenticeships/trainee ships.
Volunteering – can be used as a stepping stone to study or employment as it helps increase involvement within the community and can often lead to other opportunities.
However, there are also specific pathways that are only open to people with disability
Pathways only open to people with disability
Australian Disability Enterprises (otherwise known as Supported Employment)
Australian Disability Enterprises are places of employment that provide support to employees to complete a choice of meaningful work and career paths in a safe work environment. Supported workplaces seek to remove barriers to integration thus enabling people with disabilities to participate fully in their local community through employment. If you have a disability and would like more information on Australian Disability Enterprises, you should contact your nearest Centrelink Customer Service Centre by phoning 13 28 50. Chapters 6-8 of this resource also list Australian Disability Enterprises within each of the regions across Region 7.
Post-school programs
There are two post-school programs offered by Ageing, Disability and Home Care (ADHC) to people with disability who complete Year 12.
The Transition to Work program is a two year program that will help students with a disability become work ready and achieve employment. The Transition to Work program helps to develop the skills, qualifications and confidence.
The Community Participation program supports students with a disability to learn new skills to help increase independence, make new friends, inclusion in community activities and to do things they enjoy. This program includes a self-managed option.
Applicants need to have an assessment completed to ensure that they are referred to the program most suited to their skills and needs. This assessment takes place while the student is still at school and is completed in the first half of Year 12.
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ADHC post-school programs
Application process for school leavers
May Education staff trained to administer assessments
May – June
Online applications submitted by education staff
July
Assessments analysed by the University of Wollongong
September
ADHC writes to all applicants and their families about:
their eligibility for Transition to Work or Community Participation; and
if eligible, their Community Participation funding band The letter will also contain information about the appeals process. Eligible school leavers and their families will also be provided with information about choosing a Transition to Work or Community Participation service provider, including information on providers. If the young person is not eligible for an ADHC post -school program, information will be provided about programs provided by other agencies.
Early new year
Post-school programs commence
A Transition Resource for
People with Disability
Links to further education and employment
Region 7
Chapter 2 Planning is the Key
Chapter 2: Planning is the Key
Region 7 Education & Employment Directory for people with additional needs Page 21
Planning is the Key
Planning is the key. The earlier we can encourage parents and students to start planning for their transition post school, the more likely it will result in a smooth and successful one. It’s more difficult for a student with a disability to ‘wing it’ once they have completed Year 12 – simply because there are more considerations. Students with a disability are at greater risk of dropping out of school before completing Year 12, particularly if a student does not acknowledge their disability, or simply lacks an understanding of how their disability affects them in the school environment. Encouraging students to link in with support and have a greater understanding of how their disability affects them in the workplace and/or educational institution, is the key to a successful transition. In this section, you will find tips on how to get your career on track, an explanation of government programs and it also lists some government websites and resources to help you in your planning.
10 ways to get your career on track
The following information has been taken from the www.careertips.net.au website and is designed to help people with disabilities get their careers on track from the outset by helping them to clarify what they would like to do in the future. 1. Get a part-time job or work experience Research tells us that school students who have part-time or school holiday jobs are more likely to gain employment after they leave school. This has been shown to be particularly true for students with a disability. It does not matter what type of work you do, it will still improve your later employment prospects. However, if you are going to get a part-time job, it makes sense to find one that:
gives you an insight into the jobs and work environments that interest you
has prospects to lead into more varied work
could lead into a work-based traineeship or apprenticeship after leaving school
matches your physical abilities
matches your academic abilities Gaining a job isn't always easy. People often apply for quite a few jobs before being successful. You will improve your chances of finding a suitable part-time job if you:
use your family/friend network, and the people they know, to find the names of people and places with the type of work that interests you
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Region 7 Education & Employment Directory for people with additional needs Page 22
send an introductory letter, along with your resume (a one page bullet-point summary of your skills, abilities, personal qualities and interests), to prospective employers
arrange to visit the workplace to find out more about the company and job opportunities
contact employers directly (by phone or in person) to express your interest in part-time employment or work experience
When you meet with a prospective employer you should be neat, clean and dressed to meet the boss, not dressed as you would to do the job for which you are applying. Make sure that your answers to the employer's questions tell them why you want to work part-time and why you want to work for them. For example, 'I am interested in doing this sort of work when I finish school and working here will give me a much better idea about the job requirements'. Always have a one or two thoughtful questions about the job or the company ready to ask at the end of the interview. And don't ever be afraid of asking for the job. Whatever the outcome, it is wise to send a thank you note. It shows your motivation, loyalty, dependability and professionalism, as well as keeping your name in front of the employer for their next position. 2. Choose the right subjects When thinking about the course and subjects that you could do, some of the more important things that you should think about are: Interests Do you like being indoors or outdoors? Getting dirty or remaining clean? Standing up or sitting down? Hot or cold conditions? Heavy or light tasks? Quiet or noisy environments? Active or passive tasks? Routine or varied tasks? Working quickly or slowly? Do you like being alone or with others? Do you get along easily with others or struggle to understand others? What tasks or subjects do you enjoy doing? Are there any tasks or subjects that you find particularly boring, that you know you wouldn't be interested in? What do, or don't you, like about them? Disability issues Is there anything about your disability that would impact on you doing a particular course or certain subjects in the course safely? Are there any study requirements or practical tasks in a particular course you are interested in that you could not do? Do you have epilepsy, asthma or allergies and, if so, are there any triggers to avoid when undertaking practical tasks associated with your proposed studies? Do you take any regular medication that causes side effects that make some kinds of practical tasks unsafe? Be sure to consider
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Region 7 Education & Employment Directory for people with additional needs Page 23
these issues and identify and communicate the support and accommodations needed to assist you to perform the task or study. Work-related skill factors Think of your abilities in the following skill areas to help you decide which subjects you will do best in:
Verbal communication, e.g. serving customers, answering telephones, following complex verbal instructions
Reading, e.g. understanding signs, following instructions
Writing, e.g. ability to take messages, use order forms, write reports
Time telling, e.g. awareness of time of day, ability to judge time remaining to finish or to self-pace
Numeracy, e.g. counting quickly and accurately, measuring weights or sizes or distances, calculating quantities or mixtures or setting times
There are many ways to be sure you are choosing the right subjects. Try talking to other people. Find out about their jobs / or professions - ask what a day in the life of ... is like. Think about what career options you would like to explore further. How can you do this? Career Advisers can facilitate your exploration of career choices. There are Career Advisers at schools, TAFE, and university, as well as in the broader community. The more you talk to people, the more you will be exposed to a greater range of career choices enabling you to make a well-informed decision about your future. Most importantly, be optimistic about your future and share that optimism with your teachers, family, friends and others. 3. Develop good work habits Most employers expect their staff to behave in the following ways:
Arrive on time
Have a good attendance record
Dress suitably for the job
Be qualified to do their particular job or be willing to be trained
Think about the job and make suggestions
Be interested in the work
Follow instructions and accept directions
Ask for help if needed
Behave in a way that reflects well on the employer and workmates
Keep personal problems out of the workplace
Obey safety rules
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You can develop many of these good work habits at school, in the home, during work experience placements or in your part-time job. Talk to teachers, parents and other people about working and earning an income. Ask them about the various jobs that people do. Seek specific jobs to do around the house and ensure that they are done on time. Look for opportunities to do volunteer, part-time or casual work. This could involve distributing pamphlets, delivering newspapers, walking pets, watering and mowing lawns, weeding gardens, or cleaning pools. 4. Develop good social skills Increasingly, employers are not only looking for the best person to do the job. They are also looking for the person who will best fit into the workplace, get on with other workers and be a 'team player'. Use your free time constructively and productively by developing a range of hobbies and interests. Having interests looks good on your resume and also gives you things to talk to your future employers and workmates about when you do join the workforce. Become involved in team sports. Team sports will not only help to improve your fitness. They will also teach you the importance of teamwork and what teamwork involves. Also get out and about in the community. Mix often and develop friendships. Take an interest in your personal appearance and dress. Become physically fit through sport or a gym, being fit and healthy will improve your attendance, concentration and performance in all areas. Talk positively to your family and friends about your future. Set high expectations for yourself - because people rarely achieve beyond their expectations. 5. Do an Australian School-based Apprenticeship An Australian School-based Apprenticeship is an excellent starting point to building valuable and marketable work-based skills. You will also gain a better insight into work and a much more impressive resume to show prospective employers. On successful completion of a School-based Apprenticeship you will gain a qualification that is nationally recognised by employers and registered training organisations. A School-based Apprenticeship is another pathway to further post school studies. 6. Start planning for post school It is important to plan ahead if you are going to make a successful transition from school to work or further study. Research says begin mapping the road ahead when you are starting Year 9.
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Your transition plan should be part of your educational program. This plan can include input from representatives of your family, school, community services and professionals. Opportunities can then be made available to pace you through the transition issues, you can be supported to gain the additional skills you need to be successful post school. 7. Do an apprenticeship / traineeship An Australian Apprenticeship is a full-time work based training arrangement. During the course of the apprenticeship you get paid, you gain work experience and you learn new skills in a hands-on environment. On successful completion, you also gain a nationally recognised qualification. Apprentices must be employed under an award or other appropriate industrial relations arrangements. Employers are required to provide:
Employment and training for the duration of the apprenticeship and every opportunity to learn the skills of the job
Necessary time off work to attend and complete the relevant off-the-job training
A working environment and conditions which contribute to skills development and meet industrial relations and workplace health and safety regulations
Apprentices also have certain obligations, which include:
Co-operating with their employer in order to achieve the desired training outcomes
Attending off-the-job, external or on-the-job training as required
Applying themselves to the agreed training plan
Completing all of the work set by the Registered Training Organisation
Keeping a record of achievements both at work and in training Group training organisations also employ apprentices and then place them with one or more host employers during the course of the apprenticeship to ensure that they get an opportunity to learn all of the skills involved in a certain trade. If you intend to undertake an Australian Apprenticeship, you may benefit from using the supports available through a Disability Employment Service or an Australian Apprenticeship Centre. These types of services are increasingly working together to provide apprentices with a disability and employers with support and incentives. For example, a Disability Employment Service can support you by:
Establishing that you have the commitment and basic skills to complete an apprenticeship
Determining which apprenticeship best meets your skills and interests
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Locating a suitable host employer
Locating a suitable registered training organisation
Negotiating the training program outline and clarifying your duty statement
Providing you with individualised on-the-job support. 8. Find a mentor We can all look back on our lives and think of people who were older or wiser or more experienced than ourselves, who gave us some valuable advice, helped guide us in the right direction, believed in us, stood up for us somewhere, or opened a door for us. Without their support things might have turned out differently or we might not have achieved what we have. These people are often called mentors. Mentors are to be found in family circles, education, business, the arts, sport and many other areas. Mentors may assist in teaching, counselling, advising, introducing, networking, sponsoring, advocating, role modelling and encouraging. The relationship between you and a mentor can be more or less formal and structured, depending on needs and circumstances. A mentor can assist you in any or all of the following ways:
Provide individual support and direction when you need it
Give you a greater sense of confidence and optimism about the future
Provide advocacy support when problems arise
Help to instil and maintain positive attitudes to study and work
Assist you to establish and achieve study and work goals
Improve your knowledge of available services at study, work and the wider community
Advise you on paid and work experience opportunities
Improve your job readiness, job presentation and job search skills
Help you link up with a suitable employment agency Mentors also say that they gain a lot out of being a mentor. They get to use their own life skills and experiences to assist students with a disability. They notice that their own personal skills and self-awareness levels improve. They learn to relate to members of the younger generation on an equal and mutually beneficial basis. They feel they have made an important and meaningful contribution and experience a greater sense of self-worth. 9. Register with an employment service The Australian Government funds a network of disability employment services throughout Australia that assist people with disabilities to:
Determine which jobs are best matched to their abilities, circumstances and aspirations
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Locate suitable vacancies with suitable employers and represent job seekers to those employers
Modify workplaces and arrange assistive equipment to minimise the impact of their disability on work performance
Provide on-the-job support and provide ongoing back-up and advice. If possible, it is advisable to register with a disability employment agency before you leave school for a variety of reasons:
You have to complete a Job Capacity Assessment or Employment Services Assessment which will determine your eligibility for the service, this can take some time
A number of them have waitlists and you may not be able to register immediately
Once you do leave school, the disability employment agency will know you better and therefore be able to represent you more effectively to employers.
10. Life-long learning It doesn't stop here. As your career develops there will be further opportunities and the need to develop new skills. Be proactive to gain further skills and experiences through:
Further education and training
Employment
Community services and life skill services
Modified from www.careertips.net.au, a website maintained by the National Disability Co-ordination Officer Program funded by the Australian Government Department of Industry, Innovation, Science, Research and Tertiary Education (DIISRTE). Reproduced with permission.
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Government programs for people with disability explained
In order to plan, having an understanding of the variety of government programs is essential. The following is a brief descriptor of all programs offered and where you can go to find more information. Phone numbers are not listed here but please contact the National Disability Coordination Officer on 02 6773 2130 if you don’t have access to the internet and need a phone contact.
Disability Employment Services
The Disability Employment Service (DES) can provide special services for people with disability, such as helping you prepare for work, helping you to find a job and providing on the job training to help you settle in. They can also offer ongoing support if you need help to keep your job. Disability Employment Services (DES): Disability Management Service (DMS) replaces Vocational Rehabilitation Service (VRS) and assists job seekers who have an injury, a disability or ill health to secure sustainable employment. These job seekers are not expected to require ongoing support in the workplace. Disability Employment Services (DES): Employment Support Service (ESS) replaces Disability Employment Network (DEN) and assists job seekers with a permanent disability to secure and maintain sustainable employment and who are more likely to require regular and long term support in the workplace.
Contact Centrelink who will help you to register as looking for work and refer you for appropriate assessments which may include a Job Capacity Assessment / Employment Services Assessment. After the assessment, you will be referred to the most suitable agency for you.
Job Services Australia
From 1 July 2009, the Australian Government’s Job Services Australia will replace previous employment services, such as Job Network, with a new tailored approach.
Job Services Australia offers personalised help and more access to training opportunities and work experience to help you find and keep a job.
Centrelink will help you to register as looking for work and refer you for appropriate assessments which may include a Job Capacity Assessment/Employment Services Assessment. After the assessment you will be referred to the most suitable agency for you. Job Services Australia operates a general enquiries service from 8am to 6pm nationally that can be contacted on:
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13 62 68
1800 805 260 http://deewr.gov.au/job-services-australia-jsa
Australian Apprenticeships and traineeships
Apprenticeships combine training and employment and lead to a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and do not require any entry qualifications.
You can get information about apprenticeships and traineeships from an Australian Apprenticeship Centre. You can look for an apprenticeship or traineeship in the same places you would look for other jobs or you could get assistance from an employment agency or contact a Group Training Company about their vacancies.
http://www.australianapprenticeships.gov.au/search/aacsearch.asp
Disabled Apprentice Wage Support
Disabled Apprentice Wage Support (DAAWS) provides financial assistance to employers of apprentices and trainees with a disability. Eligible employers will receive a weekly wage support and the apprentices training organisation may receive financial assistance for tutorial and/or mentoring support. Once you have found an employer, contact your Australian Apprenticeships Centre to undergo an Occupation Assessment to assess if you are eligible for DAAWS. get a DAAWS Occupational and Medical Assessment form. The Australian Apprenticeship Centre will advise you on the medical professionals that are eligible to complete this assessment. The assessment will decide if and what parts of DAAWS funding you can attract. The assessment is done by a medical doctor or qualified psychologist. Australian Apprentices with disability who have a current and valid Job Capacity Assessment or an Employment Services Assessment are not required to undergo an Occupational Assessment when they choose to use the Job Capacity Assessment or Employment Services Assessment to support the Disabled Australian Apprentice Wage Support application.
http://www.australianapprenticeships.gov.au/info_aus_apps/assistance.asp
Apprenticeships Access program
This program is aimed at disadvantaged jobseekers who are interested in gaining an apprenticeship. It helps by providing basic training in the industry you are interested in working in as well as supporting you with job search and then providing support when you get an apprenticeship.
Centrelink can let you know if you are eligible for this program and if so refer you to a provider. The program, including the pre-vocational courses, is provided by a number of
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private providers. Some providers will advertise vacancies for their access courses in local newspapers.
http://jobaccess.gov.au/Jobseekers/Study_training_and_apprenticeships/Apprenticeships_and_traineeships/Pages/Australian_Apprent_Access.aspx
Job Services Australia Unpaid Work Experience
Work experience is a great way to learn new on the skills or to impress a prospective employer. The Work Experience Placement (WEP) program cover the costs involved with work related insurance. The work experience placement can last from 5 days to 8 weeks. Work Experience Placement can be arranged through your local Disability Employment Services or Job Services Australia.
http://deewr.gov.au/job-services-australia-unpaid-work-experience
Community Participation
Community Participation (CP) aims to assist young people with disability to develop the skills they need to work towards their goals, increase their independence and participate as valued and active members of the community. CP has been developed for young people with disability with moderate to high support needs who require an alternative to paid employment or further education in the medium or longer term. It is usually provided in a group environment.
Post-school eligibility assessments are conducted in the final year of school by specially trained teachers. Eligible students are notified by DADHC in October of the final year and referred to providers of these services.
http://www.adhc.nsw.gov.au/sp/delivering_disability_services/post_school_programs/community_participation
Transition to Work program
Transition to Work (TTW) is a two-year program with the aim of achieving employment for young people with disability. The program develops the skills and/or qualifications needed by young people to successfully secure and sustain employment. TTW provides services to young people with a range of support needs but is primarily targeted to young people with moderate to high needs who are unable to immediately access employment or attend TAFE or university due to their support needs.
Post-school eligibility assessments are conducted in the final year of school by specially trained teachers. Eligible students are notified by DADHC in October of the final year and referred to providers of these services.
http://www.adhc.nsw.gov.au/sp/delivering_disability_services/post_school_programs/transition_to_work
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TAFE – Disability Services/Disability Teacher Consultants
TAFE disability services are available to current and intending TAFE students. Disability Teacher Consultants can provide advice on courses and enrolment assistance as well as arranging learning support and assessment modifications.
Contact your TAFE for your local TAFE Disability Teacher Consultant, or visit the website below. You need to make an appointment and take along documentation regarding your disability so a plan can be developed.
https://www.tafensw.edu.au/services/disability/index.htm#.UOyZnuTqngU
Universities – Disability Advisors
Most universities have a Disability Advisor to assist intending and current university students with a disability. Most universities require you to make an appointment with the Disability Advisor before you commence so that the necessary adjustments and support can be arranged. Documentation will normally be required regarding your disability before reasonable adjustments can be arranged.
Contact the university you are interested in attending and enquire about their disability services.
http://www.adcet.edu.au/Student_Resources/Who_Can_Help/University_Disability_Advisers.chpx
Disability Support Pension
The Disability Support Pension (DSP) is a payment made to people who, because of their disability, injury or illness, are not able to work for at least 15 hours a week. Other eligibility criteria apply. Contact Centrelink and lodge an Intention to claim. You will be required to undergo an assessment so make sure all your medical support documentation is available and current.
http://www.humanservices.gov.au/customer/services/centrelink/disability-support-pension
Supported Wage System
The Supported Wage System allows people whose workplace productivity is affected by their disability to earn a fair wage. This system allows for a specialised assessor to determine a productivity based wage.
Applications need to be lodged online.
http://jobaccess.gov.au/Employers/Financial_help_and_wages/Help_with_wages/Supported_Wage_System/Pages/home.aspx
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Financial Incentives – DEEWR
The Department of Education, Employment and Workplace Relations provide various financial incentives to employers to employ a person with a disability. These financial incentives help make jobseekers with a disability more competitive.
Qualifying employers will be offered an incentive by the Disability Employment Services or Job Services Australia providers.
http://jobaccess.gov.au/ServiceProviders/Assisting_employers/Financial_help_and_wages/Pages/home.aspx
Employment Assistance Fund – DEEWR
The Employment Assistance Fund helps people with disability and mental health condition by providing financial assistance to purchase a range of work related modifications and services for people who are about to start a job or who are currently working, as well as those who require assistance to find and prepare for work. .
Employers, people with disability and employment service providers may apply for assistance by completing an on-line Employment Assistance Fund application form.
http://jobaccess.gov.au/Services/A-Z_list/Pages/EmploymentAssistanceFund.aspx
Auslan for Employment (AFE) – DEEWR
If you use Auslan to communicate, your employer may be eligible for financial assistance for Auslan interpreting services, deaf awareness training and Auslan training for your immediate co-workers. This will be funded through the Employment Assistance Fund.
http://jobaccess.gov.au/ServiceProviders/Assisting_employers/Financial_help_and_wages/Auslan_For_Employment/Pages/home.aspx
Job in Jeopardy
Job in Jeopardy assistance is immediate support to help employees who are at risk of losing their job as a result of disability, injury or health condition. It is available through Disability Employment Services.
To get this type of support you can go to Centrelink who will refer you to a provider or you can go directly to a Disability Employment Services provider for assistance.
http://jobaccess.gov.au/ServiceProviders/Assisting_job_seekers/Helping_job_seekers_thrive_at_work/Helping_job_seekers_keep_their_job/Pages/Job_in_Jeopardy.aspx
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Educational Access Scheme (EAS)
This scheme aims to improve access to universities for those students who have experienced long-term educational disadvantage. Under this scheme you can apply if you feel that your disability, illness or long-term health condition has affected your education.
Apply through the Universities Admission Centre (UAC). Applications normally close in September of the year prior to commencing University.
http://www.uac.edu.au/eas/
Higher Education Disability Support program – Additional Support for Students with Disabilities (ASSD)
The Disability Support Program provides funding to eligible higher education providers to undertake activities that assist in removing barriers to access for students with disabilities. The program has three components:
Additional Support for Students with Disabilities (ASSD) Performance-based Disability Support Funding The Australian Disability Clearinghouse on Education and Training (ADCET)
Talk to the Disability Advisor when you enrol in Higher Education about your support needs. Eligible Higher Education Providers will claim ASSD funding via the application form.
http://www.innovation.gov.au/HigherEducation/Equity/HigherEducationDisabilitySupportProgram/Pages/default.aspx
Job Capacity Assessment / Employment Services Assessment
A JCA or ESAt is an appointment with a specialised assessor who will assess your capacity to work, taking into account your individual circumstances. Average assessments last 1-2 hours and require you to bring along all medical documentation that you have on your condition.
Contact Centrelink, they will let you know if you need this assessment and will refer you to an assessor. Assessments can also be arranged through your Disability Employment Services or Job Services Australia provider.
http://www.alrc.gov.au/publications/15-pre-employment-stage/employment-services-assessments-and-job-capacity-assessments
Youth Connections Program
Young people who are at risk of leaving school or have left school can get support from the Australian Government to continue their education and finish Year 12 or get an equivalent qualification.
Talk to a teacher at school about accessing this program and search for a provider here http://transitions.youth.gov.au/sites/transitions/findaprovider/pages/findaprovider
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http://deewr.gov.au/youth-connections
National Disability Co-ordination Officer (NDCO) Program
This program offers information, co-ordination and referral services for people with disability who are interested in or enrolled in post-school education, training, and employment. You can contact your local NDCO for information or referral or see their resources and information on their websites.
http://www.innovation.gov.au/Skills/SkillsTrainingAndWorkforceDevelopment/NationalDisabilityCoordinationOfficerProgram/Pages/default.aspx
© State of New South Wales, Department of Education and Training 2007. Reproduced with permission from the Career Moves website www.careermoves.net.au/documents/govt_programs.doc
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Websites, career information and resources
Jobguide 2012 describes over 500 occupations and education and training requirements. It includes information on career planning and exploring pathways and is distributed to students in year 10 http://www.jobguide.deewr.gov.au/ Year 12 - what next? can help young people plan their post-school education and training. Find out about course options, and other places where help and advice is available. http://www.myfuture.edu.au/The%20Facts/Education%20and%20Training/Year%2012%20What%20Next.aspx Australian Career Development Studies (ACDS) is a free, self-paced resource for anyone interested in maximising their own career development or helping others with career choices. http://www.career.edu.au Australian Apprenticeships combine paid work with structured training to give young people nationally recognised industry qualifications. http://www.australianapprenticeships.gov.au The Australian Apprenticeships Job Pathways website is a resource for people looking for information on Australian Apprenticeship job options. The information is searchable by State or Territory and includes a job description, a qualification title, and a summary of the training that is involved. http://www.aajobpathways.com.au Going to university provides practical and useful information about going to university for current and prospective students. http://gooduniguide.com.au/School-Leavers/Study-Options/Going-to-university Job Outlook for information on job prospects, employment rates and average incomes. https://jobsearch.gov.au/joboutlook School Leavers Resources Guide has a wide range of practical and up-to-date information about career development and further education and training options for school leavers. It also includes information about financial assistance and support. The School Leavers Resource Guide is available in State and Territory versions. http://www.yourcareerguide.com.au/nsw/index.asp School subjects you like and jobs they can lead to links school subjects with possible jobs and the level of education and training required. http://deewr.gov.au/school-subjects-you-and-jobs-they-can-lead-booklet
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This flyer outlines a range of career information, resources and support available for adults. It provides up-to-date career development information and resources, and includes a list of useful website links. http://www.myfuture.edu.au/en/The%20Facts/Careers/Career%20Links/Resources%20for%20Specific%20Groups/Career%20Development%20for%20Adults.aspx I Can Do That Too is a booklet specifically aimed at people who wish to return to the paid workforce. It helps job seekers identify the skills they have developed in their everyday lives and how these skills can be of value to employers. http://www.sdiea.org.au/uploads/files/ICanDoThat.pdf Ace Day Jobs - online videos about people who enjoy their work. http://www.abc.net.au/acedayjobs Catapult - innovative and creative ideas in action. http://www.abc.net.au/catapult Adult Learning Australia (ALA) represents organisations and individuals in the adult learning field. http://www.ala.asn.au Careers in Science provides information about career pathways and opportunities in science. http://www.myfuture.edu.au/Assist%20Others/Career%20Practitioners/Resources%20for%20Learning%20Areas/Sciences.aspx The Enterprise Network for Young Australians (ENYA) promotes the active participation of young people in business http://www.enya.org.au Graduate Careers - employment and career opportunities for graduates. http://www.graduatecareers.com.au The National Innovation Website raises awareness of the importance and benefits of innovation and entrepreneurship for young Australians. http://www.innovation.gov.au JobWise promotes mature age employment and contains information for employers, mature age job seekers and mature age workers. http://www.seniors.gov.au/internet/seniors/publishing.nsf/content/jobwise The National Training and Information Service provides information about courses, qualifications, competencies, training packages and Registered Training Organisations. http://training.gov.au/
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Open Universities Australia provides a flexible way to study toward a university degree off campus. https://www.open.edu.au/student-admin-and-support/student-support-services/disability-support/ Smart Moves - career pathways and opportunities in science, engineering and technology. http://www.questacon.edu.au/media/assets/factsheet_smartmoves.pdf The Good Guides provides a database of courses, careers, and education institutions, as well as ratings and rankings to help students choose between them. http://www.thegoodguides.com.au training.com.au - links to Vocational and Technical Education. http://www.training.gov.au Volunteering Australia provides information about a range of opportunities for volunteers. http://www.volunteeringaustralia.org workplace.gov.au is an entry point to information about employment in Australia including wages and working conditions, labour markets and careers. http://deewr.gov.au/ JobSearch is a database of thousands of job opportunities. http://www.jobsearch.gov.au SkillsInfo is designed to provide skills-related information on industries and regions, and also on specific education, training and skills issues. http://www.skillsinfo.gov.au/ The Central Hub of government information for young people www.youth.gov.au
Information taken from 2008-09 School Leavers Resource, Hunter/Newcastle Region and referenced websites.
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Assistive technologies
Assistive technology is technology that allows a person with a disability to independently perform tasks which otherwise may be difficult or impossible. Without access to assistive technologies, many people with disability could not move forward, or would not be successful enough in their studies to move to the next step. Assistive technologies improve participation for students with a disability in higher education and subsequent employment. Assistive technologies allow this participation. For many, it is the only way to access these pathways.
Overview of the types of assistive technologies available
For people with blindness and low vision
Screen readers
Screen magnification software and hardware
Notetakers
For people with learning disabilities
Text to speech/Text to Audio – Software to assist students with a learning disability with the reading/writing process. It includes features such as screen reading, word prediction, spelling and phoneme checking. By converting text to speech, students can follow the highlighted written word on the screen as it is spoken out loud.
Planning and Organisational software
Optical Character Recognition software allows text material to be scanned and the computer text extracted. The text can be exported to other programs such as TextAloud
TextAloud is cheap software downloaded from the Internet which allows text material to be converted to digital audio MP3 files. Students can put these files onto a CD/MP3 player and listen to them.
For people with physical disabilities
Software to convert voice to text
Alternative keyboards, mice, head pointers
Word Prediction Software
Voice Recognition Software - software that allows a person to produce text by speaking to a computer.
For people with a hearing impairment
Sound field systems, audio induction loops
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Main suppliers of assistive technologies
Ability Technology
Battery Powered Computers
HumanWare
Innovative Communication Programming
Northcott CATS
Optek Systems
Printacall Communications Technology
Quantum Technology
Spectronics Inclusive Learning Technologies This is not an exhaustive list but a prompt if you wanted to Google them. Most of these suppliers send out updates as new technology comes to hand.
