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Powered by User guide for Self Service Web Conferencing Live Meeting 2005
Powered by
User guide for
Self Service Web ConferencingLive Meeting 2005
11 Help and training
12 Security
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7 How to set up audio for Live Meeting 2005
8 Presenter tools
9 Recording
10 Reports
Hold live,
interactive meetings and
presentations over the web
with integrated audio.
Making your meetings
easier and more effective.
2 Benefits
3 What you need
4 How to schedule a meeting
5 Instant start
6 How to join a meeting
Contents
1 Overview
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13
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5
7
9
10
3
2
1 Overview
BT Web Conferencing, powered by Microsoft® Office Live Meeting,is an application that enables you to hold live, interactive meetingsand presentations over the web, bringing together up to 2500people worldwide. BT Web Conferencing allows you to introduce justabout any visual medium to your meeting including slide shows,polling facilities, product demonstrations, and web tours.
BT Conferencing has partnered with Microsoft® to create a ‘best of class’ web
conferencing service for all conferences. Called Live Meeting 2005, it enables you
to make presentations, demonstrate applications and poll attendees to get
feedback. Multiple presenters can run a meeting to a large audience with virtually
no training. There are literally thousands of ways that Live Meeting can expand
your capabilities:
• Product launches.
• Training sessions.
• Investor relations announcements.
• Sales presentations.
Live Meeting 2005 now has integrated phone conferencing functionality. This
provides a dial-out function to meeting participants so it can be just ‘one-click’ to
join a Live Meeting 2005 web conference. For example, participants click on the
URL in the meeting invitation and they’ll join the web conference and Live Meeting
2005 will dial out to them to join the phone conference.
Live Meeting 2005 is designed for all web conferences from small interactive
reviews to large structured presentations. It can be run as a self-managed service
“Self Service” or BT Event Management Services can advise on and run the
conference for you (contact BT for details).
This user guide is designed to explain everything you need to know to set up and
get the maximum out of your Self Service web conference.
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2 BenefitsLive Meeting 2005 web conferencing is a powerful interactive tool that facilitates all
types of collaborative meetings.
It includes the ability to:• Integrate web and audio functionality.
• Deliver presentations visually.
• Demonstrate applications and products.
• Share documents and pictures.
• Annotate to highlight key points.
• Collaborate on joint applications.
• Guide the audience on a web tour.
• Receive instant feedback.
• Integrated audio (with groups of up to 20 people) means the Chairperson can:
- Control individual lines via the Live Meeting 2005 console
(i.e. mute noisy lines).
- Bring participants into the call by dialing out to them.
Additional feature benefitsOther useful features are incorporated to provide powerful benefits whilst
maintaining ease of use:
• Very simple user interface - requires no training for participants.
• Multiple Presenter capability - enables joint presentations from presenters
geographically separated.
• On-Screen Polling/Voting - to gather rapid views on questions.
• Text based question and answer - to provide more detailed interaction.
• Chat - enables text conversation between people without disturbing the
main conference.
• Whiteboard - allows you to create text and graphics on the fly.
• Record & Replay - for later viewing by people who could not attend or as a
record of the meeting.
• Office Integration - Initiate ad-hoc meeting from Microsoft office programs such
as Outlook, Word, Excel and PowerPoint.
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3 What you need
3.1 AccountTo utilise a managed web conference you must have a web conferencing account
with BT. If you do not have an account then call the BT contact number given on
the back of this guide. Also contact BT if you have forgotten your ID or password.
