Emotional and professional support for the third sector

Listening Matters Community Interest Company is a Social Enterprise reinvesting all its profi ts into the development of the organisation

Emotional and professional support for the third sector

Listening Matters is a network of accredited counsellors providing external support services and counselling to people working in voluntary, community and faith groups.

Our counselors have extensive third sector management experience making us ideally placed to help you deal with the diffi cult issues you face.

We know about the stresses of working in the sector. We know about working with the most vulnerable members of society; about the needs of service users, about the funding applications and the fi nancial cycles, about the relationships

between paid and unpaid staffand about the many challenges that you deal with every day.

Working with Listening Matters not only gives you the benefi ts of the service itself but it also demonstrates that you have a responsible and supportive approach to your staff.

“listening Matters’ expertise enabled me to understand the deeper layers of my organisation as well as what I already knew. Working with both together helped me to bring about powerful and sustainable change.”

What we offer you

We provide affordable support for managers, board members and staff through our Support Package which includes:

External SupportSometimes called External Supervision or Mentoring, External Support helps you think through your concerns from both a counselling and management perspective.

Regular sessions provide:

• Effective strategies for dealing with diffi culties

• External input from our experts – a fresh insight from an

independent, experienced and objective source

• A safe and constructive outlet for anxieties

and frustrations

Sessions usually last for around one hour each month in a safe and confi dential

setting away from the workplace.

What we offer your staff

Counselling AssessmentA one off Counselling Assessment Session is available to everyone in the organization. The session allows the individual to explore their concerns with an experienced therapist. While these may not always lead to any further action, they could lead on to a referral to outside help or ongoing private counselling.

How much does it cost?

External Support – Individual sessions £60 (book 6 or more sessions for 10% discount)Initial Consultation – £5 per person per year (FREE for fi rst 12 months)

Find out more

For more information see our website, email or call us.

w wwww.listening-matters.com e info@listening-matters.comt

t Nicolle Levine 07722 023614t Michelle Rose 07722 023616

w wwww.listening-matters.come info@listening-matters.com

t Nicolle Levine 07722 023614t Michelle Rose 07722 023616

Listening Matters CIC is a Community Interest Limited Company.Registered in England. Company number 6661990. Registered Office: 4 Queen Street, Leeds, LS1 2TW

“Without it I would feel alone and unsupported. It helps me clarify situations and see them from a different point of view.”One of our clients’ views on External Support

Case study one

Syed has been seeing a Listening Matters counsellor for external support for 6 months. The sessions have helped him support his staff through a stressful merger between his organisation and a larger charity, exploring his difficulties with being assertive in a larger and more impersonal environment.

Case study two

Sarah was concerned about a colleague, Bill, who was very short-tempered with colleagues and whose attendance at work was becoming erratic. She suggested Bill could see a Listening Matters counsellor. By the end of the session, Bill recognised he was stressed and acknowledged he was drinking heavily most evenings. He went on to see a counsellor at his GP practice which he found very helpful. His attendance improved and his colleagues noticed a marked improvement in Bill’s relationships at work.