…by

Peter Nguyen-Brown

LiveTiles Co-founder and CXO

Peter.Brown@livetiles.nyc

Our mission: to transform the subject of wellness from

an awareness initiative to an intrinsic part of life

…by

LiveSmiles is a movement to accelerate the discussion of wellness into an active and intrinsic part of work, and to ultimately drive happier and healthier people both at work and at home.

LiveSmiles is a combination of tech, expertise, connection, advocacy and giving, and is dependent on the good will of individuals and the overall collective good within our community.

LiveSmiles is not a product for sale, it is a movement and opportunity for each of us to make a difference to the world in our own capacities.

““

…by

Who is LiveTiles

• Create software for

Intelligent Workplace

and AI/chatbots

• ~200 people

• NYC HQ

• 16 offices across

APAC, EMEA &

AMERICAS

• Australian founded

• Listed on Australian

Stock Exchange

(ASX)

• >500 paying

customers globally

• Microsoft partner of

the Year for Modern

Workplace

Transformation

• Winner of “Best

Application of AI in

the Enterprise” at

AIConics awards in

June

…by

Why LiveSmiles?

Brief background, and current state

…by

2002-2017.

In the beginning

Have been running tech

businesses, across the globe.

2014 LiveTiles was established.

2015 LiveTiles listed on ASX.

2016 I move my family to

Manhattan, NYC

2018 – January.

Reflections on 2017

For previous 16 years, my

business partner and I always

reflect on the year past, and

what we want from the year

ahead.

Established “mini-purpose”

around happiness.

2018 – February.

Happiness research

Set out to research what

happiness is.

Studied Harvard Emotional

Intelligence Series, NFP

movements, wellness experts,

and kids.

Chance encounter with a

happiness expert in mid Feb.

2018 – March.

Presentation to

LiveTiles in Hawaii

Presented to 120 of our team on

what was important to me, and

what I’d learnt through initial

research.

Also spoke of the importance

and priority to look after the

wellness of our global team.

2018 – April.

Idea of LiveSmiles

created

Through more and more discussions

with people, the light-bulb flicked

on during a conversation.

My purpose wasn’t just to try and

drive happiness/wellness for my

family and my colleagues and their

families, it was to use this

opportunity I am fortunate to have

with LiveTiles to drive happiness in a

much bigger way through the tech

we have built since 2014 in LiveTiles

(>$50M R&D to date).

A LiveSmiles chronology

…by

2018 – May.

A LiveTiles

committee forms

So we bring an internal team of

passionate people together and

discuss whether we can build

something on top of LiveTiles

technology and bring to the

world.

2018 – June.

First concepts

developed

Two of our superstars

Aleksandra Koneska and Mahdi

Hamdi in NYC start designing

and prototyping some ideas.

2018 – July.

Experts weigh in

Discussions continue with a

subset of experts on what the

LiveSmiles solution could be.

2018 – August.

Microsoft throw their

support in

Discussions with Microsoft accelerate

and they passionately throw their

support behind the initiative, and look

to become not just our global launch

partner, but one of our first users of

LiveSmiles.

2018 – September

…and here we are

…and more recently

…by

The LiveSmiles solution and our roles

…by

We want to connect employers with employees on the subject of wellness.

We want to connect companies and their people with expertise that already exists on the subject of wellness (be a voice for the wellness industry).

We want to create the tech platform to allow employers to take wellness seriously and to manage it from one place (and keep it simple).

We want the LiveSmiles solution to engage with employees and track their progress on wellness, leveraging AI where possible.

We want wellness to be intrinsic to daily life, not an after-thought, and we believe companies play a huge role in this transformation – with LiveSmiles, there is now no excuse for organisations to not try. (did I mention it’s free! ☺ )

““

…by

Initial Designs

…by

Technical componentsLiveSmiles v1 tech pre-requisites

- Requires Microsoft Office 365 SharePoint(planning for non-Office 365 versions in

subsequent releases)

What we provide (at no cost!)