3.2 EquipmentTo attend a BT Live Meeting Web Conference, as either a presenter or participant,
you will need the following:
Web-Based PC Users:
Meeting Console • Windows XP SP2 or SP1a, Windows Server 2003, Windows
2000 or Windows 98 Second Edition (SE)
• Internet Explorer 6 with Microsoft JVM (5.0.0.3810),
Internet Explorer 6 SP1 with Sun JVM 1.4.2, or Netscape
7.2 with Sun JVM 1.4.2
Mac Users:
• Mac OS X 10.3
• Safari 1.2 with JVM 1.4.2
Solaris Users:
• Solaris 9
• Netscape 7 with Sun JVM 1.4.2, or Mozilla 1.4 with Sun
JVM 1.4.2
Bandwidth 56Kbps or faster connection
Display Presenter: 1024x768 pixels or higher resolution monitor
Attendee: 800x600 pixels or higher resolution monitor
(1024x768 or higher recommended)
Recording Microsoft Windows Media Player 9 or later;
Playback 128Kbps or faster connection
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3.3 Plug-insOptional plug-ins provide additional integration with your software and significantly
enhance the scheduling, sharing and use of Live Meeting. Plug-ins are available for:
• Outlook - to assist in scheduling and issuing invitations
• PowerPoint - for presentation interfacing
• Windows Messenger - for interactive messaging
• Lotus Notes - for Lotus Notes users.
To download plug-ins:
1 - Visit the Live Meeting Downloads page on our website.
2 - Click the link for the Live Meeting Plug-In Pack, and then follow the instructions
that appear on the page to download the add-in pack to your computer.
3 - Double-click the downloaded installation file (.exe) to begin the installation, and
then follow the instructions that appear on your computer.
4 - After a successful installation, the Preferences dialog box automatically appears,
so that you can set log-in information and meeting preferences for the add-ins.
5 - Continue to the next section to set log-in information. This will ask you for your
Live Meeting account details so that they are set for future use.
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4 How to schedule a meeting
4.1 Scheduling using OutlookUsing Outlook makes it easy to schedule Live Meetings once the plug-in has
been downloaded.
To schedule using Outlook:
1 - On the Live Meeting toolbar in Outlook, click Schedule Live Meeting.
2 - Enter a subject for the meeting, and then select start and end dates and times
for the meeting.
3 - On the Live Meeting toolbar, click Make this a Live Meeting. Meeting settings
appear, based on your scheduled meeting preferences.
4 - Use the default settings, or enter new information to define your meeting.
For more information about an entry, click the Help button.
5 - Click OK.
6 - Outlook updates Live Meeting with your newly scheduled meeting and an email
invitation to the meeting appears.
7 - Address the email to the invitees, and then click Send.
Note: The content of the invitation is based on the attendee privilege that you choose.
For example, if you chose “Only I” will present, all invitations contain attendee information. If you
allow some invitees to present, you send two types of invitations: an email invitation to presenters
and an invitation directly from the Outlook Appointment tab to the attendees.
The invitation to a presenter does not appear as an appointment in the presenter’s calendar after it
is received.
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4.2 Scheduling via the web1 - Go to the URL on your registration email and enter your username
and password
2 - Click Schedule Meeting, enter the details for your meeting including
participants email addresses.
3 - Your meeting confirmation and details will be displayed. Your meeting is
now scheduled.
4 - To invite attendees and confirm meeting click Send Invitations.
4.3 Recurring meetingsOngoing or recurring meetings can be scheduled by using the Recurring or ongoing
button in either Outlook or on the web booking pages.
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Scheduling Live Meeting 2005 is made easy via Outlook
5 Instant startYou can start an instant web conference by using the Meet Now facility either in
Outlook or via the web.
5.1 Instant web conference via Outlook1 - On the Live Meeting toolbar, click Meet Now. An email message with meeting
text appears.
2 - The default text includes a link to the meeting as well as the meeting ID and key.
Recipients of the email invitation simply click the link to attend the meeting.
3 - Address the email message, and then click Send to send the invitations. After
you send the invitations, the add-in automatically launches your browser and
the presenter meeting console appears.
5.2 Instant web conference via the internet1 - Go to your Live Meeting home page
2 - Enter your user log-in and password.
3 - Select Meet Now to meet instantly. A meeting will automatically start.
4 - To invite people to the conference, click 'send email invite' in the
meeting console.