Assistive technology websites and resources
Here is a list of websites that may help you to get a clearer understanding of assistive technology that can help you. This is by no means an exhaustive list but it’s a good start. The Australian Adapted Technology User Group (AATUG) is a network for students with disabilities, disability practitioners as well as all users of adapted technology. http://disabilityatunisablog.blogspot.com.au/2009/10/australian-adapted-technology-user.html Assistive Technology in Universities Project www.anu.edu.au/disabilities/atproject Vision Australia Adaptive Technology Guide http://www.visionaustralia.org.au/info.aspx?page=1230 Broaden Your Horizons is a houses resources relating to young people with disabilities. This resource is dedicated to provide quality career and transition information and support services to young people with disabilities. http://www.imvc.com.au/content/broaden-your-horizons Founded over 25 years ago by Budd and Dolores Hagen, parents of a child with a disability, Closing The Gap strives to provide parents and educators alike, the information and training necessary to locate, compare, and implement assistive technology. http://www.closingthegap.com/
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Free technology - AccessApps
The freely downloadable of AccessApps is an initiative developed by the Scottish JISC Regional Support Centres. It consists of over 50 open source and freeware assistive technology applications that can be entirely used from a USB stick on an MS Windows computer.
This means AccessApps will run without needing to install any software or utility application on a host computer. A wide range of e-learning solutions that support writing, reading and planning as well as visual and mobility difficulties are provided – and you can add additional portable applications to AccessApps, if and when required.
Advantages of AccessApps
No need for technical support at a school or workplace
No permissions required for installing assistive technologies onto a local computer or server
Independent use, independent tools - anywhere, anytime
Ability to add more portable apps to cater to individual interests or needs
Low cost solution (approximately $20-$25 for a 4GB USB2 memory drive/stick)
USB drive technology is accepted and used universally already
How do I get it?
Individual learning support needs dictate the type of software solution required by a user. The download section allows you to choose the portable applications which best suit your individual needs and download them in a single application suite. There are a few versions – the full AccessApps and a lite version (for 1GB or 512MB drives) or a “pick and mix” option where you choose the apps that you need. MORE INFORMATION
Access Apps http://eduapps.org/ http://eduapps.org/?page_id=52 http://eduapps.org/?page_id=180 You can access Help files and directions about all of this material as well. There are video guides and tutorials to help you from A-B. It is extremely comprehensive and a great way to invite students to learn how to install AccessApps themselves.
A Transition Resource for People with Disability
Links to further education and employment
Region 7
Chapter 3 TAFE and Community Colleges
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Supports at TAFE from Disability Services
Disability Services are available to both enrolled and prospective TAFE NSW students who have a disability and have met the entry requirements for a course.
It is TAFE NSW policy that vocational education and training should be equally available to everyone.
TAFE employs specialist Teacher/Consultants for students with disabilities to ensure that people with disability have equal access to education and training.
Teacher/Consultants
Teacher/Consultants provide a range of services to assist students. These include pre-course counselling and assistance with the enrolment process, as well as determining the most appropriate classroom support and assessment modifications.
A range of strategies can be employed and may involve tutorial support, the use of adaptive technology, a sign language interpreter, note-taker or disability assistant. These adjustments may also apply to students who have a temporary disability.
The services include:
pre-entry counselling
tutorial assistance
modified assessment conditions and/or exam concessions
physical access and equipment
modification to course structure
possible exemption from administration charges
interpreters
note takers
provision of special equipment
There are also courses at some campuses especially designed to meet the needs of people with particular disabilities. To find out more information, contact a Teacher/Consultant for Students with Disabilities at your local TAFE NSW Institute or campus.
MORE INFORMATION
TAFE Disability Support https://www.tafensw.edu.au/services/disability/index.htm#.UO3qqOTqngV
National Relay Service** 133 677 www.relayservice.com.au **Provided by the Australian Communication Exchange (www.aceinfo.net.au)
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TAFE locations across New England NSW
See below for details about where TAFE is located around the state.
New England Institute of TAFE
1800 448 176 http://www.newengland.tafensw.edu.au/
New England Institute of TAFE campuses can be found in the following locations: Armidale, Inverell, Glen Innes and Tenterfield. Enrolment for Semester 1, 2013 has now started. If you want to discuss your options with a TAFE consultant please call the Customer Service Centre on 1800 448 176 or browse the course list. Visiting the website allows you to submit email queries to the campus of your choice. http://www.newengland.tafensw.edu.au/en/about_the_institute/contact_us.aspx
List of supports
TAFE employs specialist Teacher/Consultants for students with disabilities to ensure that people with disability have equal access to education and training. The General Education & Equity Services Disabilities Unit operates from two locations within the New England Institute: Tamworth campus in R Block on Janison Street, and Armidale campus in G Block, corner of Rusden & Allingham Streets. There is public transport available to each of these campuses and accessible car parking is available. Armidale
Beardy Street Armidale NSW 2350 Phone: (02) 6773 7700 Phone: (02) 6773 7758
Glen Innes
Grey Street Glen Innes NSW 2370 Phone: (02) 6739 0500 Phone: (02) 6739 0502 Fax: (02) 6739 0581
Inverell Evans Street Inverell NSW 2360 Phone: (02) 6721 9000 Phone: (02) 6721 9044
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Tenterfield
High Street Tenterfield NSW 2372 Phone: (02) 6736 0000 Phone: (02) 6736 0002
TAFE locations across the North Coast
See below for details about where TAFE is located around the state.
North Coast Institute of TAFE
If you have a course enquiry: complete the course enquiry form phone 1300 NCTAFE (1300 628233), 8.30am – 5.30pm weekdays contact a campus directly ask us on Facebook
List of supports
TAFE employs specialist Teacher/Consultants for students with disabilities to ensure that people with disability have equal access to education and training. Ballina
154 Burnet Street BALLINA NSW 2478
Phone (02) 6681 8900
Fax (02) 6686 2580
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Casino
144 Barker Street PO Box 442 CASINO NSW 2470
Phone (02) 6661 2000
Fax (02) 6662 2173
Email us
Locate on Google Maps
Chapter 3: TAFE and Community Colleges
Region 7 Education & Employment Directory for people with additional needs Page 45
See campus map
Like us on Facebook
Coffs Harbour Education Campus 363 Hogbin Drive COFFS HARBOUR NSW 2450
Phone (02) 6659 3000
Fax (02) 6659 3071
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Coffs Harbour
Glenreagh Street COFFS HARBOUR NSW 2450
Phone (02) 6648 2400
Fax (02) 6648 2599
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Grafton 1 Clarence Street PO Box 103 GRAFTON NSW 2460
Phone (02) 6641 1600
Fax (02) 6641 1799
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Trenayr, Grafton Trenayr Road JUNCTION HILL Locked Bag 5 GRAFTON
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NSW 2460
Phone (02) 6644 4700
Fax (02) 6644 7767
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Kempsey 58 Sea Street PO Box 3173 WEST KEMPSEY NSW 2440
Phone (02) 6560 2900
Fax (02) 6562 7415
Email us
Locate on Google Maps
See campus map
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Kingscliff Cudgen Road KINGSCLIFF NSW 2487
Phone (02) 6674 7200
Fax (02) 6674 7399
Email us
Locate on Google Maps
See campus map
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Lismore 64 Conway Street PO Box 569 LISMORE NSW 2480
Phone (02) 6623 0200
Fax (02) 6623 0399
Email us
Chapter 3: TAFE and Community Colleges
Region 7 Education & Employment Directory for people with additional needs Page 47
Locate on Google Maps
See campus map
Like us on Facebook
Maclean Wombah Street PO Box 252 MACLEAN NSW 2463
Phone (02) 6603 5000
Fax (02) 6645 4252
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Murwillumbah 146 Murwillumbah Street PO Box 210 MURWILLUMBAH NSW 2484
Phone (02) 6672 0800
Fax (02) 6672 0805
Email us
Locate on Google Maps
See campus map
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Port Macquarie 70 Widderson Street PO Box 210 PORT MACQUARIE NSW 2444
Phone (02) 6581 6200
Fax (02) 6583 6478
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Chapter 3: TAFE and Community Colleges
Region 7 Education & Employment Directory for people with additional needs Page 48
Port Macquarie Institute Office Lower Ground Floor Block G Port Macquarie Campus Hindman Street PORT MACQUARIE NSW 2444
North Coast TAFE Institute Office PO Box 528 PORT MACQUARIE NSW 2444
Phone (02) 6586 2222
Fax (02) 6586 2344
Locate Port Macquarie Campus on Google Maps
See Port Macquarie campus map
Taree Montgomery Crescent PO Box 669 TAREE NSW 2430
Phone (02) 6591 3600
Fax (02) 6591 3799
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Wauchope Young Street PO Box 145 WAUCHOPE NSW 2446
Phone (02) 6586 9500
Fax (02) 6586 9599
Email us
Locate on Google Maps See campus map
Like us on Facebook
Chapter 3: TAFE and Community Colleges
Region 7 Education & Employment Directory for people with additional needs Page 49
Wollongbar 61 Sneaths Road WOLLONGBAR NSW 2477
PO Box 534 ALSTONVILLE NSW 2477
Phone (02) 6620 4700
Fax (02) 6620 4899
Email us
Locate on Google Maps
See campus map
Like us on Facebook
Chapter 3: TAFE and Community Colleges
Region 7 Education & Employment Directory for people with additional needs Page 50
Distance education: TAFE NSW Open Training and Education Network (OTEN)
What is OTEN?
The Open Training and Education Network (OTEN) is the specialist distance education and open learning institute of TAFE NSW. It offers world-class distance education services and is Australia’s largest distance education provider. OTEN enrolls 35,000 students in more than 250 TAFE NSW courses. Most courses give graduates nationally recognised qualifications through the Australian Qualifications Framework (AQF). Other specific-purpose courses are recognised by all of TAFE NSW
Studying at OTEN
If you need new skills or qualifications, but can't get to a class for a variety of reasons, then why not try OTEN's distance education courses? Most of our courses are delivered using printed learning materials, but we are offering an increasing number of courses online, or partially online. Our teachers support students by telephone, email, and through our OTEN Learning Support (OLS) website. OTEN also offers co-enrolment for students at other TAFE NSW campuses. You can study some modules with us, and some at another college. Although OTEN offers disability support, as a distance student, you are responsible for managing your own learning. To have a rewarding experience with us, you need to:
keep focused on your goals
have good time management skills
be self-motivated Contact the number below, or check online, for more information about Courses, Enrolment, Recognition, OTEN Learner Support (OLS), TAFE for schools (TVET), and Traineeships. MORE INFORMATION
OTEN enquiries: 1300 362 346 TTY: 02 9715 8609 http://www.oten.edu.au/oten
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Courses for young people who are not able to engage in mainstream education
Region: New South Wales Type of Service: Training - Courses for Young People Type of Courses:
Aboriginal Studies, General Education and Work skills
Accounting and Financial Services
Building and Construction
Communication and Media
Community Services, Children’s Services and Health
Electrical, Engineering and Manufacturing
Green skills, Agriculture and Horticulture
Information and Communication Technology
Maritime and Transport
Tourism and Hospitality How to enroll: Student completes:
Course questionnaire for assessment
Enrolment form
$50 handling charge
TAFE fee or evidence for exemption (see enrolment form) Costs:
Literacy and Numeracy courses are free (FAVE)
TAFE NSW Annual fees (varies depending on course level) or evidence for fee exemption
OTEN $50 handling charge (all courses)
MORE INFORMATION
Course information 1300 362 346
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Extra supports for enrolled students
Once enrolled in a course, it’s important to know that there is extra support to help you through. Make sure you link in with this support if you need. 1300 888 010 www.oten.edu.au
OTEN Counselling and Careers Unit
The TAFE counsellors at OTEN can help you with educational matters such as course choice, study planning and distance study skills. They can provide you with information on University admission, community agencies and other academic support opportunities. They can assist you with career matters such as looking at job options, retraining, course pathways and job-search. They can also help with personal matters such as home or family issues, stress, anxiety and more. 1300 655 993
Aboriginal Education and Training Unit
The Aboriginal Education and Training Unit is available to provide support and guidance by assisting students to enrol and apply for exemptions where appropriate, liaise on student’s behalf with teachers and staff at OTEN, provide guidance with academic and career aspirations and give advice on obtaining a tutor/mentor for studies. 1300 888 010
Disabilities Support Unit
Teacher Consultants from the Disabilities Support Unit provide a level of support that will help to make your study at OTEN a success. They can provide information and assistance and, within available resources help organise equipment and services you may need during your study with OTEN. 02 9715 8601 or 1300 362 890 TTY: 02 9715 8609 [email protected]
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Community Colleges across NSW
There are currently 17 Community Colleges across Region 7 who are providers of adult and community education and who are members of Community Colleges NSW. See below for contact details for those across Region 7. Please contact each college individually to find more about where courses are offered. http://www.cca.edu.au/index.html Camden Haven Community College
16-18 Laurie St Laurieton NSW 2443 (02) 6559 6699 [email protected]
Coffs Coast Community College
Level 1, City Square 66-90 Harbour Drive Coffs Harbour NSW 2450 (02) 6652 5378 [email protected]
Port Macquarie Community College
77 Hastings River Drive Port Macquarie NSW 2444 (02) 6583 7288 [email protected]
Port Macquarie Community College -Wauchope
Wauchope NSW 2446 (02) 6585 2663 [email protected]
Taree Community College
5 Macquarie Street Taree NSW 2430 (02) 6551 0636 [email protected]
ACE Tenterfield
63 High Street Tenterfield NSW 2372 (02) 6736 0050 [email protected]
New England Community College - Guyra
136 Bradley St Guyra NSW 2365 02 6779 2132 [email protected]
ACE Community Colleges 59 Magellan Street
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Region 7 Education & Employment Directory for people with additional needs Page 54
Lismore NSW 2480 1300 794 766 [email protected]
ACE Community Colleges Casino
33 Walker Street Casino NSW 2470 02 6662 3777 [email protected]
ACE Community Colleges Lismore
2/ 32 Carrington Street Lismore NSW 2480 02 6622 3980 [email protected]
ACE Community Colleges Tweed
36 Machinery Drive Tweed Heads South NSW 2486 07 5524 8884 [email protected]
Alstonville Ballina Community College
3a/78 Main Street ALSTONVILLE NSW 2477 02 6628 5426 [email protected]
Byron Region Community College
Corner Burringbar Street and Gordon Street Mullumbimby NSW 2482 (02) 6684 3374 [email protected]
Grafton Community College
25-33 Bent Street Grafton NSW 2460 (02) 6642 7506 [email protected]
Lower Clarence Community College
4/13 Yamba Street Yamba NSW 2464 02 6646 9094 [email protected]
Coffs Coast Community College
corner Grafton street and High street Coffs Harbour NSW 2450 (02) 6652 5378 [email protected]
A Transition Resource for People with Disability
Links to further education and employment
Region 7
Chapter 4 Supports to University
Chapter 4: Supports to Universities
Region 7 Education & Employment Directory for people with additional needs Page 56
University entry pathways
Making the transition from school to University is a big change for anyone. For students with a disability, the change is even bigger. So, what’s the key to succeeding? Prepare early, base your decisions on good information and plan ahead so that you can link in with as many disability supports as you may need.
