Digital Transformation Through Innovation & Collaboration

CIO Survey & Market Insights

@gadget_hagen

Lise Hagen

Research Manager Software & IT Services Africa

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Quick Introduction to IDC

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IDC's IT Executive Programs help today's time-constrained technology professionals make more effective technology decisions.

Our IDC IT Executive Program offers you:

Peer access through IDC Events and webinars

Access to CIO Agenda, IDC Decisionscapes, and IDC Global Technology Research

Unlimited Access to IDC Analysts

Strategic Discussions through Workshops and Reviews

Access to Online Tools Personal dedicated analyst account manager

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IDC’s IT Executive Programs

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IT is Driven by Digital Transformation, and the 3rd Platform of IT

3rd platform =

98% of the growth

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Technologies Planned for 2015-2017

N = 56

Source: IDC CIO Summit SA 2015

6 N= 52

Source: IDC CIO Summit SA 2015

Q. What are the biggest process-related challenges/priorities you face as a CIO today?

Process-related Priorities Need to Address Controlled, Compliant Innovation

7 N= 52

Source: IDC CIO Summit SA 2015

Skills-related Priorities Include Both Hard and Soft Skills

Q. What are your biggest skills related challenges/priorities?

8 N= 52

Source: IDC CIO Summit SA 2015

Technology-related Priorities are Linked to Infrastructure

Q. What are your biggest technology related challenges/priorities?

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Q. Which of the following solutions did you procure in 2014 due to influence from lines of business (departments such as human resources, marketing, finance, procurement, sales, and marketing)?

Lines-of-business Influence on IT increasing

Source: IDC CIO Summit SA 2015

10 N = 52

Q. Does shadow IT exist within your organization?

CIOs Underestimate the Levels of Shadow IT

Source: IDC CIO Summit SA 2015

Continued Focus on BAU

Keeping the “Lights On”

59%

Business Agility &

Innovation 35%

N=42

CIOs in South Africa are utilizing:

Budgets for “agility” & “innovation” driving 3rd platform adoption in Africa

ICT to ensure efficiency, improved asset utilization and higher optimization levels

Source: IDC SA CIO Summit 2015 42

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The Role of the CIO in South Africa is Changing

N= 48

Q. With all the dynamic changes taking place in the ICT industry, what do you think are the top three attributes that will best define the role of the next-gen CIO?

Source: IDC CIO Summit SA 2015

Tech

no

logy

Sav

y

Internally Focused

Bu

sine

ss Savy

Externally Focused

The South African CIO Drives Value as…

Chief Integration Officer

Chief Innovation Officer

Chief Infrastructure

Officer

Chief Intelligence Officer

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The Four Styles of Innovation

7 Traits of an Innovative Enterprise

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Innovative Enterprise

Strategic Goals

Leadership Intent

Culture, organization

Process Maturity

Service Strategy

IT Contribution

Key Metrics

Collaboration as an Agent for Digital Transformation

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Assess – What to Do Now?

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Now

• Identify the innovation culture of your enterprise

• Host a forum with key business leaders

• Identify the sources of ideas within the enterprise

• Create a draft of possible innovation services

• Begin working with senior management

• Investigate the purchase solutions that might be brought in to supplement in-house expertise

Innovation – What’s Next?

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1-2

Yrs

• Create an innovation lab or office of innovation services

• Ensure your employee rewards and recognition systems are reinforcing the specific innovation culture you want and propose changes to them if they are not.

Timeline Roadmap - Maximizing Potential

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3-5 Yrs

• Establish IT leadership (and the IT organization) as the governing body for using technology in support of innovative projects and services.

In Summary

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A rapidly-changing market and world demands new approaches to managing, finding, and integrating technologies across the entire enterprise

Its not just hype – different use cases require different approaches and different technologies - one size does not fit all.

Compare maturity levels and identify gaps between different business groups, between IT and business and then compare that to the industry

Enable Digital Transformation Through Innovation & Collaboration

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Email me at:

lhagen@idc.com

Follow me at:

twitter.com/@gadget_hagen

Thank You