5 - Type in the email address of the people you want to send the invite to.
6 - Click send messages.
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6 How to join a meeting
6.1 Scheduled meetingTo enter a scheduled meeting:
1 - Open the joining invitation email.
2 - Click ‘Join Meeting’ and this will start your web browser and take you directly to
the Enter Conference page.
3 - Enter your name.
4 - Then click Submit and you will join the web conference.
If this does not automatically load then:
1 - Start your web browser and enter the URL in the joining email.
2 - Enter your name and the Meeting ID and Key if required.
3 - Click Submit.
4 - The system will then start searching for that particular web conference.
If your system is configured correctly you will then be able to click Open
Audience Console.
Meeting Lobby:
From the Meeting Lobby you can selectively grant or deny access to any attendee
who wants to join but does not have an invitation.
1 - Tick ‘Enable Meeting Lobby for this meeting’.
2 - You have the option to insert a lobby greeting.
3 - Click OK.
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Join Live Meeting 2005 with one click
7 How to set up audio for Live Meeting 2005Phone conference integration: This allows dial-out functionality so participants
have just ‘one click’ to join both web and phone conference. They join the web
conference first and then Live Meeting 2005 dials out to the number they have set
in their preferences.
1 - Go to your Live Meeting 2005 homepage and logon with your username
and password.
2 - Under schedule meeting click on Meeting Options.
3 - On the Meeting options page click Audio.
4 - In the This meeting uses list, click Live Meeting with audio conferencing.
5 - Select the phone conferencing options you want to enable.
• Allow meeting participants to use the Join Conference option. When this
option is enabled, meeting participants can click Join Conference in the Live
Meeting console to have the conferencing service call their phone, rather than
dialling in to the conference call. If Internet Audio Broadcasting is enabled, as
described in the next step, the Join Conference option is unavailable.
• Enable Internet Audio Broadcasting. Internet Audio Broadcasting, also known
as VoIP (Voice over IP), is a one-way audio broadcast from the presenter over
the Internet, so that attendees can hear the audio through their computer.
When this option is enabled, the meeting presenter sees a Start Broadcast
button when the Live Meeting console starts up. (This function is also available
as a menu and toolbar option.) Presenters in the meeting must still join the
conference call.
• Display the Toll-free phone number for meeting. Select this option to display
the toll-free number you are using in the Audio dialog box or in the Meeting
Information dialog box for all attendees to see.
• Display the Toll phone number for meeting. Select this option to display the
toll number you are using in the Audio dialog box or Meeting Information
dialog box for all attendees to see.
6 - Enter your MeetMe dial in number removing the first '0' as in the
international format.
7 - Enter your MeetMe participant passcode in Participant Code, without the
# at end.
8 - Enter your MeetMe Chairperson passcode in 'Leader Code' without the
# at end.
9 - Click OK.
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Audio controls:By using the integrated audio, the chairperson can control the audio element of the
meeting directly from Live Meeting 2005, providing the ability to dial out directly
to participants, mute/unmute participants’ phone lines, eject participants and lock
the meeting.
Internet Audio Broadcast:An alternative to phone conferencing, Internet Audio Broadcast enables presenters
to stream audio over the Internet so participants only need the speakers on their
PC to participate.
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Control the Audio section of the conference via the Live Meeting 2005 console
8 Presenter toolsAn overview of the capabilities and use of the extensive range of presenter tools
are given here.
8.1 Slide pre-loadPre-loading slides for your conference means they are distributed to the Attendees
from a secure high capacity server to ensure rapid loading.
To pre-load slides after scheduling the conference:
1 - Logon to your Live Meeting 2005 website and click on your meeting.
2 - On the right hand side, select import presentation and follow the on
screen instructions.
3 - Once the document has been imported, click done.
4 - When you enter the meeting, the document will be in the resource pane.
8.2 Importing a presentationTo share a document:
1 - In the Share menu, click Share Document to View.
