Why record calls?

Productivity

Proof

Archiving

Awareness

Legislation

Compliance

Call Recording

Training

A complete call recording solutionfor Office Communications Server

Usage scenarios

Usage scenarios

Key features

Permanent oron demand

call recording

Microsoft Outlook toolbar

Call tagging

Bookmarking

Silverlight call playback

via Sharepoint

Server based storage

Call recording features

Technologies used

Storage &

playback

Development

environment

Callrecordi

ng

or

or

Technical support

24/7 reseller technical support from Live-PAwith monthly subscription

Technical support

First line support available around the clockDepth assistance available during GMT 0900-1800

Summary