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Local Search Las Vegas PubCon 2009

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Presentation on Local Search and Mobile. Talk given on Wednesday, November 11th, 2009 at the Las Vegas Convention Center.
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Local Search & Mobile Presented by: Michael Dorausch, DC @chiropractic
Transcript
Page 1: Local Search Las Vegas PubCon 2009

Local Search & Mobile

Presented by:Michael Dorausch, DC

@chiropractic

Page 2: Local Search Las Vegas PubCon 2009

convergence• desktop shopper• cellphone user• wireless audiences• search engines• SEO/SEM marketers

Page 3: Local Search Las Vegas PubCon 2009

desktop shopper• Most familiar with• They do “research” online• SEO/SEM marketers help ensure

results appear among research results

Page 4: Local Search Las Vegas PubCon 2009

cellphone user• Nothing “casual” about it• “get-it-now” attitude• quality vs. location• “best” may lose to nearby

Page 5: Local Search Las Vegas PubCon 2009

Q: When searching for pizza from your mobile, do you

seek best or closest?

Page 6: Local Search Las Vegas PubCon 2009

Q: When searching for pizza from your mobile, do you

seek best or closest?• @lyndseo: Closest pizza place

name that I recognize• Closest=location• Recognize=branding• Location + brand = FTW!

Page 7: Local Search Las Vegas PubCon 2009

Q: Used your mobile phone to find a place to eat in past

30 days?

Page 8: Local Search Las Vegas PubCon 2009

Q: Used your mobile phone to find a place to eat in past

30 days?• @jazzcat: Yep. @Yelp is my friend.• @Pamela_Lund: I've used the Yelp

app on my mobile to find a place to eat in the last 30 days

• @matterhornpat: yup, and used it to place a review as well

Page 9: Local Search Las Vegas PubCon 2009

wireless audiences• Includes cellphone user• Plugins and apps• gps user• Netbook user

• An appointment next Tuesday not recommended.

Page 10: Local Search Las Vegas PubCon 2009

apps• If your target market is using

mobile Yelp app you better be listed and hopefully well reviewed on Yelp.

• Same goes for those using Google Maps

Page 11: Local Search Las Vegas PubCon 2009

search engines• “SEO” like it’s 1999• Well thought out “old school” seo

still produces results for local.• Granular local search• View PubCon Austin presentation

at… http://michaeldorausch.com/

Page 12: Local Search Las Vegas PubCon 2009

data gathering• Website analytics• Phone calls• Walk ins

Page 13: Local Search Las Vegas PubCon 2009

call tracking

Page 14: Local Search Las Vegas PubCon 2009

call tracking• Over six thousand phone calls• 3 questions asked• Responses recorded

Page 15: Local Search Las Vegas PubCon 2009

call tracking• Name, phone number, “who

referred you?”• Answers range from “friend”,

Google, Yelp, keyword searched, and…

Page 16: Local Search Las Vegas PubCon 2009

twitter• Twitter was the 4th most

mentioned referral source in the category of local search.

Page 17: Local Search Las Vegas PubCon 2009

summary• Traditional SEO for Desktop Users• Page Profiles for Desktop and

Mobile• Call Tracking & Training• Ask Walk Ins Questions• Rinse, Repeat, Profit

Page 18: Local Search Las Vegas PubCon 2009

Get Connected• @chiropractic• [email protected]• http://planetchiropractic.com/• http://michaeldorausch.com/


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