MORE INFORMATION
The University of Western Sydney has a great web site resource that helps students prepare for university. It’s well worth a look and can be found at: http://pubsites.uws.edu.au/rdlo/getready/index.htm
The university admissions process
Admission to university can be based on your HSC or on other pathways that take into account different qualifications and considerations.
HSC-based pathways
Australian Tertiary Admission Rank (ATAR) The Australian Tertiary Admission Rank (ATAR) gives a numerical measure to the overall academic performance of an HSC student compared to other HSC students across NSW. University course places are awarded to applicants with the highest ATAR. Educational Access Schemes (EAS) Educational Access Scheme (EAS) programs are designed to provide assistance to students who have faced educational disadvantage through Year 11 and/or 12. These programs allow students with a lower ATAR than the usual ATAR cut-off (the minimum ATAR score accepted for entry into the course) entry into a university course. This aims to balance the effect of the student's educational disadvantage on their ability to reach the marks needed to get into university. 'Educational disadvantage' means something that has affected your ability to perform to your maximum potential at school. Educational disadvantage can be, for example, having a disability, living in a remote area, money problems within the family or a death or illness in your family. MORE INFORMATION
University Admissions Centre (UAC)
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02 9752 0200 www.uac.edu.au/undergraduate
Alternative entry schemes
Alternative entry schemes are designed for applicants not using an HSC as the basis for their application for entry into university. Instead individual universities set special entry criteria which do not rely on HSC results. These schemes are usually targeted at specific groups to help give applicants a better chance of getting into university. Special Tertiary Admissions Test Entry using Special Tertiary Admissions Test (STAT) results involves sitting for a written test that assesses your university-related academic skills. The university uses your STAT score to decide whether you meet the entry requirement for the course you have applied for. University preparation courses Some universities offer courses that help students develop the academic skills and/or knowledge needed for university such as essay writing, reading academic material, analytical skills, statistics or physics. Your results in such courses may be used by the university to decide whether you meet the course entry criteria. Non-award courses These courses run by the universities are similar in content and assessment to units offered by the university in its award courses (such as degrees, graduate diplomas, etc.). Satisfactory performance in a set of these non-award units can be used to apply for entry into university. See individual university websites for more details. TAFE/Tertiary Preparation Certificate This TAFE course is specifically designed to teach students skills and content needed to complete a university course. Satisfactory performance in this course can be used to apply for university entry into many courses at most universities. Other TAFE courses There are specific TAFE courses that can lead you into a related uni course. A university may take into account your results from TAFE courses that are relevant to the university course you are applying for. Visit the TAFE websites for more information.
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Steps to Access University
Here are four steps to consider when planning to apply to university:
1. Plan ahead 2. Identify career options 3. Investigate admission processes 4. Disability access
1. Plan ahead
Develop some personal goals or a wish list
Know your skills and abilities and what you enjoy
Develop a focus in order to identify a range of options
Build up your level of independence and autonomy
Start to investigate finances, transport options, community services and supports, and eligibility for allowances
Technology skills are a must!
Make the Universities Admissions Centre (UAC) guide your bible
2. Identify career options
Identify occupations that interest you
Investigate the training needs and venues for careers of interest
Gain an understanding of subject pre-requisites, assumed knowledge, and inherent requirements for study courses (Bridging courses may be required)
Be aware of the 'inherent' or 'essential' requirements of registration boards when planning a career
Identify study preferences (TAFE and university)
Attend university and TAFE Open Days
Consult with careers counsellors and university prospective student advisers
Search university, TAFE, and other educational websites
3. Investigate admissions processes
There are a number of pathways to university:
Australian Tertiary Admission Rank (ATAR)
Special Tertiary Admissions Test (STAT)
Alternative entry schemes at universities in Sydney such as the Regional Entry Test and Compacts Provisional Offer Scheme
Educational Access Scheme (EAS) - apply through the EAS booklet circulated with the UAC Guide
University enabling courses such as Newstep, Open Foundation and TAFE Tertiary Preparation Certificate
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4. Disability access
This is the final step in investigating university options, not the first. A. Know your rights – disability standards for education resource http://www.ddaedustandards.info/
The Disability Discrimination Act 1992 (DDA) requires educational institutions to avoid discriminating against a person with a disability in:
Enrolment
Physical access
Study
Access to curriculum
Assessment
Disability access: A student’s disability should only be taken into account where it is reasonable and fair to do so, e.g. making adjustments to courses, lectures, examinations, and so on to address the effects of the disability. The DDA does not require educational institutions to:
Relax standards
Ignore essential requirements of a course
Give a student with a disability an advantage
Pass someone who has not deserved a pass
B. Disability services
Gain an understanding of what types of supports may be required
Contact the Disability Liaison Officer (DLO) at your university(s) of choice
Consider what information you require from the DLO
Investigate options to access university for the day, meet students with a disability and/or student organisations
Investigate scholarship programs, including scholarships for students with a disability Apply for consideration under the educational access scheme
Examples of disability services provided in universities:
Note taking
Scribes
Readers
Provision of material in alternative format
Access to the latest assistive technology
Interpreters
Library assistance
Campus transport
Exam and alternative assessment arrangements
Other services as required
Remember: Do not choose the university primarily because of disability access, but make your decision based on your study needs and aspirations.
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Sourced with permission from The School Leavers Directory, Hunter Region 2008–09
Scholarships/financial assistance
Equity scholarships
Equity scholarships are awarded to university students who are experiencing difficulty with the costs of living and studying. These financial difficulties arise from having limited income (e.g. Centrelink benefits) and having lots of expenses (e.g. accommodation costs).
You can only receive an equity scholarship offer from an institution to which you have received an offer of admission (or which you are currently enrolled).
MORE INFORMATION
University Admissions Centre (UAC)
02 9752 0200.
Search for financial assistance, grants, supports etc
There are financial supports, grants and scholarships out there to assist students complete university. Do yourself a favour: jump online and search the web with words like financial assistance, grants, scholarships along with the name of the degree/course you’d like to study and see what comes up.
Disability supports at university
There are disability support staff located at each university across Australia who are committed to providing equity to choice, access, participation and success in University studies within a receptive and supportive environment.
If you have a physical or sensory impairment, a medical condition, learning disability, or a psychological condition which means that you will (or may) require support services from the university, you are encouraged to contact a Disability Liaison Officer to assist you. Disability Liaison Officers at universities in the region are listed on the following page.
MORE INFORMATION
Disability support staff at universities across NSW http://www.uac.edu.au/documents/disability-contacts.pdf
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University of New England
Armidale campus
Mr Tony Woods Disability Advisor Disability Support Office Lamble Building University of New England Armidale NSW 2351 02 6773 2897 [email protected]
Southern Cross University
Coffs Harbour Campus
Counselling and Support Services Unit, Level 1, F Block Southern Cross University Coffs Harbour 02 6659 3263 [email protected]
Lismore Campus Student Support Centre, Goodman Plaza, Lismore Campus 02 6620 3943 [email protected]
Tweed Heads Campus Gold Coast Campus – Beachside Gold Coast Shared Services Hub 07 5589 3001 [email protected]
A Transition Resource for People with Disability
Links to further education and employment
Region 7
Chapter 5 Supports to Employment
Chapter 5: Supports to Employment
Region 7 Education & Employment Directory for people with additional needs Page 63
Employment supports
There are many services and agencies to assist people with disability decide on careers options and to seek and maintain employment. While people with disability can access services that are available to all Australian citizens and permanent residents, there are also services that are designed specifically for people with disability. Help is available to you at every stage of the employment process, from preparing to look for work, searching for a job and, if needed, ongoing support in the workplace once you've found a job.
JobAccess Information Service
JobAccess is an Australian Government initiative to support the employment of people with disability. It is a one-stop information shop providing a free, confidential, national online and telephone service. Information and expert advice is available for:
job seekers with a disability
workers with a disability
employers and co-workers of an individual with a disability
employment service providers The JobAccess website has step-by-step guides and checklists on recruitment, job searching, adjusting a workplace, employer incentives, understanding rights and responsibilities at work and much more. The website also contains case studies, success stories and information on the full range of services and incentives available for people with disability and employers. Job Access Advisers are also available to answer questions about employment. They are a team of professionals who provide free, confidential and expert advice. MORE INFORMATION
JobAccess Adviser
PO Box 510, Subiaco WA 6904 1800 464 800 (voice and TTY) www.jobaccess.gov.au
Centrelink
Centrelink delivers a range of services to the Australian community and is the gateway for people seeking access to Australian Government income support.
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Centrelink is also responsible for the registration and referral of job seekers to employment and related services. Centrelink has trained Senior Customer Service Advisers that can help individuals with a disability find the service that best suits their needs.
Accessing employment services
It is important that you receive the services that best meet your individual needs. The following step-by-step guide tells you how to register with the right type of employment service provider. Step 1: Your first point of contact If you are looking for work you should contact Centrelink Employment Services on 13 28 50 or visit your nearest Centrelink Customer Service Centre. Centrelink will be able to register you as looking for work even if you have not yet completed the registration process. In addition, Centrelink may complete a Job Seeker Classification Instrument with you and if required, organise an Employment Services Assessment or Job Capacity Assessment to determine which service best meets your needs. Step 2: Do you require an Employment Services Assessment / Job Capacity Assessment? If you do need an ESAt or JCA, Centrelink will be able to organise for you to see an assessor. Centrelink will also provide you with information about the purpose of the assessment and when to attend. If you do not need an Employment Services Assessment / Job Capacity Assessment, Centrelink will be able to directly refer you to the most appropriate employment or employment related service for assistance. See below for more information on an Employment Services Assessment / Job Capacity Assessment. Step 3: You can contact a local Disability Employment Services member or Job Services Australia provider directly. These services will be able to determine whether you are eligible for their assistance and in some cases this may mean attending an ESAt / JCA. If that service is not the most appropriate service for you, they will organise a referral to a service that is. Step 4: Volunteering for employment assistance Job seekers without job search obligations, such as Disability Support Pension recipients, are able to volunteer for employment services and other programs of assistance. An Employment Services Assessment will determine the most appropriate employment service or program of assistance based on individual needs while a Job Capacity Assessment will determine working capacity in hours per week.
Source: www.jobaccess.gov.au
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Employment Services Assessment / Job Capacity Assessment
Job seekers wishing to receive support from a specialist employment service (such as a Disability Employment Service) are now required to have either an ESAt or a JCA.
What are an Employment Services Assessment / Job Capacity Assessment?
An ESAt/JCA is an appointment with a skilled assessor who will assess your capacity to work, taking into consideration your individual circumstances. The assessment will help identify and refer you to the employment service that best suits your needs.
Why do I need an Assessment?
An Employment Services Assessment / Job Capacity Assessment is required if:
you have barriers to work and wish to receive certain income support payments, such as Newstart Allowance or the Disability Support Pension
you need help to find and maintain a job or have part time or no capacity to work
you wish to receive support from a specialist disability employment service.
How do I set up an Assessment?
Generally, Centrelink will refer you for an Employment Services Assessment / Job Capacity Assessment. Your Disability Service Provider can also refer you in certain circumstances.
What happens at the assessment?
Your assessor will talk to you about any barriers you may have to find and keep a job. Your assessor will also discuss possible referral options to an employment or related service with you. In most cases, the assessment will involve a face-to-face discussion between you and the assessor. All face-to-face assessments will take place at the assessor's office which may not be at your local Centrelink office. A friend, relative or advocate can attend the appointment with you and, if you prefer, you can ask for a male or female assessor to conduct the assessment. You will need to advise the person who is making your Assessment appointment if you have a preference about the gender of your assessor. Remember to bring all current medical records that relate to your disability.
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What if I need an interpreter or have special requirements?
If required, your assessment provider can arrange a qualified interpreter, including an Auslan sign language interpreter, to assist at your assessment. You will need to advise the person who is making your Assessment appointment if you require an interpreter or have any special requirements.
What happens after the assessment?
Wherever possible, you will be referred to an employment or related service to help you find and maintain work. In most cases, referral details will be provided to you at the completion of your assessment. Your Assessor will prepare a report about your work capacity. This report will be provided to Centrelink and, where applicable, a decision will be made about the type of income support for which you are eligible. The report will also inform Centrelink and/or your employment or related service provider about your ability to look for work, and any appropriate support or services that you require. Any income support decision will be made by Centrelink, not the assessor.
How do I obtain a copy of my Assessment?
You may make a request to Centrelink under the Freedom of Information Act 1982 to obtain or inspect your Employment Services Assessment / Job Capacity Assessment report.
MORE INFORMATION
Centrelink Customer Relations 1800 050 004 If you have concerns about how your was conducted you should firstly speak to the Assessor who conducted your assessment. If you do not wish to raise a complaint directly with the Assessor or their organisation, you can call and lodge an Employment Services Assessment / Job Capacity Assessment complaint with:
Centrelink's FreeCall™ Customer Relations Line on 1800 050 004 or
Centrelink's TTY Customer Relations service on 1800 000 567 (only for people who are deaf or have a hearing or speech impairment and have access to use a TTY phone)
If you are not satisfied with Centrelink's decision or the actions of your Assessor, you may complain to the Commonwealth Ombudsman:
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Commonwealth Ombudsman GPO Box 442, Canberra ACT 2601 Phone: 1300 362 072 Online complaint form at www.ombudsman.gov.au
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Job Services Australia - access to employment
From 1 July 2009 the Australian Government’s Job Services Australia replaced previous employment services, such as Job Network, with a new tailored approach.
Job Services Australia offers personalised help and more access to training opportunities and work experience to help you find and keep a job.
Job seekers claiming Newstart, Youth Allowance or Parenting Payment (with participation requirements) will be immediately referred to a Job Services Australia provider at their first contact with Centrelink to help them find employment.
There is a Job Services Australia provider near you
Your local Job Services Australia provider will be your first point of call for all your employment and job search needs. They will work with you one-on-one to help develop and enhance your skills for the job that’s right for you.
Your Job Services Australia provider can give you advice on the best job search methods, career options and employment programs, as well as helping you prepare your résumé, enhance your interview technique or undertake skills development or professional training you may need to help you get and keep a job.
MORE INFORMATION
To find your local Job Services Australia provider www.jobsearch.gov.au/provider/providersearch.aspx
Job search facilities to assist you
To assist you in your search for work, your Job Services Australia provider will provide you with access to personal computers with broadband internet access and printers. You can use these facilities to access the internet to undertake job seeking activities including updating and printing your résumé or searching and applying for jobs online.
You will also be able to access a range of job sites including Australian JobSearch. JobSearch is Australia’s largest free job website with thousands of jobs displayed daily. It provides information about jobs, working conditions, careers and training.
MORE INFORMATION
www.jobsearch.gov.au
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Specialised services for people with disability or mental health conditions
If you are a person with disability or mental health conditions and have special workplace support needs, you may be eligible for Disability Employment Services (DES). Centrelink or your Job Services Australia provider can talk to you about your eligibility and refer you to have your eligibility assessed if needed.
A DES member can help you with specialised assistance and provide ongoing support to help you find and keep a job. DES is delivered by a network of organisations - both large and small - around Australia.
MORE INFORMATION
JobAccess Adviser 1800 464 800 www.jobaccess.gov.au
If you have a disability or mental health condition and are already in employment, you may also be able to receive assistance through the JobAccess service.
Register via Centrelink
To receive help from Job Services Australia, you will generally need to register with Centrelink. They will provide you with information to enable you to choose a Job Services Australia provider and will make your first appointment for you.
What is the difference between Job Services Australia and Disability Employment Services?
Job Services is primarily aimed at providing assistance to job seekers who are job ready and who do not need ongoing support or rehabilitation services to find or keep a job.
MORE INFORMATION
DEEWR Customer Service 1800 805 260 http://deewr.gov.au/employment
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Disability Employment Services (DES)
Disability Employment Services (DES) are contracted by the Australian Government Department of Education, Employment and Workplace Relations (DEEWR) to deliver a two part program:
DES: Disability Management Service (DMS) replaces Vocational Rehabilitation Service (VRS) and assists job seekers who have an injury, a disability or ill health to secure sustainable employment. These job seekers are not expected to require ongoing support in the workplace.
DES: Employment Support Service (ESS) replaces Disability Employment Network (DEN) and assists job seekers with a permanent disability to secure and maintain sustainable employment and who are more likely to require regular and long term support in the workplace.
There are two major differences between the Disability Management Service and the Employment Support Service - the level of on-the-job support and the type of disability.
Disability Management Service (DMS)
Supports for job seekers in Disability Management Service
Assessment of functional and physical work capacity
Vocational assessment and counselling to determine suitable job options
Job preparation assistance
Supervised on-the-job training and/or a short vocational course
Fitness and work conditioning programs
Confidence building/self-esteem groups or individual sessions
Assessment of workplace suitability
Employer incentives.
Who is eligible to access Disability Management Service?
To be able to access a Disability Management Service, you are required to have an Employment Services Assessment or Job Capacity Assessment. You will need to contact Centrelink directly to arrange the assessment, or school leavers can register directly with their Disability Management Service provider. DMS is suitable for people who:
have a disability, injury or health condition that effects their ability to get and/or keep a job
are aged between 15 and 65 years
are an Australian citizen or a non-time limited resident
have a health condition that is managed well enough to participate
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How do I access the Disability Management Service?
There are two main ways to access the Disability Management Service:
By contacting a local Disability Management Service directly
Through a referral from Centrelink and an Employment Services Assessment or a Job Capacity Assessment
Employment Support Service (ESS)
Support for Job seekers in Employment Support Service
Capacity building with job seekers to enhance their employment prospects
Individual vocational guidance, planning and support
Individualised job search strategies
A focus on connecting the job seeker to the job that best matches their skills and interests
Work trials or work experience
Support in managing disability-related issues before and after starting work
On-the-job support to assist in settling into a new job
Off-site support for those who do not require on-the-job support or for those who do not disclose their disability - for example workplace strategies for people with a psychiatric disability and regular off-site visits or contacts
Job in jeopardy support for workers who are at risk of job loss as a result of their disability.
Who is eligible to access Employment Support Service?
Eligibility for Employment Support Service is determined through an Employment Services Assessment or a Job Capacity Assessment or via direct registration for school leavers. As a general guide, a person is eligible for Employment Support Service if they:
have a permanent, or likely to be permanent disability that is verified by medical evidence; and
have a reduced capacity for communication, learning or mobility, and
results in the person requiring ongoing support services.
How do I access the Employment Support Service?
There are two main ways to access the Employment Support Service:
By contacting a local Employment Support Service directly
Through a referral from Centrelink
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Job in Jeopardy
Provides assistance if you are having trouble keeping your job because of work problems related to your disability. To get this type of support you can go to Centrelink who will refer you to a provider or you can go directly to a Disability Employment Services provider for assistance.
Additional information
If you are not satisfied with the service you are receiving from a Disability Employment Service, you should first raise this with your Disability Employment Service - ask to speak to the manager or supervisor. If you do not wish to raise a complaint directly with the Disability Employment Service, you can call and lodge a complaint at: Freecall: 1800 88 00 52 TTY: 1800 301 130 National Relay Service: 1800 555 677 Telephone Interpreter Service: 13 14 50
Complaints Resolution and Referral Service (CRRS)
CRRS is an independent body responsible for resolving complaints through investigation and/or conciliation. They will try to resolve your concerns quickly, fairly and sensitively. An interpreter or TTY access can be arranged on request.
How to find your local DES provider
DES providers in Region 7 are listed in Chapters 6-8 of this resource.
MORE INFORMATION
Jobsearch 1800 464 800 www.jobsearch.gov.au/provider/providersearch.aspx JobAccess —help and workplace solutions for the employment of people with disability. 1800 464 800 www.jobaccess.gov.au National Disability Coordination Officer, New England NSW (02) 6773 2130 http://www.une.edu.au/ndco/
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Australian Disability Enterprises
Australian Disability Enterprises (also previously known as business services, supported employment or sheltered workshops) are funded by the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA). Support is generally provided for more than 24 months and can be ongoing for as long as the job seeker remains employed by the service. Australian Disability Enterprises provide a range of employment options to:
people for whom competitive employment at an award wage in the open labour market is unlikely
people who, because of their disability, need substantial ongoing support to obtain or retain paid employment.
What type of work and training is available in Australian Disability Enterprises?
Australian Disability Enterprises have a dual focus - they provide employment for people with disability and operate as a commercial business. There are a variety of Australian Disability Enterprises operating across NSW, providing a variety of tasks and learning opportunities for their employees in a wide range of commercial and industrial operations. These include:
Cleaning services - domestic and commercial cleaning, car washing and detailing, litter pick-ups and property maintenance
Packaging and assembly - collating, packing, assembly and shrink wrapping of products
Horticulture - plant nurseries, gardening and garden/ground maintenance, including the use of equipment such as mowers, brush cutters, chainsaws and vacuum/blowers as well as tasks such as weeding, raking, planting, irrigation work and landscaping
Hospitality - preparation and presentation/serving of foods in conference centres, canteens, cafes and coffee shops
Printing and distribution services - including photocopying, mail-outs, assisting with print runs, and screen printing
Locations across Region 7
Australian Disability Enterprises in Region 7 NSW are listed in Chapters 6-8 of this resource.
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Voluntary work/work experience
Voluntary work and work experience can be a good way to help you:
find out what type of work or course suits you
gain experience while you study, are seeking paid employment or exploring a career change
gain experience working for causes that you are interested in
assist in creating change in areas that are important to you. Voluntary work can assist you to build new skills, meet new people and add variety to your work experience. Furthermore it provides you with an opportunity to understand what supports and accommodations may be required to support you in an employment setting.
Apprenticeships
How to find an Australian Apprenticeship
There are many ways to learn more about Australian Apprenticeships and to find a job. You can contact an Australian Apprenticeships Centre in your region, search advertised job vacancies, contact employers in industries where you would like to work, contact your local Group Training Organisation, Centrelink office or Job Services Australia provider, or discuss Australian Apprenticeships with your careers adviser.
Useful apprenticeship resources
Australian Apprenticeships www.australianapprenticeships.gov.au Australian Apprenticeship Centres To find your local Australian Apprenticeships Centre visit www.australianapprenticeships.gov.au/search/aacsearch.asp Australian Apprenticeships Job Pathways www.aajobpathways.com.au Australian Apprenticeships Training Information Service www.aatinfo.com.au The Job Outlook The Job Outlook website helps you decide on the industry you want an Australian Apprenticeship in and gives you everything you want to know about occupations. It helps you to find out about job prospects, weekly earnings, type of work and other information useful for anyone interested in employment.
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www.jobsearch.gov.au/joboutlook The Job Guide The Job Guide is Australia’s premier career information guide providing extensive information on individual occupations. For each entry there is a job description, personal qualities required, education and training requirements, a brief summary of employment opportunities and sources of information. Also included is advice on career choice, applying for a job, post-secondary education and training and government help (both State and Federal). http://www.jobguide.deewr.gov.au/ My Future My Future provides career information, and offers unique features that enable users to create individual profiles that relate to possible occupations. www.myfuture.edu.au Centrelink Career Information Centres Career Information Centres are 'one-stop-shops' providing a comprehensive free service to all Australians. Specialist staff provide assistance to students, the unemployed or people who are looking at changing jobs. Career Information Centres can help customers make informed decisions about education, training and employment options and pathways http://www.humanservices.gov.au/customer/services/centrelink/career-information-centres Job Services Australia Contact your local Job Services Australia member who may know of employers interested in taking on Australian Apprentices. Call 136 268 or visit the Job Services Australia website. http://deewr.gov.au/job-services-australia-jsa Group Training Organisation www.gtaltd.com.au School careers advisers Speak to a school careers adviser who has plenty of access to information. Job vacancies Find out what job vacancies are available locally for Australian Apprentices in the industry or industries you are interested in. Visit the Australian Job Search website. The website features include a listing of available Australian Apprenticeships in each geographical area. Also check your local newspapers for job vacancies and visit www.jobsearch.gov.au Market yourself To do this:
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Region 7 Education & Employment Directory for people with additional needs Page 76
Tell everyone you know, including your parents and friends that you are looking for a job.
Phone each company and find out the name and title of the person responsible for hiring.
Put together a list of potential employers – note down the names and contact details of local employers and check the Yellow Pages.
Write them a letter explaining who you are and that you are enquiring about doing an Australian Apprenticeship with their company – include the benefits to them of taking you on as an Australian Apprentice.
Many job vacancies are not advertised. They are filled because people make direct contact with employers. You can telephone, write or visit an employer, even if they are not advertising vacancies or you have not heard about a specific job. Many employers rely on these direct approaches to fill their vacancies. Write job application/apply for positions Tell them why you believe you would be a good employee and detail any work experience you may have. The Job Guide website provides some great tips on how to write a job application, letter and resume. http://www.jobguide.deewr.gov.au/ Going to interviews There are lots of things you can do to increase your chances of success at interviews. The Job Guide website provides excellent tips on how to make the best impression at a job interview. http://www.jobguide.deewr.gov.au/
School students
School-based Apprenticeships You may be able to start an Australian Apprenticeship while you are still at school. Australian School-based Apprenticeships enable you to gain a vocational and technical qualification while completing your school studies. Many schools now offer the option for students to start Australian Apprenticeships, and the first point of contact for information is your VET Coordinator or career advisers. http://www.training.nsw.gov.au/businesses/apprenticeships_traineeships/school_based/index.html Australian Apprenticeships Australian Apprenticeships provide nationally recognised qualifications and competencies and are offered at all certificate levels up to Advanced Diploma. Once the apprenticeship is completed the qualification can lead to self-employment; further training or education.
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Region 7 Education & Employment Directory for people with additional needs Page 77
Students are paid while training; it is structured and can take the place of casual work the rate of pay varies depending upon the industry, the year level, the qualification and whether industry or national awards are used. Your Australian Apprenticeships Centre or Industry Association should be able to provide more detail. http://www.australianapprenticeships.gov.au
Other ways to find an Australian Apprenticeship
Contact your local Job Services Australia provider
If you are studying at school or a college, talk with your career adviser.
Visit an Australian Apprenticeships Centre to obtain further information (see page
The Youth Pathways initiative offers personalised services to assist young people that are at risk of not making it through school and onto further education, training or employment
Information reproduced without images 12/6/08 from http://www.australianapprenticeships.gov.au/student and http://www.australianapprenticeships.gov.au/jobseeker/how_to.asp
Assistance to Australian Apprentices with disabilities
There is additional assistance available to eligible employers who recruit an Australian Apprentice with a disability. There are three types of assistance for employers of Australian Apprentices with a disability. Each form of assistance is intended to help Australian Apprentices with a disability reach their full potential. Disabled Australian Apprentice Wage Support http://www.australianapprenticeships.gov.au/info_aus_apps/assistance.asp Workplace Modifications Assistance for leasing or purchasing essential equipment or modifying the workplace to accommodate an Apprentice with a disability. 1800 464 800 www.jobaccess.gov.au
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Region 7 Education & Employment Directory for people with additional needs Page 78
Web resources
Whilst it may be difficult for some people to regularly access email and the internet, it is certainly worth the effort to link into this 'pool' of comprehensive information if you can. If you can't access computers at school or home, try your local library. The following websites will prove useful in your search for employment: Australian Job Search This site is updated daily, and contains useful information about resume preparation etc www.jobsearch.gov.au JobAccess One-stop shop for people with disability, employers, co-workers and service providers to get advice and resources for employing people with disability www.jobaccess.gov.au Job Services Australia For finding a Job Services Australia provider http://deewr.gov.au/job-services-australia-jsa Deewr.gov.au Comprehensive information on disability employment services http://deewr.gov.au/employment-services-people-disability The Job Outlook website Find out about job prospects, weekly earnings, type of work and other useful occupational information www.jobsearch.gov.au/JobOutlook My Future - Australian Careers Information Service www.myfuture.edu.au Disability WORKS Australia www.dwa.org.au National Disability Co-ordination Officer Website http://www.innovation.gov.au/Skills/SkillsTrainingAndWorkforceDevelopment/NationalDisabilityCoordinationOfficerProgram/Pages/default.aspx Year 12 - What Next? www.year12whatnext.gov.au Job Guide (circulated yearly) http://www.jobguide.deewr.gov.au/
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Region 7 Education & Employment Directory for people with additional needs Page 79
My Career www.mycareer.com.au Seek www.seek.com.au CareerOne www.careerone.com.au Australia's Careers Online www.careersonline.com.au Australian Network on Disability Takes a leadership role in advancing employment for people with disability http://www.and.org.au/ Disability Employment Australia (DEA) Peak body for Disability Employment Service providers and providing employment information to people with disability across Australia http://disabilityemployment.org.au/ Education to Employment Package Provides information for university and TAFE students with a disability who have finished their studies and who are looking for work, and for employers http://pubsites.uws.edu.au/rdlo/employment/default.htm Group Training Australia www.gtaltd.com.au Australian Apprenticeships www.australianapprenticeships.gov.au https://www.training.nsw.gov.au/ Choosing Your Path: Disclosure It's a Personal Decision Great website for people with disability, employers and educators that explores when to disclose about your disability http://pubsites.uws.edu.au/ndco/disclosure/index.htm Disability Advocacy NSW Phone: 02 4927 0111 www.da.org.au EmployAble Three publications for NSW Public Sector staff on employing job seekers with a disability www.eeo.nsw.gov.au/people_with_a_disability Australian Disability Clearinghouse on Education and Training (ADCET)
Chapter 5: Supports to Employment
Region 7 Education & Employment Directory for people with additional needs Page 80
An excellent and highly recommended website. www.adcet.edu.au
A Transition Resource for People with Disability
Links to further education and employment
Region 7
Chapter 6 Supports in the Northern Tablelands
Armidale, Glen Innes, Guyra, Inverell, Tenterfield, Uralla & Walcha
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 82
Advocacy services
People with disability should have the same rights as other citizens. Advocacy groups ensure that people with disability obtain these rights by advocating with and for them.
