Lms Admin Guide

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Copyright 2008 e-Learning Consulting.

All Rights Reserved.

LMS Administrators

Guide

Version 2.2

Web site:www.e-learningconsulting.com

E-mail:[email protected]

1722 232nd Avenue NE

Sammamish, WA 98074
http://www.e-learningconsulting.com/http://www.e-learningconsulting.com/http://www.e-learningconsulting.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.e-learningconsulting.com/


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LMS Administrators Guide Page 2 of 57

Table of Contents

ABOUT THIS GUIDE ...................................................................................................... 4

WHO SHOULD USE THIS GUIDE ....................................................................................... 4HOW TO USE THIS GUIDE ................................................................................................ 4

TYPOGRAPHIC CONVENTIONS .......................................................................................... 4

RELATED PUBLICATIONS ................................................................................................. 4

OVERVIEW ...................................................................................................................... 5

LMSCAPABILITIES.......................................................................................................... 5

WHAT IS A COURSE ......................................................................................................... 6

COURSE PUBLISHING,LAUNCHING AND TRACKING ......................................................... 6

LMSSYSTEM ARCHITECTURE ......................................................................................... 8

LOGIN AS THE LMS ADMINISTRATOR .................................................................. 9

ACCESS ADMINISTRATOR FUNCTIONS .............................................................. 11

MANAGE USERS .......................................................................................................... 13

MY PROFILE PAGE ......................................................................................................... 13

MANAGE USERS PAGE ................................................................................................... 14

ADD USERS PAGE .......................................................................................................... 14

FIND USER PAGE............................................................................................................ 15

USER LIST PAGE ............................................................................................................ 15

AUTOMATICALLY REGISTERED USERS........................................................................... 17

VIEW REPORTS............................................................................................................ 18

ALL COURSES REPORT................................................................................................... 19FIND A COURSE.............................................................................................................. 20

COURSE ENROLLMENT REPORT ..................................................................................... 22

COURSE RESULTS REPORT ............................................................................................. 23

SCODETAILS REPORT................................................................................................... 24

FIND A LEARNER............................................................................................................ 25

LEARNER COURSE ENROLLMENTS REPORT.................................................................... 27

LEARNER COURSE RESULTS REPORT ............................................................................. 28

LEARNER SCODETAILS REPORT................................................................................... 29

LEARNER STATUS REPORT............................................................................................. 30

MANAGE GROUPS ....................................................................................................... 31

CREATE A GROUP .......................................................................................................... 32

FIND GROUPS................................................................................................................. 33

CHANGE GROUPS ........................................................................................................... 34

MANAGE COURSES .................................................................................................... 35

PUBLISH A COURSE ........................................................................................................ 35


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UPLOAD A SCORMPACKAGE ....................................................................................... 36

READ SCORMMANIFEST ............................................................................................. 38

FINDING A COURSE TO ASSIGN,UNASSIGN,EDIT,ACTIVATE OR DELETE THE COURSE. 40

ASSIGN A COURSE.......................................................................................................... 42

UNASSIGN A COURSE ..................................................................................................... 44

EDIT THE CATALOG .................................................................................................. 47

SETTING SYSTEM OPTIONS .................................................................................... 50

REGISTRATION REQUIRES ADMIN APPROVAL................................................................ 50

USE EMAIL AS USER NAME............................................................................................ 51

MAXIMUM TIME LEARNER CAN BE INACTIVE BEFORE BEING LOGGED OFF.................. 51

MAXIMUM TIME TO UPLOAD A COURSE ........................................................................ 51

WELCOME MESSAGE ..................................................................................................... 51

MAX NUMBER IN SELECT GROUP LIST .......................................................................... 52

APPENDIX A: SCORM ................................................................................................. 53

APPENDIX B: SYSTEM REQUIREMENTS ............................................................. 54

SERVER REQUIREMENTS ................................................................................................ 54

USER PLATFORM REQUIREMENTS.................................................................................. 54

APPENDIX C: ERROR MESSAGES .......................................................................... 55


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About This Guide

Who Should Use This Guide

This guide is for the Learning Management System (LMS) administrator and thegroup administrator.

How To Use This Guide

The guide is divided into chapters. We recommend you read the overview chapterbefore you use the LMS. You can use the rest of the chapters as a reference as youuse the LMS.

Typographic Conventions

Bold Arial Font is used to identify user interface elements such as the names ofpages and the names of buttons.