- LiveTiles Design for Office 365

- Intelligent Workplace platform

- >$50M R&D over last 3 years

- Full license to cover use of LiveTiles

Design within LiveSmiles context

- https://www.livetiles.nyc/products/liv

etiles-design/livetiles-sharepoint

- LiveTiles Bot

- LiveTiles are planning creation of a

LiveSmiles Bot now

- Winner of “Best application of AI in

the Enterprise” at AIConics awards

in June 2018

- https://www.livetiles.nyc/products/liv

etiles-bots

LiveTiles Design LiveTiles Bot

…by

Technical components (cont.)LiveTiles Intelligence Hyperfish What we provide…(continued)

- LiveTiles Intelligence

- Analytics & insights on how people

are using LiveSmiles

- Provides recommendations on how

to improve engagement with users

- Our latest offering

- https://www.livetiles.nyc/products/liv

etiles-design/livetiles-intelligence

- Hyperfish

- Full License to restricted version of

Hyperfish

- https://www.hyperfish.com/product

…by

01 02 03 04 05 06 07 08 09 10 11 12

01

02

03

04 05

06 07

08

09 10

12

Bots

Build specialist

bots that

employees can

engage with to

learn from and

engage with.

Smile selfie

If you’re having

a good day,

take a selfie

through

LiveSmiles and

share your story

to be part of a

corporate

“LiveSmiles”

selfie showcase.

How are you

feeling?

A bot or tile

that asks the

employee how

they are feeling

on a scale of 1-

10, provide

support

depending on

needs of user.

Wellness

progress bar

Gamify peoples

wellness

journeys, make

it fun and

visual.

News/info from

trusted

resources

Surface content

from approved

and trusted

resources

covering

wellness topics

and local

events.

Connect

companies with

expertise

Provide the

platform to

connect local

experts with

companies, and

support the

wellness

industry.

Wellness

learning and

skills

As people learn

and acquire

new skills

around

wellness, track

and visualize

peoples

progress.

Connect people

with people

If customers

want to provide

this service, use

LiveSmiles bot

to connect

employees with

independent

external experts

in anonymous

fashion.

Build LiveSmiles

for K-12

This is

absolutely part

of the plan.

Build LiveSmiles

for aged care

Again,

absolutely part

of the plan, and

requires a

whole new set

of

considerations.

LiveSmiles

Mobile App

Create a mobile

app that

employees can

access on the

go, and receive

relevant

notifications

regarding their

journey and

activities.

(OK probably

not drones)

Lets not rule it

out completely

though.

11

Some LiveSmiles ideas

…by

LiveTiles

•Build the tech

•Initiate the community

•Drive awareness

•Listen and learn from the community

•Grow the community

Our LiveTiles Partners

•Tell your customers about it

•Join the community

•Extend LiveSmiles to add more value to your customers

Experts

•Help us learn

•Join the community

•Become an official LiveSmiles Partner

•Advocate and share with your customers to deliver more value to them

Advocates

•Advocate! ☺ - LinkedIn, social, verbal etc.

•Join the community

•Help us design the solution

•Connect us with others, grow the community

Potential Customers

•Tell us what you are looking for in a solution

•Join the community

•Learn more about the value of the underlying LiveTiles technology that LiveSmiles gives you (for free)

Current Customers

•Plan to implement LiveSmiles

•Join the community

•Talk to your LiveTiles Customer Success Manager on ways to begin process now

•Nominate to be a launch customer, and share your story of wellness to others

Our roles

…by

The plan

Key dates, next steps, launch and Q&A

…by

LIVESMILES V1 LAUNCH

Planned for November

2018

LIVESMILES V2 LAUNCH

TBD

LiveSmiles for K-12

LIVESMILES V3 LAUNCH

TBD

LiveSmiles for Aged Care

LIVESMILES TODAY

Drive community

awareness and

involvement, build the

product.

C u r r e n t r o a d m a p f o r L i v e S m i l e s

LiveSmiles Launch Plan

…by

Upcoming key dates

LiveSmiles interactive Design-Thinking sessions

- Dates and format to be determined imminently

- Join the community and stand-by for details on this

- Likely to do 1:1 interviews with key advocates/partners over

the coming weeks too

LiveSmiles launch events in November

- Local Australia events in Hobart, Melbourne, Geelong,

Sydney, Brisbane, Adelaide and Perth

- Other events across APAC, EMEA and AMERICAS will be

planned shortly too

- Registration Details TBD

…by

Thank-you / Q&A

1. Join the community (https://www.livetiles.nyc/livesmiles)

2. Advocate and share the LiveSmiles mission and community link with others

3. Attend any of the 3 upcoming design sessions planned

4. Contribute to the community with ideas on functionality, recommended experts or general wellness information (https://www.yammer.com/livesmiles/)

5. Become a LiveSmiles community champion

6. Plan to become a LiveSmiles user