Date post: | 07-Jan-2017 |
Category: |
Technology |
Upload: | duetto |
View: | 1,932 times |
Download: | 1 times |
Book your future.
Use Duetto to Drive RevPAR
| Introductions
| Duetto Overview
| GameChanger Benefits
| Demo
| Key Takeaways
What We’ll Cover
Chris KnotheSenior Solutions Engineer
Duetto delivers cloud-based revenue strategy to hotels, allowing them to maximize profits through actionable data to better manage pricing, revenue and business mix decisions.
Past Experience:
| 1998-2001: Raffles Hotel Vier Jahreszeiten, Hamburg, Germany
| 2001-2005: The Peninsula New York
| 2005-2006: Mandarin Oriental Hong Kong
| 2006-2007: The Carlyle New York
| 2007-2008: Rosewood Little Dix Bay, BVI
| 2008-2012: The Carlyle New York (DORM)
| 2012-2013: Greenwich Hospitality Group (Reg DORM)
| 2013-2014: The Pierre Hotel, New York (DORM)
| 2014: Duetto (Solutions Engineer)
Introduction – Chris Knothe
Why Duetto?
| Founded by leaders in hospitality and technology| Patrick Bosworth & Marco Benvenuti
(Wynn Resorts)
| Craig Weissman (salesforce.com)
| Marquee investors| Lee Pillsbury (Thayer), Barry Sternlicht
(Starwood), Rich Barton (Expedia), Marc Benioff & Parker Harris (salesforce.com)
Driving Innovation
Duetto Solution: Big Data = Better Data
Reviews & Social Media
Competitor Pricing Data
Booking & Reservation Data
Web Shopping Regrets & Denials
Weather
Air Traffic
Traditional Revenue Management
Traditional Revenue Management
BAR Pricing = Lost Opportunity
8
BAR 2$200
BAR 1$100
Retail/ Transient Rate Code: BAR
15%
With BAR Pricing comes static:| Room Type Differentials| Discounts/ Offers
45% Occupancy75%
BAR 3$300
Take Back Control – Open Pricing
| Independently price every single segment, offer and room type
| Maximize revenue over high demand and need periods
| Keep all channels open and benefit from the “billboard effect”
Traditional Pricing
Day 1 Day 2 Day 3 Day 4
$100
$150
$400
$200
CAPACITY
AAAPromo Rate
10%20%
✔✔
AAAPromo Rate
10%20%
✔✔
✖ AAAPromo Rate
10%20%✖
AAAPromo Rate
10%20%
✔✖
Open Pricing
Day 1 Day 2 Day 3 Day 4
$100
$150
$400
$200
CAPACITY
AAAPromo Rate
10%20%
✔✔
AAAPromo Rate
10%20%
✔✔
AAAPromo Rate
10%20%
AAAPromo Rate
10%20%
2%✔2%✔
5%✔
10%✔
Room Types
Day 1 Day 2 Day 3 Day 4
$100
$150
$400
$200
CAPACITY
SuiteKing BedDouble
+$100+$50
+$0+$75
Loyalty Rates
| Shift business from WHOs & OTAs to brand.com by offering fenced rates to all guests who book direct
| Offer specific loyalty rates based on customer lifetime value including non-room revenue spend
| Track shopping details of your loyal customers to better understand their behavior through regrets and denials
Built in the CloudREMAP DATA
WITH NO RESETS
RAPIDDEPLOYMENT
SEAMLESSUPGRADES
NO SYSTEMMAINTENANCE
ZERODOWNTIME
DATASECURITY
RAPIDINNOVATION
ACCESS ANYWHERE & ANYTIME
NO HARDWARE
RegionalOffice
Owner Hotel Brand
PropertyManagement
Collaborate Across the Hotel
16
Operations
Sales &Marketing Distribution
RevenueManagement
Proactively manage your business
No rateshop data
UnmappedCodes
UnusualBooking
Deviation
Market RateChange
UnusualPick-Up
DeviationRate BookedBelow Min.
CompetitorRate
Change
High BlockPick-Up
Regret& DenialsDeviation
RM
S&MGM
Res
Smart Alerts
Customer Success
Deep Revenue Management Experience(average 10+ years of experience)
PRE-SALES CONTRACT
EXPANSION
SUPPORT ONBOARDING
DEPLOYMENTNew Property
Onboarding Consulting
New Feature Training
Troubleshooting & Tips
Ongoing Checkpoints
Systems Configuration ConsultingDedicated Deployment and CS Manager Team
Full Implementation Services
Data Validation
Dedicated CS Account
Customized Training
Ongoing Support
Customer Success Cycle
Demo
The Duetto Platform
Key Takeaways
| Better more actionable data: Regrets and denials
| Flexibility and control: Individually yield all segments, rate codes and room types
| Smarter tools: Group Management and Smart Alerts
| Unique Cloud Architecture for rapid innovation and real time data
| Unparalleled support: Customer success team all former revenue manager
Questions?If you would like a deeper dive into GameChanger's features, please
email [email protected]