Related Publications

The LMS Installation and Configuration Guide describes how to install and configurethe LMS.


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Overview

LMS Capabilities

The Learning Management System (LMS) manages the delivery of web-basedcourses to learners. The web-based courses must conform to the SCORM 1.2 andthe SCORM 2004 standard (see Appendix A: SCORM for more details about theSCORM standard).

The LMS manager can perform these functions:

Manage Users. The users of the LMS include the administrator of the LMS,

the administrators of groups and learners. The LMS and group administratorscan add, delete and edit users in the groups that they control.

View Reports. The LMS provides reports on courses and learners.

Manage Groups. The LMS initially contains a group called "everyone". TheLMS administrator can create one or more additional groups. Each groupcontains learners. A learner can only belong to a single group.

Manage Courses. The LMS administrator can publish SCORM-based courses.A published course can be set to active or inactive. An active course can be

placed in the catalog and can be assigned to learners.

Edit The Catalog. The catalog is a collection of courses. The learnerbrowses the catalog to find courses that he or she would like to launch. Thecatalog can be organized by headings. Headings can contain multiple levelsof sub-headings.

Set System Options. The LMS administrator sets system options to controlthe behavior of the LMS.

A group administrator can perform these functions:

Manage Users. A group administrator can add and delete users for his/hergroup. A group administrator can edit information about each user.

View Reports. A group administrator can get reports on his/her group.


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What Is a Course

A course is one or more web pages that provide a self-paced learning experience tothe learner. The learner can begin the course at any time, stop it and resume it ata later time. The learner decides how quickly he or she will move through thecourse material. The learner can come back and review the course after it hasbeen completed.

All courses must conform to the SCORM 1.2 or SCORM 2004 standard. Any authoringtool that creates a course that conforms to the SCORM 1.2 or SCORM 2004 standardcan be used to create courses for delivery by the LMS.

Course Publishing, Launching and Tracking

Figure 1 provides a high level view of how the LMS publishes, launches and trackscourses.

1. The administrator publishes courses to the LMS and places the courses intothe catalog.

2. A learner logs into the LMS using a username and password. The learnerfinds a course in the catalog and then launches it.

3. The LMS keeps track of the learners activity with each course.4. The administrator views reports that show activity of all of the learners with

the courses.


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Figure 1 - Course Publishing, Launching and Tracking

LMS

Learner

Administrator

Courses

1. Administrator

publishes courses

2. Learner launches

a course

3. LMS tracks

activity

4. Administrator

views reports


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LMS System Architecture

Figure 2 shows a high level view of the LMS system architecture. Every useraccesses the LMS with a web browser. The web browser provides the userinterface. The web browser communicates actions to the LMS software running onthe web server. The LMS software requires the Windows operating system andMicrosofts IIS Web Server. The LMS software stores information in a SQL Serverdatabase.

Figure 2 - LMS System Architecture

Web Server

User

Browser

DatabaseServer


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Login as the LMS Administrator

To login as the LMS administrator you must first launch a browser. Appendix B:

System Requirements provides a list of browsers that work with the LMS. Once yourbrowser is running, enter the web address of your LMS. The person who installedthe LMS determines the web address of your LMS. Contact the installer to get theweb address of the LMS and then set a bookmark to that address in your browser.

Once you enter the web address of your LMS you will get a login page. Theusername is initially set to admin. The password is initially set to admin. Theperson who installed your LMS may have changed the administrative usernameand/or password. The login page is shown in figure 3. Your login page may lookquite a bit different then the one shown in figure 3. The appearance of the LMScan have significant changes in appearance. The logo, layout, colors and fonts can

be changed.

Figure 3 - The Login Page


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You should change the administrative password if it is still set to the default value(admin). To change your password:

1.

Login

2. Click on the Edit Profile link3. Change you password on the Edit Profile page and click on the Submit button

(see figure 4).

Figure 4 - Changing the Password on the Edit Profile Page


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Access Administrator Functions

After you login, you are automatically routed to theWelcome page (see figure 5).

TheWelcome page is identical for learners and the administrator except for theextra link to the Administrator Functions available to the administrator. To accessthe Administrator Functions, click on the Administrator Functions button. This willtake you to the Administrators Functions page (see figure 6).

The Administrator Functions page shows the number of registered users andmaximum number of registered users that you can accommodate with your LMSlicense. You can register new users as long as you stay below the level provided byyour current LMS license. You can purchase an upgrade to your LMS license if youneed to register additional users.