Armidale Disability Advocacy Armidale Professional Centre Cinders Lane PO Box 957, Armidale NSW 2350 02 6776 6201 1300 365 085 [email protected]
Service area - Armidale, Walcha
Australian Apprenticeships Centres
Armidale Australian Business Limited Apprenticeship Centre Suite 3 Richardson’s Arcade Armidale 1300 652 236 http://www.apprenticeshipscentre.com.au/About-us
Service Area - Armidale, Glen Innes, Tenterfield
Community Participation and Transition to Work Armidale The Ascent Group
13 Myrtle drive Armidale NSW 2350 02 6774 8977 [email protected]
Self-managed model services – New England
Centre Based with Community Access services – Armidale, Guyra, Uralla, Walcha
Individual Community Based Options services – Armidale, Glen Innes, Gwydir, Inverell, Tenterfield, Uralla, Walcha
Transition to Work – Armidale, Glen Innes, Guyra, Tenterfield, Uralla, Walcha
Armidale Challenge Disability Services 2/6 Grills Place Armidale NSW 2350 02 6771 2980 / 1800 679 129
Self-managed model – New England
Individual Community Based Options – Guyra, Uralla, Walcha
Transition to Work – Armidale,
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 83
[email protected] / [email protected]
Glen Innes, Guyra, Gwydir, Inverell, Tenterfield, Uralla, Walcha
Armidale House with No Steps Suite 4-5 New England Arcade 188-192 Beardy street Armidale NSW 2350 02 5795 1887 [email protected]
Self-managed model – New England
Armidale Lifestyle Solutions 87 Rusden street Armidale NSW 2350 02 6772 6246 / 0429 396 442 [email protected]
Self-managed model – New England
Centre Based with Community Access – Armidale
Individual Community Based Options – Armidale
Transition to Work – Armidale, Glen Innes,
Armidale Sunnyfield Armidale Rugby League Football Club Armidale NSW 2350 02 6765 3928 / 02 6762 4323 [email protected]
Individual Community Based Options - Armidale
Glenn Innes On-Focus Inc To be advised Glen Innes NSW 2370 02 6662 2333 [email protected]
Centre Based with Community Access – Glen Innes
Transition to Work – Glen Innes, Tenterfield
Inverell Brighter Access 67 Killean street Inverell NSW 2360 02 6722 5548 [email protected]
Self-managed model – New England
Centre Based with Community Access – Tenterfield, Glen Innes
Individual Community Based Options - Inverell
Inverell Inverell Council (Connections) 48 Howard street Inverell NSW 2360 02 6722 4144 [email protected]
Self-managed model – New England
Centre Based with Community Access – Inverell
Transition to Work - Inverell
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 84
Tamworth based
Life without Barriers 10 O’Connell street Tamworth NSW 2340 02 6767 3300 [email protected]
Self-managed model – New England
Individual Community Based Options - Armidale
Tamworth based
The Northcott Society 147 Goonoo Goonoo road Tamworth NSW 2340 02 6762 4902 [email protected]
Self-managed model – New England
Source: Family & Community Services NSW Northern Region Information booklets
Disability Employment Services (DES) providers
Program A: Disability Management Service providers
Armidale Advanced Personnel Management Armidale Business Centre 2 Cinders Lane Armidale NSW 2350 02 6776 6218 http://www.apm.net.au [email protected]
All Client Types
Armidale CRS Australia 89 Beardy Street Armidale NSW 2350 02 6776 4333 www.crsaustralia.gov.au
All Client Types
Armidale Ostara Australia Limited Armidale Business Centre Office 25 188-192 Beardy Street Armidale NSW 2350 02 9690 8970 http://www.ostara.org.au
Mental Health
Glen Innes Advanced Personnel Management C/- Glen Innes Severn Council
All Client Types
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 85
71 Grey Street Glen Innes NSW 2370 (02) 6776 6218 [email protected]
Inverell Advanced Personnel Management Shop 3 88 Byron Street Inverell NSW 2360 (02) 6776 6218 [email protected]
All Client Types
Tenterfield Advanced Personnel Management C/- Tenterfield Hub 204 Rouse Street Tenterfield NSW 2372 (02) 6776 6218 [email protected]
All Client Types
Walcha Advanced Personnel Management C/- Walcha Council 2w Hamilton Street Walcha NSW 2354 (02) 6776 6218 [email protected]
All Client Types
Program B: Employment Support Service providers
Armidale Best Employment 215 Beardy Street Armidale NSW 2350 02 6771 3795 www.best.com.au [email protected]
All Client Types
Armidale OCTEC Ltd Shop 8/108 Beardy street Armidale NSW 2350 (02) 6362 7973 www.octec.org.au
All Client Types
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 86
Glen Innes Best Employment 344 Grey Street GLEN INNES NSW 2370 02 6732 4922 www.best.com.au [email protected]
All Client Types
Glen Innes OCTEC Ltd To be advised (02) 6362 7973 www.octec.org.au
All Client Types
Inverell Best Employment The Water Towers 47 Campbell Street Inverell NSW 2360 02 6722 3070 www.best.com.au [email protected]
All Client Types
Inverell OCTEC Ltd 26 Vivienne street Inverell NSW 2360 (02) 6362 7973 www.octec.org.au
All Client Types
Tenterfield Best Employment 190 Rouse Street PO Box 167 Tenterfield NSW 2372 02 6736 2580 www.best.com.au [email protected]
All Client Types
Tenterfield OCTEC Ltd To be advised (02) 6362 7973 www.octec.org.au
All Client Types
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 87
Contact information for DES Employment Support Services may be unavailable or change due to the 2013 transition process
Australian Disability Enterprises
This type of service approach is aimed at people with disabilities who want to work but choose to do so in a supported employment environment or who, because they have higher support needs, normally find it hard to find and keep a job. Wherever possible, employees in supported employment will be provided with the additional skills and support needed to make the transition into open employment.
Armidale The Ascent Group Acacia Park 13 Myrtle Street Armidale NSW 2350 02 6774 8977 [email protected]
Glen Innes Glen Industries 77 Grey Street Glen Innes 2370 02 6732 1648 [email protected]
Inverell Northaven Ltd 65 Oliver Street Inverell NSW 2360 (02) 6722 2280 [email protected]
Neighbourhood and community information centres
Your local community or neighbourhood centre can be great starting point to help link you in with local disability support services. Armidale Armidale Information & Neighbourhood Centre
129 Rusden Street Armidale NSW 2350 02 6772 4373 [email protected]
Armidale Kent House Community Centre
Chapter 6: Supports in the Northern Tablelands
Region 7 Education & Employment Directory for people with additional needs Page 88
Faulkner Street Armidale NSW 2350 02 6770 3832
Glen Innes Glen Innes Community Centre 265 Grey Street Glen Innes NSW 2370 6730 2300
Guyra Guyra Neighbourhood Centre 147 Bradley street Guyra NSW 2365 02 6779 1635 02 67791635 www.the-hub.cc/
Inverell Inverell Information& Neighbourhood Services Campbell Street Inverell NSW 2360 02 6728 8161
Tenterfield Tenterfield Community Hub 287 Rouse street Tenterfield NSW 2372 02 6736 4443
Commonwealth Respite and Carelink Centres
Commonwealth Respite and Carelink Centres are information centres people with disabilities. Centres provide free and confidential information on community care, disability and other support services available locally, interstate or anywhere within Australia. When you contact a Commonwealth Respite and Carelink Centre the staff will discuss your situation and give you information about the local services available. Anyone can contact a Commonwealth Respite and Carelink Centre. Freecall 1800 052 222 http://australia.gov.au/service/commonwealth-respite-and-carelink-services-directory
A Transition Resource for People with Disability
Links to further education and employment
Region 7 region
Chapter 7 Supports in the Mid North Coast
Including Taree, Port Macquarie, Kempsey and Coffs Harbour
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 90
Advocacy services
People with disability should have the same rights as other citizens. Advocacy groups ensure that people with disability obtain these rights by advocating with and for them.
Coffs Harbour
Disability Advocacy 79 West High street Coffs Harbour NSW 2450 02 6651 1159 1300 365 085 [email protected]
Service area – Mid North Coast region
Port Macquarie
Disability Advocacy Suite 2 52 Lord street Port Macquarie NSW 2430 02 6580 2100 1300 365 085 [email protected]
Service area- Port Macquarie
Taree Disability Advocacy Ornsby House 24 Commerce street Taree NSW 2430 02 6552 6936 1300 365 085 [email protected]
Service area – Taree, Forster
Australian Apprenticeships Centres
Coffs Harbour
Australian Business Limited Apprenticeship Centre 222/39 Grafton Street Coffs Harbour NSW 2450 1300 652 236 http://www.apprenticeshipscentre.com.au/Contact-Us
Service Area – Coffs Harbour
Port Macquarie
Australian Business Limited Apprenticeship Centre Shop 7
Service Area – Port Macquarie
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 91
6-14 Clarence Street Port Macquarie NSW 2444 1300 652 236 http://www.apprenticeshipscentre.com.au/Contact-Us
Community Participation and Transition to Work Bellingen On Track Community Programs Inc
To be advised Bellingen NSW 2454 02 6650 0874 / 07 5524 9732 [email protected]
Transition to Work - Bellingen
Bowraville Nambucca Valley Phoenix Ltd 88 High street Bowraville NSW 2449 02 6564 7677 [email protected]
Centre Based with Community Access – Bellingen, Nambucca
Transition to Work - Nambucca
Coffs Harbour Accommodation Network 4 Gerard drive Coffs Harbour NSW 2450 02 6651 8122 [email protected]
Self-managed model services – Mid North Coast
Centre Based with Community Access services – Coffs Harbour
Transition to Work – Coffs Harbour
Coffs Harbour Challenge Disability Services To be advised Coffs Harbour NSW 2450 1800 679 129 [email protected]
Transition to Work – Coffs Harbour
Coffs Harbour Coffs Harbour Employment Support Service Inc (CHESS) Level 1 43 Gordon street Coffs Harbour NSW 2450 02 6691 9333
Transition to Work – Coffs Harbour
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 92
Coffs Harbour Coffs Harbour Support Services Inc (CHOICES) 93 West High street Coffs Harbour NSW 2450 02 6650 1500 [email protected]
Self-managed model services – Mid North Coast
Individual Community Based Options – Bellingen, Coffs Harbour
Coffs Harbour Enterprise and Training Company Ltd 80 Grafton street Coffs Harbour NSW 2450 02 6648 5400 [email protected]
Transition to Work – Coffs Harbour
Coffs Harbour Life Without Barriers To be advised 02 6568 6488 [email protected]
Individual Community Based Options – Coffs Harbour
Centre Based with Community Access – Coffs Harbour
Coffs Harbour Lifestyle Solutions (Aust) Ltd 25 Vernon Street Coffs Harbour NSW 2450 02 6651 3055 [email protected]
Centre Based with Community Access – Coffs Harbour
Individual Community Based Options – Coffs Harbour
Coffs Harbour Mercy Centre Lavington Ltd 1/46 Shepherds Lane Coffs Harbour NSW 2450 02 6652 6598 [email protected]
Self-managed model – Mid North Coast
Centre Based with Community Access – Coffs Harbour
Coffs Harbour New Horizons Enterprises Ltd Hut J Duke street Coffs Harbour NSW 2450 02 6652 9743 [email protected]
Transition to Work – Bellingen, Coffs Harbour
Coffs Harbour The Northcott Society 31 Bonville street Coffs Harbour NSW 2450
Individual Community Based Options – Coffs Harbour
Self-managed model – Mid
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 93
02 6651 2366 [email protected]
North Coast
Centre Based with Community Access – Coffs Harbour, Clarence Valley
Coffs Harbour On Track Community Programs Inc Suite 2 169-171 Rose avenue Coffs Harbour NSW 2456 02 6650 0874 / 07 5524 9732 [email protected]
Transition to Work – Coffs Harbour
Kempsey Centacare 123 Leith street West Kempsey NSW 2440 02 6562 2602 [email protected]
Individual Community Based Options – Kempsey
Centre Based with Community Access - Kempsey
Kempsey Centacare – Port Macquarie 14 – 18 Tozer street West Kempsey NSW 2440 02 6581 6800 [email protected]
Transition to Work – Kempsey
Kempsey Macleay Options Inc (Macleay Valley Accommodation Support Service) 30 Harry Boyes avenue South Kempsey NSW 2440 02 6562 7452 / 0407 458 565 [email protected]
Centre Based with Community Access - Kempsey
Kempsey New Horizons Enterprises Ltd 41 Belgrave Street Kempsey NSW 2440 02 6588 8109 [email protected]
Transitions to Work - Kempsey
Nambucca Life Without Barriers 50-54 Riverside drive Nambucca Heads NSW 2448 02 6568 6488 [email protected]
Self-managed model services – Mid North Coast
Individual Community Based Options – Nambucca
Transition to Work - Nambucca
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 94
Nambucca Open Arms Care Inc 10 Railway Road Nambucca Heads NSW 2448 02 6569 4366 [email protected]
Centre Based with Community Access – Bellingen, Nambucca
Port Macquarie
ACES Incorporated 3 Fernhill road Port Macquarie NSW 2444 02 6581 2348 [email protected]
Self-managed model – Mid North Coast
Centre Based with Community Access services – Hastings
Individual Community Based Options – Hastings
Transition to Work – Hastings, Port Macquarie
Port Macquarie
Centacare Centacare – Port Mcquarie 10 – 12 Short street Port Macquarie NSW 2444 02 6581 6800 [email protected] [email protected]
Self-managed model – Mid North Coast
Transition to Work – Hastings
Port Macquarie
House with No Steps 2/53 Lord street Port Macquarie NSW 2444 02 6584 0981 [email protected]
Self-managed model – Mid North Coast
Transition to Work – Hastings, Port Macquarie
Port Macquarie
Lifestyle Solutions (Aust) Ltd 2 Wyandra Crescent Port Macquarie NSW 2444 02 6583 1634 / 0408 727 832 [email protected]
Self-managed model – Mid North Coast