2 - Navigate to the presentation you want to display, and then click Open.
Live Meeting copies the file to the Live Meeting service and then adds it as a
resource to the resources pane in the Live Meeting console. You can now present
the slides or document.
You can share any printable document.
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Sharing a document with Live Meeting 2005
8.3 Edit documents with participants1 - In the Share menu, click Share Document to Edit.
2 - Navigate to the document you want to display, and then click Open.
The file appears on your desktop and is visible to all attendees, with the sharing
controls along the left side of your screen. You can now make changes to the
document, and others will see the changes in real time.
8.4 To display an application that is on your computer1 - Start the application that you want to display to attendees.
2 - In the Share menu, click Share Application.
3 - In the Sharing dialog box, click the name of the application you want
to display. Click OK.
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8.5 Selecting and showing slidesThere are several ways to select and show slides to attendees.
To select and show slides:
1 - Click the slide show that you want to show, move through the slides by clicking
on the thumbnails.
2 - If your screen is in full mode, navigate through the slide via the arrows on the
left hand corner.
8.6 Inserting new slidesIn addition to the slides that you create by using PowerPoint and then import to
the meeting, you can insert new slides into the resource pane:
• White Board slides - a blank image upon which you can draw, add text and
stamps, and highlight information.
• Web slides - lets you display a website to an attendee.
• Text slides - a blank text editable slide.
• Polling slides - a slide to elicit feedback from the audience.
• Snapshot slides - shows a captured screen from your computer.
• Sharing slides - a way to share a view or application on the computer
with attendees.
Use the Share menu to insert these slides. Alternatively, you will find this icon on
the top of the window panel.
Managing content:
Managing the presentations is made easy through intuitive drag-and-drop opening
files, thumbnail navigation of documents and a common resource list that maintains
an inventory of content available for the meeting.
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8.7 Annotation toolsThe Annotation tools include:
• Select tool - to select an annotation.
• Pointer tool - to point to information.
• Drawing tool - to do freehand drawings.
• Highlighter tool - to highlight an area.
• Stamp tool - to add an arrow, check mark or X to the slide.
• Draw Text tool - to add text to a slide.
• Clear Annotation - to remove all annotations from a slide.
To use the annotation tools:
1 - Show an image or White Board slide with which you want to work.
2 - The Annotation tool buttons appear in the toolbar.
3 - Click the tool with which you want to work, and then click the area on the slide
where you want to use the tool.
8.8 Sharing with attendeesWhen you use the Sharing frame, you show everything that appears on your
computer within the Sharing frame to the attendees.
Snapshot:
The Sharing Frame lets presenters select a specific area of their desktop they would
like to share with meeting participants. For example, if there is only a portion of a
confidential Word or Excel document the presenter would like to show to an
audience, Live Meeting lets them select and share only that portion, while keeping
the rest of the document private and unseen.
1 - Select Snapshot under the Share menu.
2 - Click on the section of the document you wish to share.
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Navigate Content:
The Resources pane displays all content that you and the other presenters have
made available for sharing at the meeting. To share content, you must first add the
content to the Resources pane, either by importing it or by creating a new Live
Meeting collaborative slide.
To view the Resources pane:
1 - In the View menu, point to Panes and click Resources.
To view the Thumbnail pane for a resource:
1 - In the Resources pane, click the resource whose thumbnails you want
to view.
2 - In the View menu, click Show Thumbnails.
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8.9 Questions and AnswersAn attendee can ask questions by text. To use the Question and Answer panel, the
organiser who schedules the meeting must allow the option.
In addition, the Ask a Question button is available in the panel only if the presenter
selects the Ask questions option in Attendee Permissions.
Asking questions:
Audience members can ask questions and get answers without interrupting the
presenter. While one person is presenting, any other presenter can serve as
moderator and immediately respond to questions submitted from audience
members. Answers can be provided directly to the questioner (private reply) or
shared with the entire audience (post to all). Live Meeting allows for an unlimited
number of Q&A moderators.