Figure 5 - The Welcome Page


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Figure 6 - The Administrator Functions Page


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Manage Users

The LMS database keeps track of registered users (the LMS administrator, group

administrators and learners). Registered users have a username and password thatthey use to login into the LMS. There are three ways to register users.

1. Users register themselves without any approval by the administrator.2. Users start the registration process. The administrator must approve their

registration before they can login to the LMS.

3. The administrator registers all learners.

My Profile Page

The user can modify his or her registration information. The user does this byclicking on the My Profile button on theWelcome page. Clicking on the My Profilebutton takes the user to the My Profile Page. The My Profile page contains requireddata items. These are:

User Name

Password

Email

First Name

Last Name

The My Profile page can contain many other optional data items. These optionalitems can include Salutation, Middle Initial, Jr/Sr, Company Id, Company Name,Department, Job Title, Address 1, Address 2, Address 3, City, State/Province,Country, Postal Code, Work Phone, Home Phone, Cell Phone, Pager, Fax Phone and

10 other optional fields to use as needed. The person who installed the LMS mayhave configured the fields on this page and modified the titles of the data.


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Manage Users Page

As administrator, you are able to add and delete users (unless the person whoinstalled your LMS has removed this capability). You can also change the

information about each user. To manage users, click on the Manage Users buttonfrom the Administrative Functions page (see figure 6). This will take you to theManage Users page (see figure 7). The Manage Users page lets you add a user or findan existing user.

Figure 7 - The Manage Users Page

Add Users Page

When you click on the Add Userbutton on the Manage Users page, you will go tothe Add New Userpage. This page is similar to the My Profile page. You add the newuser by filling out the form and clicking on the Submit button.


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Find User Page

When you click on the Find Userbutton on the Manage Users page, you will go tothe Find Userpage (see figure 8). This page lets you search the database forusers. You enter search criteria on this page. For example, find all users whoseUsername starts with the letter L.

Figure 8 - The Find User Page

User List Page

When you click on the Find Users button, you will go to the User List page (seefigure 9). The User List page provides the list of users that match your searchcriteria.


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Figure 9 - The User List Page

You can edit the user information by clicking on the Edit button to the left of theuser name. To select a user, put a check mark in the checkbox to the right of eachusers name. Once one or more users are selected, you can perform thesefunctions:

Delete a user by clicking the Delete Userbutton.

Register a user by clicking the Register Userbutton. The users state will gofrom Pending to Registered. A registered user can login with a username andpassword. An unregistered user has a username and password but cannotlogin to the LMS.

Unregister a user by clicking the UnRegister Userbutton.


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Automatically Registered Users

Your IT department may have developed procedures to automatically add anddelete users from the LMS database. If your IT department has developed these

procedures, you should not use any of the LMS methods to register users.


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View Reports

The LMS provides reports on courses and learners. To view reports, click on the

View Reports button from the Administrative Functions page (see figure 6). This willtake you to the View Reports page (see figure 10).

Figure 10 - The View Reports Page

The View Reports page provides links to a report on all courses published to theLMS. It also provides links to pages that let you find specific courses and learners.


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All Courses Report

To view the All Courses Report, click on the All Courses button from the ViewReports page (see figure 10). This will take you to the All Courses Report page (see

figure 11). This report shows the total number of courses published to the LMS. Thereport shows the number of courses active and inactive. The report also provides alist of all of the courses. To the right of each course name are links to moredetailed reports described in this chapter. The links will show the learners enrolledin the course the average results for all learners who have completed the course.

Figure 11 - The All Courses Report Page


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Find a Course

When you click on the Find A Course button on the View Reports page (see figure10), you will go to the Find A Course page (see figure 12). This page lets you search

the database for courses. You enter search criteria on this page. For example, findall courses whose name starts with the letter I.

Figure 12 - The Find a Course Page

When you click on the Search button, you will go to the Course List page (see figure13). The Course List page provides the list of courses that match your searchcriteria. To the right of each course name are links to more detailed reports

described in this chapter. The links will show the learners enrolled in the coursethe average results for all learners who have completed the course.


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Figure 13 - The List Courses Page


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Course Enrollment Report

The Course Enrollment Report shows the number of learners enrolled in the course.The report also shows a list of the learners. You can sort the list by column by

clicking on the column links. You can go to the Learner Course Report by clicking onthe name of the learner.

Figure 14 - The Course Enrollment Report Page


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Course Results Report

The Course Results Report shows average results for all learners who havecompleted this course.

Figure 15 - The Course Results Report Page


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SCO Details Report

The SCO Details Report shows the average results for all learners who havecompleted this SCO.

Figure 16 - The SCO Detail Report Page


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Find a Learner

When you click on the Find A Learnerbutton on the View Reports page (seefigure 10), you will go to the Find A Learnerpage (see figure 17). This page lets

you search the database for users. You enter search criteria on this page. Forexample, find all users whose Username starts with the letter L.

Figure 17 - Find a Learner Page

When you click on the Search button, you will go to the Learner List page (see figure18). The Learner List page provides the list of learners that match your searchcriteria. To the right of each learner name is a link to a detailed report for thatlearner.


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Figure 18 - The Learner List Page


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Learner Course Enrollments Report

The Learner Course Enrollments Report shows a list of all of the courses in which thislearner has enrolled.

Figure 19 - The Learner Course Enrollments Report Page


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Learner Course Results Report

The Learner Course Results Report shows the results for this learner in a specificcourse.

Figure 20 - The Learner Course Enrolments Report


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Learner SCO Details Report

The Learner SCO Details Report shows the results for this learner in a specific SCO. ASCO is one module of a course.

Figure 21 - The Learner SCO Details Report


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Learner Status Report

The Learner Status Report shows the results for all learners and all of the coursesthey are taking. This report can be finding learners that match specific criteria.This report can take quite a bit of time to generate if you have a large number oflearners.

Figure 22 - The Learner Status Report


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Manage Groups

Learners can be organized into groups. Each group can have one or more group

administrators. A group administrator can manage the learners in the group andview reports for members of the group. The LMS administrator can add, delete andedit groups. To manage groups, click on the Manage Groups button from the

Administrative Functions page (see figure 6). This will take you to the Manage Groupspage (see figure 23).

Figure 23 - The Manage Groups Page


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Create a Group

As a LMS administrator, you can create groups. To create a group, click on the

Create Groups button from the Manage Groups page (see figure 23). This will take

you to the Create Groups page (see figure 24). A group must have a short name anda description. Once a group has been created, the LMS Administrator can add groupadministrators to the group. The LMS and group administrator can add learners to agroup.

Figure 24 - The Create Groups Page


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Find Groups

The LMS Administrator can find groups. To find groups, click on the Find Groupsbutton from the Manage Groups page (see figure 23). This will take you to the Find

Groups page (see figure 25). This page lets you select all groups, a specific group orthe groups that meet your search criteria.

Figure 25 - The Find Groups Page


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Change Groups

A user may be the administrator of more than one group. So, the LMS provides away to see the current group and to change groups. The current group is shown in

the upper right hand portion of the screen as shown in figure 26.

Figure 26 - The Current Group

The LMS provides buttons to change the current group. These buttons are found inthe administrators functions page, manage users page, manage groups page andview reports page.


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Manage Courses

As a LMS administrator, you can publish courses to the LMS. You can also set the

courses to active or inactive. To manage courses, click on the Manage Coursesbutton from the Administrative Functions page (see figure 6). This will take you tothe Manage Courses page (see figure 27).

Figure 27 - The Manage Courses Page

Publish a Course

A course is published when all of its files have been moved to the web server andthe information about the course has been read into the database. The simplestway to publish a course is to upload a SCORM package. Most SCORM conformantauthoring tools create a SCORM package or tell you how to create one. A SCORM


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package is a zip file that contains all of the files for the course plus a file called theSCORM manifest which is always named imsmanifest.xml (see figure 28).

Upload a SCORM Package

To publish a course as a SCORM package, click on the Upload SCORM Packagebuttonon the Manage Courses page. After you click on the button you will go to the UploadSCORM Package page (see figure 29). This page asks you to locate the SCORMpackage on your computer. Click on the Browse button to find the SCORMpackage file. Refer to the authoring tools documentation to find the location andname of the SCORM packages it creates.

Once you have found the SCORM package file, click on the Upload button. It maytake several minutes to upload a SCORM package. The time it takes to upload thefile depends on the size of the SCORM package and the speed of your connection tothe web server. If your course is very large you should consider publishing thecourse by reading the SCORM manifest. That method is describes in the nextsection.

The publishing process will only work with a SCORM package that fully conforms tothe SCORM 2004 or the SCORM 1.2 standard. If the upload process does not work,you should make sure your package passes the SCORM conformance test (see

Appendix A: SCORM for more details about the SCORM conformance test). You canalso use the LMS to validate your SCORM package by checking the Validate Onlycheckbox.

When the upload is successful, you will have the ability to edit the name anddescription of the course. Once you have made the edits, click on the ActivateCourse or Manage Course button to complete the upload process (see figure 30).

Course Files SCORM Manifest

Figure 28 - A SCORM Package


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Figure 29 - The Upload SCORM Package Page


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Figure 30 - The Verify Load Course Page

Read SCORM Manifest

If your courses are very large, you may want to split the course publishing into twosteps.

1. Copy the course files and the SCORM manifest to the web server.2. Read the SCORM manifest to load the course information into the LMS

database.

To copy the files to the web server, you must have direct file access to the serveror have some other way to transfer files such as FTP. Your IT organization canprovide a method that works best for you and your organization.

The Microsoft IIS Web server will deliver the course files. So, the course files mustbe in a directory accessible to the IIS Web Server. Consult the IIS Web Server


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documentation to learn more about file locations. In a typical LMS installation youcan put your course files in a folder under the c:\Inetpub\wwwroot\LMS\LmsCoursesdirectory.

Once you have copied the files to the web server, you are ready to read the SCORM

manifest. Click on the Read SCORM Manifestbutton on the Manage Courses page.After you click on the button you will go to the Read SCORM Manifest page (seefigure 31).

Figure 31 - The Load Manifest Page

You must enter the relative path to the manifest file. For example, if the LMS isinstalled in C:\Inetpub\wwwroot\LMS and the manifest file for the course isC:\Inetpub\wwwroot\LMS\LmsCourses\course1\imsmanifest.xml then enter the path to

the manifest file as LmsCourses\course1. You can make sure you have a valid SCORMmanifest by clicking the Validate Only checkbox.


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Finding a Course to Assign, Unassign, Edit, Activate orDelete the Course

Once you have published a course, you can assign it to learners, delete theassignment (unassign a course), edit it, delete it or set the course toactive/inactive. To do one of these functions to a course you must first find it. Tofind a course, click on the Find Coursebutton on the Manage Courses page (seefigure 27). After you click on the button you will go to the Find Course page (seefigure 32).

Figure 32 - The Find Course Page

This page lets you search the database for courses. You enter search criteria onthis page. For example, find all courses whose name start with the letter I.

When you click on the Search button, you will go to the Course List page (see figure33). The Course List page provides the list of courses that match your searchcriteria.


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Figure 33 - The Course List Page

To edit a course, click on the Edit button to the left of the course name. Click thecheckbox to the right of the course to make the course active/inactive, to delete itor to assign the course.

Delete the course by clicking the Delete Course button. You will want tounassign the course for all users prior to deletion.

Activate the course by clicking the Make Active button

Make a course Inactivate the course by clicking the Make Inactive button

Assign the course by clicking on the Assign Course button

Delete previously assigned courses by clicking on the Unassign Course button

You will get the following actions when a course is made inactive:

The course is removed from the catalog.

The course is removed from the My Courses list for all learners enrolled in

the course.

The records for the course will be retained.

The course files will remain on the web server.


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You will get the following actions when a course is deleted:

The course is removed from the catalog.

The course is removed from the My Courses list for all learners enrolled in

the course.

The records for the course will be deleted.

The course files will be removed from the web server.

Assign a Course

When you select the Assign Course button, you will see the assign course page (seeFigure 34). The assign courses page lets you assign a course in these ways:

To all learners that are currently a member of a group

To all learners who join a group in the future

To specific learners in a group

The assign courses page lets you make two types of assignments:

Mandatory the learner is expected to take this course

Optional the learner has the option to take this course

A few examples will help to show different ways to use the assign a course.

Example 1: You want to assign this course to all learners in all groups. Youwant all future learners to be assigned this course. You would like to make thisa mandatory course.

Steps:

1. Make sure you have selected the "Everyone" group2. Select the checkbox labeled, "This course will be assigned to learners in


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this group after they register"

3. Select the radio button labeled, "All registered learners"4. Select the radio button labeled, "Mandatory the learner is expected to

take the course"

Example 2: You want to assign this course to all current learners in the salesgroup. You want all future learners in the sales group to be assigned thiscourse. You would like to make this an optional course.

Steps:

1. Make sure you have selected the "Sales" group2. Select the checkbox labeled, "This course will be assigned to learners in

this group after they register"

3. Select the radio button labeled, "All registered learners"4. Select the radio button labeled, "Optional the learner has the option

to take the course"

Example 3: You want to assign this course to a specific learner. You would like

to make this an optional course.

Steps:

1. Select the radio button labeled, "One or more registered learners(selected in the next step)"

2. Select the radio button labeled, "Optional the learner has the option totake the course"

3. Click on the Assign button. You will now have the opportunity to findthe specific learner.


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Figure 34 - The Assign Course Page

Unassign a Course

When you select the Unassign Course button, you will see the assign course page(see Figure 35). The unassign courses page lets you unassign a course in theseways:

To all learners that are currently a member of a group

To all learners who join a group in the future

To specific learners in a group


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Figure 35 - The Unassign Course Page

You can also delete pending course assignments (these are courses that will be

assigned to learners when they join a group in the future) by selecting Delete CourseAssignments from the Manage Courses page (see Figure 36 ).


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Figure 36 The Delete Course Assignments Page


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Edit the Catalog

The catalog is a collection of courses. The learner browses the catalog to find

courses that he or she would like to launch. The catalog can be organized byheadings. Headings can contain other sub-headings.

To edit the catalog, click on the Edit Catalog button on the Administrator Functionspage (see figure 6). After you click on the button you will go to the Edit Catalogpage (see Figure 37).

Figure 37 - The Edit Catalog Page

The catalog is empty when the LMS is initially installed. When the catalog is empty,

the words Right click on this heading to edit the catalog appear. This is the anchorpoint of the catalog. You can add courses or headings to the anchor point. To add

courses or headings, put your mouse over the words Right click on this heading toedit the catalog and click the right button. A menu shown inFigure 38 will appear.


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Note: This menu will only appear when you are using Internet Explorer running onWindows.

Figure 38 - The Edit Catalog Menu

By using this menu you can add, delete or edit headings and courses. A course canappear under more than one heading. You menu can have:

A single course.

Multiple courses.

A mix of headings, sub-headings and courses (see Figure 39).

You will need to publish a course to the LMS before you can put it in the catalog(see the Manage Courses chapter for information on how to publish a course).


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Figure 39 - A Catalog with Headings and Courses


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Setting System Options

The system options control the behavior of the LMS. To set system options, click on

the Set System Options button on the Administrator Functions page (see figure 6).After you click on the button you will go to the Set System Options page (seeFigure 40). You change the system options, modify the settings and click on the SetOptions button.

Figure 40 - The Set System Options Page

Registration Requires Admin Approval

The learners can self-register. You can decide if the learners can complete theregistration process by themselves or if they need your approval to completeregistration.

Yes The learners need your approval to complete registration.


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No The learners do not need your approval to complete registration.

Use Email as User Name

Every user needs a username and password to log into the LMS. The username canbe the users email address or it can be another unique set of characters.

Yes The user will use his or her email address as the username

No The user will use a unique set of characters as his or her username

Make sure you have defined an email address for yourself before you set this optionto Yes.

Maximum Time Learner Can Be Inactive before BeingLogged Off

Sometimes a LMS user will stop using the LMS without logging off. This settingdetermines how long the LMS should wait until the user login is cancelled. Thedefault setting is usually 20 minutes. This value can be overridden by aconfiguration on the server. See the section "Additional Steps for Windows 2003

Server and IIS 6.0" in the Installation and Configuration Guide for details.

Maximum Time to Upload a Course

It can take a long time to upload large courses. This setting allows you to controlthe amount of time the LMS will wait to upload a course.

Welcome Message

You can change the welcome message displayed on the welcome page. You canenter text or HTML in this field.


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Max Number in Select Group List

The LMS reports show lists of users and courses. This list can be very large. Thissetting lets you control the maximum number of items listed.


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Appendix A: SCORM

The LMS supports the Shareable Content Object Reference Model (SCORM) version2000 and version 1.2. SCORM is an e-Learning standard that describes the way acourse works with a LMS. The SCORM standard defines:

The way a SCORM course is packaged.

The format of the manifest file. The manifest file defines the following:

The names of all of the Shareable Content Objects (SCOs) in the course.The manifest file also specifies the way to launch each SCO.

The organization of all of the SCOs in the course.

The list of all of the files in the course.

Metadata for the course such as the name of the course and thedescription.

The way to the LMS should control the sequencing and navigation of theSCOs (this feature is only available in SCORM 2004 courses).

The way a SCO communicates with the LMS

The SCORM standard is defined by the ADL. ADL is a cooperative effort betweengovernment, corporate and educational organizations. The complete SCORMstandard is available on the ADL Web Site http://www.adlnet.org.

The ADL site includes a free conformance test. This test allows lets you test SCORMpackages and manifests to see if they meet the SCORM standard. If you have anyproblems publishing your SCORM packages or manifests you should test examinethem with the SCORM conformance test.
http://www.adlnet.org/http://www.adlnet.org/http://www.adlnet.org/http://www.adlnet.org/


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Appendix B: System Requirements

Server Requirements

Operating System: Windows 2000 Server or Windows 2003 Server

Database Server: SQL Server 2000, SQL Server 2005 or SQL Server 2005Express

Web Server: Microsoft IIS Web Server 5.0 Or Above

User Platform Requirements

W3C Standards Compliant Web Browsers including:

Internet Explorer V5.5 Or Higher

Firefox 1.0 Or Higher

Netscape V7 Or Higher


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Appendix C: Error Messages

The LMS can generate the error messages described in the table below.

Error Message Explanation(LMS-10) Unable to launch course The LMS has found an error when

trying to launch a course. The courseis either Closed or Inactive.

(LMS-12) Course should be in My Courses The LMS has encountered an errorwhile trying to find a course. Pleasecontact technical support.

(LMS-13) No active courses selected To assign a course to a learner, youmust first put a check in the

checkbox next to course.

(LMS-14) Failed to register The registration form is missingrequired information. Theregistration has failed. Provide themissing information.

(LMS-15) Session expired You have not interacted with theLMS for some time so the session hasexpired. You must login again. Thelength of the session can be set inthe Set System Options page.

(LMS-16) UnAssigned course The course has not been assigned toa learner. A course cannot belaunched by a learner until it hasbeen assigned.

(LMS-100) Error validating coursemanifest

The manifest does not conform tothe SCORM standard. The coursecannot be published. Use the ADLTest Suite to identify the source ofthe error in the manifest.

LMS-101) Failed to execute unzip The LMS was unable to run the unzipprogram. The files from the SCORMpackage cannot be extracted. Makesure the unzip program is installed.

(LMS-102) Failed to save file The course could not be saved onthe server. The upload of the coursewas not completed. Check the


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security permissions of theLmsUploads folder and check theremaining space on the hard drive.

(LMS-103) File is not a valid Zip file The LMS accepts SCORM courseswhich are packaged as Zip files. The

supplied file was not a zip file or thedata is corrupt.

(LMS-104) ImsManifest load error The manifest does not conform tothe SCORM standard. The coursecannot be published. Use the ADLTest Suite to identify the source ofthe error in the manifest.

(LMS-105) Manifest validation error The manifest does not conform tothe SCORM standard. The coursecannot be published. Use the ADLTest Suite to identify the source of

the error in the manifest.(LMS-106) No files were unzipped No files were extracted from the

SCORM package.

(LMS-107) Received 0 bytes The SCORM package was empty. TheSCORM package was not uploaded.Review the size of the SCORMpackage.

(LMS-108) Request.BinaryRead() failed The SCORM package could not beuploaded. Please contact technicalsupport.

(LMS-109) Too many courses with similarname

The LMS generates a coursedirectory name by tagging a numberto the root of course zip file name.The LMS made the maximum numberof attempts to create the file.Please check the LMS Courses folder.Consider renaming the zip file ordeleting some courses with the samezip file name.

(LMS-110) Unable to delete zip file fromLmsUploads

The SCORM package cannot bedeleted from the LMSUploads folder.Review the LMS Installation manualfor the appropriate security settingsfor the LmsUploads folder.

(LMS-111) Unable to delete folder The LMS did not have enoughprivileges to delete a folder. Reviewthe LMS Installation manual for the


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appropriate security settings for theLmsUploads and LmsCourses folders.

(LMS-112) Unable to make course folder The LMS did not have enoughprivileges to create a folder. Reviewthe LMS Installation manual for the

appropriate security settings for theLmsUploads and LmsCourses folders.

(LMS-113) Unzip error exit The unzip program reported anerror. The files from the SCORMpackage cannot be extracted.

(LMS-114) Course exists A Course With the same manifestlocation already exists in the system.You cannot publish two courses tothe same location. Select anothername and location for the course.

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