Centre Based with Community Access – Hastings
Transition to Work – Bellingen, Hastings, Port Macquarie
Port Macquarie
New Horizons Enterprises Ltd 2/133-135 Gordon street Port Macquarie NSW 2444 02 6588 8109
Transition to Work – Hastings, Port Macquarie
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 95
Port Macquarie
New IDAFE Inc 198 Hastings drive Port Macquarie NSW 2444 02 6583 5545 [email protected]
Individual Community Based Options – Hastings, Port Macquarie
Centre Based with Community Access – Hastings, Port Macquarie
Transition to Work - Hastings
Port Macquarie
NOVA Employment & Training Program Inc Shop 5-6 146-148 Gordon street Port Macquarie 2444 02 6583 2999 [email protected]
Transition to Work – Hastings, Port Macquarie
Taree Break Thru People Solutions Suite 3 225 Victoria Street Taree NSW 2430 02 6539 3500 [email protected]
Transition to Work – Coffs Harbour, Greater Taree
Taree NOVA Employment & Training Program Inc Suite 2/65 Pulteney street Taree NSW 2430 02 6551 4288 [email protected]
Transition to Work – Greater Taree
Taree Samaritans Foundation – Diocese of Newcastle 294 Victoria street Taree NSW 2430 0448 722 772 [email protected]
Self-managed model – Mid North Coast
Individual Community Based Options – Greater Taree
Centre Based with Community Access – Greater Taree
Taree Taree Community College 80 High Street Taree NSW 2430 02 6551 0636
Self-managed model – Mid North Coast
Centre Based with Community Access – Greater Taree
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 96
Individual Community Based Options
Valley Industries Ltd (Valley Skills for Life) 51 Wynter street Taree NSW 2430 02 6551 2605 / 0427 512 604 [email protected]
Transition to Work
Taree Valley Industries Ltd (Valley Skills for Life) 5-9 Elizabeth avenue Taree NSW 2430 02 6551 4602 / 02 6551 2605 [email protected]
Individual Community Based Options – Greater Taree
Centre Based with Community Access – Greater Taree
Source: Family & Community Services NSW Northern Region Information booklets
Disability Employment Services (DES) providers
Program A: Disability Management Service providers
Bellingen Advanced Personnel Management C/- Tourism Bellinger 29-31 Hyde Street Bellingen NSW 2454 (02) 6651 9044 http://www.apm.net.au [email protected]
All Client Types
Bellingen Ostara Australia Limited 15 William St Bellingen NSW 2454 02 6655 2113 http://www.ostara.org.au
Mental Health
Coffs Harbour Advanced Personnel Management Suites 101 & 105 24 Gordon Street Coffs Harbour NSW 2450 (02) 6651 9044 [email protected]
All Client Types
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 97
Coffs Harbour CRS Australia Suite 6, Coffs Commercial Centre Cnr Vernon and Duke Streets Coffs Harbour 2450 NSW 02 6648 7920 www.crsaustralia.gov.au
All Client Types
Coffs Harbour Ostara Australia Limited 43 Gordon St Coffs Harbour NSW 2450 02 6691 9333 http://www.ostara.org.au
Mental Health
Dorrigo Advanced Personnel Management C/- Hickory House 50 Hickory Street Dorrigo NSW 2453 (02) 6651 9044 [email protected]
All Client Types
Kempsey Advanced Personnel Management Suite 7 41 Belgrave Street Kempsey NSW 2440 (02) 6562 8600 [email protected]
All Client Types
Kempsey Centacare – Port Macquarie 14 – 18 Tozer street West Kempsey NSW 2440 02 6581 6800 [email protected]
All Client Types
Kempsey CRS Australia 41 Belgrave Street Kempsey 2440 NSW 02 6586 6750 www.crsaustralia.gov.au
All Client Types
Laurieton CRS Australia Camden Haven Medical Centre 89 Bold Street
All Client Types
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 98
Laurieton 2443 NSW 02 6586 6750 www.crsaustralia.gov.au
Port Macquarie
CRS Australia 85 William Street Port Macquarie 2444 NSW 02 6586 6750 www.crsaustralia.gov.au
All Client Types
Port Macquarie
Interact People Solutions 17 Hollingworth Street Port Macquarie NSW 2444 (02) 6583 4844 http://www.interactgroup.com.au/
All Client Types
Port Macquarie
Ostara Australia Limited Unit 2,133-137 Gordon Street Port Macquarie NSW 2444 02 6588 8113 http://www.ostara.org.au
Mental Health
Nambucca Ostara Australia Limited 47 B Bowra Street Nambucca Heads NSW 2448 02 6568 5046 www.ostara.org.au
Mental Health
Taree Breakthru People Solutions Suite 3 225 Victoria street Taree NSW 2430 02 6539 3500 http://www.breakthru.org.au/index.php
All Client Types
Taree CRS Australia 86 - 88 Albert Street Taree 2430 NSW 02 6592 6800 http://www.crsaustralia.gov.au/
All Client Types
Taree Wesley Uniting Employment All Client Types
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 99
Level 1, 1 Pulteney St Taree, 2430 02 6552 0200 http://www.wesleymission.org.au/centres/employ/Locations/site.asp?sitecode=BSTZ
Wauchope CRS Australia Wesley Uniting Employment 1/80 High Street Wauchope 2446 NSW 02 6586 6750 http://www.crsaustralia.gov.au/
All Client Types
Program B: Employment Support Service providers
Bellingen Coffs Harbour Employment Support Service Inc ( 68b Hyde Street Bellingen, NSW, 2454 (02) 6655 2113 www.chessemployment.com.au/
All Client Types
Coffs Harbour Job Futures Ltd To be advised
All Client Types
Coffs Harbour NORTEC Employment and Training PTY Ltd 34 Moonee Street, Coffs Harbour NSW 2450 02 02 6659 4200 www.nortecltd.com.au/Home.aspx
All Client Types
Coffs Harbour Coffs Harbour Employment Support Service Inc (CHESS) 43 Gordon Street Coffs Harbour, NSW, 2450 1800 899 017 / (02) 6691 9333 www.chessemployment.com.au/
All Client Types
Coffs Harbour Key Employment Association Incorporated Level 1, 43 Gordon St Coffs Harbour NSW 2450 02 6691 9999
All Client Types
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 100
www.keyemployment.com.au/
Kempsey Key Employment Association Incorporated 3/12 Verge St Kempsey NSW 2440 02 6563 1455 www.keyemployment.com.au/
All Client Types
Nambucca Coffs Harbour Employment Support Service Inc (CHESS) 47B Bowra Street Nambucca, NSW, 2448 (02) 6568 5046 www.chessemployment.com.au/
All Client Types
Nambucca Key Employment Association Incorporated Shop 3, 38 Bowra Street Nambucca Heads NSW 2448 02 6568 5666 http://www.keyemployment.com.au/
All Client Types
Port Macquarie
Job Centre Australia Ltd To be advised 1800 466 046 http://jobcentreaustralia.com.au
All Client Types
Port Macquarie
Verto Ltd To be advised 1300 889 658 http://www.verto.org.au/DisabilityServices/EmploymentSupportService.html
All Client Types
Taree Castle Personnel Services Ltd To be advised (02) 4014 2222 http://www.castlepersonnel.com.au/home/.aspx
All Client Types
Taree OCTEC Ltd To be advised (02) 6362 7973 www.octec.org.au
All Client Types
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 101
Contact information for DES Employment Support Services may be unavailable or change due to the 2013 transition process
Australian Disability Enterprises
This type of service approach is aimed at people with disabilities who want to work but choose to do so in a supported employment environment or who, because they have higher support needs, normally find it hard to find and keep a job. Wherever possible, employees in supported employment will be provided with the additional skills and support needed to make the transition into open employment.
Coffs Harbour New Horizons Enterprises Limited 16 Keona Cct Coffs Harbour NSW 2450 02 6691 8100 [email protected] www.newhorizons.net.au
Kempsey Macleay Options Incorporated 30 Harry Boyes Avenue SOUTH KEMPSEY NSW 2440 (02) 6563 1271 [email protected]
Nambucca Nambucca Valley Phoenix 88 High Street (Po Box 121) Bowraville NSW 2449 02 6564 7677 [email protected]
Port Macquarie Willing and Able Foundation 39 Jindalee Road PORT MACQUARIE NSW 2444 (02) 6581 0939 [email protected]
Taree Valley Industries Ltd 70 Whitbread Street TAREE NSW 2430 (02) 6552 8888 [email protected]
Chapter 7: Supports in the Mid North Coast
Region 7 Education & Employment Directory for people with additional needs Page 102
Neighbourhood and community information centres
Your local community or neighbourhood centre can be great starting point to help link you in with local disability support services. http://www.lcsansw.org.au/find-a-centre/ Coffs Harbour Coffs Harbour Neighbourhood Centre
22 Earl Street, Coffs Harbour NSW 2450 (02) 6648 3694
Kempsey Kempsey Neighbourhood Centre 5 Kemp St, Kempsey, NSW, 2440 (02) 65628300
Port Macquarie
Port Macquarie Neighbourhood Centre 2-4 Dodds Street Port Macquarie NSW 2444 02 6583 8044
Commonwealth Respite and Carelink Centres
Commonwealth Respite and Carelink Centres are information centres people with disabilities. Centres provide free and confidential information on community care, disability and other support services available locally, interstate or anywhere within Australia. When you contact a Commonwealth Respite and Carelink Centre the staff will discuss your situation and give you information about the local services available. Anyone can contact a Commonwealth Respite and Carelink Centre. Freecall 1800 052 222 http://australia.gov.au/service/commonwealth-respite-and-carelink-services-directory
Region 7 Education & Employment Directory for people with additional needs Page 103
A Transition Resource for People with Disability
Links to further education and employment
Region 7 region
Chapter 8 Supports in the North Coast
Including Ballina, Byron Bay, Casino, Lismore and Tweed Heads
Region 7 Education & Employment Directory for people with additional needs Page 104
Advocacy services
People with disability should have the same rights as other citizens. Advocacy groups ensure that people with disability obtain these rights by advocating with and for them.
Alstonville Ability Incorporated Advocacy Service 3/106 Main Street Alstonville NSW, 2477 (02) 6628 8188 1800 657 961 http://www.abilityincorporated.org.au/
Service area – Grafton to Tweed Heads
Australian Apprenticeships Centres
Ballina Australian Business Limited Apprenticeship Centre 2/54 Tamar Street, Ballina NSW 2478 1300 652 236 http://www.apprenticeshipscentre.com.au/About-us
Service area - Lismore
Community Participation and Transition to Work Alstonville House with No Steps
253 Wardell road Alstonville NSW 2477 02 6628 0610 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Ballina
Individual Community Based Options – Ballina
Transition to Work – Ballina, Tweed
Alstonville Life Without Barriers 11 Bugden avenue Alstonville NSW 2448 02 6625 8613 [email protected]
Self-managed model – Far North Coast
Individual Community Based Options – Ballina, Byron Bay
Centre Based with Community Access – Ballina, Clarence Valley
Transition to Work – Ballina
Region 7 Education & Employment Directory for people with additional needs Page 105
Ballina Ballina District Community Services Association Inc 127 Tamar street Ballina NSW 2478 02 6686 7776 [email protected]
Individual Community Based Options services – Ballina, Byron
Centre Based with Community Aceess – Ballina, Byron
Ballina The Northcott Society Suite 1D 99 Tamar road Ballina NSW 2478 02 6620 6600 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Ballina (Clarence Valley is managed from the Coffs Harbour office)
Ballina On-Focus Inc Melaluca House East Ballina Ballina NSW 2478 02 6662 2333 [email protected]
Individual Community Based Options – Ballina, Byron Bay
Centre Based with Community Access - Ballina
Ballina On Q Human Resources 106-108 Tamar street Ballina NSW 2478 02 6618 2888 [email protected]
Transition to Work - Ballina
Byron On Q Human Resources 3/130 Jonson street Byron Bay NSW 2481 02 6685 2000 [email protected]
Transition to Work - Byron
Casino Casino Neighbourhood Centre Inc 31 Walker street Casino NSW 2470 02 6662 2898 / 02 6662 1158 [email protected]
Centre Based with Community Access – Kyogle, Richmond Valley
Individual Community Based Options – Kyogle, Richmond Valley
Transition to Work – Richmond Valley
Casino On-Focus Inc Self-managed model – Far
Region 7 Education & Employment Directory for people with additional needs Page 106
98 Walker street Casino NSW 2470 02 6662 2333 [email protected]
North Coast
Centre Based with Community Access – Richmond Valley
Casino On-Focus Inc 39 Barker street Casino NSW 2470 02 6662 2333 [email protected]
Individual Based Community Options – Kyogle, Lismore, Richmond Valley, Tenterfield
Clarence Valley Centre Based with Community Access to be advised
Transition to Work – Richmond Valley
Dungay Lifebridge East Inc Jack William Pl Dungay NSW 2484 02 6675 0900 [email protected]
Self-managed model – Far North Coast
Individual Community Based Options - Tweed Valley
Centre Based with Community Access – Tweed Valley
Grafton Caringa Enterprises Inc 7 Orara street Grafton NSW 2460 02 6642 6892 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Clarence Valley
Grafton Caringa Enterprises Inc 100 Bacon street Grafton NSW 2460 02 6642 6892 [email protected]
Transition to Work – Clarence Valley
Grafton Community Programs Inc 3-7 Prince street Grafton NSW 2460 02 6642 7257 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Clarence Valley
Transition to Work – Clarence Valley
Kyogle On-Focus Inc Transition to Work - Kyogle
Region 7 Education & Employment Directory for people with additional needs Page 107
To be advised 02 6662 2333 [email protected]
Kyogle On Track Community Programs Inc To be advised 07 5536 2537 [email protected]
Transition to Work – Kyogle
Lismore Multitask Human Resource Foundation Ltd 296 Molesworth street Lismore NSW 2480 02 6627 5000 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Lismore
Individual Community Based Options – Ballina, Byron, Kyogle, Lismore, Richmond Valley, Tweed
Transition to Work – Lismore
Lismore New Horizons Enterprises Ltd 6 Industry drive Lismore NSW 2480 02 6588 8109 [email protected]
Transition to Work – Kyogle, Richmond Valley
Lismore On-Focus Inc 4B/16 Carrington street Lismore NSW 2480 02 6622 3530 [email protected]
Centre Based with Community Access – Lismore
Lismore On Q Human Resources Suite 2, Level 1 114 Keen Street Lismore NSW 2480 02 6623 7111 [email protected]
Transition to Work - Lismore
Lismore On Track Community Programs Inc To be advised
Transition to Work – Richmond Valley
Region 7 Education & Employment Directory for people with additional needs Page 108
07 5536 2537 [email protected]
Lismore R E D Inc 218 Molesworth street Lismore NSW 2480 02 6622 3400 / 02 6622 3433 [email protected] [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Ballina, Byron, Kyogle, Lismore, Richmond Valley
Individual Community Based Options – Ballina, Byron, Kyogle, Lismore, Richmond Valley
Transition to Work – Lismore, Ballina, Byron Bay, Kyogle, Richmond Valley
Mclean Clarence Valley Council 50 River street Mclean NSW 2463 02 6645 3669 [email protected]
Self-managed model – Far North Coast
Individual Community Based Options – Ballina, Byron, Clarence Valley, Kyogle, Lismore, Richmond Valley, Tweed
Centre Based with Community Access – Clarence Valley
Murwillumbah On Q Human Resources Shop 2 58 Wollumbin street Murwillumbah NSW 2484 02 6671 3800 [email protected]
Transition to Work - Ballina
Ocean Shores Accommodation Network Shop 5 Ocean Shores Shopping Centre Rajah road Ocean Shore NSW 2483 02 6680 3577 [email protected]
Centre Based with Community Access – Ballina, Byron, Tweed
Transition to Work - Byron
Tweed Heads South
Accommodation Network Unit 10A, 28 Tweed Office Park Corporation Circuit Tweed Heads South NSW 2486
Self-managed model – Far North Coast
Region 7 Education & Employment Directory for people with additional needs Page 109
02 6680 3577 [email protected]
Tweed Heads South
Lifestyle Solutions (Aust) Ltd 27 Minjungbal drive Tweed Heads NSW 2485 07 5513 1201 [email protected]
Self-managed model – Far North Coast
Centre Based with Community Access – Tweed Valley
Individual Community Based Options – Ballina, Byron Bay
Transition to Work – Kyogle, Richmond Valley
Tweed Heads South
On Q Human Resources Unit 4 6-8 Amber road Tweed Heads South NSW 2486 02 6618 2888 [email protected]
Transition to Work - Tweed
Tweed Heads On Track Community Programs Inc 56 Recreation street Tweed Heads NSW 2486 07 5536 2537 [email protected]
Transition to Work - Tweed
Source: Family & Community Services NSW Northern Region Information booklets
Disability Employment Services (DES) providers
Program A: Disability Management Service providers
Ballina CRS Australia Level 1, Northern Star House 191 River Street Ballina 2478 NSW 02 6626 8700 http://www.crsaustralia.gov.au/
All Client Types
Ballina Job Futures Ltd (EnviTE Employment) Shop 2, 74 Tamar St Ballina NSW 2478
Psychiatric Disability
Region 7 Education & Employment Directory for people with additional needs Page 110
02 6618 5900 http://www.envite.org.au/Employment/
Ballina On-Q Human Resources Shop 1, 37-41 Cherry Street (PO Box 1499) BALLINA NSW 2478 (02) 6618 2888 http://www.onqhr.com.au/
All Client Types
Byron Bay On-Q Human Resources Shop 3, 130 Jonson Street (PO Box 394) BYRON BAY NSW 2481 (02) 6685 2000 http://www.onqhr.com.au/
All Client Types
Casino CRS Australia Centrelink 46 Hickey Street Casino 2470 NSW 02 6626 5100 http://www.crsaustralia.gov.au/
All Client Types
Casino Job Futures Ltd (EnviTE Employment) 132 Walker Street Casino NSW 2470 02 6663 0300 http://www.envite.org.au/Employment/
Psychiatric Disability
Casino On-Q Human Resources Suite 6 (Ground Floor) Crn Walker & Canterbury Streets (PO Box 890) CASINO NSW 2470 (02) 6661 4111 http://www.onqhr.com.au/
All Client Types
Grafton Advanced Personnel Management Clarence Business Centre, S F7 49 Queen Street Grafton SW 2460
All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 111
(02) 6642 9721 http://www.apm.net.au/
Grafton CRS Australia Shop 2, King Arcade 22 King Street Grafton 2460 NSW 02 6641 5130 http://www.crsaustralia.gov.au/
All Client Types
Grafton Ostara Australia 149 Prince St Grafton NSW 2460 02 6644 3222 http://www.ostara.org.au
Mental Health
Kyogle On-Q Human Resources 8 Geneva Street, KYOGLE (PO Box 890) CASINO NSW 2470 (02) 6661 4111 http://www.onqhr.com.au/
All Client Types
Lismore CRS Australia Centrelink Office 8-10 Nullum Street Murwillumbah 2484 NSW 07 5569 3300 http://www.crsaustralia.gov.au/
All Client Types
Lismore Job Futures Ltd (EnviTE Employment) 56 Carrington Street, Lismore NSW 2480 02 6627 2820 http://www.envite.org.au/Employment/
Psychiatric Disability
Lismore On-Q Human Resources Suite 2, Level 1, 114 Keen Street (PO Box 1040) LISMORE NSW 2480 (02) 6623 7111
All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 112
http://www.onqhr.com.au/
Lismore Epic Employment Level 1, 5 Market Street Lismore NSW 2480 (02) 6622 1377 www.epic.org.au
All Client Types
Maclean Advanced Personnel Management R2, Business on Clyde Complex 18-20 Clyde Street Maclean NSW 2463 (02) 6642 9721 http://www.apm.net.au/
All Client Types
Murwillumbah CRS Australia Level 1, Northern Star House 191 River Street Ballina 2478 NSW 02 6626 8700 http://www.crsaustralia.gov.au/
All Client Types
Murwillumbah On-Q Human Resources Shop 2, 58 Wollumbin Street (PO Box 226) MURWILLUMBAH NSW 2484 (02) 6671 3800 http://www.onqhr.com.au/
All Client Types
Murwillumbah The Salvation Army Employment Plus Level 1, Suite L0103, 135 Murwillumbah Street Murwillumbah NSW 2484 07 5506 1300 http://www.employmentplus.com.au/
Tweed Heads South
On-Q Human Resources Unit 4, 6-8 Amber Road (PO Box 6410) Tweed Heads South NSW 2486 (07) 5506 2600 http://www.onqhr.com.au/
All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 113
Tweed Heads South
Ostara Australia 2/14 Amber St Tweed Heads South NSW 2486 07 5506 4300 http://www.ostara.org.au
Mental Health
Tweed Heads South
The Salvation Army Employment Plus 14 Amber Road Tweed Heads South NSW 2486, 07 5506 1300 http://www.employmentplus.com.au/
Yamba Advanced Personnel Management C/- Clarence Valley Council Treelands Drive Yamba NSW 2464 (02) 6642 9721 http://www.apm.net.au/
All Client Types
Yamba Ostara Australia 2/32 Coldstream St Yamba NSW 2464 02 6646 8911 http://www.ostara.org.au
Mental Health
Program B: Employment Support Service providers
Ballina (North Coast NSW)
Epic Employment To be advised To be advised www.epic.org.au
All Client Types
Ballina (North Coast NSW)
MAXNetWork Pty Ltd To be advised 1800 625 350 http://www.maxnetwork.com.au/about
All Client Types
Ballina (North Coast NSW)
NORTEC Employment and Training PTY Ltd 88 Tamar Street, Ballina NSW 2478
All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 114
02 6681 1399 www.nortecltd.com.au/Home.aspx
Ballina Tursa Employment and Training Ltd 128 Tamar Street Ballina, NSW 2478 02 6681 1755 http://www.tursa.com.au/front-1k.html
All Client Types
Byron Bay NORTEC Employment and Training PTY Ltd 101 Jonson Street, Byron Bay NSW 2481 02 6685 6055 www.nortecltd.com.au/Home.aspx
All Client Types
Byron Bay Tursa Employment and Training Ltd 30 Fletcher Street Byron Bay, NSW 2481 02 6685 8211 http://www.tursa.com.au/front-1k.html
All Client Types
Casino Epic Employment To be advised To be advised www.epic.org.au
All Client Types
Casino NORTEC Employment and Training PTY Ltd 85 Walker Street, Casino NSW 2470 02 6662 1088 www.nortecltd.com.au/Home.aspx
All Client Types
Casino Tursa Employment and Training Ltd 154 Canterbury Street Casino, NSW 2470 02 6662 7825 http://www.tursa.com.au/front-1k.html
All Client Types
Grafton Coffs Harbour Employment Support Service Inc (CHESS) 149 Prince Street
All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 115
Grafton, NSW, 2460 (02) 6644 3222 www.chessemployment.com.au/
Grafton Epic Employment To be advised To be advised www.epic.org.au
All Client Types
Grafton Key Employment Association Incorporated 70 Pound St Grafton NSW 2460 02 6643 2227 www.keyemployment.com.au/
All Client Types
Grafton Tursa Employment and Training Ltd 92 Fitzroy Street Grafton, NSW 2460 02 6643 5200 http://www.tursa.com.au/front-1k.html
All Client Types
Kyogle Tursa Employment and Training Ltd 77-79 Summerland Way Kyogle, NSW 2474 02 6632 3399 http://www.tursa.com.au/front-1k.html
All Client Types
Kingscliff Tursa Employment and Training Ltd Shop 6 Kingscliff Shopping Village 24 Pearl Street Kingscliff, NSW 2487 02 6674 0699 http://www.tursa.com.au/front-1k.html
All Client Types
Lismore Epic Employment Level 1, 5 Market Street Lismore NSW 2480 (02) 6622 1377 www.epic.org.au
All Client Types
Lismore NORTEC Employment and Training PTY Ltd All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 116
256 Molesworth Street, Lismore, NSW 2480 02 6620 1700 www.nortecltd.com.au/Home.aspx
Lismore Tursa Employment and Training Ltd 256 Molesworth Street, Lismore, NSW 2480 02 6620 1700 http://www.tursa.com.au/front-1k.html
All Client Types
Maclean Coffs Harbour Employment Support Service Inc (CHESS) To be advised 1800 899 017 www.chessemployment.com.au/
All Client Types
Maclean Tursa Employment and Training Ltd 48 River Street Maclean, NSW 2463 02 6645 5111 http://www.tursa.com.au/front-1k.html
All Client Types
Murwillumbah NORTEC Employment and Training PTY Ltd Shop 6 Palm Court, Main Street, Murwillumbah, NSW 2484 02 6672 7211 www.nortecltd.com.au/Home.aspx
All Client Types
Murwillumbah Tursa Employment and Training Ltd 50 Wharf Street (Main) Murwillumbah, NSW 2484 02 6672 6712 http://www.tursa.com.au/front-1k.html
All Client Types
Tweed Heads South
Epic Employment To be advised To be advised www.epic.org.au
All Client Types
Tweed Heads NORTEC Employment and Training PTY Ltd All Client Types
Region 7 Education & Employment Directory for people with additional needs Page 117
South 87-89 Minjungbal Drive Tweed Heads Sth, NSW 2486 07 5506 3000 www.nortecltd.com.au/Home.aspx
Tweed Heads South
Tursa Employment and Training Ltd Shop 6 81 Minjungbal Drive Tweed Heads, NSW 2485 07 5523 4825 http://www.tursa.com.au/front-1k.html
All Client Types
Yamba Coffs Harbour Employment Support Service Inc (CHESS) Shop 2/32 Coldstream Street Yamba, NSW, 2464 (02) 6646 8911 www.chessemployment.com.au/
All Client Types
Yamba Key Employment Association Incorporated 1/13 Treelands Drive Yamba NSW 2464 02 6645 8021 www.keyemployment.com.au/
All Client Types
Yamba NORTEC Employment and Training PTY Ltd 4 Treelands Drive, Yamba NSW 2464 02 6646 8530 www.nortecltd.com.au/Home.aspx
All Client Types
Yamba Tursa Employment and Training Ltd 22 Coldstream Street Yamba, NSW 2464 02 6646 1568 http://www.tursa.com.au/front-1k.html
All Client Types
Contact information for DES Employment Support Services may be unavailable or change due to the 2013 transition process
Region 7 Education & Employment Directory for people with additional needs Page 118
Australian Disability Enterprises
This type of service approach is aimed at people with disabilities who want to work but choose to do so in a supported employment environment or who, because they have higher support needs, normally find it hard to find and keep a job. Wherever possible, employees in supported employment will be provided with the additional skills and support needed to make the transition into open employment.
Alstonville House with No Steps 253 Wardell Road ALSTONVILLE NSW 2477 (02) 6628 0610 [email protected]
Byron Byron Bay Herb Nursery (Katia Project Inc) Left Off Bayshore Drive, Byron Arts & Industry Estate BYRON BAY NSW 2481 (02) 6685 5109 [email protected]
Casino Windara Communities Ltd 253 Sextonville Road CASINO NSW 2470 (02) 6662 3800 [email protected]
Grafton Orara and Clarence Industries (Caringa Enterprises Inc) 1 Orara Street GRAFTON NSW 2460 (02) 6642 1266 [email protected]
Lismore Multi-Task Human Resource Foundation Limited 47 Caldwell Avenue LISMORE NSW 2480 (02) 6627 4919 [email protected]
Tweed On Track Community Programs Inc
Region 7 Education & Employment Directory for people with additional needs Page 119
56 Recreation Street TWEED HEADS NSW 2485 (07) 5536 2537 [email protected]
Neighbourhood and community information centres
Your local community or neighbourhood centre can be great starting point to help link you in with local disability support services. Ballina Ballina Community Services Centre
Bangalow Road Ballina, NSW 2478 02 6681 5549
Byron Byron Community Centre 69 Jonson Street Byron Bay NSW 2481 (02) 6685 6807
Casino Casino Neighbourhood Centre 31 Walker Street, Casino NSW 2470 (02) 6662 2898
Grafton Grafton Community Centre 59 Duke Street, Grafton NSW 2460 (02) 6642 0900
Lismore Lismore Neighbourhood Centre 76 Carrington Street, Lismore NSW 2480 (02) 6621 7397
Tweed Tweed Heads Community Services Centre 98 Blundell Boulevard TWEED HEADS SOUTH NSW 2486
Region 7 Education & Employment Directory for people with additional needs Page 120
(07) 5569 9330
Commonwealth Respite and Carelink Centres
Commonwealth Respite and Carelink Centres are information centres people with disabilities. Centres provide free and confidential information on community care, disability and other support services available locally, interstate or anywhere within Australia. When you contact a Commonwealth Respite and Carelink Centre the staff will discuss your situation and give you information about the local services available. Anyone can contact a Commonwealth Respite and Carelink Centre. Freecall 1800 052 222 http://australia.gov.au/service/commonwealth-respite-and-carelink-services-directory
Please email corrections and /or inputs to [email protected]