1 - If the Question and Answer panel does not appear in the console, under
Attendee Permission tick 'Ask Questions'.
2 - In the Questions and Answers panel, click the Ask a Question button.
3 - In the Question box, type your comment or question, and then click the
Ask button.
4 - To remove your question, click the Remove button.
5 - To change your question, click Edit Question, and then type new text in the
Question text box; click the Edit button.
6 - Wait to receive a response from the presenter. If the presenter responds with
a text message, it appears in the Questions and Answer Panel. The response
might be private, so that only you see it, or the presenter might respond with
a comment that all attendees can see.
7 - If your question is dismissed, the question is removed and your button changes
to Ask a question.
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Answering questions:
You must join the meeting as a presenter to use this feature. Presenters review and
respond to attendee questions by using the Question Manager. The Question
Manager identifies each question by the person who asked it, the time it was
posted, and whether the person is a presenter or attendee. In addition, the check
box in the Marked column indicates if you (or another presenter) has selected and
marked the question.
To respond to a question, you can:
• Answer the question by sending a text response to all of the attendees, or by
sending a private text message.
• Initiate a 1-1 chat with the questioner to discuss the issue.
• Not respond at this time.
• Dismiss the question.
• Allow the questioner to address the entire audience by taking the floor.
8.10 Attendee RightsMaking an attendee a presenter:
1 - Select the attendee name in the Attendee box.
2 - Under Attendee in the toolbar select Make Presenter.
Allow attendees to interact and edit documents:
1 - From the Attendees menu, select Attendee Permissions.
2 - Under Allow Attendees to, select Annotate/Edit current page/slide.
3 - Close the Attendee Permissions window.
To chat with another attendee:
1 - In the Attendees panel, right click the name of the person with whom you
want to chat.
2 - A Chat box appears on your computer and on the person’s computer with
whom you select to chat. The person’s name appears in the title.
3 - Enter your comment or question in the box, and then click the Send button.
The chat between you and the other attendee appears at the top of the box.
4 - Close the box when you finish chatting.
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8.11 Viewing attendeesUse the Attendees panel to see who is attending a meeting. The panel lists
attendee names, their feedback colour, if chat is blocked and if they are presenters.
To see the Attendees panel:
1 - If the panel does not appear in the console, on the View menu, click Panels, and
then click Attendees.
2 - To sort the list of attendees click a column head.
3 - Click the head again to toggle between an ascending and descending sort.
For example to sort by attendees who are presenters, click the Presenter
column head.
As a presenter you can eject attendees at any time if their behaviour or attendance
is inappropriate.
To eject an attendee (presenters only):
1 - In the Attendees panel, click the name of the attendee who you want
to eject.
2 - Click the Attendees panel menu button, and then click Remove this
person from meeting room.
3 - A message asks you to confirm that you want to eject the attendee.
4 - Click OK. The meeting console shuts down for the attendee.
The attendee’s name is removed from the list of attendees.
Seating chart:
1 - The Seating Chart panel provides a view of the number of attendees and their
feedback. Use the seating chart to indicate your feedback in response to a
question that the presenter asks.
2 - If the Seating Chart doesn’t appear in the console, on the View menu, click
Panels, and then Seating Chart.
3 - To indicate your feedback, in the Seating Chart panel, click the Feedback arrow,
and then click a colour that represents your response.
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9 Recording A recording is from the perspective of an attendee. It includes the slides that you
show at the meeting and any typed information you add during the meeting, such
as questions and answers that you post to all attendees. If you publish the recording
in the Live Meeting Replay format, it also includes annotations, Sharing slides (such
as live demonstrations of applications and information on your computer) and
presenter mouse movements.
After you join a meeting as a presenter, use the Recording Control panel to
connect the recording server to your conference call and to start and publish
a recording.
