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LIVING BOOK
REPORT
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-RASHMI NAIR
AUTHORS:
HARRY PAUL & ROSS RECK
Harry Paul, Ph.D has over 30 years of
business experience in sales, marketing and
management training. He specializes in
helping organizations create a culture where
people get excited about going to work and
working hard.
http://www.youtube.com/watch?v=jpofrfdDGas
HARRY PAUL
Ross Reck, Ph.D., is an internationally known author, speaker, and consultant who is often referred to by people who have attended his programs as "The Miracle Worker." He shows the audience how to solve problems that they thought couldn't be solved, how to remove barriers to success that they thought were immovable, and how to do things that they were convinced couldn't be done.
http://www.youtube.com/watch?v=85H31qkcB_I
ROSS RECK
- Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit: From
Effectiveness to Greatness
"Revved! Is the perfect interconnected follow-up to FISH! The three levels of revved up caring are beautifully
embedded in a compelling story – which shows how through the power of choice we can master our own
emotions and actions – all of which reinforces the saying, ‘I don’t care how much you know until I know how much you
care.’”
SUMMARY
Revved! is a story about Katie, a supervisor at a company who went through a divorce and a betrayal which changed her attitude towards her colleagues for bad. This resulted in a change in her personality deteriorating her skills to manage and lead her team. She became irritable and found it difficult to trust anyone. She was named a “witch on steroids” by her co-workers because of her behavior.
Katie is given a 2 month ultimatum by her boss to improve her performance in office or else she would lose her job. She takes some time off to meet an old friend and tells her all about her personal and professional troubles. This friend in turn advices her to call a radio show host (also a psychologist). She takes her friends advice and this call turns into a life changing event for her. The radio show host counseled her via phone calls to find herself back using a program called “LOOKING OUT FOR NO. 2”
HERE’S WHAT I LEARNT:
Care for people who work for /with you
Increase in their potential
Increase in your potential!!!
LOOKING OUT FOR NUMBER TWO
LOOKING OUT FOR NUMBER TWO
Winning them over
Blowing their minds
Keeping them revved
WINNING THEM OVERAIM: Getting those around you happy to go an extra mile for you
Be positive, cheery and show genuine interest in people and their concerns
HOW?
SMILINGSAYING SOMETHING POSITIVEACTIVELY ENGAGEACTIVELY LISTEN
SINGLING THEM OUT: Identify the people to went an extra mile for you
APPRECIATION: Make them feel special
BLOWING THEM AWAY
AIM: Take the excitement created by WINNING THEM OVER to a higher level
HOW?
Make “looking out for NO.2” a way of lifeShow them that they are not being manipulated but
you really care
KEEPING THEM REVVED
AIM: To preserve the excitement indefinitely
HOW?
RESULTSWhile trying to pretend to care about people around her Katie returned back to her normal, caring , lovable self. She not only kept her job , she also got a promotion.
Maintain a good working atmosphere at the workplace
Gain respect amongst colleagues
APPLICATION IN PHYSICAL THERAPY: