Local Government NSW Learning Solutions – June Update
Vanessa Bourke
LGNSW Learning Solutions
02 9242 4004
Meet & Greet
Name
Position
Organisation
Your Happy Place (Egs. may include: Beach, Cinema,
Mountain, River, Boat, park)
LGNSW Learning Solutions – L & D Network Update
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Essential Skills and
Knowledge
Targeted training from expert presenters to develop
essential, professional and practical skills and
knowledge
Effective Workplace
Relations
Professional development programs to improve
workplace relations and people management in
your council
Advancing Local
Leadership
Supporting and developing the role of both elected
and professional leaders
Smarter Local
Government
Networking events with local government peers to
share good ideas and generate innovative new
solutions
LGNSW Learning Solutions – L & D Network Update
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New Programs for 2015 - Essential Skills and
Knowledge
+ E-Learning Programs
+ Code of Conduct & Ethics
+ WHS for Staff / WHS for Managers
+ The Proactive PA
Effective Workplace
Relations
+ Effective Workplace Investigations
+ Workforce Planning
+ Selection Skills
+ Managing Inappropriate Conduct & Performance
+ Performance Management Frameworks
+ Bullying & Harassment
Advancing Local
Leadership
+ Community and Stakeholder Engagement
+ Know your Planning
+ Managing People, Personality & Performance
Smarter Local
Government
+ Innovations in Service Delivery
+ FFTF Bootcamps
+ Amalgamations: To merge or not to merge
+ Regional Collaboration & Shared Services
LGNSW Learning Solutions – L & D Network Update
• Verbal Judo
• Effective Consultative Committees
• Workplace Investigations
• Bullying & Harassment
• Policy & Procedure Writing
• Business Writing
• Grammar & Punctuation
• Fit for the Future Bootcamps
• Workplace Investigations
• Report Writing
• IR 101
LGNSW Learning Solutions – L & D Network Update
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Programs of Interest : Jan – June 2015
Programs of Interest: Jan – June 2015 (contd)
• Media Skills
• Workplace Communication
• Councillor Seminars
• Financial Issues in Local Government
• Finance for Non Finance Managers
• Applying for Jobs and Performing in Interviews
• Leadership Skills
• Customer Care
• Supervisor Series
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Smarter Local Government
• Local Government in NSW is facing significant challenges
that demands fresh thinking.
• LGNSW Learning Solutions offers a range of programs to
support the sector in thinking through new & smarter ways
of doing business.
• Smarter Local Government round tables bring together
senior managers & elected members from councils to
exchange information, explore ideas and identify
opportunities to strengthen their role and performance.
• Conferences, seminars & networks provide opportunities to
bring Local Government people together to do the same.
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Smarter Local Government
Forum feedback has identified the need for the following learning
forums:
- Workplace Investigations (August onwards)
- Bullying & Harassment (July onwards)
- Political Awareness (development phase)
- Onboarding for new staff program (plan/development phase)
- Managers Development Program (plan/development phase)
- Local Government Finance Summit (August)
LGNSW Learning Solutions – L & D Network Update
Effective Workplace Investigations
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One day workshop will help
managers, supervisors and HR
business partners to carry out
more effective investigations
within Councils
Plus complimentary practical
resource book included
In completing this workshop participants
will be able to develop their skills in
conducting effective and procedurally fair
investigations of alleged bullying, theft,
discrimination, victimisation and other
forms of workplace misconduct. Giving
them confidence to make sound and
defensible decisions.
Date: 5 August 2015
WHS (Safety Awareness for Staff)
LGNSW Learning Solutions – L & D Network Update 10
This half-day workshop will equip
people all new workers with the
WHS knowledge & understanding
to enable them to as new workers
to work safely and comply with
their WHS responsibilities.
In completing these workshops
employees will understand what is
expected of them to work safely and
to understand and comply with their
WHS responsibilities.
WHS for Managers & Supervisors
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One day workshops will provide
people managers, supervisors
and staff with the information to
enable them to comply with their
WHS role and responsibilities.
In completing this workshop
participants will be able to understand:
• WHS legislation as the basis for
meeting WHS requirements
• Manager’s WHS role and
responsibilities
• WHS information (policies,
procedures, programs & legislative
requirements, powers, rights,
obligations & responsibilities)
• How to identify hazards, and
assess and control risks for the
work area according to council’s
WHS policies and procedures and
WHS legal requirements.
Managing People, Personality & Performance
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This one-day workshop will enable
participants to learn the art of
managing people. Focusing on
communicating with different
personality types and performance
management communication.
Learning to communicate and give
feedback the right way, motivate in
ways that work and lead with
insight.
In completing this workshop participants will:
• Understand personality differences and how these
impact how you manage.
• Gain insight into the Enneagram personality
profiling system to start managing people with
greater success.
• Set the right frameworks for behaviour and
performance
• Learn how to give feedback and manage
performance.
• Learn how to adapt how you explain information
for different people and different situations.
• Learn the essential elements to influencing
behaviour.
• Speak with confidence and clarity about
performance goals.
• Understand the 5 elements of emotional
intelligence and how to develop each element for
your own success.
Managing Stages of Change
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LGNSW Learning Solutions one
day program will assist
participants to better
understand their role in
managing and implementing
change in the workplace.
In completing this workshop participants will be able
to:
• Identify the current drivers of change for Local
Government and the expectations about those
changes
• Understand and implement Kotter’s Change
Model
• Identify the two types of change and apply the
different strategies needed for each
• Identify and develop the expectations for the
Initiator, Manager and the Implementor of change
• Review the Change Flow Model and apply the
strategies needed to move people through Denial
and Resistance to change
• Understand the nature of organisational
resistance to change and develop strategies to
deal effectively with them.
Making Consultative Committees More Effective
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LGNSW Learning Solutions one
day program will provide
participants with an
understanding of the roles and
responsibilities of consultative
committees in the Local
Government context.
In completing this workshop participants will be able to:
• Understand roles, rights and duties of the
members and the decision making process
• Understand Award/ Legislative changes and
affected workplace structures and allied
documents
• Understand the structure of effective and
productive meetings
• Display improved skills in dealing with people and
situations using more effective communication
techniques
• Implement positive consultative processes in
working together and dealing with conflict and
negativity in meetings
• Conduct and participate in meetings correctly using
effective decision making, consensus and time
saving techniques
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Personal & Executive Assistants’ Conference
Swissotel Sydney - Friday 7 August 2015
• Initiative, Intuition & Partnership
• Adaptive Leadership & Systems Thinking
• Personality & Performance
• Becoming More Assertive
• Tips & Tricks for Using Social Media
• Making it All Happen
• Creating Opportunities from Change
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Focus on Collaboration
• Increased collaboration with Regional
Organisational Councils (ROCs)
• Working with councils to share training resources
• Bootcamps and Training Forums – bringing
together representatives from varied councils
• LGNSW programs – for individual councils or
groups of councils
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• Providing E-learning to Councils across NSW:
- With a Learning management system (LMS)
- Without a Learning Management System
(LMS)
• Wide range of subject material relevant to Local
Government needs
• Providing a more economical option (for example
approximately $6 per head annually whole council)
Expanded E-Learning Programs
LGNSW Learning Solutions – L & D Network Update
Program options
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- Standard program (off the shelf) delivery of eLearning
modules using your own council LMS
- Standard program (off the shelf) delivery of eLearning
modules using your LGNSW’s own LMS
- Standard program (off the shelf) then customised to
councils needs
- New Programs Built – Developed, Instructionally
Designed and Delivery of eLearning modules to use on
your councils LMS
LGNSW Learning Solutions – L & D Network Update
Find all details of upcoming programs
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• In the L& D Network pack find the LGNSW
Learning Solutions Calendar for the next 6 months
• On the LGNSW website – training programs,
seminar, conference and network details can be
found
LGNSW Learning Solutions – L & D Network Update
2015 National Local Government Human Resources
11 – 13 November 2015
Sofitel - Melbourne on Collins
LGNSW Learning Solutions – L & D Network Update