Set recording and audio options for meetings:
Before you record a meeting, ensure that the Recording and Audio options are
configured the way you want for both Meet Now meetings and scheduled meetings.
9.1 Setting recording options for Meet Now meetings 1 - In your Internet browser, enter the URL of your Live Meeting conference center.
2 - At the My Home page of the Live Meeting Manager, enter your username
and passcode.
3 - Click Meet Now Details, and then under Actions, click Meet Now Options.
4 - At the top of the Meet Now Options page, click Recording.
5 - By default, only the meeting organizer can record a meeting. If you want to allow
presenters to record your meeting, select Presenter can record the meeting.
6 - Under Recording Access, select how you want to control meeting access.
By default, only the administrator and organizer can view recordings.
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9.2 Setting audio options for Meet Now meeting For the Live Meeting recording feature, you must specify additional dialing keys in
addition to the phone numbers, the participant code, and the leader code. The Live
Meeting recorder dials into the meeting as a silent attendee. You can use additional
dialing keys to input the character string needed to allow the Live Meeting to input
your participant code for you. Each comma in the additional dialing keys causes the
Live Meeting recorder to pause in its dialing for one second. By adding commas,
you can give the conference center prompt on the phone time to finish before
dialing the participant code. After the pause, the Live Meeting recorder enters the
participant code, followed by the next set of character strings that you specify.
• In the first Actual dialing keys box, type commas necessary for the first pause,
and then in the box to the right of <participant code>, enter the characters that
are required for the conference call service after the participant code is entered.
9.3 Setting recording options for scheduled meetings1 - At the My Home page of the Live Meeting Manager, enter your
username and password.
2 - Click Meeting Details, and then under Actions, click Meeting Options.
3 - At the top of the Meeting Options page, click Recording.
4 - By default, only meeting organizers can record a meeting. If you want
to allow presenters to record the meeting, select Presenter can record
the meeting.
5 - Under Recording Access, select how you want to control meeting access. By
default, only the administrator and organizer can view recordings.
9.4 Setting audio options for scheduled meetings • In the first Actual dialing keys box, type commas necessary for the first pause,
and then in the box to the right of <participant code>, enter the characters that
are required for the conference call service after the participant code is entered.
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9.5 Recording a meeting By default, only the meeting organizer can record a meeting, but the organizer can
give permission to presenters to record the meeting as described earlier in this
article.
Note: These instructions assume that you have joined the meeting as either the organizer
or as a presenter with permission to record, that you have set audio and recording options as
described earlier in this article, and that you have imported the resources you need for the meeting.
To record a meeting:
1 - When the Live Meeting console starts, the Audio and Recording Setup dialog
box appears. The Phone Conferencing information will be
provided in this dialog box. Call the Phone Conferencing Service using the
telephone number supplied in the box. Be sure to supply your
conference leader code.
2 - Before recording the meeting, import the resources you want for the meeting.
For example, you can click the Import a Document button on the Live Meeting
toolbar. You may also want to wait for the meeting participants to arrive before
you start recording the meeting.
3 - If you want to test the audio connection before recording, in the Audio and
Recording Setup dialog box, click the double arrow to expand the recording
section of the dialog box, and then click Test/Listen to Connection.
4 - When you are ready to start recording, click Start Recording in the Audio and
Recording Setup dialog box. If the dialog box is not visible, click the Start
Recording button on the Live Meeting console toolbar.
5 - To pause a recording, click the Pause button. To resume recording after a
pause, click the Pause button again.
6 - When you are finished recording, click the Stop Recording button.
To save the recording, click Save Recording. The recording is saved to your
conference center.
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9.6 Accessing and playing a recording After recording the meeting, allow up to 24 hours for the recording to be available.
After the meeting recording is complete, you, as the meeting organizer, must
access the recording and provide access for others.
To access and play a recording:
1 - Log on to the Live Meeting Manager.
2 - At the My Home page, click Recordings.
3 - In the Recordings list, click the View icon to the left of the recording name in
the list.
4 - (Optional) To install the Replay Wrapper, a special skin for Windows Media
Player that adds indexing ability to playback of your recordings, click Install
Relay Wrapper and follow the instructions on the screen.
5 - In the View Recording in Replay format section, click the View icon.
9.7 Sending an invitation to a recording When you set recording options before a meeting, you can either limit access to a
recording to the organizer and the Live Meeting administrator, or you can give
access to all meeting participants. If you limit access to the organizer and the
administrator, you can still provide access to individuals. To do so, you send those
individuals an invitation to view the recording.
To send an invitation to a recorded meeting:
1 - On your My Home page, click Recordings.
2 - In the Recordings list, click the title of the meeting recording for which you
want to send invitations.
3 - Optionally, you can change the recording access control and the
download options.
4 - In the Invitees box, type the full email addresses (for example,
[email protected]), separated by semicolons, of the people you want to
invite to view the recording.
5 - Type an optional message, and then click Send Invitations. Invitees will receive
an email message with a link to the recording.
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10 ReportGenerating Reports
You can use Live Meeting to generate, print and save
meeting and recording reports. To generate reports,
you must have scheduling privileges and log in to
Live Meeting.
Reports provide both summary and detailed
information about the meetings that take place in
Live Meeting:
• Meeting List report - lists the meetings and attendance
for a given time period.
• Meeting Attendance report - lists users and the role they played
(presenter or attendee), the browser used, the time they arrived and the
duration of their attendance for a meeting. It also includes a list of email
addresses and company names if attendees and presenters were required to
enter this information.
• Meeting Poll report - indicates how each person attending the meeting voted in
response to each Polling slide that was shown. It also includes a percentage
summary of the votes.
• Recording List - shows the recordings available for a given time period and the
number of times each one was viewed.
• Recording Details - lists users who viewed a recording, and indicates when the
user viewed it, the user IP address, company and browser.
To generate a report:
1 - Log in to Live Meeting Meeting Manager.
2 - On the View menu, click Reports.
3 - Click the Meeting List report. From this report you can generate other
reports, or change the report date range to generate new information.
4 - Select a date range to generate a report for a specific time period and
then click the View button.
Reports can be viewed, printed or exported in CSV or Excel formats.
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11 Help and training
Help during the meeting
Dial *0 (star 0) for help within an associated booked audio call or call the
e-services team on Freefone 0800 800 778, International +44 20 7298 4267.
12 SecurityThe Live Meeting service is managed through Live Meeting network operations
centres. Uploaded slides and individual passwords are stored in encrypted files
within the Live Meeting environment, to help prevent anyone from gaining access
to them by breaking into the file system which is protected by nine separate layers
of security.
These include:
• Filtering Routers.
• Firewalls.
• Intrusion Detection Systems.
• Systems Level Security.
• Application Authentication.
• Application Level Countermeasures.
• A Separate Data Network isolating the actual servers.
• Authentication for Data.
• Encryption of Data.
During a meeting, content is distributed over the public Internet to the participants
of the meeting. User IDs and passwords are transmitted using advanced Secure
Sockets Layer (SSL) encryption to prevent hackers from intercepting them.
For more details and to view the security white paper, visit our website.
Further help
Freefone: 0800 800 778 (UK only)
International: +44 20 7298 4267
Email: [email protected]
Web: www.conferencing.bt.com
Our Reservations office is open 24 hours a day, 7 days a week:
BT Conferencing, Wheatstone House,650-654 Chiswick High Road,Chiswick, London W4 5SA, UK
Offices worldwide
The telecommunications services described in this publication aresubject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.
Microsoft and the Microsoft Office Logo are either trademarks orregistered trademarks of Microsoft Corporation in the United Statesand/or other countries.
© British Telecommunications plc 2005Registered office: 81 Newgate Street, London EC1A 7AJRegistered in England No: 1800000
All product and company names herein may be trademarks of their respective owners.
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